Nissan Rogue Complaints (2019)

341 consumer complaints on file.

#11519246April 27, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My son was driving my wife's 2019 Rogue in dry and clear weather when the brake warning system started beeping and braking at about 20 MPH and about 20 feet from the car in front of him, as soon as the beeping started he pressed on the brake pedal as hard as he could. As he did this the brake pedal went completely to the floor and brake system did not stop or slow down at all, allowing him to hit the vehicle in front of him. I have taken it to State Line Nissan in Rhode Island to have it inspected, they said they could find nothing wrong with it. I also contacted Nissan Consumer complaint department and got a negative response from someone telling me how good they are at their job after I explained to them what happened. They kept telling me I was changing my story. They also told me according to the manual that is normal and told me they we're sending it back to my insurance company with a pompus attitude. I have talked to a Nissan teaching technician that teaches the mechanics and was told that is not supposed to happen and anyone who tells me otherwise does not know what they are talking about. Prior to this, about a week before, State Line Nissan had done a brake system flush while changing the oil. I feel that I am not the only one who has had this problem. Does the NHTSA ID# 22V549000 issued July7, 2022 affect this vehicle? I would like to get to the bottom of this, the vehicle is drivable but might not pass inspection next month as I have not had it repaired yet.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519007April 26, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Rogue. The contact stated that while driving approximately 25 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. During the failure, the "Maintenance Malfunction" message was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518761April 24, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518505April 23, 2023
SERVICE BRAKES
I have an intermittent grinding noise coming from the rear brakes. I've had the vehicle to the Nissan dealership (Sid Dillon Nissan, Lincoln, NE) on three different occasions to address the problem. To date, they have been unable to find a problem. On one such visit, the mechanic heard the grinding noise but was unable to find its source.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517614April 18, 2023
SEAT BELTS
The contact owns a 2019 Nissan Rogue. The contact stated that the seat belt alarm for the front driver’s and front passenger’s side seat belts failed to notify the driver whenever the seats were occupied but the seat belts were not buckled. The symbol showing that the seat belts needed to be buckled was displayed; however, the warning chime failed to sound as designed. The vehicle was taken to the dealer and the contact was informed that it was normal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and suggested that the vehicle be taken to another dealer to be diagnosed. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516501April 11, 2023
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
•When Starting vehicle makes a loud noise. •Dashboard where the GPS/Radio is turned off. •Speaker static •While driving the vehicle you hear how loud the engine is •Vehicle jerks •Steering wheel does not get hot. •Seat warmer either does not get hot or when it does, the temperature does not stay consistent and turns off. •Going in reverse or turning the steering wheel to go in a certain direction made a squeaking sound. •CarPlay function not working consistently. •GPS loses signal The lights are turned on rear automatic braking indicator, power steering malfunction warning light, brake support warning light, check engine light. Informed dealership about the lights in January 2023. Mechanic did not take a look at it. This month April 2023, my vehicle stopped suddenly without me pressing my brakes. Nothing was around the vehicle for it make it want to stop suddenly. Dealership for all other issues have been informed about each issues starting approximately 2 weeks after I purchased the vehicle, June 2022. Dealership states they cannot reproduce the issue and only changed the speaker and radio. Speaker and radio still giving issues. *The date listed below for incident date, is the first service appointment that the vehicle was taken in for the issues. No accident at this time to report an incident date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516269April 10, 2023
STRUCTURE
The contact owns a 2019 Nissan Rogue. The contact stated that upon his wife entering the vehicle, she noticed that water had flooded the front driver’s and passenger’s side floor. The contact stated that upon inspecting the vehicle, he could not determine how the water had entered the vehicle. The vehicle was not diagnosed or repaired. The contact then stated that upon research, he found TSB: BT14-023A. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512079March 15, 2023
ELECTRICAL SYSTEM
Engine cut off and never came on again only ligth came in but won't came on have oly click
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511233March 10, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Jackknife key folds down while driving this is dangerous and could cause an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510781March 8, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This issue has occurred at least twice. The two major incidents were about a year apart and happened pretty much on the same stretch of interstate. The first time, I was traveling at around 70 mph on the interstate on a bright sunny day in late winter. I feel like the roads may have been fairly white and bright from salt, which could possibly have affected how well sensors were working. Without any warning that I observed, the car braked suddenly. Had I not been wearing a seat belt, it's possible that I could have lost control of the vehicle. Or if someone had been following me closely, I could have been hit from behind. I believe this happened right before I was about to go under and overpass. The second incident was just last night, probably within five miles of the previous incident. It seems like it's usually just before I go under an underpass, which makes me wonder if that triggered it somehow. This time when it happened, I looked at the dash and saw some kind of message flash and disappear before I could read it. It seems like it was white in a yellow bar or yellow on a white bar. Again, it happened really quickly. Now that I'm typing this I feel like it might have happened once before prior to the other two events. I think it was at night and may have been raining. It wasn't quite as noticeable. I feel like I had the cruise on and the cruise suddenly stopped working because the sensors couldn't do their thing. I feel like it was more of a sudden deceleration more than a hard brake, but I am not certain of that. I know I had the intelligent cruising and lane assist on last night. I think I probably did both of the other times as well. I remember thinking during the rain incident that that was a very poor design for the system to brake/decelerate when the sensors stopped working. The additional details following are from the newest incident since it's fresh on my mind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510508March 6, 2023
