Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11740397May 27, 2026
ELECTRICAL SYSTEM, ENGINE
I purchased a 2023 Nissan Rogue from Bella Nissan in Union City in September 2025. The dealership failed to disclose to me that there was an open recall on my vehicle. Several weeks later, the car shut down on me while I was driving back to work from lunch, which was extremely dangerous as well as frightening. I missed half a day’s pay because I could not return to work. I had to return the car to the dealership where they blew off my concerns and initially did not want to give me a loaner car but I was adamant that they assess my car, fix it and give me a loaner car in the process. A pattern would emerge where they would tell me the engine damage had been fixed, and I would return the loaner only to have to bring the car right back the same day or several days later due to the car engine shutting down, every time while I was driving the car. The last time I had to return the car, I was able to look at the paperwork that was written regarding my car and it said the reason for me bringing back the car was a check engine check light that was on. When I spoke to my service technician to tell him that the writeup was inaccurate, he ignored me. I spoke with the general manager, Muhammad, and requested the dealership put me in another car and he told me he was unable to do that.He promised me that the dealership would fix the engine open recall and then I would not have any more issues. That was not the case because I have returned to the dealership multiple times to get the engine recall fixed; today 5-27-26 being the most recent time. Today my car was making loud noises and there was smoke – none of this has ever happened before and I don’t want the car to catch fire. I was not able to upload my videos of the car shutting down. I shouldn’t have had so many issues with a newly purchased car. I have video but was unable to upload it. I simply ask that Bella Nissan take back this damaged vehicle and put me in another comparable vehicle, which was my initial request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740015May 26, 2026
AIR BAGS
The contact owns a 2023 Nissan Rogue. The contact stated that while driving into an intersection the vehicle crashed into a second vehicle traveling at a high rate of speed. During the crash the frontend of the vehicle was severely damage but no air bags deployed. The contact sustained a sore neck and head ace and was treated at the hospital the following day. No injuries were reported in the second vehicle. A police report was taken at the scene and the vehicle was towed to the local collision center. The cause of the failure was not determine. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 37,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11739940May 25, 2026
ENGINE, ELECTRICAL SYSTEM
P0101 code p0507 code and it has left me almost in an accident on the highway and now has left me stranded!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739824May 24, 2026
VISIBILITY:GLASS, SIDE/REAR
While driving on a parkway, the back rear window just suddenly exploded. I had a minor child sitting in the back seat and wife in the front passenger seat. When the sound of the explosion happen we thought we got hit with a rock or someone shot at the vehicle. I had to take the next exit to get off the road since it is raining and it was too dangerous to pull over on the side. I called to make a police report was told no report can be made. No warnings or signs just a sudden explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739554May 22, 2026
SUSPENSION
2023 Nissan Rogue. The contact stated that while driving the vehicle fishtailed. The vehicle was taken to two dealers where one, the issue could not be duplicated and the other the vehicle was diagnosed with knocking noise, bolt that was loose inside of the cradle at the bottom of the suspension that holds everything up. a common concern and characteristic of the vehicle one dealer diagnose as The vehicle was not repaired. The manufacturer was notified of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739272May 21, 2026
ENGINE
Engine MalFunction while drive and car went into a limp
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739153May 20, 2026
ENGINE
Rattling noise while driving in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739151May 20, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, FUEL SYSTEM, GASOLINE
The Contact owns a 2023 NISSAN Rogue. The contact stated while driving the vehicle at an undisclosed speed he stated he lost a motive of power, causing the vehicle to be towed due to not having power. The vehicle was towed to a dealer where it was diagnosed to have an issue with the fuel system. The contact stated the vehicle had been to a dealer on multiple occasions. The contact referenced that the vehicle had a turbo failure that could've been covered under a warranty, but the dealer refused to acknowledge the failure until the last trip to the dealer where they stated that it was a turbo failure, and now the warranty has expired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 107,806.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738947May 20, 2026
ENGINE
