Nissan Xterra Complaints

3,099 consumer complaints on file.

#10713147April 27, 2015
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN
TL* THE CONTACT OWNS A 2007 NISSAN XTERRA. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712960April 26, 2015
POWER TRAIN
I HAVE AN AUTOMATIC AND NOTICED THAT MY 07 NISSAN XTERRA WAS STRUGGLING TO CHANGE GEARS. WHEN IT DID NOT GO AWAY AFTER SEVERAL MONTHS, I TOOK IT INTO LOCAL REPAIR SHOP. THEY FOUND THAT THE RADIATOR WAS FULL OF A BROWN MILK SHAKE SUBSTANCE. THEY DETERMINED THAT TRANSMISSION FLUID HAD LEAKED IN THE RADIATOR AND MIXED WITH THE ANTIFREEZE. THE SHOP REPLACED THE RADIATOR. FLUSHED THE ANTIFREEZE SYSTEM AND THE TRANSMISSION FLUID. 6 MONTHS LATER, THE TRANSMISSION STARTED STUTTERING WHEN IT WAS CHANGING GEARS AT 45 - 50 AND 65-70. I TOOK THE CAR INTO A LOCAL AAMCO. ONCE I ADVISED THE SERVICE REP WHAT TYPE OF CAR I HAD, HE LAUGHED AND SAID THEY THAT HAD ALREADY REBUILT OVER 30 XTERRA TRANSMISSION. THEY CHECKED THE TRANSMISSION AND ADVISED THAT IT NEEDED TO BE REBUILT AND PROVIDED ME WITH AN REPAIR ESTIMATE OF $ 4200. THEY ADVISED TO CALL NISSAN CONSUMER AFFAIRS TO SEE WHAT THEY WOULD OFFER TO DO. THEY ALSO ADVISED OF A CLASS ACTION LAWSUIT AGAINST NISSAN FOR THIS KNOWN DEFECT. I HAVE BEEN UNABLE TO FIND ANY INFORMATION ON THIS LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712546April 23, 2015
ENGINE
THE CAR SUDDENLY STALLED WITHOUT ANY WARNING. TOTAL LOSS OF ABILITY REGARDING STEERING AND BRAKING WAS ENCOUNTERED. THE IGNITION KEY LOCK SWITCH FUNCTIONS BECOME UNRESPONSIVE FOLLOWING THE STALLING ENGINE. MEANING THAT WHEN THE KEY WAS TURNED THE ENGINE WOULD TURN OVER BUT, THE ENGINE WOULD NOT REMAIN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712403April 23, 2015
POWER TRAIN
VEHICLE ABRUPTLY STALLED WITHOUT WARNING WHEN MAKING A LEFT HAND TURN. ONCOMING TRAFFIC WAS FORCED TO STOP. A SERIOUS, POSSIBLY DEADLY, ACCIDENT COULD HAVE OCCURRED IF THE ONCOMING TRAFFIC HAD NOT STOPPED. THE VEHICLE HAD SHUDDERING DURING ACCELERATION PRIOR TO THIS INCIDENT BUT HAD NEVER GIVEN ANY INDICATION IT WOULD STALL UNEXPECTEDLY. THE VEHICLE HAD BEEN MAINTAINED BY NISSAN AND NO ISSUES WERE BROUGHT TO MY ATTENTION DURING THIS SERVICE. WHEN NISSAN DIAGNOSED THE VEHICLE THEY FOUND THAT THE TRANSMISSION COOLER HAD LEAKED AND ALLOWED TRANSMISSION FLUID AND ENGINE COOLANT TO MIX. THIS LEAD TO TRANSMISSION DAMAGE AND UNSAFE, UNEXPECTED FAILURE OF THE TRANSMISSION. NISSAN ALSO SAID THEY HAD KNOWN ABOUT THIS COMMON FAILURE FOR MANY YEARS. I WAS NEVER INFORMED OF THIS DANGEROUS DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712178April 22, 2015
VEHICLE SPEED CONTROL, ENGINE
