Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#10091542September 8, 2004
ENGINE AND ENGINE COOLING
CONSUMER WAS DRIVING WHEN THE VEHICLE STARTED BACK FIRING, LOST POWER AND STOPPED. THE ENGINE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091527August 30, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
REQUEST FOR REIMBURSEMENT FOR DAMAGE TO ENGINE FROM A PULLED FUEL INJECTOR.*MR WHILE PULLING INTO A PARKING LOT THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT A PULL FUEL INJECTOR FLOODED THE INJECTOR, PISTONS, CYLINDERS, CRANKCASE AND ENGINE WITH GASOLINE WHICH RESULTED IN A BLOWN ENGINE. A 1998 REPLACEMENT ENGINE WAS INSTALLED FROM ANOTHER VEHICLE. THE CONSUMER REQUESTED REIMBURSEMENT BECAUSE HE BELIEVED THE FAILURE WAS RELATED TO A RECALL (RECALL #03054B). THE CONSUMER FILED A CLAIM FOR REIMBURSEMENT BUT WAS DENIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090009August 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER HEARD A LOUD BANG WHILE DRIVING ON THE HIGHWAY. HE PROCEEDED OFF THE HIGHWAY, OPENED THE HOOD OF THE VEHICLE, AND FIRE STARTED IN THE ENGINE COMPARTMENT, WHICH ENGULFED INTO FLAMES. WITHIN SECONDS CONSUMER CALLED THE FIRE DEPARTMENT, WHO INDICATED THAT THE FIRE STARTED NEAR THE ENGINE BLOCK. THE FIRE OCCURRED DUE TO THE DEFECT DESCRIBED IN THE FUEL PRESSURE REGULATOR, RECALL 04V090000. BUT AFTER THE FACTORY REPRESENTATIVE INSPECTED THE VEHICLE HE CLAIMED THAT THE FIRE WAS NOT CAUSED BY THE DEFECT. A FIRE REPORT WAS FILED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10088833August 30, 2004
STEERING
INCIDENT DATE IS AN ESTIMATE. I HAD A CLUNKING SOUND IN MY STEERING AND TOOK IT TO THE DEALER TO INVESTIGATE. THEY TOLD ME IT WAS A KNOWN PROBLEM AND THE NOISE WAS BECAUSE OF THE COLLAPSIBLE STEERING COLUMN, THE TWO PIECES ARE CLUNKING TOGETHER. MADE THAT WAS IN CASE OF A CRASH. THEY SAID THAT THEY COULD TAKE IT APART, GREASE IT AND THAT IT MIGHT NOT MAKE ANY DIFFERENCE AND THAT I WOULD HAVE TO PAY TO HAVE IT DONE. I TOLD THEM THAT BECAUSE THEY TOLD ME IT WAS SIMPLY THE TWO PIECES CLUNKING TOGETHER AND THAT IT WOULD NOT HURT ANYTHING I DID NOT GET THE LUBRICATION. NOW 8-30-2004 MY STEERING HOWLS SOMETIMES. I HAD MY BROTHER-IN-LAW CHECK THE POWER STEERING FLUID AND IT WAS LOW. HE IS A MECHANIC OF OVER 25 YEARS AND STATES THAT POWER STEERING FLUID DOES NOT EVAPORATE AND MUST BE LEAKING AND MOST LIKELY INDICATE A GREATER PROBLEM. THERE ARE NO VISIBLE LEAKS ON THE GROUND. I READ THE OTHERS COMPLAINTS ON THIS SITE AND THE STEERING SEEMS TO BE A COMMON PROBLEM. MY HOPE IN WRITING IS THAT PONTIAC WILL STEP UP AND TAKE CARE OF THE PROBLEM BEFORE SOMEONE GETS INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090284August 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
