Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10056702February 6, 2004
FUEL SYSTEM, OTHER:DELIVERY
CAR LOOSES POWER AT RANDOM TIMES, IN TOWN, 75 MPH ON THE INTERSTATE, UPON LEAVING FROM A DEAD STOP, ETC. DEALERSHIP HAS HAD CAR MORE THAN 10 TIMES AND 45 DAYS AND IS UNABLE TO FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056500February 4, 2004
STEERING:COLUMN
STEERING COLUMN TILT PINS BECAME LOOSE, ENTIRE STEERING WHEEL UPPER ASSEMBLY BROKE LOOSE FROM STEERING COLUMN AND LANDED IN DRIVERS LAP, HELD ON ONLY BY THE WIRES. VEHICLE WAS FORTUNATELY MOVING AT A SLOW SPEED AND DRIVER WAS ABLE TO STOP WITH OUT INJURY. VEHICLE COULD NOT BE STEERED AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056364February 2, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
STARTING APPROXIMATELY AUGUST, 2003 WHENEVER THE FUEL TANK REACHES ABOUT 1/4 TANK OR LESS THE FUEL GAUGE WILL FLUCTUATE BETWEEN 0% AND 100% FUEL. THIS FLUCTUATION IS FREQUENT AND CAN BE OBSERVED 2-5 TIMES WITHIN 10 MINUTES WHEN THE FUEL LEVEL IS BELOW 25%. VARIOUS FUEL SYSTEM CLEANERS/TREATMENTS HAVE BEEN ATTEMPTED WITH NO CHANGE. THIS PROBLEM HAS LEFT ME WITHOUT GAS AND STRANDED IN VERY COLD WEATHER. IN ADDITION THIS HAS CAUSED THE VEHICLE TO STALL UNEXPECTEDLY IN HEAVY TRAFFIC POSING A HAZARD TO MYSELF AND PASSENGERS. THE HAZARD IS MOST APPARENT WHEN TRAFFIC IS SLOW OR STOPPED AND THE ENGINE RUNS OUT OF FUEL. THE DRIVER AND/OR PASSENGERS HAVE HAD TO EXIT AND/OR PUSH THE VEHICLE OUT OF THE TRAFFIC FLOW WHEN TRAFFIC IS VERY CONGESTED AND HAZARDOUS. THE TYPE OF DRIVING THAT I DO (MOUNTAINOUS TERRAIN, COLD WEATHER) RENDERS THE TRIP METER VERY INACCURATE WHEN TRYING TO ESTIMATE AVAILABLE FUEL. THANK YOU, MICHAEL MUSCATO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057330February 2, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055159January 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
MAJOR CAR REPAIR ON ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055976January 28, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
HAZARD LIGHTS INTERMITTENTLY WORKED. A RECALL WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO MODEL YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055104January 28, 2004
AIR BAGS:FRONTAL
WHILE TRAVELING TO AN APPOINTMENT WITH MY 5 MONTH OLD DAUGHTER, I SAW THAT THERE WAS SOME SLUSH ON THE ROAD AHEAD SO I LET UP OFF OF THE ACCELERATOR SO I COULD SLOW DOWN. THE CAR STARTED TO SWERVE SO I TRIED TO VEER TO THE RIGHT OF THE ROAD BECAUSE I NOTICED 2 TRACTOR TRAILERS COMING AT ME IN THE OPPOSITE DIRECTION. THE CAR THEN SPUN OUT OF CONTROL, DID A COMPLETE 360 DEGREE TURN AND ENDED UP IN THE OTHER LANE OF TRAFFIC WHERE ONE OF THE TRACTOR TRAILERS SLAMMED INTO ME ALMOST COMPLETELY HEAD ON, SPUN ME AROUND, HIT ME IN THE REAR, THEN SPUN ME AROUND AGAIN AND RAN OVER THE FRONT END OF THE CAR. NEITHER AIR BAG DEPLOYED. I TURNED 90 DEGREES IN THE DRIVER'S SEAT AND HIT THE STEERING WHEEL WITH MY LEFT SIDE AND SHOULDER. MY LEFT LEG TOOK OUT THE COMPLETE CENTER CONSOLE INCLUDING THE GEAR SHIFT AND THE E-BRAKE. MY DAUGHTER WAS NOT INJURED, BUT I AM GOING THROUGH PHYSICAL THERAPY TO REGAIN STRENGTH IN MY LEFT ARM BECAUSE I SEVERELY DAMAGED THE MUSCLES THAT ATTACH TO MY SHOULDER. BECAUSE OF THIS I AM NOT PERMITTED TO WORK. THE TRACTOR TRAILER WAS ALSO TOTALED UPON IMPACT AND 150 GALLONS OF DEISEL FUEL WERE SPILLED. IF ANYONE WOULD LIKE TO HEAR MORE OR SEE PICTURES OF THE CAR, CONTACT ME AT [email protected]. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10055106January 28, 2004
STRUCTURE:FRAME AND MEMBERS, TIRES, TIRES:SIDEWALL, WHEELS:RIM