I had a coolant leek that I could smell from the exhaust. I constantly had to refill the coolant. At 59k miles the engine was replace and not at 61k the car is stalling at idle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738324May 16, 2026
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
World car Nissan states the issues with the vehicle are not recall related. They blame the defects on a faulty oil temp sensor and engine mount. When the incident occurred signaling for us to take it into the shop, the vehicle slowed down very suddenly and the engine force was limited by the system. Even waiting for the car to cool down, it did not start and work properly. Even a day after the incident, the accelerator was not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737630May 13, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed and also while the vehicle was parked, the vehicle would unexpectedly shift out of gear with no warning lights illuminated. The contact stated that while driving, the vehicle would unexpectedly shift into neutral. The contact also stated that while the vehicle was parked on multiple occasions, the vehicle shifted out of park unexpectedly. Additionally, the contact stated that the cruise control function would unexpectedly disengage after being activated. The contact also stated that the sensor warning lights would illuminate unexpectedly despite no ongoing traffic being present, and the vehicle would unexpectedly stop. The vehicle was taken to the dealer multiple times. The vehicle was not diagnosed or repaired. The dealer advised the contact to not engage the vehicle’s on/off function. The manufacturer was made aware of the failure and advised the contact not to place heavy items in the vehicle’s cup holder. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737316May 12, 2026
UNKNOWN OR OTHER
When accelerating, the car fails too move forward. I then place it in neutral while it is still rolling and pump the acceleratior. This then gets the car moving forward again.This has happened about once every 2 to 3 weeks. It is currently at the dealer service department and they have run the diagnostics on it but so far can't find anything wrong. This car is VERY dangerous to drive as is because it will eventually cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737297May 12, 2026
ENGINE
On 5/9/2026 my 2023 Nissan Rogue overheated, lost all power and was inoperable. No alerts from dash or Nissan Connect app received. Had to be towed to the Nissan Lithia Springs Dealership and was told that a new engine is needed. My family was in the car and my children had to get out on the highway and walk until a bystander offered to assist. The dealership and Nissan Consumer Affairs is not answering any questions or providing any solutions. The service manger Carrissa is also avoiding all calls related to my vehicle. I see there is an active recall on this issue via the internet but not tied to my VIN number. Filed a case with Nissan Consumer Affairs no response
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737115May 11, 2026
ENGINE
To Whom It May Concern, I am submitting a formal complaint regarding the handling of an unresolved safety recall involving my vehicle by Nissan, as well as the lack of communication, escalation support, and resolution provided by Nissan Customer Affairs. Despite multiple attempts to resolve an active safety recall, I have not received a follow-up call or any meaningful update regarding the status of the repair. The recall remains unresolved. I was previously informed that the issue may be related to the vehicle being “driven too much,” which I do not find to be an acceptable or relevant explanation in the context of a manufacturer-issued safety recall. Additionally, Nissan Customer Affairs has failed to provide adequate support. I requested escalation to a manager and/or a direct contact number to continue addressing the issue and was refused both. Calls are not returned, and there is no clear or functional escalation path provided. At present, Nissan is still in possession of my vehicle while I am in a loaner vehicle. However, I have not been given a clear timeline, status update, or resolution plan regarding the completion of the recall repair. This ongoing situation leaves me without transparency or assurance regarding the safety or status of my vehicle. Due to the unresolved recall, lack of communication, and inability to obtain proper escalation through internal channels, I am formally escalating this matter and submitting a complaint to the NHTSA for review. I respectfully request: Immediate clarification on the status of the recall repair A confirmed timeline for completion and return of my vehicle Proper escalation to a qualified manager or recall specialist Written documentation outlining next steps and resolution plan This matter involves a potential safety-related defect and requires prompt and appropriate attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736499May 8, 2026
ENGINE
