Nissan Versa Complaints (2010)

269 consumer complaints on file.

#10788381November 4, 2015
SUSPENSION
I SUBMITTED A COMPLAINT IN OCTOBER OF 2014 REGARDING MY FAILED FRONT END SUSPENSION. SUCH ISSUE HAS SINCE GENERATED A RECALL. THE MANUFACTURER RECEIVED THE SAME REPAIR DOCUMENTATION PROVIDED TO YOUR INVESTIGATOR. THEY WILL NOT CONSIDER MY REIMBURSEMENT REQUEST UNLESS I ALLOW A NISSAN SERVICE TECH TAKE MY FRONT END SUSPENSION APART AND RE-PERFORM THE REPAIR WORK COMPLETED BY A NON-NISSAN TECH IN OCTOBER. I AM ONLY REQUESTING REIMBURSEMENT OF PART COSTS AND NOT LABOR. I HAVE OFFERED TO ALLOW A NISSAN TECH TO INSPECT THE WORK, BUT THIS RESOLUTION HAS BEEN DEEM UNACCEPTABLE BY NISSAN. ESSENTIALLY, THEY PROTECT THEMSELVES AGAINST BEING RESPONSIBLE FOR REIMBURSEMENT DONE PRIOR TO RECALL UNLESS PERFORMED BY THEIR TECHNICIANS. IS THIS ENFORCEABLE? MORE IMPORTANTLY, THE COIL WAS THE ONLY PIECE OF THE SUSPENSION RECALLED DESPITE THE FACT THAT GASKETS WERE MISSING FROM THE ASSEMBLY WHICH LED TO METAL ON METAL CONTACT AND THEREFORE WEAKENED THE STRUT ASSEMBLY NOT THE ROAD SALT AS THEY INDICATE IN THEIR RECALL. DO I HAVE ANY RECOURSE? I WOULDN'T AUTHORIZE SUCH NONSENSE FOR A $ 139 REFUND BECAUSE IT JUST MAKES NO SENSE IN TERMS OF LOST TIME. STRUT 1 IMAGE IS THE FAILED STRUT ASSEMBLY. STRUT 2 IS THE FACTORY STRUT ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787245October 30, 2015
STEERING
THE POWER STEERING LIGHTS COMES ON AND THE STEERING WHEEL IS HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786015October 26, 2015
SUSPENSION
RIGHT REAR TOE IS OUT OF SPEC. CURRENT READING IS .56 DEGREES AND SHOULD BE .32 TO -.05 DEGREES. ALIGNMENT SERVICE (PEPBOYS) SAYS TOE CAN NOT BE ADJUSTED ON THIS VEHICLE PER MANUFACTURE CONFIGURATION OF REAR SUSPENSION. THIS SEEMS TO ME LIKE A SAFETY ISSUE AS TIRE WILL WEAR DOWN AND ALSO NOT GRIP ROAD SURFACE CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786028October 26, 2015
SUSPENSION
I FILED CASE 10786015 AND THE FILE UPLOAD DID NOT WORK. THIS IS A RETRY TO INCLUDE THE WHEEL ALIGNMENT REPORT (SEE ATTACHED). THE REAR TOE ALIGNMENT IS NOT ADJUSTABLE PER MANUFACTURER DESIGN. I BELIEVE THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782505October 15, 2015
SUSPENSION
LEFT FRONT SPRING BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781493October 12, 2015
AIR BAGS
I MOVED MY PASSENGER SEAT BACK AS FAR AS IT WOULD GO AND MY AIRBAG LIGHT CAME ON AND HAS BEEN ON FOR MONTHS. I HAVE MOVED THE SEAT BACK AND FORTH AND IT IS STILL ON. NOT SURE WHY MOVING MY SEAT TO THE FAR BACK POSITION WOULD CAUSE MY AIRBAG LIGHT TO COME ON. IT REALLY CONCERNS ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781246October 10, 2015
UNKNOWN OR OTHER