I HAVE AFTER MARKET RIMS WITH SUMITOMO HTR+ 225/40ZR18 TIRES. ON MY WAY TRAVELING TO CALIFORNIA FROM LOUISIANA MY REAR TIRE BLEW OUT CAUSING MY RIM TO CRACK AND IT ALSO SCRACHED UP THE LOWER RIGHT HALF OF MY CAR, IT COST ME $600.00 TO REPLACE THE RIM AND TIRE AND NOW I HAVE A BUBBLE FORMING IN MY FRONT DRIVER SIDE TIRE I THINK THAT THE COMPANY WHO MAKES THIS TIRE SHOULD REFUND ME THE MONEY I SPENT TO REPLACE THE RIM AND TIRE, FIX THE DAMAGE TO MY CAR, AND ALSO GIVE ME A REPLACEMENT FOR THE ONE WITH THE BUBBLE. SOMETHING NEEDS TO BE DONE BECAUSE IM NOT THE ONLY ONE THIS HAS HAPPENED TO MY FRIND HAS THE SAME EXACT TIRES AND HIS DID THE SAME THING ONLY HE WAS AT A STOP LIGHT WHEN IT HAPPENED.THESE TIRES ARE NOT CHEAP AND I STILL HAVE TO REPAIRE THE BODY DAMAGE. THANK YOU FROM A CONCERED SOLDIER OF THE ARMY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054890January 26, 2004
SERVICE BRAKES, HYDRAULIC
BRAKE PULSATION WHEN APPLYING BRAKES. HAD VEHICLE AT DEALERSHIP SIX TIMES. ROTORS REPLACED. PROBLEM BLAMED ON OVER-TORQUING OF LUG NUTS EVEN THOUGH CAR HAS ONLY BEEN SERVICED AT PONTIAC DEALERSHIPS. ALSO, CAR CONSTANTLY "FLOATS" FROM SIDE TO SIDE AND INTERMITTENT FRONT END "CLANGING". SIX REPAIR ATTEMPTS AS WELL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054859January 25, 2004
SUSPENSION:REAR
MISSING BOLT IN REAR SUSPENSION CAUSING LOSS OF CONTROL OF VEHICLE CAUSING ROLLOVER AND CONSOLE OPENING UP DURING ROLLOVER. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10054791January 24, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CAR WAS RUNNING FINE AND THE NEXT MINUTE THERE WAS A POPPING NOISE (LIKE I BUSTED A HOSE OR SOMETHING) WHEN I TURNED IT ON. I LOOKED ON THE GROUND AND POWER STEERING FLUID WAS RUNNING EVERY WHERE AND LEAKED ALL OUT WITHIN A MATTER OF MINUTES. THEN I TRIED TO MOVE THE CAR OUT OF THE DRIVE WAY AND THE STEERING WHEEL WAS SO TOUGH TO TURN THAT IT FELT LIKE THE WHEEL WAS LOCKED UP. NOW I HAVE TO GET A NEW POWER STEERING PUMP, A RETURN HOSE, AND A SERPENTINE BELT, AND THE TO TOP IT OFF IT IS NOT UNDER WARRANTY ANYMORE. I WAS VERY LUCKY THAT IT DID NOT HAPPEN IN THE MIDDLE OF A ROAD THOUGH. WHAT A WAY TO START THE NEW YEAR! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055642January 22, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER WAS PULLING OUT OF A PARKING LOT AND HEARD A LOUD CRACK. VEHICLE WAS TOWED TO MECHANIC. THE MECHANIC DETERMINED THAT PR COIL SPRINGS WERE DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055686January 22, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEM. WHILE DRVING ON AN INCLINE VEHICLE LOST POWER STEERING. CONSUMER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT POWER STEERING NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055585January 21, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER PARKED IN THE DRIVEWAY AND SHUT VEHICLE OFF. A FAMILY MEMBER INFORMED CONSUMER THAT VEHICLE WAS ON FIRE. CONSUMER CALLED THE EMERGENCY RESCUE DEPARTMENT TO PUT THE FIRE OUT. FIRE DEPARTMENT INFORMED CONSUMER THAT THE FIRE STARTED FROM THE DASHBOARD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10055436January 20, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
SIGNAL LIGHTS CAME ON AND OFF INTERMITTENTLY, INDICATING THAT THE SIGNAL LIGHTS WERE INOPERATIVE. CONSUMER COULD NOT USE THEM TO SIGNAL INTENT. CONSUMER TOOK VEHICLE TO DEALER FOR ANALYSIS, AND MECHANIC TOLD THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 03V327000 CONCERNING HAZARD WARNING SWITCH FAILURE DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054428January 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
