Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#733547October 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
I WOULD LIKE NITSA TO CONDUCT AN INVESTIGATION INTO BULLETIN #87-71-75. IN ACCORDANCE WITH PURSUANT TO 49USC' 30162 AND 49CFR PART 522. MY DEALER AND PONTIAC MOTOR DIVISION OF GENERNAL MORTORS WOULD NOT CHANGE THE CONTROL VALVE BODY ASSEMBLY THAT IS FAILING IN MY BONNEVILLE, BECAUSE THEIR EXCUSE IS THAT I DID NOT PURCHASE THIS CAR NEW EVEN THOUGH THIS CAR IS ONLY NINE MONTHS OUT OF WARRANTY AND ONLY HAD 34,150 MILES ON IT. EVEN THOUGH THEY KNOW THEY MANUFACTURED A DEFECTIVE PART AND DO NOT WANT TO REPAIR IT. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A DEFECTIVE PART THAT THEY INSTALLED AT THE FACTORY. THANK YOU FOR YOUR TIME. JOHN G. HAMMEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733435October 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
I WAS TOLD BY KOONS THAT THE HEAD WAS CRACKED BE EITHER A FAILED THERMOSTAT, GASKET OR A WATER PUMP (ALL REPLACED BY KOONS IN APRIL 2000). ONCE THEY FOUND OUT THE REPLACED ALL THESE ITEMS - THEIR STORY CHANGED TO A THOUSAND OTHER EXCUSES. I FIND IT HARD TO BELIEVE THAT A 5 YEAR OLD CAR WITH THE PROPER MAINTENANCE BEING DONE TO IT CAN BLOW AN ENGINE THAT EASILY. SOMETHING FAILED TO MAKE THE CAR OVERHEAT AND CRACK THE HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733363October 3, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FROM LOOKING AT THE PARTS, IT APPEARS THAT A ROD CAP BOLT FAILED ALLOWING THE ROD TO COME LOOSE AND BREAKING THE ROD. THE DEALER DESCRIBED IT AS A GRENADE GOING OFF IN THE ENGINE. THIS HAPPENED WITHOUT WARNING. A NOISE SUDDENLY RAPIDLY DEVELOPED AND THE CAR WAS IMMEDIATLY STOPPED, BUT THE ENGINE WAS RUINED COSTING $3000 TO REPLACE. I AM THANKFUL NO ONE WAS INJURED. I SENT INFORMATION TO PONTIAC, BUT THEY HAVE BEEN SILENT ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733257October 2, 2000
VEHICLE SPEED CONTROL
VEHICLE SURGES AT ALL SPEEDS ABOVE 42MPH.ON HOT AND HUMID DAYS IT IS ALL MOST IMPOSSIBLE TO DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733267October 2, 2000
FUEL SYSTEM, GASOLINE
CAR STALLS WHILE GOING AROUND CORNERS OR STOPPING IF GAS IS UNDER A 1/4 TANK FULL,PUT NEW FUEL PUMP,IDLE AIR CONTROL,DIDNT HELP,CHECK ALL SYSTEMS, NOW IT QUITS AROUND CORNERS AND STOPPING AT LESS THAN 1/2 TANK FULL, DANGEROUS SITUATION, CAN CAUSE A WRECK IF STALLS WHILE TURNING, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733034September 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
REAR LEFT WHEEL CYLINDER LEAKING AND WAS REPLACED FOR A SECOND TIME FIRST TIME REPLACED AT 19,725 MILES, AT THAT TIME BOTH REAR WHEEL CYLINDERS WERE REPLACED UNDER WARRANTY (1/98), NOW ON 9/27/00 THE EXTENDED WARRANTY ONLY COVERS REPLACED THE FAILED PART, MY CONCERN IS SHOULDN'T THEY REPLACE BOTH WHEEL CYLINDERS AT THE SAME TIME, ESPECIALLY FROM A SAFETY PERSPECTIVE, THE DEALERSHIP AND GM WARRANTY PEOPLE ARE TELLING ME IT'S NOT NECESSARY TO REPLACE BOTH WHEEL CYLINDERS, REPLACING ONE IS OK AND DOESN'T POSE A THREAT FOR SAFETY. IS THIS TRUE AND I AM CONCERNED THAT ONE WHEEL CYCLINDER BECAME DEFECTIVE AGAIN ONLY AFTER 23000 MILES WERE PUT ON THE CAR, THIS CONCERNS ME. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732722September 28, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
