Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10051932December 22, 2003
TIRES, WHEELS:LUGS/NUTS/BOLTS/STUDS
STEERING WHEEL SHOOK WHEN BRAKING. TOOK VEHICLE TO THE DEALER, AND DEALER REPLACED THE TWO FRONT TIRES. HOWEVER, STEERING WHEEL WAS STILL SHAKING SO THE MECHANIC REPLACED SOME LUGS NUTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050882December 21, 2003
AIR BAGS
BOTH FRONT AIRBAGS DEPLOYED APPROXIMATELY TEN MINUTES APART. THERE WAS NO ACCIDENT OR ANY WARNING OF POSSIBLE CAR PROBLEMS BEFORE OR AFTER AIRBAGS DEPLOYED. PASSENGER SIDE DEPLOYED AROUND 7:30 WHILE CAR WAS IN MOTION AND DRIVERS SIDE DEPLOYED AROUND 7:40 WHILE PULLING OUT OF A BUSINESS PARKING LOT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10050848December 20, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY IN MY 2000 GRAND AM WOULD NOT TURN TO START THE VEHICLE. THE TUMBLER FELL OUT. TO FIX THIS PROBLEM THE WHOLE IGNITION SWITCH HAD TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050859December 20, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I OWN A 2000 PONTIAC GRAND AM WHICH WAS PURCHASED AT NORTHSHORE PONTIAC BUICK GMC IN MALDEN, MASSACHUSETTS. I HAVE HAD THIS CAR TOWED A TOTAL OF 3 TIMES TO DATE SINCE THE PROBLEM BEGAN APPROXIMATELY 2 MONTHS AGO. THE VEHICLE WILL STALL WHILE DRIVING. I OR MY MOTHER WILL DRIVE THE CAR AND WILL BE ACCELERATING TO APPROXIMATELY 30-40 MPH AND OUT OF NOWHERE, IT STALLS. ON 2 OCCASIONS, I AND MY MOTHER WERE ALMOST FATALLY INJURED AS ONCOMING TRAFFIC FROM BEHIND NARROWLY MISSED REARENDING US. I HAVE NOTICED OTHER SIMILAR COMPLAINTS ON THE NHTSA WEBSITE AND URGE YOU PLEASE TO INVESTIGATE AND RECALL THESE VEHICLES AS THEY ARE BOUND TO KILL SOMEONE. I WORK AT A LOCAL T.V. MEDIA OUTLET AND HAVE SPOKEN WITH OUR CONSUMER EDITOR WHICH IS GOING TO BE LOOKING INTO THE MATTER AND GOING PUBLIC IF THE PROBLEM PERSISTS. IN BRINGING THIS CAR TO THE DEALER, NORTHSHORE PONTIAC BUICK GMC, WHERE WE HAVE BEEN DEALING WITH [XXX] (SERVICE DEPT. MANAGER), HE HAS ADMITTED THERE IS AN "INTERMITTENT PROBLEM" UNKNOWN TO THEM. THEY HAVE REPLACED NUMEROUS ITEMS WITH THE HOPE THAT THE PROBLEM IS SOLVED, HOWEVER IT CONTINUES. THE VEHICLE IS CURRENTLY IN THEIR POSSESSION WHERE AS THEY WILL BE REPLACING THE CATALYTIC CONVERTER FOR THE SECOND TIME. AFTER PICKING UP THE VEHICLE ON 12/16/03 FROM THE DEALER'S SERVICE DEPARTMENT AGAIN, WHICH REPLACED THE IGNITION COIL, BELIEVING THAT WOULD BE THE VEHICLE'S STALLING SOLUTION, THE VEHICLE REPEATED ITS DEFECT 2 DAYS LATER. THIS IS AN EXTREMELY DANGEROUS SITUATION WHERE SOMEONE WILL GET HURT, PERHAPS FATALLY, IF THIS ISSUE IS NOT RECTIFIED IN ALL 2000 PONTIAC GRAND AM VEHICLES. IF YOU WOULD LIKE TO CONTACT ME FOR FURTHER INVESTIGATION OR SHOULD YOU REQUIRE MORE INFORMATION, PLEASE DON'T HESITATE TO CONTACT ME AT [XXX]. I GREATLY APPRECIATE YOUR HELP IN ADVANCE. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050820December 19, 2003
