Nissan Xterra Complaints

3,099 consumer complaints on file.

#10491680January 7, 2013
ENGINE, STEERING, POWER TRAIN
JUST STARTED MOVING AFTER STOPPING AT A LIGHT, AND THE ENGINE STALLED. WOULD NOT RESTART IMMEDIATELY, BUT WHEN IT FINALLY RESTARTED IT WAS MISSING. EVERY TIME I HAVE DRIVEN THIS CAR SINCE THEN IT HAS STALLED, USUALLY BUT NOT ALWAYS AFTER I HAVE STOPPED OR SLOWED TO MAKE A TURN. I TOOK IT TO THE DEALER THIS WEEK (1/5/2013) AND WAS TOLD THE PROBLEM IS THE TRANSMISSION AND RADIATOR. THE TRANSMISSION IS LEAKING FLUID INTO THE RADIATOR AND THEY BOTH NEED TO BE REPLACED. I WAS TOLD ABOUT THE EXTENDED WARRANTY AND THE $3000.00 CO-PAY. I HAVE TO FIX THE CAR BUT I DON'T KNOW WHERE I'M GOING TO GET $3000.00. I DON'T UNDERSTAND WHY NISSAN DIDN'T RECALL THE PART THAT FAILS WHICH ALLOWS THE FLUID TO LEAK INTO THE RADIATOR. THAT WOULD HAVE SAVED HUNDREDS OF PEOPLE AND NISSAN A LOT OF TROUBLE AND EXPENSE. THERE SHOULDN'T BE ANY CO-PAY SINCE NISSAN COULD HAVE PREVENTED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491584January 6, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
DUE TO A CRACKED RADIATOR, COOLANT LEAKED INTO THE TRANSMISSION SYSTEM CAUSING THE TRANSMISSION TO FAIL. LUCKILY, WAS ABLE TO TAKE VEHICLE OUT OF SERVICE BEFORE MORE DAMAGE COULD OCCUR, AS A RESULT THE FIRTH GEAR WAS DEEMED INOPERATIVE. THE CRACKED RADIATOR WAS REPLACED, AND A NEW TRANSMISSION WILL HAVE TO BE INSTALLED. THE VEHICLE IS DRIVABLE, BUT GAS MILEAGE HAS SIGNIFICANTLY BEEN REDUCED BECAUSE OF THE LOSS OF THE FIFTH GEAR. I TALKED TO NUMEROUS REPAIR AND TRANSMISSION SPECIALIST, AND THIS IS A VERY COMMON PROBLEM. RESEARCHING ON THE NHTSA WEBSITE A ACTIVE INVESTIGATION WAS FOUND UNDER NHTSA ACTION NUMBER # DP12004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490874January 3, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
DUE TO A CRACK IN THE INTERNAL RADIATOR, MY TRANSMISSION FAILED. I WAS ALMOST SIDE SWIPED PULLING OUT OF A PARKING LOT BECAUSE MY XTERRA WOULDN'T GO INTO 1ST GEAR. THE CRACK IN THE COOLANT CORD IS A MANUFACTURING DEFECT, BUT NISSAN REFUSES TO PAY FOR THE COST OF THIS PRODUCT DEFECT AND CORRELATING DAMAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490939January 3, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I'VE NOTICED THAT NISSAN HAS BEEN UNDER INVESTIGATION FOR RECEIVING A NUMBER OF COMPLAINTS FROM CONSUMERS IN REGARDS TO SUDDEN, CATASTROPHIC TRANSMISSION FAILURES IN 2005-2010 NISSAN PATHFINDER, FRONTIER AND XTERRA'S. WELL I AM WRITING TO TELL YOU THAT MY 2007 NISSAN XTERRA HAS FALLEN VICTIM TO THIS. IT HAS BEEN DIAGNOSED WITH THE PROBLEM OF THE TRANSMISSION FLUID COOLER LOCATED IN THE RADIATOR ASSEMBLY THAT ALLOWED COOLANT TO MIX WITH AND CONTAMINATE THE AUTOMATIC TRANSMISSION FLUID, RESULTING IN DAMAGED INTERNAL TRANSMISSION COMPONENTS AND A DAMAGED INTERNAL TRANSMISSION COMPUTER. I HAD NO WARNING SIGNS LEADING UP TO OR JUST PRIOR TO THE FAILURES. WHAT IS NISSAN GOING TO DO ABOUT THIS???? RECALL ?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490804January 2, 2013