REGULATOR FAILURE ON VEHICLE HAS CAUSED THE INTAKE GASKETS TO BLOW OUT.*MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE TO HAVE THE PLENUM REPLACED DUE TO FUEL PRESSURE REGULATOR MALFUNCTION. THE CONSUMER WAS TOLD THAT BOTH TIMES THE REGULATOR FAILED CAUSING A BACKFIRE, BLOWING THE INTAKE GASKETS. THIS IN TURNS CAUSED THE EXHAUST TUBE IN THE PLENUM TO GET TOO HOT THEREFORE BURNING A HOLE IN THE PLENUM. THE CONSUMER FINALLY ECEIVED A RECALL NOT RELATED TO THE PROBLEM AND SUBMITTED PAPERWORK FOR REIMBURSEMENT. THE MANUFACTURER ONLY REIMBURSED THE CONSUMER A PORTION OF WHAT WAS ACTUALLY PAID IN REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088521August 25, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN INVOLVED IN AN ACCIDENT, THE FUEL SAFETY SHUT OFF IN MY WIFE'S BONNEVILLE DIDN'T WORK. SHE WAS STRUCK JUST BEHIND THE PASSENGER SIDE REAR DOOR AND THEN PUSHED INTO A TRAFFIC LIGHT HARD ENOUGH TO SET OFF THE AIR BAGS. AFTER BOTH IMPACTS THE CAR WAS STILL RUNNING AND HAD TO BE SHUT OFF BY THE IGNITION KEY. FORTUNATELY THERE WAS NO FUEL LEAK. NO INJURIES DUE TO THE FAILURE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088241August 20, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1. THIS IS A FAILURE THAT HAS TAKE PLACE OVER A SPAN OF SIX MONTHS. AFTER ONLY USING THE WINDOWS A COUPLE OF TIMES THE MOTOR OR REGULATOR FAILS. THE FIRST FAILURE WAS IN MARCH OF 2004, THE SECOND IN APRIL OF 2004 AND THE MOST RECENT WAS IN AUGUST OF 2004. 2. THERE HAS BEEN A FAILURE IN THE MOTOR OR WINDOW REGULATOR IN ALL FOUR OF OUR WINDOWS. THE CONSEQUENCE OF THE FAILURE IS THE INABILITY TO ROLL-UP THE WINDOWS. IN ADDITION, WE ARE UNABLE TO USE THE VEHICLE WHICH IS A PROBLEM WHEN IT IS THE ONLY ONE THAT HAS A CAR SEAT. WE ALSO FEEL IT IS UNFARE FOR THE CONSUMER TO HAVE TO KEEP PAYING FOR SOMETHING PONTIAC SHOULD TAKE CARE OF. 3. OUR VEHICLE IS UNDER WARRANTY UNTIL DECEMBER; THEREFORE, THE DEALERSHIP FIXED THE PARTS THAT FAILED. WE ALSO CONTACTED PONTIAC'S CUSTOMER SERVICE AND THEY ACKNOWLEDGED THERE IS A DESIGN FLAW WITH THE WINDOW SASH AND THAT IS CAUSING THE FAILURE IN THE MOTORS AND REGULATORS. HOWEVER, THEY ARE NOT PLANNING ON A RECALL UNTIL THERE ARE ENOUGH COMPLAINTS FILED WITH NHTSA. THIS IS UNACCEPTABLE WHEN OUR WARRANTY IS UP IN DECEMBER AND WE HAVE TO KEEP PAYING TO HAVE SOMETHING FIXED THAT IS CLEARLY A DESING FAILURE. WE FELL THAT NHTSA NEEDS TO EXAMINE THIS PROBLEM AND PRESSURE PONTIAC TO RECALL THE WINDOW SASHES ON THEIR VEHICLES. ESPECIALLY SINCE THEY WILL NOT TAKE ACTION UNTIL THEY ARE NOTIFIED BY YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002727August 20, 2004
ENGINE AND ENGINE COOLING