I OWN A 2001 GRAND AM. FOR THE LAST COUPLE OF WEEKS, I HAD NOTICED A CLUNKING SOUND WHEN GOING OVER ROUGH ROADS ACOMPANIED BY VIBRATIONS IN THE STEERING WHEEL. I TOOK THE CAR IN TODAY TO HAVE THE PROBLEM RESOLVED. IT TURNED OUT THAT MY STRUT MOUNTS AND ON BOTH THE DRIVER SIDE AND PASSENGER SIDE WERE BROKEN. THIS CAR HAS NEVER BEEN INVOLVED IN ANY KIND OF ACCIDENT. I WAS SHOCKED THAT SUCH A SERIOUS DEFECT WAS DISCOVERED. LUCKILY, THE CAR IS STILL UNDER WARRANTY SO NO EXPENSE WAS PASSED ON TO ME BUT, THE CONCERN THAT THIS COULD HAVE LED TO AN ACCIDENT IS VERY REAL. THE CAR ONLY HAS 21,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050692December 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, UNKNOWN OR OTHER
FUEL PUMP OUTAGE & COMPUTER OUTAGE--BOTH COMPONENTS WENT OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051720December 18, 2003
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL AND HAZARD LIGHTS OPERATED INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050623December 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY 2000 PONTAIC GRAND AM GT (V6) HAS AN INTAKE MANIFOLD GASKET LEAK. I HAVE SPOKEN WITH SEVERAL PEOPLE THAT HAVE THIS SAME PROBLEM. IF THIS IS SUCH A FREQUENT PROBLEM, AS IT SEEMS TO BE, WHY DOESN'T PONTAIC DO ANYTHING TO FIX IT AND KEEP THEIR CONSUMERS HAPPY? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050624December 16, 2003
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2 WEEKS AFTER PURCHASE, FLOORBOARD WAS DRENCHED AND TOOK TO THE DEALERSHIP TO BE REPAIRED.THEY SAID IT WAS;HOWEVER, THE NEXT BIG RAIN THE CAR WAS DRENCHED AGAIN. THE CAR STAYED FOR ALMOST 2 WEEKS DURING WHICH TIME, THE MECHANICS COULD NOT "FIGURE IT OUT" AND I WAS INFORMED THAT SOME "EXPERIMENTAL" FLUID WAS USED TO TRY TO STOP THE LEAK, BUT THAT DID NOT WORK SO IT WAS BEING REMOVED. THE MECHANICS WERE PUTTING IT UNDER THE WATER HOSE TO SEE IF THEY COULD DETERMINE THE LEAK. THIS WAS FINALLY FIXED, THOUGH I DO NOT KNOW WHAT THE CAUSE MAY HAVE BEEN OR WHAT THE FINAL FIX WAS DONE. 6 MONTHS LATER, THE BLINKERS WENT OUT AND WERE HAPHAZARD WORKING. THIS WAS REPAIRED UNDER A DIFFERENT PONTIAC DEALERSHIP AS I WAS LEERY TO "EXPERIMENTS." 3 MONTHS LATER, THE CHECK ENGINE LIGHT WAS ON OR THE CHECK VEHICLE LIGHT, HEADLIGHTS WERE ACTING FUNNY. DEALERSHIP AND WAS INFORMED THIS WAS DUE TO CORROSION AND WAS NOT COVERED UNDER WARRANTY. LAST WEEK, THE TRACTION OFF LIGHT KEPT COMING ON, THE HEADLIGHTS KEPT BLOWING BULBS, THE SERVICE VEHICLE LIGHT WAS ON, THE CIGARETTE LIGHTER WOULD NOT WORK, AND THE DAYLIGHTS AND FOG LIGHTS WOULD NOT WORK AT ALL. I WAS INFORMED THAT THE MAP SENSOR WAS COVERED UNDER WARRANTY, BUT THE HEADLIGHT CONTROL CIRCUIT CONTROL MODULE WAS NOT COVERED. I WAS INFORMED BY DEALER#2 THAT THE FAULTY PARTS COULD HAVE BEEN CAUSED BY THE PRIOR WATER LEAKAGE. BOTH THE WARRANTY COMPANY AND DEALER #2 TOLD ME THAT EVEN THOUGH HEADLIGHTS AND A LIGHTING SYSTEM WAS PERTINENT, THERE WAS NOTHING THEY COULD DO TO FIX IT AT NO COST TO ME. DEALER #2 FIXED THE MAP SENSOR AND I PICKED UP THE VEHICLE. NOW OTHER PROBLEMS AFTER MAP REPAI. SINCE THE CAR WAS WATERLOGGED AND IT IS ONLY LOGICAL THAT ANY WATER DAMAGE SHOULD BE COVERED BY SOMEONE. I CALLED DEALER#1 AND EXPLAINED THE SITUATION. AT THIS TIME, WHEN THEY PULLED UP THE RECORD OF THE CAR, I WAS INFORMED THE WATER LEAKAGE WAS ON A SERVICE BULLETIN I DID NOT GO PUT MY CAR IN THE LAKE AND I DID NOT ASK FOR THIS KIND OF HASSLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049718December 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR HAS A VERY SLOW AND HARD START MOST OF THE TIME, AND CRANKING NOISE WHEN TRYING TO START. IT HAS BEEN IN THE SHOP MULTIPLE TIMES SINCE IT HAS BEEN BOUGHT AND NOBODY CAN SEEM TO FIGURE THE PROBLEM OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049700December 13, 2003