POWER TRAIN, ENGINE
TRANSMISSION FLUID LEAKED INTO THE COOLING SYSTEM REQUIRING THE COMPLETE REPLACEMENT OF BOTH MAJOR COMPONENTS. TOTAL COST OF THE WORK WAS OVER $5000 AFTER CHECKING WITH NUMEROUS REPAIR FACILITIES. APPARENTLY THIS IS A KNOWN ISSUE AS EVERY REPAIR SHOP I TALKED TO SAID THIS IS AN EXTREMELY COMMON PROBLEM AND THAT EVERY CUSTOMER HAS COMPLAINED ABOUT NISSAN'S RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490834January 2, 2013
POWER TRAIN
MY WIFE WAS DRIVING THE VEHICLE DURING THE AFTERNOON ON A SUNNY DAY. THE INCIDENT OCCURRED WHILE SHE WAS EXITING THE ENTRANCE RAMP ONTO I-75 NORTH FROM BUSINESS I-75. WHILE ACCELERATING TO MERGE (APPROXIMATELY 60MPH) THE TRANSMISSION BEGAN TO FAIL, CAUSING THE VEHICLE TO "JERK AND HESITATE" MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE ENTRANCE RAMP ENTERS THE FREEWAY IN THE LEFT LANE, SHE WAS ABLE TO AVOID THE OTHER CARS AND GET HER VEHICLE OFF TO THE RIGHT SHOULDER BUT THERE WAS A NEAR MISS. UPON CONTACTING NISSAN THEY INFORMED ME THEY ARE AWARE OF THE PROBLEM BUT THEY DIDN'T FEEL THEY NEEDED TO REPORT THE DEFECT TO ME, AND THEREFORE ENDANGERING ME AND MY FAMILY, BECAUSE NHTSA HAD NOT FORCED THEM TO INTO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490307December 28, 2012
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
ENGINE LIGHT CAME ON IN 09. VEHICLE FAILED EMISSIONS DUE TO PROBLEM WITH EVAC SYSTEM. GASKET AT FUEL TANK WAS REPLACED. WITHIN A YEAR, ENGINE LIGHT CAME BACK ON. THERE WAS ANOTHER PROBLEM WITH THE EVAC SYSTEM. AFTER $ 862.00 DOLLARS THAT WERE SPENT ON VEHICLE FOR O RING AND GASKET REPAIRS, VEHICLE PASSED EMISSIONS. WITHIN 8 MONTHS, ENGINE LIGHT WAS BACK ON DUE TO EVAC SYSTEM. MECHANIC STATES THAT THERE IS MAJOR CORROSION OF THE FUEL TANK AND THAT HE HAS SEEN THE SAME THING ON MANY NISSAN VEHICLES OF THIS AGE DUE TO THE MATERIAL USED TO CONSTRUCT THE FUEL TANK AND BELIEVES THAT IT IS A WIDESPREAD PROBLEM THAT SHOULD HAVE BEEN RECALLED AND THAT NISSAN STARTED USING A DIFFERENT MATERIAL ONCE THE PROBLEM WAS KNOWN. THE ENTIRE INTERIOR OF THE VEHICLE SMELLS OF GASOLINE AND MECHANIC STATES THAT ANYONE IN CLOSE PROXIMITY OF VEHICLE COULD CAUSE AN EXPLOSION IF A SPARK WAS CREATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489568December 23, 2012
POWER TRAIN
WHILE DRIVING TRANSMISSION COMES OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489532December 22, 2012
POWER TRAIN, ENGINE