I WAS ENTERING A PARKING SPOT AT MY NORMAL SLOW SPEED WHEN SUDDENLY THE ENGINE WENT INTO AN EXTREMELY HIGH REV AND THE XTERRA MADE A SUDDEN LUNGE FORWARD. IN A MATTER OF SECONDS IT SLAMMED INTO A NUMBER OF OTHER PARKED CARS. IT WAS AS IF IT HAD A MIND OF ITS OWN. I CAN ONLY GUESS IT WAS A STUCK GAS PEDAL, STUCK THROTTLE OR STUCK ACCELERATOR. OVER THE YEARS I HAVE HAD NOTHING BUT AMERICAN CARS, THE LAST SEVERAL WERE CARAVANS WITH NO ISSUES OF THIS TYPE. THIS NISSAN IS THE FIRST FOREIGN CAR THAT I HAVE PURCHASED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706383April 17, 2015
ENGINE, POWER TRAIN
I WAS INFORMED BY A FRIEND WHO HAS THE SAME MAKE AND MODEL CAR THAT THERE IS A DEFECT IN THE RADIATOR THAT CAUSES RADIATOR FLUID TO LEAK INTO THE TRANSMISSION, THUS RUINING THE TRANSMISSION. THEREFORE YOU NEED TO THEN REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706130April 16, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
WE JUST DISCOVERED OUR 2007 NISSAN XTERRA (117,000 MILES) IS ONE OF THE MANY NISSANS TO HAVE THE RADIATOR CRACK AND LEAK COOLANT INTO THE TRANSMISSION AND TRANSMISSION FLUID INTO THE COOLING SYSTEM. THE CAR NOW NEEDS AROUND $6,000 IN REPAIRS TO FIX THE TRANSMISSION, RADIATOR, ETC. WE BOUGHT A WARRANTY FROM THE DEALER WHEN WE BOUGHT THE CAR IN 2010. THE WARRANTY COVERS THE TRANSMISSION UP TO 120,000 MILES. WE HAVE TAKEN THE CAR TO THE DEALERSHIP FOR THE LAST FIVE YEARS FOR REGULAR SERVICE AND WAS NEVER INFORMED ABOUT THIS DESIGN DEFECT. THE DEALER WILL NOT FIX THE TRANSMISSION AS COVERED IN THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705108April 11, 2015
ENGINE
THE VEHICLE HAS AN OIL LEAKAGE THAT DESTROY THE ENGINE. THE DEALER DOES NOT FEEL ITS THEIR RESPONSIBILITY. HOWEVER BUYING A NEW CAR I FEEL IT SHOULD LAST MORE THAN 5YRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704575April 8, 2015
UNKNOWN OR OTHER
TRANSMISSION WENT OUT ON VEHICLE AND AFTER RESEARCHING THE PROBLEM I FOUND THAT SEVERAL COMPLAINTS HAD BEEN FILED AGAINST NISSAN FROM OTHERS CUSTOMERS EXPERIENCING THE SAME PROBLEM. THERE HAD ALSO BEEN A CLASS ACTION SUIT FILED BECAUSE SO MANY CUSTOMERS WERE HAVING THE SAME PROBLEM. WHEN I CONTACTED NISSAN ABOUT THE ISSUE, THEY TOLD ME THAT THE CAMPAIGN WAS CLOSED AND THAT THEY WOULD NOT BE ABLE TO ASSIST ME IN GETTING MY VEHICLE REPAIRED. THE COST TO FIX THE VEHICLE IS OVER $4,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704229April 7, 2015
POWER TRAIN
TRANSMISSION COOLER RUPTURED, RUINED THE COOLING SYSTEM. APPEARS TO HAVE DAMAGED THE TRANSMISSION *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704296April 7, 2015
ENGINE, POWER TRAIN