ELECTRICAL SYSTEM:IGNITION
SEEMS A FEW WEEKS AFTER I PURCHASED MY VEHICLE I STARTED NOTICING MALFUNCTIONS WRONG WITH MY PONTIAC GRAND AM. I BROUGHT IN MY CAR FOR PROBLEMS WITH THE IGNITION IN SEVERAL TIMES, KEY GETS STUCK IN IGNITION AND HARD TO RELEASE. IGNITION LOCKS AND CAN'T TURN KEY TO START ENGINE. MY CAR WAS UNDER WARRANTY AND NEVER WAS I TOLD THAT THERE WAS A RECALL FROM THE DEALER. I WAS CHARGED AND THE PROBLEM STILL EXIST AFTER SEVERAL SERVICES TO MY CAR. NOW MY CAR IS NO LONGER UNDER WARRANTY AND PROBLEM STILL EXIST. I THINK I MAY HAVE PURCHASED A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049622December 12, 2003
STRUCTURE:BODY
CAR HAS BEEN GARAGE KEPT, WAXED AT LEAST TWICE A YEAR. WHEN WAXING FOUND PAINT WAS PEELING ON ENGINE HOOD ALONG THE SIDE THAT GOES DOWN INTO THE ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049647December 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD TO REPLACE THE FRONT ROTORS ON MY CAR 2 TIMES AND DON'T EVEN HAVE 30000 MILES ON IT. YET, I BOUGHT IT BRAND NEW WITH BAD ROTORS, AND NOW IT DID IT AGAIN, AND MY MECHANIC HAS TOLD ME HE HAS HAD SEVERAL VEHICLES WITH THE SAME ISSUE. I TOOK IT TO THE DEALER, AND THEY REPLACED THE ROTORS. VERY NOSEY BRAKES, AND WHEN SITTING STILL IT WAS ALMOST LIKE A LIGHT VIBRATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049656December 12, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT POWER WINDOWS OPERATE SPORADICALLY. THEY WILL ROLL DOWN (NOT CONSISTENTLY) AND FAIL TO ROLL UP. THEY CAN BE STUCK IN THE DOWN POSITION FOR DAYS. THIS MATTER HAPPENED ON A WINDY, SNOWY JANUARY DAY ON THE HIGHWAY AFTER PAYING A TOLL. I COULD BARELY DRIVE WHILE GOING THE MINIMUM, 45 MPH, ON THE HIGHWAY BECAUSE OF THE COLD AIR AND SNOW BLOWING INTO MY FACE. I HAVE PUT UP WITH NOT USING ANY WINDOWS FOR ABOUT A YEAR, BUT FOUND OUT THAT I COULD NOT PASS THE WEST VIRGINIA SAFETY INSPECTION NOR OBTAIN A MANDATORY YEARLY SAFETY STICKER IF MY DRIVERS SIDE WINDOW WILL NOT ROLL DOWN. IT IS AGAINST THE STATE LAW TO HAVE AN INOPERABLE DRIVERS WINDOW, BECAUSE I WAS TOLD THAT IF YOU ARE PULLED OVER, THE POLICE OFFICER NEEDS TO BE ABLE TO SPEAK WITH YOU THROUGH THAT WINDOW. IN ADDITION, IT JUST MAKES SENSE THAT IF YOU ARE TRAPPED FOR WHATEVER REASON, A WINDOW MAY BE YOUR ONLY ESCAPE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048006December 10, 2003
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