RADIATOR LEAK, HEATER TEMP DROPPING, ROUGH GEAR VIBRATION FROM TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489384December 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 NISSAN XTERRA. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED THAT THE VEHICLE HAD APPROXIMATELY ONE QUARTER TANK AFTER REFUELING THE TANK TO CAPACITY. THE CONTACT ALSO STATED THAT THE CHECK ENGINE AND LOW FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 10V075000 (FUEL SYSTEM, GASOLINE:STORAGE:AUXILIARY TANK). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489208December 18, 2012
POWER TRAIN, ENGINE
LAST MONTH THE CAR SEEMED TO START SLIPPING GEARS WHEN I GOT UP TO AROUND 40 MILES PER HOUR. IT WAS SPORADIC AND ONCE I LET ME FOOT OFF THE GAS FOR A SECOND IT SEEMED TO CLEAR AND BE OK. I STARTED TO SEE A SLOW LEAK OF WHAT I THOUGHT WAS OIL IN THE GARAGE WHERE I PARKED THE YESTERDAY. WHEN I MENTIONED THE LEAK TO A BUDDY AND ALSO TOLD HIM THAT MY HEATER WAS NOT WORKING, HE SAID WE SHOULD CHECK THE COOLANT IN THE RADIATOR. WHEN WE OPENED THE RADIATOR CAP, THERE WAS A SLIMY BROWNISH SLUDGE ALL OVER THE BOTTOM OF THE CAP. THAT AFTERNOON, I BROUGHT THE CAR TO THE MECHANIC ACROSS THE STREET AND HE SAID THAT I HAD A RADIATOR FAILURE OF SOME THAT HAS CAUSED RADIATOR FLUID TO GET INTO THE TRANSMISSION. THIS IS WHERE THE BROWN SLUDGE HAS COME FROM. HE SAID THE CAR NEEDED A NEW RADIATOR AND THE TRANSMISSION HAD TO BE FLUSHED, DROPPED, AND SERVICED AND IT WOULD NOT GUARANTEE THAT THE TRANSMISSION NEEDED TO BE REPLACED SOMETIME SOON AFTER. THE ENTIRE THING HE QUOTED ME AS COSTING $3K. I CALLED MY NISSAN DEALER WHERE I HAD PURCHASED THE CAR FROM NEW IN APRIL 2007 AND THE GENTLEMAN IN THE SERVICE DEPARTMENT SEEMED QUITE AWARE OF THE ISSUE AND INFORMED ME THAT THE RADIATOR REPLACEMENT IS UNDER AND EXTENDED WARRANTY FROM NISSAN, BUT I WOULD STILL BE OUT OF POCKET FOR AT LEAST A $2500 CO-PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488896December 16, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
A CRACK IN RADIATOR ASSEMBLY CAUSES A TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488676December 13, 2012
POWER TRAIN
TRANSMISSION SLIPPED WHILE DRIVING, THEN WOULD NOT SHIFT AT ALL. HAD TO BE TOWED. TRANSMISSION WAS REBUILT, BUT GOES INTO "LIMP MODE" AFTER A FEW MILES OF DRIVING, WITH A STRONG ODOR OF HOT FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488073December 12, 2012
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DISPLAYS THE FUEL LEVEL INCORRECTLY DUE TO THE FUEL GAUGE SENDING UNIT BEING FAULTY. THIS PROBLEM CAUSES THE "CHECK ENGINE" LIGHT TO COME ON. SINCE THE FUEL GAUGE READS INCORRECTLY, IT IS VERY DIFFICULT TO KNOW HOW MUCH FUEL IS IN THE TANK. THIS SHOULD BE A RECALL ISSUE SINCE THIS HAS HAPPENED ON NUMEROUS YEARS OF NISSAN VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487963December 11, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