DRIVING ON FREEWAY AT 65MPH CAR STARTED STALLING AND LOOSING SPEED, I STEPPED ON THE GAS BUT CAR WOULD NOT ACCELERATE. I WAS A FEW YARDS FROM EXIT, SO I EXITED AND WHEN I REACHED THE BOTTOM OF THE EXIT, CAR STOPPED AND IT ACCELERATED IN REVERSE. VERY SCARY AND STRANGE. I PULLED THE EMERGENCY BRAKE AND TURNED THE ENGINE OFF EVEN THOUGH IT SEEMED TO NOT BE RUNNING. I TOWED THE CAR TO A MECHANIC AND I FOUND OUT THAT THE PROBLEM WAS A DESIGN FLAW IN THE CAR THAT NISSAN HAS ACKNOWLEDGED BUT DID NOT RECALL THE VEHICLES. I FIND MYSELF WITH A $6,000 REPAIR ESTIMATE. I CALLED THE DEALER AFTER FINDING OUT WHAT CAUSED MY CAR TO DIE AND THEY WERE AWARE OF THE PROBLEM AS WELL AND INFORMED ME THAT NISSAN HAD EXTENDED THE WARRANTY ON THE CAR WITH A $3,000 CO-PAY. THE PROBLEM IS NOT ONLY EXPENSIVE TO REPAIR BUT A REAL DANGER IF THE CAR GOES INTO REVERSE WHILE ON HEAVY, FAST TRAFFIC. I'M COMPLETELY AGHAST THAT NISSAN AND THE DEALERS HAVE KNOWN ABOUT THIS PROBLEM BUT HAVE NOT NOTIFIED CAR OWNERS NOR WILL THEY OWN UP TO THE DESIGN DEFECT AND REPAIR THE VEHICLES WHICH SHOULD NOT BE NEEDING NEW TRANSMISSIONS WITH LESS THAN 100,000 OF DRIVING. I DON'T KNOW WHAT YOU DO WITH THESE COMPLAINTS, BUT NISSAN NEEDS TO DO THE RIGHT THING AND REPAIR THE VEHICLES FREE OF CHARGE. THE CLASS ACTION LAWSUIT THAT THEY SETTLED IS A SHAM. WHEN WE BUY CARS WE EXPECT THEM TO RUN WELL, AND NOT HAVE MAJOR FLAWS THAT WOULD RENDER THE CARS USELESS IF YOU DON'T HAVE THE HUGE AMOUNTS OF MONEY THAT IT TAKES TO REPAIR THEM. WHAT DOES THE LAW ALLOW NISSAN TO DO IN THIS CASE. THEY'VE ALREADY RIPPED US OFF BY SELLING US FAULTY VEHICLES AND NOW THEY WANT TO RIP US OFF BY HAVING US PAY FOR REPAIRS THAT SHOULD NOT HAVE BEEN INCURRED TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704312April 7, 2015
STEERING, FUEL/PROPULSION SYSTEM
THE GAS GAUGE HAS BEEN AN ISSUE NOT READING PROPERLY AND IN FACT THE GAUGE MAY ALSO SHOW THE STEADY AMBER LIGHT INDICATING THERE IS NO GAS IN THE TANK, WHEN IT IS A FULL TANK OF GAS. THE STEERING COLUMN WAS FOUND METAL SHAVINGS FROM THE NISSAN DEALER. I HAD COMPLAINED ABOUT THE SHAFT HAVING TROUBLE. I WAS INFORMED THAT IT WAS A PLASTIC PIN THAT BROKE AND THERE WILL BE NO EFFECT ON THE STEERING. SO I HAD BROUGHT IT BACK AFTER 4 YEARS OF DEALING WITH LOOSE STEERING WHEEL. INVOICE 284857 FROM THE VALLEY HI NISSAN TAG [XXX] WAS REPAIRED 03 APRIL 2015. I FEEL THIS SHOULD HAVE BEEN A RECALL SINCE I FOUND THERE ARE MANY COMPLAINTS FROM MIDAS MECHANIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704095April 6, 2015
ELECTRICAL SYSTEM, ENGINE
WAS DRIVING XTERRA 4X4 ON THE STREET WHEN ALL OF A SUDDEN THE VEHICLE SHUT ITSELF OFF. WAS ABLE TO LUCKILY TURN THE VEHICLE BACK ON BUT WHEN WE ARRIVED HOME THE VEHICLE WOULD NO LONGER START. HAD IT TOWED TO NISSAN WHO DISCOVERED THE CAR HAS A DEFECTIVE ECM UNIT. THIS COULD HAVE BEEN VERY VERY DANGEROUS AND I BELIEVE MANY OTHER NISSAN XTERRA/FRONTIERS/PATHFINDERS HAVE BEEN AFFECTED AS EVIDENT BY SEARCHING GOOGLE REGARDING THIS ISSUE. NISSAN WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE AND WANTED 1400 DOLLARS TO REPLACE ECM. THIS DAY AND AGE AN ECM SHOULD LAST MUCH MUCH LONGER AND SHOULD NOT SHUT DOWN THE VEHICLE NOR, IMPAIR ITS ABILITY TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703695April 4, 2015