POSITIVE POST BROKE OFF OF BATTERY LEAVING ACID INSIDE ENGINE COMPARTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732472September 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED THIS CAR USED FROM A RETAILER WHO OFFERED ME 60 BUMPER TO BUMPER WARRANTY. DURING THE FIRST ROAD TRIP, THE CAR BEGAN SURGING AT VARIOUS SPEEDS FROM 35-65 MPH. THE SURGING APPEARED TO OCCUR MORE OFTEN AT A RPM OF 2000 - 2500. I BROUGHT THE CAR IN TO GARY PONTIAC WITH AN EXPLANATION OF THE PROBLEM. WHEN I PICKED UP THE VEHICLE AT THE END OF THE DAY, THE DIAGNOSIS WAS TO REPLACE THE WIRES, FILTERS, PERFORM A TRANSMISSION TUNE-UP FOR A TOTAL OF AROUND $300.00. I DECIDED TO SAVE MONEY AND TO HAVE THE WORK DONE ELSEWHERE. AFTER HAVING THIS WORK PERFORMED, THE CAR CONTINUED TO EXHIBIT THE SAME SURGING. I ATTEMPTED TO RETURN THE VEHICLE TO GARY PONTIAC BEFORE THE WARRANTY EXPIRED, BUT DUE TO HEALTH REASONS WITH THE SERVICE MANAGER/TRANSMISSION EXPERT, MY RETURN TO GARY WAS POSTPONED UNTIL AFTER THE EXPIRATION OF MY 60 DAY WARRANTY. DURING THIS WHOLE PROCESS, I HAD MADE REPEATED REPORTS TO GMCARES TO DOCUMENT THIS PROCESS. I BELIEVE THAT I HAD MADE AROUND 6 CALLS TO GMCARES DURING THIS TIME. MOST RECENTLY (9/25/2000), I BROUGHT THE CAR IN TO GARY WITH THE PRIOR UNDERSTANDING THAT THIS PROBLEM WAS MOST LIKELY DUE TO A FAULTY TRANSMISSION VALVE BODY. THIS PROBLEM APPEARS TO BE PREVALENT IN THESE TYPES OF CARS/TRANSMISSIONS, SINCE I PERSONNELLY KNOW THREE PEOPLE EXPERIENCING THIS PROBLEM. THE DEALER CONFIRMED THAT INDEAD THE VALVE BODY WOULD HAVE TO BE REPLACED . THE DEAL THAT WAS OFFERED TO ME WAS FOR ME TO PAY THE PART COST WITH GM TO ABSORB THE COST OF SERVICE. I BELIEVE THIS IS A NOBLE ATTEMPT AT CUSTOMER SATISFACTION, BUT SINCE THIS PROBLEM IS INHERENT IN THESE VEHICLES, I THINK GM SHOULD PICKUP THE TOTAL COST OF THIS REPAIR. THE FACT THAT I HAD A WARRANTY ON THE CAR THAT WOULD HAVE COVERED THIS DEFECT HAD GARY PONTIAC DIAGNOSED IT THE FIRST TIME PROPERLY, IS ENOUGH REASON FOR THIS REPAIR TO BE PAID BY GMC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732398September 24, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732252September 22, 2000
EXTERIOR LIGHTING:TAIL LIGHTS
THIS STARTED LAST SPRING. NO DASH LIGHTS & NO TAIL LIGHTS. OUT OF WARRANTY SO TOOK IT TO MY LOCAL MECHANIC WHO REPLACED THE SWITCH WHICH HAD 'BURNED'. STARTED AGAIN ABOUT 2 WEEKS AGO, TURN ON LIGHTS & NO DASH OR TAIL LIGHTS. CALLED MECHANIC AND HE SAID POSSIBLY ANOTHER BAD SWITCH OR A BAD WIRING HARNESS. I CAN'T AFFORD TO KEEP REPLACING THESE PARTS EVERY 3-4 MONTHS. HELP. WHAT IS CAUSING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732188September 21, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732074September 20, 2000
TIRES
SOON AFTER PURCHACING NEW BRIDGESTONE TIRES WE BEGAN TO EXPERIENCE BALANCE PROBLEMS. THE MONTGOMERY WARD AUTO CENTER WHERE WE PURCHASED THE TIRES REPEDEDLY TRIED TO GET THEM BALANCED. ONE DAY WHILE DRIVING ON THE INTERSTATE, ONE OF THE TIRES BLEW OUT. THE SERVICE DEPARTMENT SAID IT LOOKED LIKE SEPERATION FROM RUNNING LOW PRESSURE. THIS IS UNLIKLEY SINCE WE CHECK OFTEN AND ALWAYS INFLATE TO THE HIGHER END OF THE TOLERENCE.(FOR TRACTION AND TREADWEAR) SINCE THEN WE'VE LEARNED TO HAVE OUR TIRES CHECKED WHEN THEY SEEM TO BE OUT OF BALANCE.AT THIS TIME WE'VE HAD THREE OF THE ORIGIONAL FOUR REPLACED DUE TO SEPERATION. THE MOST RECENT INCEDENT IN AUGUST OF THIS YEAR, THE REPLACEMENT TIRE WE WERE GIVEN WAS A CONTAC BY CONTINENTAL. WE WERE TOLD THEY DON'T MAKE THE TOURENSA ANYMORE. WE FEAR THAT THE CONNENTAL REPLACEMENT TIRE HAS EITHER BEEN RECALLED OR SOON WILL BE. ALSO, WE FEEL THAT WE WERE SOLD DEFECTIVE TIRES ORIGIONALLY, OR WE WOULDN'T HAVE HAD SO MANY PROBLEMS. OUR LAST REMAINING ORIGIONAL BRIDGESTONE TIRE HAS CRACKS ON THE SIDEWALL. *AK( DOT NUMBER: Y7A6 TIRE SIZE: P225-60R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731630September 16, 2000
