Nissan Versa Complaints (2012)

486 consumer complaints on file.

#11040939October 29, 2017
AIR BAGS
TAKATA RECALL - NISSAN DEALER IN GLENDALE HEIGHTS REPEATEDLY STATES THAT THEY WILL CALL ME "WHEN THE PART IS IN" IT HAS BEEN OVER SIX MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040933October 29, 2017
SUSPENSION
2012 NISSA VERSA HATCHBACK. FRONT DRIVER'S SIDE SUSPENSION SPRING BROKE SUNDAY, APRIL 16TH, 2017. VEHICLE'S ODOMETER WAS JUST OVER 56,000 MILES AT THE TIME. TRAVELLING FOR THE WEEKEND, PUT ON ABOUT 70 MILES BEFORE IT BROKE. THE SPRING BROKE WHILE IN PARK. UNBEKNOWNST TO ME AT THE TIME, THIS SPRING WAS PART OF RECALL 15V573000. I HAD NEVER RECEIVED ANY NOTIFICATION REGARDING THIS RECALL, SO I HAD THE VEHICLE SERVICED AT A LOCAL SHOP. THEN, AFTER LATER LEARNING OF THE RECALL, I CONTACTED NISSAN MULTIPLE TIMES REQUESTING ANY FORM OF REIMBURSEMENT, EVEN PARTIAL REIMBURSEMENT. I WAS DENIED BECAUSE THE REPAIR WORK HAD NOT BEEN DONE BY THEM. THEY CLAIMED THEY WERE "NOT IN A POSITION" TO OFFER ANY TYPE OF REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040679October 28, 2017
AIR BAGS
TAKATA RECALL: MY DRIVER'S SIDE AIRBAG IS UNDER RECALL AND PARTS WILL NOT BE AVAILABLE UNTIL SPRING 2018. I CALLED MY DEALERSHIP FOR INFORMATION ABOUT A LOANER VEHICLE UNTIL THE REPAIR CAN TAKE PLACE. AFTER FINALLY BEING REDIRECTED TO THE SERVICE MANAGER FROM TALKING TO SEVERAL INDIVIDUALS, I LEFT A MESSAGE WHICH WAS NEVER RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039894October 26, 2017
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039922October 26, 2017
AIR BAGS
TAKATA RECALL I CAME IN TO MY DEALERSHIP TODAY FOR AN OIL CHANGE. I WAS THEN TOLD ABOUT THE AIRBAG INFLATOR RECALL. I WAS NOT NOTIFIED BY MAIL IN THE 60 DAY TIME FRAME OUTLINES ON THE NHTSA RECALL PAGE(60 DAYS FROM JULY 17). IT'S BEEN 41 DAYS PAST THIS MARK. WHEN TOLD ABOUT IT, I WAS TOLD THAT THE PART WOULDN'T BE AVAILABLE UNTIL MID-FALL. THE DELAY IN NOTIFICATION AND LACK OF AVAILABLE PART LEAVES MY WIFE DRIVING AN AIRBAG THAT WOULD OPERATE LIKE A SHOTGUN BLAST TO HER FACE. THIS SITUATION IS UNACCEPTABLE, AND NISSAN HAS NOT RESPONDED APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035651October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035704October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/12/17/*BF UPDATED 8/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035848October 23, 2017
AIR BAGS
TAKATA RECALL, WE HAVEN'T RECEIVED ANY OFFICIAL MAIL FROM NISSAN ABOUT THIS RECALL. IT WAS SUPPOSED TO BE SENT IN SEPTEMBER, IT IS NOW 10/23/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035891October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH ROCKLAND NISSAN (608 NY-303, BLAUVELT, NY 10913) WHO STATED THAT THE REPAIR PARTS COULD POSSIBLY ARRIVE IN EARLY FALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOT PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035525October 22, 2017
STRUCTURE:BODY
CEILING (INTERIOR ROOF) IS LEAKING WHEN IT RAINS IN THE AREA WHERE THE DRIVER SIDE WINDOW MEETS THE WINDSHIELD, NEAR THE TOP OF THE PILLAR? I THINK IT IS CALLED. DONT KNOW WHY. BUT IM AFRAID IT MAY DO DAMAGE TO ANY PARTS INSIDE THERE. I DO NOT HAVE A SUNROOF. I NOTICE IT WHEN THE CAR IS PARKED OUTSIDE OR WHEN IT IS RAINING AND IM DRIVING. IN THE ENCLOSED PHOTO YOU CAN SEE WHERE THE WATER HAS LEFT A STAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035123October 20, 2017
AIR BAGS
TAKATA RECALL I HAVE RECEIVED A NOTICE OF RECALL FOR DRIVERS' SIDE AIRBAG, BUT NISSAN HAS TOLD ME THEY WILL BE UNABLE TO SUPPLY THE REPLACEMENT FOR AT LEAST A YEAR. THERE IS A WAITING LIST. THIS IS MY MAIN CONCERN. ALSO, I HAVE RECEIVED A NOTICE OF CHAPTER 11 BEING FILED BY TAKATA, AND THIS CONCERNS ME AS WELL, IN CASE THE PARTS AND REPLACEMENT WILL NOT BE PROVIDED. I HAVE NO CHOICE, FINANCIALLY, BUT TO KEEP DRIVING THIS CAR IN SPITE OF THE SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034687October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER NISSAN OF STEVENS CREEK (4855 STEVENS CREEK BLVD, SANTA CLARA, CA 95051 (408) 983-5900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT PARTS WERE TO BECOME AVAILABLE IN 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033266October 13, 2017