CARS EXHAUST IS MADE OF VERY POOR METAL. JUST AFTER 4 YEARS MUFFLER RUSTED OFF FROM CONNECTION. REPLACED MUFFLER ON 03/25/14 WITH AFTERMARKET ONE. SPRING OF 2015 I NOTICED EXHAUST NOISE BECAME LOUDER AGAIN. AFTER INSPECTION FOUND THAT MID PIPE RUSTED OFF AT CONNECTION TO MUFFLER, AND ANOTHER LEAK IN CAT CONVERTER SECTION OF EXHAUST. MY VERSA HAS 71K MILES AND NEEDS WHOLE NEW EXHAUST. MY MOM HAS SAME VERSA AND SAME PROBLEMS. I DO NOT THINK THAT THIS IS COINCIDENCE IN MANY FORUMS VERSA OWNERS COMPLAIN ABOUT SAME PROBLEMS. LOOKS LIKE NISSAN WENT VERY CHEAP ON MATERIALS FOR THIS MODEL CARS. I HAD MANY OTHER MANUFACTURERS VEHICLES AND NONE HAD SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763455September 14, 2015
SUSPENSION
WHEN DRIVING DOWN THE EXPRESSWAY I WENT OVER A BUMP IN THE ROAD AND THE DRIVER'S SIDE REAR COIL SPRING BROKE. APPROXIMATELY THE FIRST 1/2 TO 3/4 OF A ROTATION OF THE BOTTOM PART OF THE COIL SPRING BROKE OFF AND WAS SITTING LOOSE IN THE COIL SPRING POCKET ON THE REAR AXLE. THIS FAILURE APPEARS TO BE THE EXACT SAME AS THE PASSENGERS FRONT COIL SPRING WHEN IT FAILED BACK IN APPROX. JUNE 2015 WHICH I ALREADY REPORT (REFERENCE # 10726251). I HAVE SAVED ALL OF THE OLD SPRINGS (BROKEN AND NON BROKEN) WHEN I MADE THE REPAIRS WITH NEW PART SETS THAT I PURCHASED FROM NISSAN DEALER IN GRAND BLANC, MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761982September 7, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STRUCTURE:BODY
I OPENED MY DRIVERS DOOR, THE HANDLE CAME COMPLETELY OFF. THE DRIVERS DOOR WILL NOT OPEN FROM INSIDE EITHER. IT SOUNDS LIKE IT STILL WORKS BUT NOTHING HAPPENS WHEN YOU TRY TO OPEN IT FROM THE INSIDE. THE KEY WILL NOT OPEN IT, NO OUTSIDE DOOR HANDLE, POSSIBLE INTERIOR PLASTIC\ELECTRICAL COMPONENTS BROKEN. VEHICLE STILL RUNS AND DRIVES FINE. POWERTRAIN IS INTACT. INTERIOR IS FALLING APART DUE TO CHEAP CONSTRUCTION. LOOKED ONLINE TO THE NISSAN FORUM BOARD AND SAW MANY OTHER PEOPLE WITH SAME PROBLEM WITH DOOR HANDLES BREAKING FOR NO APPARENT REASON. CAR IS ONLY EQUIPPED WITH ONE KEY ENTRY ON DRIVERS SIDE ONLY. KEYFOB AND SECURITY SYSTEM STARTING TO BREAK DOWN. WENT TO NISSAN DEALERSHIP IN STEVEN POINT WI AND THEY WILL ONLY FIX IF I HAVE MONEY TO REPAIR. FORD DEALERSHIP IN WISCONSIN RAPIDS WHERE I BOUGHT THE CAR SAID THAT THE WARRANTY DOES NOT COVER THIS. REPAIR COULD COST ME OVER $700+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748021August 12, 2015
SUSPENSION
AFTER ROUTINE OIL CHANGE AT LOUGHEAD NISSAN WE WERE INFORMED THAT BOTH FRONT SUSPENSION SPRINGS WERE BROKEN. THE SERVICE MANAGER CALLED IT "NORMAL WEAR AND TEAR". THE REPLACEMENT PRICE FOR A "KIT" OF STRUTS AND SPRINGS FOR BOTH FRONT SIDES IS ESTIMATED AT $1030. DIAGNOSIS WAS CONFIRMED BY PEP BOYS MECHANIC WHO SAID IT WAS AN OBVIOUS DEFECT. FOR SAFETY REASONS WORK IS BEING COMPLETED AT DEALER TODAY. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND WE HAVE NEVER HIT A BUMP OR ANYTHING ELSE THAT WOULD CAUSE THIS SUSPENSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747983August 11, 2015