I RECENTLY HAD TO REPLACE MY RADIATOR AND TRANSMISSION DUE TO THE KNOWN 2005 NISSAN XTERRA RADIATOR PROBLEM. THE PROBLEM STARTED OFF AS HEAVY VIBRATION WHEN GEARS SHIFTED, AND THE HEATER WAS NOTICEABLY NOT AS WARM AS IT HAD BEEN. AFTER A SHORT AMOUNT OF TIME WITH THE VIBRATION ISSUES, THE TRANSMISSION GOT TO A POINT WHERE THE VIBRATIONS WOULD LAST LONGER, MEANING THE VEHICLE WAS NOT SHIFTING GEARS REASONABLY. THIS BECAME A SERIOUS SAFETY ISSUE WHEN I WAS MERGING ONTO THE INTERSTATE ONE DAY AND MY OVERDRIVE COMPLETELY MISSED, LEAVING ME IN BASICALLY NEUTRAL AT APPROX 50MPH WITH NO ABILITY TO ACCELERATE WITH A CAR ALMOST SLAMMING INTO THE REAR OF ME SINCE IT COULD NOT MOVE OUT OF THE LANE TO AVOID ME. FOR THIS NOT TO BE CONSIDERED A SAFETY ISSUE IS VERY RIDICULOUS. A FAILING TRANSMISSION IS MOST CERTAINLY A SAFETY ISSUE WHEN IT FAILS WHILE YOU ARE DRIVING. NISSAN MAY HAVE AGREED TO HAVE THIS REPAIRED FOR FREE FOR VEHICLES UNDER 80000 MILES, BUT THE LIKELIHOOD OF THIS PROBLEM OCCURRING IS PAST 80000 MILES. NISSAN SHOULD NOT ONLY BE RESPONSIBLE FOR THE COST OF THIS REPAIR, BUT NISSAN SHOULD ALSO BE RESPONSIBLE FOR LETTING OWNERS KNOW OF THE SYMPTOMS, PROBLEMS, AND ASSOCIATED SAFETY CONCERNS WITH A FAILING TRANSMISSION. AS FAR AS I AM CONCERNED, NISSAN HAS FAILED IN EVERY ASPECT OF DEALING WITH SUCH A COSTLY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488064December 11, 2012
ENGINE
MY 2007 XTERRA WITH 62K MILES BEGAN MAKING A WHINING NOISE WHEN ACCELERATING . NOT SURE WHAT IT WAS I TOOK IT TO THE NISSAN DEALER WHERE I GET ALL MY MAJOR SERVICES DONE .THE TECHNICIAN TOOK A LOOK AT THE PROBLEM AND WITHIN MIN NOTIFY ME IT IS THE TIMING BELT CHAIN AND GUIDES , KNOWN ISSUE FOR MY NISSAN XTERRA . WHEN I ASK HIM IF HE IS SURE HE CONFIRM HE DOES FEW OF THIS EVERY MONTH AND THAT THE PROBLEM IS SO KNOWN THAT NISSAN HAS A SERVICE BULLETIN, WITH THE TITLE DESCRIBING THE ISSUE AND THE SYMPTOM ! HE HAS CONFIRM THE ISSUE IS WITH THE PLASTIC GUIDE THAT IS PART OF THE DESIGN . LOOKING ONLINE I FIND MANY NISSAN OWNERS ARE EXPERIENCING THE SAME PROBLEM . I AM EXTREMELY DISAPPOINTED WITH THE NISSAN BRAND AND NOT SURE WHAT TO DO , IF I REPLACE THE PART , WILL IT HAPPEN AGAIN AS IT IS A DESIGN ISSUE ? WHEN BUYING THE CAR, ONE OF THE SELLING POINT WAS THAT THE CAR DOES NOT HAVE A TIMING BELT ANYMORE BUT A CHAIN! THAT WILL MOST LIKELY ENGINE ITSELF . CALLING NISSAN CUSTOMER SERVICE DID NOT HELP AND I AM LEFT WITH A $2000 REPAIR DUE TO A KNOWN ISSUE AND BAD DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487796December 9, 2012
POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AT 45 MPH AND ALL OF A SUDDEN MY CAR STARTED SLOWING DOWN. WHEN I PULLED OVER THE CAR WOULD NOT GO INTO GEAR. I HAD TO HAVE THE CAR TOWED TO MY HOUSE AND IT HASN'T STARTED SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487734December 8, 2012