POWER TRAIN
ACCORDING TO GARAGE, SAME COMPLAINT WITH OTHER SECOND GENERATION NISSAN XTERRA OWNERS. RADIATOR FLUID MIXED WITH TRANSMISSION FLUID AND CAUSED CATASTROPHIC FAILURE. DRIVING DOWNTOWN IN HEAVY TRAFFIC WITH MY 8 MONTH OLD DAUGHTER AND HER MOTHER IN THE CAR AND LOSING POWER COMPLETELY AT AN INTERSECTION DUE TO A KNOWN PROBLEM WAS UNNERVING TO SAY THE LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703713April 4, 2015
ENGINE, POWER TRAIN
MY CAR BEGAN SHUTTERING BAD ENOUGH THAT I WAS AFRAID THAT IT WAS GOING TO STALL OR THAT I WOULD GET INTO AN ACCIDENT. THANKFULLY, I DIDN'T I FOUND OUT THAT A FAULTY RADIATOR LEAKED INTO THE TRANSMISSION. APPARENTLY, THIS IS A WELL KNOWN PROBLEM. I AM BEING TOLD BY NISSAN THAT IT WILL COST $7,000 TO REPAIR/REPLACE THE RADIATOR, HOSES, TRANSMISSION ETC. MY MILEAGE IS JUST OVER 106,000 MILES SO, LIKE EVERYONE ELSE, I WILL GET NO HELP FROM NISSAN IN MAKING THESE REPAIRS. I CAN'T AFFORD TO FIX IT AT THIS TIME SO IT WILL HAVE TO SIT AND WAIT WHILE I WILL PRAY THAT THERE IS A RECALL SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703262April 2, 2015
FUEL/PROPULSION SYSTEM
WENT TO THE GAS STATION TO FILL UP AND THE GAS HAND STAYED AT THE SAME POSITION. WHEN STARTING THE IGNITION THE FUEL GAUGE DROPPED BELOW E. WHEN RESTARTING THE CAR THE NEXT DAY, THE FUEL GAUGE SAID I HAD 1/4 TANK. THE VEHICLE STAYED AT 1/4 TANK AND CHANGED BACK AND FORTH TO BELOW E. THE CAR THEN RAN OUT OF GAS IN THE MIDDLE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703347April 2, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
ON 3/28/15, PARKING MY 2007 NISSAN XTERRA (126,0000 MILES) IN TAMPA, FL. BEFORE I HAD THE CAR IN "PARK", THERE WAS A LOUD NOISE, THE ENGINE STARTED SMOKING AND A LOT OF PURPLE/GREEN/GRAY FLUID LEAKED OUT FROM THE BOTTOM OF MY CAR. AFRAID TO MOVE THE CAR, AAA TOWED IT TO THE NISSAN DEALERSHIP IN TAMPA. WHEN THE TOW TRUCK DRIVER ARRIVED AND SAW THE COLOR OF THE FLUIDS, HE QUICKLY DETERMINED THAT MY CAR HAD LEAKED BOTH TRANSMISSION AND RADIATOR FLUID. HE SAID HE HEARD THAT THIS WAS A PROBLEM WITH NISSAN XTERRAS. I WAS SHOCKED! SINCE PURCHASING NEW IN DECEMBER 2006, I HAVE ALWAYS TAKEN MY CAR TO NISSAN FOR ALL SERVICE. OTHER THAN A FEW OIL CHANGES, ALL SERVICE HAS BEEN PERFORMED BY NISSAN DEALERSHIPS AND THEIR CERTIFIED TECHNICIANS. JUST PRIOR TO THIS INCIDENT, MY CAR HAD BEEN SHAKING. I HAD BEEN TO NISSAN WITH THIS COMPLAINT IN THE PAST, BUT AFTER REPAIRS WERE MADE IT SEEMED TO GO AWAY. AT NO TIME WAS A TRANSMISSION PROBLEM