WHILE DRIVING 45 MPH HOOD POPPED OPEN. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. THEN, HAD THE VEHICLE TOWED. TO DEALER. *AK THE HOOD HIT THE FRONT WINDSHIELD DAMAGING IT AND INJURING THE CONSUMER. CONSUMER CLOSED THE HOOD UNTIL IT LOCKED. WHILE DRIVING TO THE DEALERSHIP, THE HOOD UNLATCHED AGAIN THE HIT THE WINDSHIELD. MECHANIC INFORMED THE CONSUMER THAT THIS KIND OF INCIDENT HAPPENS ALL THE TIME WITH PONTIAC GRAND AM'S. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034340December 10, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING AT 5 MPH THE VEHICLE EXPERIENCED SUDDEN ACCELERATION AND CRASHED INTO A TREE. AS A RESULT THERE WAS DAMAGE TO THE FRONT OF THE VEHICLE. THE DEALER WAS NOTIFIED. *AK THE INCIDENT OCCURRED AS THE CONSUMER PULLED OUT OF THE PARKING SPACE. THE INSPECTION REVEALED NO FAILURE ON ANY PARTS TO CAUSE RAPID ACCELERATION. THE CRUISE CONTROL WAS POSSIBLY ACTIVATED DUE TO THE LOCATION WHICH WAS VERY CLOSE TO THE STEERING WHEEL. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10032038December 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 45 MPH, THE VEHICLE SHUT DOWN AND WOULD NOT START AGAIN. THE VEHICLE WAS TOWED TO THE NEAREST DEALER. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THE SES (SERVICE ENGINE SOON) LIGHT WAS INTERMITTENT, THE DAY LIGHTS WERE INOPERATIVE AND THE DEALER COULD NOT DUPLICATE. THE SOLUTION WAS A LOOSE FUEL CAP SEAL. WHEN THE VEHICLE DIDN'T START, THE SOLUTION WAS REPROGRAMMING THE ENGINE CONTROL MODULE. ON ANOTHER OCCASION WHEN THE VEHICLE DIDN'T START THE IGNITION SWITCH WAS REPLACED. THE RPM DROPPED/STALLED AND WAS DIAGNOSED AS NO FUEL PUMP PRESSURE AND THE SENDER FUEL PUMP/FUEL TANK UNIT WAS REPLACED. THE VEHICLE EXPERIENCED A HARD START WHERE THE PROBLEM WASN'T DIAGNOSED AND THE SOLUTION WAS TO PLACE THE WASHER ON THE GROUND WIRE. WHILE DRIVING, ALL THE LIGHTS HAD COME ON, NO POWER WAS SENT TO THE GAS PEDAL, THE VEHICLE FELT LIKE IT WAS IN NEUTRAL, THE SPEEDOMETER REGISTERED, THE GAS GAUGE REGISTERED THE FUEL FOLLOWED BY THE ENGINE SURGING. (NOTHING REGISTERED THE RPMS) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050267December 9, 2003
EXTERIOR LIGHTING:TURN SIGNAL
WHEN DRIVING TURN SIGNALS WORKED INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049402December 8, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT:HUB, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STEERING:HYDRAULIC POWER ASSIST:PUMP
COOLANT SYSTEM- INTAKE MANIFOLDS. DEALER ADVISED THE INTAKE MANIFOLD IS LEAKING. VEHICLE HAS 90K MILES (HIGHWAY). DEALER ADVISED THE COOLANT WILL MIX WITH THE ENGINE OIL CAUSING A CATASTROPHIC FAILURE. SEE MANY OTHER COMPLAINT REGARDING THE SAME REPLACEMENT ON 3.4 LITER ENGINES. PREVIOUSLY HAVE REPLACED BOTH R/L HUB BEARINGS, ALTERNATOR, STARTER, DRIVEBELT, POWER STEERING PUMP AND RETURN LINE, AND RADIO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049335December 6, 2003
AIR BAGS:FRONTAL
AIR BAG NON-DEPLOYMENT. ON OCTOBER 25, 2003 MY DAUGHTER WRECKED HER 1994 PONTIAC GRAND AM SE FRONTAL RIGHT DRIVERS IMPACT. THE POLICE REPORT STATES SHE WAS TRAVELING A 55 MPH AT THE TIME OF THE IMPACT. WE, HOWEVER, WERE ABLE TO DRIVE THE CAR HOME FROM THE TOWING LOT. THE AIR BAG DID NOT DEPLOY. IS THERE A PLACE IN CENTRAL OR SOUTHEAST OHIO THAT CAN DOWNLOAD THE CRASH DATA RECORDER TO DETERMINE WHY THE AIR BAG DID NOT DEPLOY OR IF THE SPEED WAS LESS THAT REPORTED? *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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