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE CAR LOW FUEL LIGHT WAS ON AND THE GAUGE GOT CLOSE TO EMPTY AS EXPECTED WHILE HEADING TO A GAS STATION. SHORTLY AFTER, THE GAUGE ODDLY CHANGED TO SHOW 1/4 TANK OF GAS INCORRECTLY. ADDED GAS AT THE STATION AND CONFIRMED THE INACCURATE GAUGE READING. STARTED THE CAR AND RECEIVED A CHECK ENGINE LIGHT WITH CODE P0463. FUEL LEVEL SENDING UNIT APPEARS TO HAVE FAILED. I HAD THIS CONFIRMED AT MY LOCAL NISSAN DEALER. THIS FAILURE CAN CAUSE THE CAR TO STALL AND INCREASE THE RISK OF A CRASH SINCE IT CAN CAUSE THE TANK TO GO EMPTY WHILE THE GAUGE SHOWS IT HAS GAS. THE ISSUE IS VERY SIMILAR TO THE NISSAN FUEL SENDING UNIT RECALL (ID # 10V075000) AND MAY INCLUDE THE SAME DEFECTIVE PART BUT ODDLY MY ISSUE IS NOT COVERED IN THE EXISTING RECALL. NISSAN EXTENDED THE WARRANTY ON THIS DEFECTIVE PART AND RELEASED A TECHNICAL SERVICE BULLETIN FOR MY VIN, ACKNOWLEDGING THE PART HAD A HIGH FAILURE RATE, BUT IT HAS NOT BEEN RECALLED. UNFORTUNATELY MY ISSUE IS OUTSIDE OF THE WARRANTY EXTENSION AND I AM HAVING DIFFICULTIES GETTING IT ADDRESSED BY NISSAN. THE NISSAN CUSTOMER SUPPORT SPECIALIST I DEALT WITH ADMITTED THAT IN THEIR OPINION THIS ISSUE SHOULD HAVE BEEN COVERED UNDER A RECALL. IT SEEMS TO ME AND MANY OTHER CUSTOMERS I HAVE SPOKE WITH THAT NISSAN IS EXTENDING WARRANTIES TO REDUCE COMPLAINTS IN HOPES OF AVOIDING A MASS RECALL ON ALL GENERATION 2 XTERRA, PATHFINDERS, AND TITANS. THIS IS A RECURRING SAFETY PROBLEM FOR MANY NISSAN CUSTOMERS THAT IS BEING NEGLECTED BY THE MANUFACTURER. PLEASE EXPAND THE RECALL ON FUEL SENDING UNITS TO INCLUDE ALL AFFECTED YEARS AND MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487701December 7, 2012
SUSPENSION
PASSENGER SIDE REAR LEAF SPRING FOUND TO BE BROKEN AT INSPECTION AND HAD TO BE REPLACED. OFF WARRANTY AT 57,000 MILES AND A WEEK LATER DRIVER SIDE LEAF SPRING COMPLETELY BROKE WHILE DRIVING ON 65MPH ON HIGHWAY NEARLY CAUSING A SERIOUS CRASH,. HAD TO HAVE VEHICLE TOWED. DEALERSHIP- WRIGHT NISSAN IN WEXFORD PA OPENLY ADMITS ITS A DEFECTIVE PART ISSUE AND THERE IS NO WAY I COULD HAVE DONE THIS AS THE VEHICLE HAS NEVER BEEN OFF-ROAD AND ITS THE PRO-4 OFFROAD VERSION OF THE VEHICLE. THEY TOLD ME THIS SHOULD NEVER HAPPEN, YET I WAS OFF 36K WARRANTY AND STILL HAD TO PAY FOR IT. I AM REQUESTING A RECALL ON THOSE PARTS. IT IS A BIG SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486416November 29, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN XTERRA. THE CONTACT STATED THAT A VEHICLE FAILED TO YIELD AT THE RED LIGHT AND PROCEEDED TO CRASH INTO THE CONTACTS DRIVERS DOOR. THE DRIVER FRONTAL AIR BAG FAILED TO DEPLOYED; HOWEVER, THE DRIVERS FRONTAL AIR BAG LIGHT INDICATED THAT THE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULD, ELBOW, BACK AND HIP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Nissan Xterra