AIR BAGS
THE PARTS WON'T BE MADE AVAILABLE FOR MONTHS. THE NISSAN NORTH AMERICA NOTICE STATES THAT A COMPLIMENTARY LOANER VEHICLE WILL BE PROVIDED UPON REQUEST. SOME DEALERSHIPS HONOR THIS, OTHER DEALERSHIPS ARE NOT. GETTING A LOANER VEHICLE FOR 6 MONTHS IS VERY DIFFICULT! NISSAN NORTH AMERICA NEEDS TO BE MORE PROACTIVE IN ORDER TO ENSURE SAFETY BY INFORMING THEIR SITES TO OFFER LOANERS AND MAKING LOANERS AVAILABLE. I WAS TOLD TO KEEP DRIVING MY CAR AS THERE IS NOTHING THEY CAN DO FOR ME AT NISSAN OF ST. CHARLES, IN ST. CHARLES, IL WHILE MCGRATH NISSAN IN ELGIN IL SAID THAT THEY ARE TAKING A LIST OF PEOPLE THAT WANT LOANER VEHICLES WHILE THEY AWAIT THE AVAILABILITY OF LOANERS. THAT THERE IS NO DANGER OF RANDOM DEPLOYMENT OF THE AIRBAG AND IT IS ONLY IF YOU GET IN A FRONT END ACCIDENT. THEY SAID NISSAN HAS OFFERED AN ADDED SAFETY IN THAT THEY PROVIDE A LOANER, BUT THIS INFORMATION WAS ONLY GIVEN AFTER I PUSHED THE ISSUE. IN KENOSHA WI, THEY ARE STATING THAT THE AIRBAG CAN RANDOMLY DEPLOY AND IS EXTREMELY DANGEROUS AND SHOULD NOT BE DRIVEN AT ALL. KENOSHA WI SAID THAT SOME VEHICLES WENT DOWN A PRODUCTION LINE THAT HAD THE DEFECTIVE AIRBAGS WHILE OTHER VEHICLES GOT A DIFFERENT AIRBAG. MY MOTHER ALSO DRIVES A VERSA AND WAS TOLD THAT HER'S DID NOT HAVE THE DEFECTIVE AIRBAG EVEN THOUGH SHE RECEIVED THE RECALL NOTICE. NISSAN ST. CHARLES SAID THAT IF YOU RECEIVED THE NOTICE, YOU HAVE THE DEFECTIVE PART. WHY IS THERE SO MUCH CONFLICTING INFORMATION????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032109October 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN NISSAN AT (336) 790-9853 (3900 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031817October 4, 2017
POWER TRAIN
STARTED TO DRIVE IN STOP AND GO TRAFFIC AND THE CAR BUCKED AND THEN HAD NO POWER AND THEN HAD POWER. STOPPED AGAIN IN TRAFFIC AND IT HAPPENED AGAIN. SEEMED TO FIX ITSELF. HASN'T HAPPENED SINCE. ALSO SOMETIMES THE POWERTRAIN SHUDDERS WHEN FIRST STARTING OFF. DOESN'T HAPPEN ALL THE TIME, JUST SOMETIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030650September 30, 2017
AIR BAGS
I JUST GOT A RECALL ON MY AIRBAGS STATING THAT THE PARTS WONT BE IN UNTIL SPRING 2018!! LOANER CARS ARE SUPPOSED TO BE AVAILABLE BUT THE DEALER SAYS THEY ARE WAITING TO GET THEM!! THIS IS DANGEROUS DRIVING!! PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030463September 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOMERSWORTH NISSAN (85 NH-108, SOMERSWORTH, NH 03878; 1-603-692-5200) AND WAS INFORMED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL THE SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030565September 29, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROSEN NISSAN IN MILWAUKEE, WISCONSIN STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030329September 28, 2017
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE THE VEHICLE WAS IN DRIVE, THE POWER DOOR LOCKS UNLOCKED. ALSO, THE GEARS INDEPENDENTLY SHIFTED OUT OF DRIVE, REVERSE, AND NEUTRAL WITHOUT WARNING. THE CONTACT STATED THAT THERE WERE THREE MANUFACTURER RECALLS THAT NEEDED TO BE PERFORMED, BUT THE DEALER INDICATED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL MID SPRING OF 2018. THE DEALER (MCGAVOCK NISSAN WICHITA, 10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WAS NOTIFIED SEVERAL TIMES AND HAD NOT DIAGNOSED THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE RECALL DETAILS AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 12/13/2017 *LN THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED, THE RADIO WOULD CHANGE ON IT'S OWN, AND THE NAVIGATION SYSTEM OPERATES ON IT'S OWN AS WELL AS GIVES INCORRECT DIRECTIONS. THE VEHICLE LUNGED INTO ANOTHER VEHICLE AFTER INADVERTENTLY JUMPING INTO DRIVE. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11029945September 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BAMMARTO NISSAN IN MANCHESTER, MISSOURI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT THE PARTS WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Versa