SUSPENSION
THE LEFT FRONT COIL SPRING BROKE 7/23/2015 AS I WAS DRIVING HOME AT APPROX. 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745646August 2, 2015
SUSPENSION
I WAS READING A WEB SITE ABOUT VEHICLE COMPLAINTS AND THERE WAS 93 COMPLAINTS ABOUT THE FRONT COIL SPRINGS ON NISSAN VERSUS SNAPPING AND BLOWING OUT TIRES.I WENT OUT TO LOOK AT OUR 2010 NISSAN VERSA AND OUR FRONT PASSENGER SIDE COIL SPRING IS BROKEN.WITH THIS MANY COMPLAINTS THERE SHOULD BE A RECALL BEFORE SOMEONE IS KILLED.THIS IS DEFINITELY A MANUFACTURERS DEFECT WITH THAT MANY INCIDENTS.PLEASE LOOK INTO THIS AND GET BACK TO ME. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745661August 2, 2015
SUSPENSION
DRIVING OVER AN ORDINARY BUMP BROKE SPRING ON PASSENGER FRONT STRUT AT BOTTOM SIDE. CLANGING/RATTLING SOUND IS HEARD OVER BUMPS NOW. I CAN MOVE THE BROKEN PIECE WITH MY HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745574August 1, 2015
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
FUEL PUMP SHUT OFF THE CAR WHILE DRIVING AND LEFT STRANDED AT 18,000 MI., ENGINE BLOWN AT 25,000 MI., NOW FORT WAYNE NISSAN WANTS TO JERK ME AROUND ON A FRONT SUSPENSION PROBLEM. THE CAR MAKES A WOBBLE SOUND WHEN TAKING OFF AFTER STARTUP THAT THEY SAY IS A ABS SAFETY TEST. PROBLEM IS IT NEVER MADE THAT SOUND BEFORE, AND ONLY AFTER ENGINE REPLACEMENT. NOT ONLY DO THEY SAY THE SOUND IS NOTHING THEY SAY THE CAR DOESN'T WOBBLE AND REFUSE TO REPLACE THE DEFECTIVE PARTS WHILE IT WAS UNDER WARRANTY. ITS ALMOST LIKE THE BRAKES ARE NOT WORKING TOO. I PAID THEM 500$ FOR FRONT BRAKES AND THE CAR STILL STRUGGLES TO STOP AND I ASSUME THAT IS BECAUSE OF THE FRONT SUSPENSION PROBLEMS. I AM SO AFRAID THAT THE SPRINGS ARE BAD JUST LIKE I SEE IN THE FORUMS. MY DAD OWNED THIS CAR FIRST PUT THE FIRST 6K MILES ON IT. THIS HAS BEEN A LEMON SINCE THE DAY I GOT IT WITH 6K MILES ON IT. SOMETHING HAS TO BE DONE. I HAVE 7 KIDS AND AM TERRIFIED THAT THIS IS BEING ALLOWED TO HAPPEN. PLEASE HELP, THIS WHOLE COIL SPRING STRUT ASSEMBLY PROBLEM IS OUT OF CONTROL, PEOPLE ARE GETTING HURT ! I HAVE ALREADY HAD 4 OPEN BACK SURGERIES AND CANNOT GO THROUGH ANOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736199July 24, 2015
SUSPENSION, STEERING, UNKNOWN OR OTHER
SPRING BROKE UNEXPECTEDLY, WHILE DRIVING AT A LOW VELOCITY. IT'S HARD TO BELIEVE THAT A SPRING CAN BREAK AS IT DID. THE VEHICLE HAS LOW MILES, AND THE MECHANIC COULDN'T BEKIEVE IT HIMSELF. MECHANIC INFORMED ME THAT HE HAS REPAIRED TWO OTHER VEHICLES, SAME MAKE AND YEAR WITH THE SAME EXACT ISSUE, AND THE SAME EXACT SIDE. MY ESTIMATE FOR THE REPAIRS IS $1,500. IF NISSAN IS AWARE OF THE ISSUE, AND HAS DONE NOTHING ABOUT IT, THEY SHOULD BE ASHAMED OF THEIRSELVES. THIS IS A SAFETY HAZARD THAT CAN LEAD TO INJURY OR EVEN FATALITIES. I HAVE BEEN BUYING NISSAN VEHICLES FOR ALMOST TWENTY YEARS, BUT THIS HAS MADE ME LOSE CONFIDENCE IN THE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735353July 20, 2015
