Nissan Versa Complaints (2009)

504 consumer complaints on file.

#10723972June 8, 2015
SUSPENSION, STEERING, SERVICE BRAKES
DRIVING ALONG, HEARD A LOUD POP AS I TURNED ONTO A MAJOR ROADWAY. THE CAR WAS PULLING VERY BADLY TO THE LEFT SIDE AND COULD BARELY STOP THE VEHICLE. HAD TO HAVE THE CAR TOWED HOME AND THE STRUTS REPLACED ON THE CAR. AFTER DOING SOME RESEARCH THIS SEEMS TO BE A COMMON AND VERY COSTLY ISSUE. I WAS QUOTED $930 TO HAVE THIS ISSUE RESOLVED. NOT A HAPPY NISSAN OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723973June 8, 2015
SUSPENSION
WHILE TRAVELLING AT SPEEDS OF 35-45 MPH NOTICED SMOKE COMING FROM VEHICLE (DISTANCE TRAVELLED 2.2 MILES FROM ORIGIN). AFTER NOTICING SMOKE, IMMEDIATELY PROCEEDED TO SLOW DOWN IN ORDER TO PULLOVER TO SIDE OF ROAD. AS SOON AS BEGAN TO DECELERATE, HEARD A LOUD NOISE AND THE FRONT OF THE CAR DROPPED - THIS WAS DUE TO THE TIRE FAILING. ONCE PULLED OVER, WAS ABLE TO INSPECT AND DETERMINE THE FRONT PASSENGER SIDE COIL SPRING HAD FAILED AND WAS CONTACTING THE TIRE. FAILURE POINT WAS APPROXIMATELY 9.25" (ALONG OUTSIDE EDGE) OF THE COIL SPRING MEASURED FROM THE BOTTOM OF THE COIL. VEHICLE WAS TOWED TO LOCAL DEALER WHERE ALL REPAIRS WERE COMPLETED THE SAME DAY OF THE EVENT. DEALER REFERRED TO AN ONGOING NHTSA INVESTIGATION RELATED TO THIS FAILURE. EVEN THOUGH THE VEHICLE IS OUT OF WARRANTY THE REPAIRS WERE COVERED UNDER WARRANTY (GOODWILL) DUE TO A LIKELY UPCOMING RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723873June 7, 2015
SUSPENSION
FIRST 3/4 OF PASSENGER SIDE COIL JUST SNAPPED OFF AND THE REST SHOT PAST THE SPRING SEAT ON THE WAY DOWN JUST BENDING THE BRAKE LINE NOT KINKING IT AND MISSED THE ANTI LOCK BRAKE SENSOR WIRE. AFTER FURTHER INSPECTION DRIVER SIDE COIL WAS SNAPPED IN AROUND THE SAME SPOT, JUST DIDN'T END UP OFF THE SPRING SEAT. 250 DOLLARS WORTH OF PARTS PLUS MECHANIC LABOR. LUCKILY IT BROKE IN THE DRIVEWAY. MECHANIC SAID I DEFINATELY WOULD HAVE GOTTEN IN AN ACCIDENT IF I WAS MOVING MORE THAN 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723708June 5, 2015
SUSPENSION
DRIVING OUT OF PARKING LOT AROUND 10MPH, HEARD LOUD METALLIC CLANG FROM UNDER CAR. PULLED FORWARD, GOT OUT, NOTICED THAT FRONT OF CAR WAS RIDING 6" LOWER THAN NORMAL. TOOK TO MECHANIC, TOLD ME THAT COIL SPRING ON SUSPENSION SNAPPED. INFORMED THAT MANY 2009 VERSAS HAVE HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723364June 4, 2015
AIR BAGS
ON TV (ABC 7 CHICAGO) THERE WAS A REPORT THAT STATED THAT THERE WAS A PROBLEM WITH THE AIR BAG ON VEHICLES THAT WERE MADE BEFORE 2010. THE AIR BAGS SUDDENLY EXPLODE WITHOUT ANY WARNING. I JUST WANT TO MAKE SURE THAT MY CAR IS SAFE WHEN I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722113May 29, 2015
WHEELS, ENGINE, POWER TRAIN
