Polestar Polestar 3 Service Bulletins
125 manufacturer communications on file.
- June 13, 2025•Document ID: 11020568Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37396
- Date Added:
- July 9, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
Associated Products (4)Associated Documents - June 6, 2025•Document ID: 11020567Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37404
- Date Added:
- July 9, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Polestar 3 VCU Prior Approval.
Associated Products (2)Associated Documents - June 6, 2025•Document ID: 11020566Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37403
- Date Added:
- July 9, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Polestar 3 VCU Replacement. Before completing the VCU reload please create a Support Needed case for assistance.
Associated Products (2)Associated Documents - June 6, 2025•Document ID: 11020564Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37396
- Date Added:
- July 9, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.
Associated Products (4)Associated Documents - June 6, 2025•Document ID: 11020563Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37391
- Date Added:
- July 9, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Digital Key, Activation Fails. Open VIDA application and go to Polestar App "Set up" page.
Associated Products (2)Associated Documents - May 16, 2025•Document ID: 11019500Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 37374
- Date Added:
- June 11, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Charging Limited to 10A, EVI Release Wire Stuck. Inspect the EVI release wire in the cargo area.
Associated Products (1)Associated Documents - May 2, 2025•Document ID: 11019499Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 37141
- Date Added:
- June 11, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions
Associated Products (1)Associated Documents - April 3, 2025•Document ID: 11018529Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 37252
- Date Added:
- May 21, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting. 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger. 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
Associated Products (1)Associated Documents - March 20, 2025•Document ID: 11023311Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37301
- Date Added:
- September 23, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Coolant System Filling. If for any reason the coolant system is drained and needs to be topped off, follow VIDA instructions when doing so
Associated Products (1)Associated Documents - March 20, 2025•Document ID: 11023309Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37267
- Date Added:
- September 23, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Keyfob (tag) Proximity Issues. Software version 1.2.6, includes significant improvements to proximity feature. Please refrain from replacing the Keyfobs (tags).
Associated Products (1)Associated Documents - March 20, 2025•Document ID: 11023308Service CampaignFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SP1045
- Date Added:
- September 23, 2025
- Manufacturer:
- POLESTAR
SummaryPolestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Service Action SP1045: Polestar 3 AWD Torque Vectoring Dual Clutch (TVDC) drain plugs on certain model year 2025 Polestar 3 vehicles. Polestar investigations have identified that the drain plugs for the TVDC may not be torqued properly. As a result, leakage may occur. The corrective action is to check for leakage and replace the drain plugs if they are found to be leaking. NOTE: If no leakage is found, check and torque the drain plug screws according to the instruction. If leakage is found, the drain plug screws are not to be reused and must be replaced. We expect only a small number of vehicles will need to replace the drainplug screws. A total of 2,529 U.S. and 212 Canadian vehicles are affected by this service action.
Associated Products (1)Associated Documents - March 20, 2025•Document ID: 11017049Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37301
- Date Added:
- April 15, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Coolant System Filling. If for any reason the coolant system is drained and needs to be topped off, follow VIDA instructions when doing so
Associated Products (1)Associated Documents - March 20, 2025•Document ID: 11017047Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37267
- Date Added:
- April 15, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: Keyfob (tag) Proximity Issues. Software version 1.2.6, includes significant improvements to proximity feature. Please refrain from replacing the Keyfobs (tags).
Associated Products (1)Associated Documents - March 20, 2025•Document ID: 11017046Service CampaignFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SP1045
- Date Added:
- April 15, 2025
- Manufacturer:
- POLESTAR
SummaryPolestar Automotive USA and Polestar Automotive Canada on behalf of Polestar Performance AB, has decided to launch Service Action SP1045: Polestar 3 AWD Torque Vectoring Dual Clutch (TVDC) drain plugs on certain model year 2025 Polestar 3 vehicles. Polestar investigations have identified that the drain plugs for the TVDC may not be torqued properly. As a result, leakage may occur. The corrective action is to check for leakage and replace the drain plugs if they are found to be leaking. NOTE: If no leakage is found, check and torque the drain plug screws according to the instruction. If leakage is found, the drain plug screws are not to be reused and must be replaced. We expect only a small number of vehicles will need to replace the drainplug screws. A total of 2,529 U.S. and 212 Canadian vehicles are affected by this service action.
Associated Products (1)Associated Documents - March 19, 2025•Document ID: 11023307Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37329
- Date Added:
- September 23, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: PS3 Digital Key Troubleshooting Steps. Follow trouble shooting steps in Technical Journal.
Associated Products (1)Associated Documents - March 19, 2025•Document ID: 11023306Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 37252
- Date Added:
- September 23, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting. 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger. 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
Associated Products (1)Associated Documents - March 19, 2025•Document ID: 11017045Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 37329
- Date Added:
- April 15, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: PS3 Digital Key Troubleshooting Steps. Follow trouble shooting steps in Technical Journal.
Associated Products (1)Associated Documents - March 19, 2025•Document ID: 11017044Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 37252
- Date Added:
- April 15, 2025
- Manufacturer:
- POLESTAR
SummaryThis is a Technical Journal: AC Charging Limited to 15 Amps or Not Charging At All. 1. Check the charging settings on the vehicle's center screen, specifically the amperage setting. 2. Set the amperage to 15A and have the customer attempt charging again with the affected charger. 3. If the car does not charge at 15A, reduce the amperes further, down to 10A.
Associated Products (1)Associated Documents - March 13, 2025•Document ID: 11023305Service CampaignFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- DP1048
- Date Added:
- September 23, 2025
- Manufacturer:
- POLESTAR
SummaryPolestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles. Polestar has identified that one or more cell modules in the high voltage battery have been drained below the allowed voltage level. As a result, these battery cells cannot be charged. The corrective action is to identify any defective cell modules by performing a component test in VIDA. When the test has been executed, VIDA will state which repairs are needed. IMPORTANT NOTE: Any new cell modules that are installed must be scanned with the mVIDA app. All old cell modules must follow the return instructions outlined in Service Journal 1000426. 1 U.S. vehicle is affected by this Delivery Action.
Associated Products (1)Associated Documents - March 13, 2025•Document ID: 11017043Service CampaignFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- DP1048
- Date Added:
- April 15, 2025
- Manufacturer:
- POLESTAR
SummaryPolestar Automotive USA on behalf of Polestar Performance AB, have decided to launch Delivery Action DP1048: Polestar 3 Cell modules on certain Model Year 2025 Polestar 3 vehicles. Polestar has identified that one or more cell modules in the high voltage battery have been drained below the allowed voltage level. As a result, these battery cells cannot be charged. The corrective action is to identify any defective cell modules by performing a component test in VIDA. When the test has been executed, VIDA will state which repairs are needed. IMPORTANT NOTE: Any new cell modules that are installed must be scanned with the mVIDA app. All old cell modules must follow the return instructions outlined in Service Journal 1000426. 1 U.S. vehicle is affected by this Delivery Action.
Associated Products (1)Associated Documents