I went into the dealorship for an oil change and was told that I had to replace the whole oil pan because it's plastic and breaks. I should not have to worry about replacing the whole oil pan every time I get an oil change or be stranded (since it leaves me no option but to remain at the location until they replace it). This is horrible nissan design and the manufacturer should replace with a metal pan and do a recall. This is very concerning especially in light of the engine recall due to overheating and other parts getting into and damanging the Nissan Rogue engine. Can Nissan guarentee that these plastic pans do not disintegrate over time causing microplastics to destroy my engine and causing my engine to potentially fail while I am driving on the expressway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736474May 8, 2026
VISIBILITY/WIPER, STRUCTURE:BODY
Rear windshield shattered while driving to work on the highway. There is currently a class-action lawsuit against Nissan for this exact problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736360May 7, 2026
ENGINE
I am the owner of a Nissan Rogue subject to recall campaign R25D1, which addresses a manufacturing defect affecting engine bearings and/or engine components that may progressively fail over time, leading to engine damage and engine failure. I brought my vehicle to Headquarter Nissan in Columbus, GA (the same dealer that issued the recall notice) for diagnosis after experiencing engine problems. The dealer’s diagnostic findings document a complete engine failure consistent with the recall description, including: •EGR valve failure (valve could be opened to 70 degrees with no change in engine performance, when anything over 20 degrees should cause the engine to stall) •Engine overheating •Blown head gasket •Failed EGR cooler •Total coolant loss (vehicle arrived with no coolant; 2 gallons had to be added before fluid registered in the overflow) The dealer’s recommended repair is full replacement of the engine, turbo, catalytic converter, EGR valve, and EGR cooler, along with all gaskets and hardware. The estimate provided is $9,514.72. Despite the failure pattern matching the recall description (progressive component failure leading to engine damage), the dealer is denying recall coverage by attributing the root cause to the EGR cooler rather than the bearings or engine components named in the recall. This causation is also inconsistent with the diagnostic write-up itself, which describes the EGR valve as the initiating failure that led to overheating and subsequent damage to the head gasket and cooler. I am filing this complaint because the dealer’s denial appears to be a reframing of a recall-eligible failure to shift repair costs onto the consumer. I am requesting NHTSA review of how recall R25D1 is being applied at the dealer level and whether failures like mine are being inappropriately excluded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736319May 7, 2026
POWER TRAIN, ENGINE
on 1/26/26 while driving my car started shaking. I felt unsafe driving and had the car towed to the dealership. They inspected the vehicle and could not notice the shaking but did perform recall service NTB25-05 as well as some additional items on the routine maintenance schedule. They said the recall was just an ECM software update and all should be well. 5 1/2 weeks later while driving out of town, the car suddenly felt like it lost the ability to "shift gears" and could barely make it up hills in an area that was all hills often times with no shoulder to pull off. The engine malfuction light reduce power was on. The Nissan dealer inspected and said admission valve readings were out of spec (second throttle body) and replaced. About an hour after this repair was complete and the car was driven out of the dealership, it again felt like was losing power, couldnt climb hills and service cvt power reduced light was on. (We just had cvt fluid flushed and replaced on 1/26.) Dealer removed and replaced cvt control valve assembly. The car is still rough idling and I am concerned that it will lose power with no notice again while driving putting me and others at risk. I am concerned that the throttle body and cvt issues are connected to the original ECM recall especially since other rogues manufactured in a similar time are having throttle body issues and the fact that the codes related to the CVT issue can potentially be caused by metal shavings debris or even the ECM directly affecting the TCM and damage to the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735385May 3, 2026
UNKNOWN OR OTHER
I opened the drivers door, got in, closed the door and the back windshield shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735082May 1, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle made an abnormal clicking sound. The vehicle was taken to a dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling), and the dealer agreed to replace the engine free of charge. After the vehicle was returned to the contact, the engine started shuddering while driving at various speeds. There was no warning light illuminated. The vehicle was taken back to the dealer, and the contact was informed that the engine mount was defective and needed to be repaired. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover the cost of the part needed to repair the vehicle; however, the cost of labor was at the owner's expense. The contact was also informed that the vehicle needed to be serviced by an authorized Nissan dealer. A case number was provided. The vehicle was not repaired. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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