Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#10026609June 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE THERE WAS A LOUD BANG AND THE CONSUMER COULD SEE SMOKE COMING FROM UNDER THE VEHICLE. A FEW SECONDS LATER THE CONSUMER NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE DRIVERS HUSBAND. THE CONSUMER CONTACTED THE MANUFACTURER BUT WAS DECLINED ANY TYPE OF ASSISTANCE. THE CONSUMER REFERENCED RECALL # 96V116000 BUT WAS TOLD THAT HER VEHICLE DID NOT FIT THE SCOPE OF THE RECALL. *M *SCC *NLM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10024829June 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER TOOK THE VEHICLE TO THE DEALER SINCE THE ENGINE LIGHT APPEARED ON THE DASHBOARD. DEALER STATED NOTHING WAS WRONG WITH THE VEHICLE. FOUR DAYS LATER, ENGINE BLEW OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023674June 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING A 100 MILES FROM HOME THE CAR OVERHEATED & HAD TO BE TOWED. WE FOUND THAT THE PROBLEM WAS DUE TO A HOLE IN THE AIR PLENUM IN THE UPPER INTAKE MANIFOLD. WE HAVE FOUND THAT THERE ARE OVER 20 SUCH CASES IN OUR SMALL COMMUNITY ALONE. ALL ON 3800 MOTORS IN PONTIAC'S. THIS IS A FOUR HUNDRED DOLLAR REPAIR BILL THAT OCCURRED ONLY BECAUSE PONTIAC DECIDED TO USE PLASTIC IN THEIR PART WHICH IN TURN MELTED & CAUSED OUR MOTOR TO OVERHEAT. I HOPE THAT PONTIAC WILL RECALL THESE PLENUMS & REIMBURSE US FOR THE COST OF REPAIRING & TOWING OUR CAR. IF PONTIAC WOULD CALL THEIR DEALERS THEY WOULD FIND OUT JUST HOW MANY OF THESE PARTS HAVE MALFUNCTIONED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024525June 20, 2003
STRUCTURE
WATER IS COMING INTO THE VEHICLE FROM THE FIREWALL, DUE TO ITS UNSEALING PER DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024333June 18, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING, INTERIOR LIGHTING
WHILE DRIVING SMOKE CAME OUT OF THE DASHBOARD. HEADLIGHT SWITCH AND BRACKET WERE BURNED. INTERIOR LIGHTS, HEADLIGHTS, AND PARKING LIGHTS STOPPED FUNCTIONING. OWNER HAS MADE AN APPOINTMENT WITH THE DEALER FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021981June 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER TRIED TO START UP VEHICLE, AN UNDER HOOD FIRE OCCURRED. *MR THE VEHICLE WOULDN'T CRANK. THE CONSUMER THOUGHT THE VEHICLE WOULDN'T START BECAUSE IT WAS COLD. THE VEHICLE SOUNDED LIKE SOMETHING EXPLODED UNDER THE HOOD AS THE CONSUMER STARTED THE VEHICLE. *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10021164June 6, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
HEY, HOW YOU DOING. MY NAME IS [XXX]. I TOOK MY MOTHERS ([XXX]) 93 PONTIAC BONNEVILLE INTO THE PONTIAC DEALERSHIP ON 159TH ST IN SOUTHHOLLAND ILLINOIS. I KNOW THAT DEALERSHIPS HAVE CERTIFIED MECHANICS. THE PROBLEM IS, MY MOTHER'S CAR WOULD CRANK BUT WOULDN'T START. I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME THAT I WOULD NEED A TURBO GASKET AND A MANIFOLD GASKET. WHEN THE JOB WAS DONE THEY TOLD ME THE BILL CAME TO SIX HUNDRED AND SOMETHING DOLLARS. HOWEVER, MY CAR WAS STILL NOT RUNNING BECAUSE THAT WASN'T THE PROBLEM. THEY TOLD ME I NEED TO GET A NEW TURBO SYSTEM. THE PROBLEM IS, I DON'T THINK THAT IT'S FAIR FOR THE DEALERSHIPS, CERTIFIED MECHANIC TO BE MAKING GUESSES ON WHAT'S WRONG WITH THE CAR WHEN HE WENT TO SCHOOL TO KNOW EVERYTHING ABOUT IT. AT THIS POINT, I HAVE TO PAY OUT OF SIX HUNDRED DOLLARS FOR SOMETHING I DON'T NEED, THE CAR IS STILL NOT RUNNING, BECAUSE THE MECHANIC DIDN'T KNOW WHAT WAS WRONG. ON TOP OF THAT, YOU CAN'T TAKE YOUR CAR TO NO PLACE BETTER THAN THE DEALERSHIP .*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020906June 2, 2003
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