I HAVE A 1998 PONTIAC BONNEVILLE WHICH WAS BROUGHT INTO THE DEALER FOR REPAIR DUE TO NOT HAVING ANY HEAT IN THE CAR. I EXPECTED A FAULTY THERMOSTAT OR SOME OTHER MINOR PROBLEM. IT TURNED OUT THAT ENGINE COOLANT LEAKED OUT FROM THE PLENUM, WATER PUMP AND GASKETS REQUIRING REPLACEMENT OF THE WATER PUMP, WATER PUMP BELT, AND MANIFOLD (WITH THE VARIOUS GASKETS) MANIFOLD WAS ACTUALLY ROTTING FROM THE INSIDE DUE TO COOLANT LEAK INTO IT. THIS REPAIR COST OVER $1,000. UPON TALKING TO THE DEALER AND MY OWN INTERNET RESEARCH THIS IS A COMMON PROBLEM WITH THE GM 3800 ENGINE WHICH IS IN BONNEVILLES, GRAND PRIX AND BUICK LESABRE. I REFERENCE NHTSA CONSUMER COMPLAINTS LISTED UNDER BONNEVILLE AND GRAND PRIX COMPLAINTS OF "ENGINE COOLING SYSTEMS" AND "ENGINE." I ALSO DIRECT YOU TO EDMUNDS.COM "TOWN HALL" SECTION(BONNEVILLE AND GRAND PRIX) THAT IS A CHAT ROOM THAT SHOWS NUMEROUS COMPLAINTS ABOUT THE EXACT SAME PROBLEM. I GUESS I WAS LUCKY IN THAT AT LEAST MY ENGINE DIDN'T COMPLETELY SEIZE AS IS ALSO COMMON WHEN THE ANTIFREEZE COOLANT LEAKS INTO THE COMBUSTION CHAMBER. GM WILL NOT REIMBURSE ME A DIME ON THE COST. THIS CAR HAS JUST 36K MILES ON IT BUT IT IS 4 1/2YRS OLD AND THUS OUT OF WARRANTY. THE CAR HAS BEEN PROPERLY MAINTAINED, INCLUDING A DEALER OIL CHANGE JUST 2 MONTHS PRIOR TO THIS PROBLEM. MY RESEARCH HAS SHOWN THAT THE ENGINE COOLANT LEAKAGE FROM THE PLASTIC GASKETS AND PLENUM INTO THE MANIFOLD AND COMBUSTION CHAMBER IS NOT AN ISOLATED INCIDENT AND NEEDS THE NHTSA TO INVESTIGATE THIS ISSUE FURTHER. GM CUSTOMER SERVICE IS OF NO SERVICE AND THEY HAVE BASICALLY TOLD ME TO BUY JAPANESE FROM NOW ON. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083383August 19, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THIS CAUSED THE DRIVER TO DRIFT TO THE SIDE OF THE ROAD. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE INTAKE MANIFOLD HAD CRACKED WHICH CAUSED THE ENGINE TO FAIL. *JB THE INTAKE MANIFOLD MELTED AND ALLOWED COOLANT INTO THE CYLINDER. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086943August 16, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
1. NOISE FROM FRONT END OF VEHICLE 2. BOLTS HOLDING MOTOR TO K FRAME SNAPPED DROPPING MOTOR TO THE GROUND - LOST CONTROL OF STEERING - CAR HAS NEVER HAD SERIOUS PROBLEMS.*AK 3. TOWED FOR SERVICE - COURSE OF ACTION PENDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086890August 15, 2004
ENGINE AND ENGINE COOLING
NO EVENTS LEAD UP TO THE FAILURE, IT WAS IMMEDIATE. CAR STOPPED DEAD IN ITS TRACKS, STARTED ONE MORE TIME BEFORE IT DIED IN 1/8TH OF A MILE. I WAS INFORMED THAT THE INTAKE MANIFOLD WAS THE PROBLEM COOLANT LEAKED INTO THE ENGINE. *JB REPLACED INTAKE MANIFOLD,GASKET,OIL FILTER, OIL, COOLANT & SPARK PLUGS.CLEANED OUT COOLANT FROM INTAKE AND CYLINDERS. CHANGE OIL AND FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086912August 15, 2004
TIRES:SIDEWALL