CHRONIC COOLANT LEAK, CAUSED BY DEFECTIVE, PLASTIC INTAKE MANIFOLD GASKETS. ENGINE NEVER SHOWED IT WAS HOT. BASED ON MY RESEARCH THIS IS A RECURRING PROBLEM WITH THIS ENGINE. GM SHOULD STAND BEHIND THEIR PRODUCTS AND FIX THIS INSTEAD OF CONTINUING TO USE THE SAME DEFECTIVE PARTS FOR OVER 5 YEARS IN A NUMBER OF GM VEHICLES. I WILL NEVER BUY ANOTHER GM PRODUCT! *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050126January 16, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE HAVING TIRES ROTATED MECHANIC NOTICED THAT VEHICLE WAS LEAKING COOLANT. THE COOLANT LEAK WAS CAUSED BY A DEFECTIVE INTAKE MANIFOLD GASKET, PER THE MECHANIC. THE GASKET NEEDED TO BE REPLACED. *AK THE CONSUMER REQUESTED REIMBURSEMENT. *SC WHILE HAVING TIRES ROTATED MECHANIC NOTICED THAT VEHICLE WAS LEAKING COOLANT. THE COOLANT LEAK WAS CAUSED BY A DEFECTIVE INTAKE MANIFOLD GASKET. VEHICLE WAS BROUGHT TO DEALER AND REPAIRED AT THE COST OF $220.63. *MR THE CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070830January 15, 2004
ENGINE AND ENGINE COOLING
PAST VEHICLE WARRANTY. ESTIMATED COSTS THROUGH THE DEALER WERE WELL OVER $900.00 FOR A BLOWN INTAKE GASKET ON THIS VEHICLE. COMBUINATION OF DEX-COOL AND AN INFERIOR GASKET MATERIAL IS WHAT CAUSE THIS. THOUSANDS OF CONSUMERS HAVE THE SAME PROBLEM AND GM ADMITS THE INTAKE GASKETS ON THE 3.0,3.1,3.4 AND 3.8 LITER MOTORS ARE BAD AND FAILING WAY BEFORE THEIR SUPPOSED LIFE EXPECTANCY. THE GASKETS ARE FAILING AND RUINING MOTORS JUST AS MOST OF THE VEHICLES ARE PAST THE WARRANTY MILEAGE. THE DEALER WILL FIX BUT WILL CHARGE ME FULL PARTS AND LABOR. I AM A MECHANIC AND WILL PEROFRM THE REPAIR MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070896January 15, 2004
AIR BAGS
MY SON'S GRAND AM DRIVER'S SIDE AIRBAG DEPLOYED AFTER THE CAR WAS DRIVEN THROUGH A PUDDLE HIDING A POT HOLE. HE SUSTAINED BURNS ON HIS RIGHT ARM AND HAD TO STOP THE CAR AND EXIT IN ORDER TO STOP COUGHING FROM THE AIRBAG POWDER. PONTIAC CUSTOMER SERVICE WAS CONTACTED, INFORMED ABOUT THE INCIDENT, DIGITAL PICTURES TAKEN BY THE REPAIRING PONTIAC DEALER WERE INSPECTED AND, BASED ON PAINT FLAKING FROM THE UNDERSIDE OF THE BUMPER COVER AND A DENT IN THE CROSSMEMBER, THEY CONCLUDED THIS DAMAGE CAUSED THE AIRBAG TO DEPLOY. HOWEVER, THE SERVICE MANAGER TO THE REPAIRING DEALER WAS VERY SKEPTICAL OF THIS CONCLUSION SINCE THIS KIND OF DAMAGE SHOULD NOT DEPLOY THE AIRBAG AND, BASED ON THE DESIGN OF THIS CAR, BOTH FRONT AIRBAGS SHOULD HAVE DEPLOYED. FURTHER, THERE HAVE BEEN COMPLAINTS LODGED AGAINST THIS VEHICLE FOR THE SAME SITUATION (NHSTA WEB SITE) AND GM OF CANADA HAS ISSUED A RECALL FOR IMPROPER AIRBAG DEPLOYMENT. I BELIEVE GM IS REPONSIBLE FOR PAYMENT OF THE REPAIRS TO THIS VEHICLE BECAUSE THIS IS CLEARLY A SAFETY-RELATED DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070898January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY COMPLAINT AND I KNOW NW I AM NOT THE ONLY ONE WITH A NEWER GRAND-AM AND THE WINDOW MECHANISM BREAK INSIDE THE DOOR CAUSING THE WINDOW TO DROP TOTALLY INSIDE. I HAD A FRONT DRIVER WINDOW GO FEW WEEKS AGO AND THIS WEEK OUT OF THE BLUE, THE SAME SIDE REAR DOOR DID THE SAME THING! DOES THIS SUDDENLY HAPPEN TO GRAND-AM'S WHEN THEY HIT 42,000 OR WHAT? IMAGINE MY DISBELIEF WHEN TWO WINDOWS BREAK AT THE SAME TIME FOR NO REASON. WHAT BROKE INSIDE IS A WHITE PLASTIC WHEEL, HOWEVER YOU HAVE TO BUY THE SYSTEM INSIDE THE DOOR FOR ABOUT $280 FROM THE DEALER. FOR NOW THE WINDOWS STAY DOWN AND I AM SEARCHING WRECKED JUNK YARDS! I SURE HOPE THEY RECALL THIS CRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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