Nissan Versa Complaints (2011)

269 consumer complaints on file.

#11100415June 7, 2018
AIR BAGS
THE DRIVER SIDE AIR BAG INFLATOR LIGHT FLASHED AND TOOK IT TO THE DEALERSHIP TO GET THAT RECALL FIXED AND WAS TOLD THAT THE CLOCK SPRING WAS THE DEFECT WHICH MADE THE AIR BAG LIGHT COME ON WHICH THE AIR BAG WAS DEFECTED AND THE HORN DID NOT WORK. WHAT STARTED OUT AS A FREE SERVICE TURNED INTO A COST OF $311 WHICH I DID NOT HAVE. IF THE AIR BAG INFLATOR LIGHT COMES ON BECAUSE OF THE DEFECTED CLOCK SPRING THEN WHY ISNT THE CLOCK SPRING THE RECALL ITEM. SEEMS TO ME THAT INORDER FOR IT ALL TO WORK IT IS THE CLOCK SPRING THAT NEEDS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098442May 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V044000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REED NISSAN (3776 W COLONIAL DR., ORLANDO, FL 32808, (407) 278-7316) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098697May 29, 2018
AIR BAGS
NHTSA RECALL 17V-449 MY LOCAL NISSAN DEALER HAS NOT REPLACED MY DRIVERS SIDE AIR BAG. I HAVE BEEN ON A WAITING LIST FOR 6 MONTHS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093317May 11, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT PASSENGER WHEEL AND THEN THE WHEEL EXPLODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED AGAINST THE TIRE. THE CONTACT CALLED CAPITAL CITY NISSAN OF TOPEKA KANSAS AT (785) 267-6700 AND WAS ADVISED TO BRING THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE STRUTS, THE STABILIZER LINKS, AND THE SWAY BAR ON THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION). THE FAILURE MILEAGE WAS 69,078.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092737May 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED AND TAKEN TO A DEALER FOR REPAIR. THE VEHICLE WAS TAKEN TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080, (972) 231-2600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,806.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089905April 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING A FRONT END COLLISION WITH A BARRIER. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN BACK, NOSE, AND KNEE THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, THE DRIVER'S MOTHER, ALSO SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. TWO MONTHS LATER, THE CONTACT'S MOTHER PASSED AWAY DUE TO HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS); HOWEVER, SHE WAS NOT NOTIFIED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. *TT UPDATED 8/15/18*JB *TR CLAIM NUMBER 0390757805 CRASH OCCURRED ON OCTOBER 28,2015. UPDATED 9/19/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11089661April 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. THE DEALER (BAKER NISSAN, 19630 NORTHWEST FWY, HOUSTON, TX 77065) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON A SPECIFIC DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061748April 10, 2018
AIR BAGS
2011 NISSAN VERSA HATCHBACK. CONSUMER WRITES IN REGARDS TO AIR BAG INFLATOR SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078569March 11, 2018
AIR BAGS
TAKATA RECALL- I CALLED MY LOCAL NISSAN DEALERSHIP TO HAVE THIS REPAIRED OVER A WEEK AGO AND THEY SAID THEY WOULD ORDER A NEW PART AND IT WOULD BE IN WITHIN A WEEK. MY SON IS DRIVING THIS CAR AND I'M A NERVOUS WRECK. I WANT THIS REPAIRED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075981March 2, 2018
AIR BAGS, ELECTRICAL SYSTEM:HORN
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME EVER SINCE THE VEHICLE WAS PURCHASED. ALSO, THE HORN WAS SERVICED MORE THAN TWICE AND FAILED TO FUNCTION PROPERLY. THE DEALER (KELLY NISSAN, INC., 4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) WAS NOTIFIED AND STATED THAT THE FAILURE WAS NOT RELATED TO AN AIR BAG RECALL REPAIR. THEREFORE, THE VEHICLE WOULD NEED TO BE FURTHER TESTED AND DIAGNOSED TO PROVIDE A REPAIR SOLUTION. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT REPAIR FACILITY TO REPAIR THE HORN, BUT THE INDEPENDENT MECHANIC STATED THAT THE AIR BAG FAILURE NEEDED TO BE DIAGNOSED AND REPAIRED FIRST. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER ISSUED THREE AIR BAG RECALLS, TWO TSBS FOR THE AIR BAGS, AND ONE TSB FOR THE ELECTRICAL SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074965February 26, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TISCHER NISSAN (3510 FORT MEADE RD, LAUREL, MD 20724, (301) 689-4070) TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,413. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073117February 15, 2018
AIR BAGS