SUSPENSION
FRONT DRIVER SIDE SUSPENSION COIL SPRING BROKE RUBBING 2 INCH GOUGE INTO TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734598July 16, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE DEALER DIAGNOSED THAT THE CVT TRANSMISSION FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733624July 13, 2015
WHEELS, UNKNOWN OR OTHER
I WAS MAKING A RIGHT TURN WHEN I HEAR A SNAP AND THEN PASSENGER TIRE GETS POPPED AND DEFLATES. AT AN INTERSECTION GOING 10 TO 15 MPH. IT TURNS OUT MY FRONT SPRING ON THE PASSENGER SIDE COLLAPSED AND HAS SNAPPED A PEICE OF SPRING INTO MY TIRES BLOWING IT. I HAVEN'T DRIVEN THIS CAR FOR LONG, AND DRIVE QUITE SAFELY. I SINCE HAD TO PURCHASE NEW FIRES AND NOW STUCK WITH MY SPRINGS STILL COLLAPSED. SHOULD THIS INCIDENT HAVE HAPPENED WHILE DRIVING HIGHWAY, THERE WOULD MOST LIKELY BE A CASE OF AN ACCIDENT AND RISK OF INJURY AS THE INCIDENT HAPPENED QUITE SUDDENLY, LUCKILY I WASN'T AT HIGH SPEEDS. ALSO, MY FRONT BUMPER HAS SUFFERED DAMAGE AS A RESULT OF THE EXTREME HEIGHT DECLINE FROM TIRE AND SPRING INCIDENT. FIRST IMPRESSIONS TELLS ME THE SPRINGS (AND MUFFLER) USE AN ALLOY THAT SUFFERS FROM EXTREME ACCELERATED CORROSION/RUST AFTER SEEING THE MUFFLER AND SPRINGS. BUT I'D NEED TO INVESTIGATE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733781July 13, 2015
SUSPENSION
MY WIFE WAS DRIVING THE 2010 NISSAN VERSA HATCHBACK ON A SECONDARY ROAD DOING LESS THEN 30 MPH WHEN SHE SUDDENLY HEARD A 'BANG' SOUND. SHE THEN CLAIMED SHE HEARD A SIMILAR SOUND WHEN MAKING LEFT HAND TURNS. WHEN SHE ASKED ME TO INSPECT THE VEHICLE I WAS SHOCKED TO SEE THAT THE DRIVER'S SIDE FRONT COIL SPRING HAD BROKEN IN TWO. THAT WAS THE LAST THING I EXPECTED TO SEE. THE 'SIMILAR' SOUND SHE HEARD WAS THE SOUND OF BROKEN SECTION OF COIL SPRING RATTLING AROUND THE REMAINING SPRING/STRUT ASSEMBLY. FORTUNATELY BECAUSE OF THE NATURE OF THE BREAK IT WAS CAPTIVE AND THERE WAS NO WAY FOR IT TO BECOME SUDDENLY SEPARATED FROM THE VEHICLE WHILE DRIVING. THIS COMPONENT ON A CAR SHOULD NEVER FAIL. HAD SHE BEEN DRIVING AT HIGHWAY SPEED SHE COULD HAVE BEEN KILLED. WE PAID $350 TO HAVE ONE SPRING REPLACED!!! I STILL HAVE THE BROKEN SPRING. THE MECHANIC SAVED IT FOR ME. I ALSO HAVE CLOSE UP PHOTOGRAPHS OF THE BROKEN SPRING THAT I AM MORE THEN WILLING TO PROVIDE TO ANY AGENCY INVESTIGATING THIS MATTER. NISSAN SHOULD OWN UP AND REPLACE THESE DEFECTIVE SPRINGS BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733309July 10, 2015
SUSPENSION
PART OF METAL COIL SPRING FELL OFF AND CAR VEERED TO LEFT WHILE DRIVING. BROUGHT TO THE SHOP. THEY HAD TO REPLACE FRONT SHOCKS. STRUTS. COILS SPRINGS AND SWAY BAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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