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
ELECTRICAL CONNECTION AT FUSE BOX UNDER REAR SEAT WAS LOOSE AND SPRARKING/CAUSED COMPLETE ELECTRICAL FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731675September 16, 2000
TIRES
ON 8/16/00, I TOOK MY '97 BONNEVILLE TO EFFINGHAM TIRE AND AUTO TO SEE IF THE TIRES NEEDED BALANCED OR ALIGNED. I'D HAD A SUDDEN ONSET OF RUMBLING AND VIBRATION ABOUT TEN DAYS OR SO BEFORE. THE TIRE TECHNICIAN CALLED ME INTO THE GARAGE AREA AND SHOWED ME THE EXTREME AND UNEVEN WEAR ON MY RIGHT FRONT TIRE. HE SAID A STEEL BELT HAD BROKEN ON THE WORN EDGE AND "WHEN THEY DO THAT THEY BUNCH UP". HE SAID THAT TIRE HAD THINGS SO BADLY OUT OF LINE THAT IT HAD CAUSED MY LEFT TIRE TO WEAR AT AN ANGLE (MY TERM). I WAS ASKED TO AND DID FEEL HOW ONE SIDE OF THE TREADS WERE "SHARP" AND THE OPPOSITE SIDE WAS WORN. ACCORDING TO THE DEALER, I HAD WORN OFF 45% OF THE TIRE TREAD ON THESE 60,000 MILE WARRANTY TIRES WHILE DRIVING ONLY 8,762 MOSTLY INTERSTATE MILES IN FOUR MONTHS!!!( DOT NUMBER: UNKNOWN TIRE SIZE: P225/60R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731435September 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BREAKES LOCKED UP WHILE ATTEMPTING TO STOP AT A RED LIGHT,THE VEHICLE SLID TO THE RIGHT AND WOULD NOT STOP,AND I SLID THROUGH THE RED LIGHT.NO ACCIDENT OR INJURIES OCCURED.ROAD CONDITIONS AT THE TIME WERE WET FROM A SHOWER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554637September 14, 2000
VEHICLE SPEED CONTROL
WHILE STOPPED THE CRUISE CONTROL ENGAGED AND FORCED THE VEHICLE FORWARD INTO THE BACK BUMPER OF THE CAR IN FRONT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731389September 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BREAKES LOCKED UP WHILE ATTEMPTIND TO STOP AT A RED LIGHT,THE VEHICLE SLID TO THE RIGHT AND WOULD NOT STOP,AND I SLID THROUGH THE RED LIGHT.NO ACCIDENT OR INJURIES OCCURED.ROAD CONDITIONS WERE WET FROM A SHOWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870135September 11, 2000
STRUCTURE:FRAME AND MEMBERS, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:HOOD
AFTER TAKING VEHICLE TO THE CAR WASH CONSUMER NOTICED WATER HAD ENTERED INTO THE PASSENGER'S COMPARTMENT, WATER ENTERED ON THE PASSENGER'S SIDE. ALSO, WINDSHIELD WIPERS STALLED AND HOOD DID NOT FULLY CLOSE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730405September 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TWICE WHILE DRIVING AT APPROXIMATELY 50MPH CAR LOST ALL POWER FOR A SECOND OR SO AND THEN CAME RIGHT BACK ON. DURING THIS SECOND OR SO, I HAVE NO POWER BRAKES, STEERING, NOTHING. THIS IS DEFINITELY A SAFETY HAZARD, IF IT HAPPENS AT THE WRONG TIME, IT COULD CAUSE A SERIOUS ACCIDENT. ONE TIME BEFORE I REMEMBER AT LEAST A MONTH AGO, THE RADIO JUST CUT OUT FOR A COUPLE OF SECONDS FOR NO REASON, AND THE DAY AFTER THE FIRST TIME MY CAR LOST POWER, THE ABS LIGHT CAME ON FOR A COUPLE OF SECONDS AND THEN WENT OUT. I DON'T KNOW IF THESE ARE RELATED, BUT SOMETHING IS WRONG, I DON'T KNOW IF IT'S THE ENGINE, ELECTRICAL OR COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554363September 5, 2000
SUSPENSION:FRONT
THE VEHICLE EXPERIENCES VIBRATION IN THE FRONT END AT SPEEDS ABOVE 60 MPH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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