TAKATA RECALL I WENT TO GREY DANIELS NISSAN IN BRANDON, MISSISSIPPI LAST YEAR (I WANT TO SAY AUGUST) AFTER READING AN ARTICLE ON A FINANCIAL COLUMN I FOLLOW IN REGARDS TO THE TAKATA AIR BAGS. I WAS NOT NOTIFIED IN ANYWAY PRIOR TO THAT. I BOUGHT MY VEHICLE USED FROM SOMEONE WHICH IS WHAT I BLAMED FOR NOT BEING NOTIFIED. (HOWEVER I KNOW THAT IS QUITE POSSIBLE THAT A LARGE COMPANY SUCH AS NISSAN KEEPS RECORDS OF VINS AND COULD TRACK THEIR VEHICLE'S OWNERSHIP THROUGH THAT) THEY REPLACED THE PASSENGER SIDE AIR BAG AND BROKE PART OF MY DASH IN THE PROCESS. I WAS NOTIFIED THAT THE DRIVER'S SIDE AIR BAG WAS UNAVAILABLE FOR REPLACEMENT AND WOULD NOT BE UNTIL THE BEGINNING OF THIS YEAR. EVEN THOUGH I KNOW THAT THEY MAKE REPLACEMENT AIR BAGS FOR VEHICLES, I MADE AN EXCUSE AND TOLD MYSELF, "MAYBE IT'S A CERTAIN COMPANY THEY'RE GOING WITH." I HAVE BEEN TRYING TO GET THE DRIVER'S SIDE REPLACED SINCE THE BEGINNING OF THIS YEAR. THEIR WEBSITE WOULD NOT ALLOW ME TO SCHEDULE ANYTHING MORE THAN TWO DAYS IN ADVANCE UNTIL LAST WEEK, WHEN IT ALLOWED FOUR DAYS IN ADVANCE. I MADE MY APPOINTMENT AND CLEARLY STATED WHY I WAS COMING IN. I WAS INFORMED THAT IT WOULD WAS NOT AVAILABLE AT THAT TIME AND THEY WOULD HAVE TO ORDER IT. I KNOW PEOPLE WHO HAVE OTHER MANUFACTURERS WHO HAVE GOTTEN A RENTAL CAR WHILE THEY WERE FIXING THE AIR BAG. I WAS TOLD TO CONTACT MY INSURANCE COMPANY SO THE INSURANCE COMPANY WOULD PAY FOR THE RENTAL, NOT NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072926February 14, 2018
ELECTRICAL SYSTEM
THE MATERIAL WHERE MY ARM REST THAT HAS THE CONTROLS FOR MY WINDOWS AND DOOR LOCKS, ON DRIVER SIDE, FRONT PASSENGER SIDE, AND BACK PASSENGER SIDE IS COMING APART. MY SLEEVES GET CAUGHT SOMETIMES WHILE DRIVING BECAUSE IT HAS GOTTEN SO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071626February 7, 2018
SUSPENSION
VEHICLE WAS FREQUENTLY MAKING AN ODD NOISE - LIKE TENSION BEING RELEASED WHEN TURNING AT SLOW SPEEDS - TOOK IT TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRONT COIL SPRINGS WERE CORRODED. NISSAN HAS RECALLED THIS PART FOR OTHER VERSAS FROM OTHER STATES "DUE TO SALTING OF THE ROADS" OUR STATE DOES NOT SALT SO WE WERE NOT INCLUDED. IT ALSO ONLY APPLIED TO THE VERSA SEDAN - NOT HATCHBACK. CLEARLY THIS IS A BIGGER PROBLEM THEN NISSAN WANTS TO EXPLORE OR ADMIT TO. UPON CALLING THEM THEY WILL OFFER NO REMEDY AS WE DID NOT TAKE IT TO THE DEALER FIRST. BUT A COMPLIANT HAS BEEN FILED WITH NISSAN. THIS IS A CLEAR SAFETY CONCERN AS THE SPRING CAN SNAP AND PUNCTURE THE TIRE - IT IS A PROBLEM WITH CARS THAT AREN'T ON SALTED ROADS! NISSAN NEEDS TO EXPAND THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066996February 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE DEALER FAILED TO PROVIDE THE PART FOR AN AIR BAG RECALL FOR OVER TWO MONTHS. THE REMEDY FAILED TO PROVIDE A SOLUTION AND THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE AIR BAG RECALL REPAIR. THE DEALER (KINGSTON NISSAN, 140 NY-28, KINGSTON, NY 12401, (845) 338-3100) PROVIDED A LOANER VEHICLE FOR TWO MONTHS. AFTER RETRIEVING THE VEHICLE, THE DEALER HAD NOT YET PROVIDED A SOLUTION AFTER THE CONTACT INFORMED THE DEALER THAT THE RECALL REPAIR FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065648January 29, 2018
AIR BAGS
TAKATA INFLATORS: I VERIFIED WITH NISSAN CONSUMER AFFAIRS THAT THE PASSENGER SIDE AIRBAG INFLATOR WAS ALSO UNDER RECALL AS OF JANUARY 2018 AND I WAS TOLD TO ADVISE THE DEALER. I WENT JAN 26 TO GET THE DRIVERS SIDE INFLATOR FIXED AND ADVISED THE SERVICE GUY THAT THE PASSENGER SIDE HAD ALSO BEEN RECALLED, SO I WOULD LIKE THEM BOTH FIXED. WHEN I PICKED UP MY CAR HE HAD ONLY REQUESTED THE DRIVER SIDE TO BE REPAIRED. I WAS LATE TO WORK SO I LEFT BUT I WAS VERY UPSET BECAUSE I HAVE TO TAKE MY MOTHER TO HER APPOINTMENTS AND DO NOT HAVE TIME TO KEEP GOING BACK AND FORTH TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058118January 2, 2018
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE STEERING COLUMN AND STEERING COLUMN ADJUSTMENT LEVER WERE LOOSE. THE STEERING COLUMN OPERATED AS INTENDED UNTIL THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE REMEDY WAS PERFORMED AT TROPHY NISSAN (5031 N GALLOWAY AVE, MESQUITE, TX). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057354December 29, 2017
AIR BAGS
NOTIFICATION OF RECALL 11/2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057014December 28, 2017
AIR BAGS
THIS IS IN REGARD TO THE TAKADA RECALL. (FAULTY AIR BAGS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056867December 27, 2017
AIR BAGS
RECALL OPT IN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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