FIRESTONE TIRE AFFINITY TOURING T2 P225/60R16 97 T M +S DD4100 T04L DOT W2X0 AAC 3402--THE SIDEWALL OF THIS TIRE COMPLETELY BLEW OUT AT SPEED OF APPROX. 60-65 MPR. THE VEHICLE IS A 2003 PONTIAC BONNEVILLE, APPOX. 32,000. THIS VEHICLE WAS PURCHASE USED BY US 3 MONTHS AGO...ASSUME THE TIRE WAS PUT ON THE VEHICLE WHEN IT WAS NEW. WE HAD THE TIRES ROTATED AT APPOX. 31,250 MILES WHEN WE PURCHASED THE VEHICLE AND THIS TIRE WAS ON THE BACK WHEN IT BLEW; LUCKILY, NO ACCIDENT OCCURRED, BUT IF WE HAD LEFT THIS TIRE ON THE FRONT IT COULD HAVE CREATED A MAJOR ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087849August 13, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONSUMER STARTED THE VEHICLE, WENT INTO THE HOUSE TO LET THE VEHICLE WARM, UPON RETURNING THE VEHICLE WAS ON FIRE. RECENTLY A RECALL 04V090000 WAS RECEIVED INDICATING A POSSIBLE FIRE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10087757August 12, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED THE ENGINE PRODUCED SMOKE AND IT OVERHEATED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087818August 12, 2004
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS UNABLE TO STOP AT A TIMELY MANNER. THE VEHICLE CONTINUED TO ACCELERATED. THE CONSUMER WAS TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087694August 11, 2004
STEERING
WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086649August 11, 2004
STRUCTURE
THE PAINT STARTED PEALING ON MY CAR, JUST FOR NO APPARENT REASON. FIRST THE TOP, THEN THE HOOD AND FENDORS. GM SAID THERE WAS NO RECALL ON PAINT OR PROBLEMS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086591August 10, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:STARTER ASSEMBLY
HAD TUNE-UP AND REGULATORS CHANGED (BASED ON RECALL) ON 7/19/04. THEN ON 7/22/04 SMOKE EMITTING FROM EXHAUST AND THEN CAR WOULD NOT START. CAR TOWED AND REPAIRED (MANIFOLD CRACKED). ON 7/26/04 CAR TAKEN FROM SHOP, 2 HRS LATER CAR WOULD NOT START AGAIN. THIS TIME CLAIMED STARTER WAS THE PROBLEM. CONSEQUENCES: OVER $1,500 IN REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086499August 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FAILURE OCCURRED WITHOUT WARNING. WHILE TURNING THE KEY TO START THE ENGINE, THE CAR LURCHED FORWARD. THE VEHICLE WAS IN PARK AT THE TIME. THERE WAS NOTHING IN FRONT OF THE VEHICLE SO THERE WAS NO COLLISION. THE CAR STOPPED AND THOUGH THE ENGINE RAN, THE CAR WOULD NOT MOVE FORWARD OR REVERSE. THE TRANSMISSION INPUT FAILED. THE TRANSMISSION WAS REBUILT BY GM FOR A SUBSTANTIAL FEE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081638August 5, 2004
STEERING:RACK AND PINION
WHILE MAKING A LEFT HAND TURN VEHICLE LOST POWER STEERING. CONSUMER HAD TO USE FORCE TO TURN STEERING WHEEL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER NOTIFIED THE MANUFACTURER WHO STATED THAT THERE WAS NO RECALL ON THE VEHICLE BUT THERE WERE RECALLS ON OTHER MODELS WITH THE SAME RACK AND PINION. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT PRODUCED AT THE PLANT OF THE RECALLED CARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Bonneville