I WAS TURNING ONTO A SIDE STREET AND HEARD A THUMP UNDER MY HOOD ON THE RIGHT SIDE OF THE CAR. THERE WAS NO DIFFICULTY DRIVING ALTHOUGH I KEPT HEARING THUMPS FOR DAYS AFTER. I WENT IN TO A GARAGE TO GET MY SNOW TIRES PUT ON AND THE GARAGE SAW THAT THE SPRING ABOVE MY RIGHT FRONT TIRE WAS SHEERED IN HALF AND HAD DAMAGED MY TIRE. I HAD IT TOWED TO THE NEAREST NISSAN AND THEY FIXED IT WHILE I WENT AND BOUGHT NEW TIRES. ABOUT 3 MONTHS LATER, IT HAPPENED ON THE LEFT SIDE. THEN ABOUT A YEAR AFTER THAT, THE SPRING ABOVE THE RIGHT FRONT TIRE BROKE AGAIN, SO I REPLACED IT A THIRD TIME TO A COST OF $1200 PER SPRING. I CONTACTED NISSAN AND WAS TOLD NO RECALL WAS IN PLACE FOR THIS. THE MECHANIC AT THE GARAGE TOLD ME THIS WAS A COMMON PROBLEM FOR THIS CAR. IN ADDITION, AT THE SAME TIME, I NOTICED THE ENGINE LOSING POWER AT DIFFERENT TIMES, ESPECIALLY WHEN STOPPED AT A LIGHT OR UPON ACCELERATION FROM A LOW SPEED TO A HIGH SPEED. NO CHECK ENGINE LIGHT, NO ENGINE TROUBLE NOTED, JUST LOSS OF POWER. SHUTTING THE CAR OFF AND TURNING IT BACK ON SEEMS TO RESET IT BUT IT'S AN ONGOING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721596May 27, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
CHECK ENGINE LIGHT CAME ON, CODE WAS FOR A SMALL EVAP LEAK, NOTICED SMELL OF GAS FUMES INSIDE THE PASSENGER CABIN. INDEPENDENT MECHANIC FOUND AND SHOWED ME A CRACKED FUEL PUMP HOUSING, ADDITIONALLY THE ELECTRICAL CONNECTION WAS BLACK ON THE LEFTMOST PIN, EVIDENCE OF ARCING (SPARKING) FROM A SHORT/POOR CONNECTION BETWEEN CONTACTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721438May 26, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM, VISIBILITY, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE TIRE DEFLATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER COIL SPRING FRACTURED AND PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THREE OTHER OCCASIONS ON BOTH FRONT COIL SPRINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 7/21/15*CN THE MUFFLER, TIRE PRESSURE SENSOR, BLOWER MOTOR AND BATTERY WERE REPLACED. THE COIL SPRINGS AND TIRE PRESSURE SENSORS WERE REPLACED MORE THAN ONCE. UPDATED 07/30/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721536May 26, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PASSENGER SIDE COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721262May 24, 2015
SUSPENSION
I WAS IN A PARKING LOT, STOPPED. THE CAR WAS IN DRIVE AND MY FOOT WAS ON THE BRAKE. SUDDENLY THERE WAS A LOUD METAL CRASH SOUND. THE CAR JOLTED SLIGHTLY, LIKE SOMETHING HIT THE CAR. I GOT OUT OF THE CAR AND SAW A PIECE OF THE FRONT LEFT SUSPENSION COIL SPRING BEHIND MY FRONT LEFT TIRE. THE SPRING HAD BROKEN AT THE END, ABOUT HALF WAY AROUND THE FIRST COIL ON THE BOTTOM. I FEEL THAT IF I HAD BEEN TRAVELLING AT SPEED, THIS DEFECT COULD HAVE CAUSED THE TIRE TO FAIL, AND I COULD HAVE POTENTIALLY LOST CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717796May 21, 2015
STEERING