MENTIONED AS A POSSIBILITY. I HAVE LIVED IN DIFFERENT AREAS IN FLORIDA AND USED ONLY NISSAN DEALERSHIPS FOR SERVICE AND REPAIR, WILLING TO PAY MORE FOR REPAIRS THAN AN INDEPENDENT REPAIR SHOPS, THAT NISSAN DEALERSHIPS AND SERVICE WOULD KNOW MY VEHICLE BEST & BE PROACTIVE, ALERTING TO ANY POTENTIAL FUTURE PROBLEMS, I FELT PROTECTED. THE LAST MAJOR REPAIR WAS IN JULY 2014, AT 113,000 MILES AT AUTONATION NISSAN, DELRAY, FL. COMPLAINT WAS SEVERE SHAKING, AND STUMBLING WHEN ACCELERATING. REPAIRS WERE OVER $1,000; A TRANSMISSION ISSUE WAS NEVER MENTIONED, EVEN AFTER FURTHER REPAIRS WERE NEEDED. I WAS NEVER INFORMED OF TRANSMISSION PROBLEMS WITH XTERRAS UNTIL SATURDAY AT THE DEALER IN TAMPA, WHO SAID HE ALERTS ALL XTERRA OWNERS TO BE PROACTIVE WITH RADIATOR REPLACEMENT. AFTER THE COMMENT I DID RESEARCH ONLINE. I WAS UNAWARE OF THE CLASS ACTION SUIT SETTLED WITH NISSAN; I WAS NEVER NOTIFIED OF A PROBLEM HISTORY WITH NISSAN XTERRA TRANSMISSIONS AND RADIATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702879March 31, 2015
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS DRIVING 15 MPH ON THE LOCAL STREET AND THE SLIP SENSOR LIGHT AND VEHICLE DYNAMIC CONTROL SENSOR LIGHT CAME ON, THEN THE TRANSMISSION STARTED TO MAKE A GRINDING NOISE. THAT'S IT, FINISHED AT 49K MILES DOA. VEHICLE WAS ALWAYS GARAGED. RADIATOR CRACKED LEAKED COOLANT INTO TRANSMISSION NICE TRUCK, SORRY TO HAVE TO LET NISSAN GO. TRUCK WAS LIKE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702487March 30, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2005 NISSAN XTERRA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V690000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702661March 30, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
TRANSMISSION CONTROL UNIT FRIED BY DEFECTED RADIATOR FAILURE. I AM NOW ONE OF THE MANY 2007 XTERRA OWNERS TAKEN BY THE NISSAN MOTOR CORPORATION WHO PUT OUT A DEFECTIVE PRODUCT AND NOW REFUSE TO STAND BEHIND IT. ME AND THE WIFE WERE STOPPING TO GET A BITE TO EAT, ENDED UP BEING A FINAL STOP. AFTER PICKING UP THE FOOD THE TRUCK WOULD NOT CRANK, GAUGES WORKED, HORN AND LIGHTS BUT STILL WOULD NOT CRANK. HAD IT TOWED TO THE HOUSE AND THEN CONTACTED THE DEALERSHIP. THEN IT GETS WORST, THE DEALERSHIP "TECHNICIAN" REPLIED WITH THE EXACT SAME DESCRIPTION OF PROBLEM OVER THE PHONE THAT I GAVE TO HIM WHEN I CALLED TO HAVE IT TOWED TO THE DEALER. THE SYMPTOMS ARE NO CRANK, MILKY LOOKING RADIATOR FLUID AND THE AUTOMATIC TRANSMISSION FUSES KEEPS BLOWING. NOW I CONTACTED THE NISSAN MOTOR CORPORATION AND GOT NO "JOY" WHEN I FOUND OUT THAT THE WERE OFFERING A BIG FAT NOTHING!!!!!! I GUESS THIS IS WHAT YOU GET FOR BUYING A NISSAN :( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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