GRINDING OR SQUEALING NOISE WHEN TURNING LEFT AT LOW SPEED. DEALER HAS PLACED RACK 3 TIMES, NOISE STILL THERE ALTHOUGH INTERMITENT. REPLACED TIE ROD ENDS ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021931May 30, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35MPH AND WITHOUT WARNING THE ENGINE BLEWOUT, CAUSING THE CONSUMER TO PULLOVER. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022371May 28, 2003
ENGINE AND ENGINE COOLING
THE INTAKE MANIFOLD IS MADE OF PLASTIC AND BECAUSE IT IS COOLED BY THE ENGINE COOLANT IT REGULARLY FAILS. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020625May 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 1998 PONTIAC BONNEVILLE (GM 3800 LITER V-6). THE PLASTIC INTAKE MANIFOLD CRACKED ALLOWING COOLANT TO FLOOD THE CYLINDERS AND RESUKTING IN A $675 REPAIR BILL. LUCKILY THIS HAPPENED IN MY GARAGE AND NOT ON THE HIGHWAY. NO MAJOR ENGINE DAMAGE. NO FIRE; JUST A COSTLY REPAIR BILL THAT I THINK GM SHOULD BE RESPONSIBLE FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020574May 27, 2003
SUSPENSION:FRONT:STABILIZER BAR
WHILE ROTATING MY TIRES, I NOTICED THAT THE RIGHT SIDE STABILIZER BAR WAS NOT CONNECTED TO THE LOWER CONTROL ARM. THE LINK BOLT AND BUSHING WERE MISSING. I PURCHASED A NEW ASSEMBLY FROM PONTIAC DEALER AND INSTALLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021623May 27, 2003
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 55 MPH THE DRIVER HEARD A POPPING. UPON INSPECTION THE CONSUMER NOTICED THAT THE PASSENGER SIDE REAR TIRE TREAD SEPARATED FROM THE INSIDE (FIRESTONE AFFINITY P22560/R16R). *NLM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019188May 23, 2003
ENGINE AND ENGINE COOLING
MY 1998 BONNEVILLE HAD BEEN LOOSING ANTIFREEZE, THE DEALER REPLACED THE THERMISTAT, THEN THE WATER PUMP WENT OUT. IT STILL LOST ANTIFREEZE....A COUPLE WEEKS LATER WHILE DRIVING DOWN THE ROAD IT JUST DIED IN THE MIDDLE OF THE ROAD. MY INTAKE MANFOLD ALOUD MY ENGINE TO FILL WITH ANTIFREEZE, GM HAS A KIT FOR THIS PROBLEM.....SO THEY KNOW IT IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020201May 20, 2003
ENGINE AND ENGINE COOLING
THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED OIL MIXED WITH THE ANTI-FREEZE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019005May 20, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE UPPER PLENUM DEVELOPED A HOLE THAT ALLOWED COOLANT TO FLOW INTO THE EGR. WAS TOLD THIS WAS A COMMON PROBLEM BY THE DEALER AND COULD HAVE LOCKED UP THE ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019896May 14, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN THE KEY WAS PLACED IN THE IGNITION, IT DID NOT TURN OVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018569May 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
IN NORMAL DRIVING, THE INTAKE MANIFOLD CRACKED AND CAUSED THE COOLANT TO LEAK INTO THE EXHAUST SYSTEM. THIS HAS CAUSED EXTENSIVE REPAIRS AND THE PROBLEMS CONTINUE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019542May 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED WITHOUT WARNING, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018373May 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CAR WILL MOMENTARILY HESITATE WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION. IT IS PERIODIC AND NOT CONSISTENT, THEREFORE, HARD TO DUPLICATE ACCORDING TO THE DEALER. I ASKED GM TO E-MAIL SOME OF THEIR NATIONWIDE PONTIAC DEALERSHIPS AND ASK FOR THEIR INPUT ON THIS TYPE OF PROBLEM BUT THEY REFUSED. THIS CAN BE A VERY DANGEROUS SITUATION WHEN ENTERING MOVING TRAFFIC. SO MUCH FOR CUSTOMER SERVICE. I WILL REMEMBER THAT WHEN I PURCHASE MY NEXT VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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