ELECTRICAL SYSTEM
My Daughter called and said her Nissan Rogue just shut off as she was driving on Ft Morgan Road. Which is a very dangerous two lane road. Please advise as to why her car is not recalled?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509662March 1, 2023
ENGINE
The contact owns a 2019 Nissan Rogue. The contact stated that while stopped at a traffic light, the vehicle lost motive power and restarted independently. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509753March 1, 2023
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Rogue. The contact stated while driving 10-15 MPH and approaching a stop sign, the vehicle inadvertently shut off. Additionally, the steering wheel and the brake pedal seized. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the VIN was not included. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507811February 17, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Emergency Braking System, Yes it is available upon request. The vehicle applied the braking system in the middle of the street, While I was driving. I have had this vehicle in the service center before for the same issue, And it was “Repaired”. The lights on the dash started flashing yellow, And it made a beeping sound before the system applied the brakes. There was nobody near me when this happened, It just applied the emergency brake by itself. The collision light on the dash blinks all the time at random, I’ve told service about it but they can’t reproduce the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507251February 14, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Last month, January 2023, a light came on indicating there was a malfunction of the brakes. We thought maybe the brakes needed to be replaced. The problem is, we replaced the brakes and rotors in 2021 after an oil change and Nissan stated they were both going bad. This was odd because, when we purchased the car, in June 2019, the car had 34 miles. But at the time we took the car to Nissan, it was due for a State inspection. All NC cars have to be inspected on a yearly basis and that could've failed the inspection. In October 2022, we were hearing a loud squeaking noise and took the car to Nissan. They said we needed new breaks. We waited as the car was going to be sitting for a while. At an oil change in January 2023, the service guy said the brakes needed to be changed. Crazy because the car had 30,000 miles. After changing the brakes the squeaking noise stopped but a "malfunction of the brakes" light came on. Today, February 14, we took it to Nissan who informed us that the Computer Control Unit failure has happened and needed to be replaced. The Nissan Dealership wants $1380.87 AND the part is on backorder. He also stated that we need a new battery because when they ran the test, the battery went dead and had to be recharged. We hadn't been experiencing any issues with the battery, so not sure why that came up. Maybe the computer is reading the battery issue wrong too? We asked if this was a common issue and the service manager stated he had never heard of that happening. I checked for recalls and there are none, but there are many complaints about the brakes with the same issues as ours. Why hasn't there been a recall issued? If this is an issue and this car stops in the middle of the highway, we could be hurt or worse killed. I have a teenager driving this car as it was a graduation gift and now it is a death trap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503581January 25, 2023
SEATS
The Driver Seat moves back and forth when stopping or starting from a stopped position, turning a corner etc..this is a hazzard. This is a safety issue that Nissan should fix - They have indicated that the car is just out of warranty, so i will have to pay 1730.00 to have the seat track replaced. This should not be something the consumer should have to fix- it is a SAFETY HAZZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503374January 24, 2023
UNKNOWN OR OTHER
Master Air Sensor: I purchased a 2017 Nissan Rogue: I had the issue, Nissan deemed it a lemon and switched the car to a 2019 Nissan Rogue. I am still paying on it the 2019 car now. Well, the 2019 has the same issue. The car completely stopped on me January 23, 2023 on a hill and was rolling back. It would not start. I had the car towed to the Nissan dealership. It cost me $808.00 and the $100.00 tow for the same issue as the 2017 car. Please have Nissan recall al their 2017 - 2020 cars that they have not built with the sensor fix. This is going to happen to all the cars. You cannot tell me that their is a defect that Nissan has not reported. Also, the automatic brake messes up sometimes and stops my car without their being another car around. SCARY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501664January 13, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2019 Nissan Rogue. The contact stated while driving 60 MPH, the sunroof panel shattered without impact. The contact took the vehicle to an independent mechanic to replace the sunroof glass. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498615December 22, 2022
UNKNOWN OR OTHER
A few weeks ago all four car doors locked up on the side of the road with my 5 month old infant inside. The key was in the ignition, the car was running, the heat was on and the radio was running. I had to contact the emergency line for assistance. I also had to break the driver side glass to have access to open the door to get the infant out .A week ago my unit just won't start even numerous jumps attempted. I unlocked the unit ti go inside to unlock the gas tank lid and the radio came on for at least 5 mins without the key being in the ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497521December 15, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car automatically stopped at a speed of 20 mph. This happened twice in one day. The AEB warning sign on the dashboard constantly comes on when going up hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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