MY NISSAN VERSA HAS HAD AN ONGOING PROBLEM WITH THE STEERING COLUMN. IN 2011, WHILE THE VEHICLE WAS STILL UNDER WARRANTY, I COMPLAINED ABOUT A POPPING SOUND IN THE FRONT SUSPENSION OF THE CAR ACCOMPANIED BY A SHIFTING SENSATION FELT IN THE STEERING WHEEL. AFTER CHECKING THE CAR OVER SEVERAL TIMES, THE DEALER DISCOVERED A PROBLEM WITH THE STEERING SHAFT AND REPLACED IT. TWO YEARS LATER, THE PROBLEM RESURFACED AND HAS GOTTEN MUCH WORSE OVER TIME. NOW, MY DEALER IS TELLING ME I NEED TO REPLACE THE STEERING SHAFT AGAIN - BUT I HAVE TO PAY THIS TIME. I'VE NOT YET HIT 70,000 MILES AND NEED A THIRD STEERING SHAFT? SOUNDS LIKE A PARTS OR DESIGN PROBLEM TO ME! NISSAN SHOULD REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717257May 19, 2015
SUSPENSION
I BACKED MY CAR OUT OF MY DRIVEWAY YESTERDAY MORNING ON MAY WAY TO WORK AND HEARD A LOUD THUMPING AND MOANING THAT WAS NOT PRESENT THE DAY BEFORE. AFTER I DROVE AROUND THE BLOCK, THE NOISE CONTINUED SO I TOOK ANOTHER CAR TO WORK AND TOOK THE NISSAN TO MY MECHANIC WHEN I GOT HOME FROM WORK. THE RIGHT FRONT COIL SPRING HAD BROKEN AND COLLAPSED ONTO MY TIRE. THE RIGHT FRONT STRUT WAS ALSO LEAKING. MY MECHANIC CHECKED THE LEFT SIDE AND THE COIL SPRING WAS FRACTURED BUT HAD NOT COLLAPSED YET. THE STRUT ON THAT SIDE OF THE CAR IS ALSO LEAKING. I CALLED MY NISSAN GARAGE (KENNY ROSS NISSAN IN ZELIENOPLE, PA) AND THEY SAID THEY WERE UNAWARE OF ANY ISSUES SO I AM HAVING MY MECHANIC REPLACE THE STRUTS AND COIL SPRINGS ON BOTH SIDES, FOR SAFETY PURPOSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717320May 19, 2015
SUSPENSION
I WAS RETURNING TO KENTUCKY FROM VIRGINIA. AT GRAYSON KY I HEARD A THUMP, THINKING I HAD HIT SOMETHING ON THE INTERSTATE. I ARRIVED AT HOME (175 MILES FROM GRAYSON KY) WHEN I STARTED UP MY ROAD THE CAR FELT LIKE I WAS GETTING A FLAT. I STOPPED IN MY DRIVEWAY AND THE LEFT FRONT TIRE WAS COMPLETELY FLAT. THE NEXT MORNING I REMOVED THE FLAT TIRE AND TOOK IT TO A REPAIR SHOP. AT THE REPAIR SHOP THE TIRE HAD A GROVE CUT INTO THE INSIDE OF THE TIRE, THE MECHANIC SAID I HAD BETTER CHECK THE CAR TO SEE WHAT CUT THE TIRE. ON MY RETURN HOME I INSPECTED THE LEFT FRONT SUSPENSION. THE COIL SPRING ON THE LEFT FRONT STRUT HAD BROKEN AND SLIPPED OUT OF ITS MOUNT AND CUT THE INSIDE OF THE TIRE. IT WAS JUST BY THE GRACE OF GOD THAT THE TIRE DID NOT FAIL DUE TO THE CUTTING CAUSED BY THE BROKEN COIL SPRING UNTIL I CAME UP MY DRIVEWAY. I HAVE THE TIRE AND COIL SPRING IF ANYONE WOULD LIKE TO EXAMINE IT. IF IT HAD FAILED AT INTERSTATE SPEED I MIGHT HAVE BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716577May 14, 2015
SUSPENSION
MY CAR WAS PARKED IN MY DRIVEWAY OVERNIGHT. I GOT IN MY CAR THE NEXT MORNING TO GO TO WORK AND AS I PUT THE CAR INTO REVERSE AND LET OFF THE BRAKES, I HEARD A REALLY LOUD NOISE THAT SOUNDED LIKE METAL SNAPPING. I GOT OUT AND LOOKED TO SEE WHAT THE NOISE CAME FROM. I COULDN'T NOTICE ANYTHING IMMEDIATELY SO I STARTED TO DRIVE AND I COULD FEEL EVERY LITTLE IMPERFECTION IN THE ROAD JOLTING THE CAR. I IMMEDIATELY BROUGHT MY CAR TO THE SHOP AND SURE ENOUGH MY SHOCKS/STRUTS/STRUT MOUNTS WERE GONE ON THE LEFT DRIVER'S SIDE. THE COIL JUST BROKE IN TWO AND WAS SO CLOSE TO CAUSING MAJOR DAMAGE TO MY WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716105May 13, 2015
SUSPENSION
LEFT FRONT COIL SPRING SNAPPED. CAR WAS UNDRIVEABLE AND WAS TOWED TO NISSAN DEALER. (THEN APRIL 28, 2015 RIGHT FRONT COIL SPRING SNAPPED AND BURST THE TIRE, HAD TO BE TOWED AGAIN TO NISSAN DEALER AND REPAIRED.) WILL MAKE ANOTHER CLAIM ON THAT SPRING AS WELL.) THIS IS GOING TO CATCH UP TO NISSAN EVENTUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716106May 13, 2015
SUSPENSION, WHEELS
RIGHT FRONT COIL SPRING SNAPPED. BURST THE TIRE. HAD TO BE TOWED TO NISSAN DEALER. BOTH FRONT COIL SPRINGS WITHIN 1000 MILES, VEHICLE ONLY HAS 31000 MILES ON IT. FAULTY PART. COULD CAUSE AN ACCIDENT. (HAVE MADE A COMPLAINT FOR EACH SPRING ON THIS SITE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715656May 11, 2015
SUSPENSION
NAVIGATING SLOW, 90' LEFT TURN, HEARD METALLIC OBJECT SLIDING ACROSS ROADWAY BEHIND US. UPON INVESTIGATION FOUND THE BOTTOM 3/4 RING OF THE FRONT DRIVERS SPRING SNAPPED OFF. VERY SMALL RUSTED PIT VISIBLE, THE REST OF THE TEAR APPEARS TO HAVE OCCURRED ALL AT ONCE - NO AGING EVIDENT ON THE EXPOSED METAL. ESTIMATE TO REPLACE BOTH FRONT STRUTS AND SPRINGS IS $982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715547May 10, 2015
SUSPENSION
WHILE PULLING OUT OF MY GARAGE AND HAVING GONE NO MORE THAN 3 FEET I HEARD A VERY LOUD SNAP AND A GRINDING SOUND COMING FROM THE RIGHT FRONT WHEEL. HAVING READ ABOUT THE SPRING ISSUE I KNEW WHAT IT WAS AND IMMEDIATELY BACKED UP INTO THE GARAGE. HAD THIS HAPPENED 15 MINUTES LATER I WOULD HAVE BEEN ON THE HIGHWAY GOING 55 MPH AND PROBABLY ROLLED THE CAR. THERE IS NO EXCUSE FOR NISSAN NOT ADDRESSING THIS ISSUE. THEY KNOW OF THE PROBLEM AND I SEE THAT THE 2010 VERSAS ALSO HAVE THE PROBLEM. MY DEALER IS WELL AWARE OF THE ISSUE AND STOCKS THE SPRINGS. I REPLACED BOTH SPRINGS AT THE SAME TIME TO SAVE FURTHER GRIEF. THERE IS ALSO NO EXCUSE FOR THE NHTSA AND DOT FOR NOT FORCING A RECALL ON THE SPRINGS. I GUESS THEY WISH TO KILL A FEW PEOPLE FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715175May 7, 2015
SUSPENSION
I WAS BACKING MY CAR OUT OF MY DRIVEWAY WHEN I HEARD A LOUD SOUND. NOTHING EXTERNAL CAUSED THIS - I DID NOT HIT ANYTHING, RUN OVER ANYTHING, ETC. AFTER THE INCIDENT THE FRONT END OF THE CAR WAS MUCH LOWER THAN IT WAS PREVIOUSLY. I ALSO ACTUALLY FOUND A PIECE OF THE STRUT SPRING ON MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715041May 6, 2015
SUSPENSION
CAR WAS BOUNCING AND MAKING LOUD CLUNK NOISES. FRONT SPRINGS WERE FOUND TO HAVE BEEN BROKEN . BOTH LEFT AND RIGHT FRONT SUSPENSION SPRINGS WERE BROKEN IN TWO PIECES. MECHANIC STATED THAT THE BROKEN SPRINGS HAD POTENTIAL TO PUNCTURE THE TIRES. THE SPRINGS SEEM TO HAVE BROKEN ON RUSTY PART OF THE SPRINGS. ONCE THEY ARE BROKEN THEY CAN TWIST ON THE STRUT AND GET IN THE WAY OF TIRE AND OTHER PARTS NEAR THE WHEELS. THE SPRING AT THE BROKEN SECTION WAS SEVERED TO MAKE A VERY SHARP EDGE.BOTH SPRINGS WERE REPLACED AT THE COST OF $702.22. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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