Nissan Rogue Complaints (2015)

554 consumer complaints on file.

#11541135August 28, 2023
UNKNOWN OR OTHER
I was getting ready to load groceries in the back of my 2015 Nissan Rogue as I have done many times and lifted the lift gate. I let go because the gate always stays up on it's own but this time it came crashing back down with major force and hit me in the head. I was stunned to say the least and have a huge lump on my head. The lift gate is not staying up now. This model only opens from the lift gate release on the door (not on the key Fob). I am hurt but this could have been so much worse. I saw a recall # online for this issue - recall # 16V219000, but was told there isn't a recall of this type on my vehicle.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541292August 28, 2023
VEHICLE SPEED CONTROL, POWER TRAIN
Transmission jerks. Cvt transmission causing significant issues. Have already changed faulty valve body, mass air flow sensor, and idle control sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541000August 27, 2023
SEAT BELTS
Front Passenger seatbelt locked in retract. Unable to pull the belt out of retraction for use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538739August 15, 2023
POWER TRAIN
My issue was with the car’s CVT, specifically related to the torque converter (code P0744). I was driving on the highway, driving up hill on a busy interstate and my car suddenly and very noticeably decelerated/lost engine power such that even attempting to accelerate by pushing the pedal all the way to the floor would not allow me to recover my speed. This put me as well as drivers in my surrounding area at risk as cars and semis had to suddenly brake and began honking and attempting to pass. This could have easily caused a serious accident. The problem has been confirmed by the dealer and the recommendation was to replace the transmission and add a component to help prevent overheating for around $8,000. They admitted that this is a known issue and there have been lawsuits, yet no recalls have occurred. The dealer that confirmed the issue was a Nissan dealership and therefore I would assume qualifies as the manufacturer. There were no warning lamps, messages, or any symptom/indication of a problem prior to this occurrence; not even the manufacturer proactively reaching out to warn of the potential for this to occur based on others’ experiences with the CVT. Here is a link to the video provided of the inspection performed by the dealer https:// [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537993August 11, 2023
POWER TRAIN
The contact owns a 2015 Nissan Rogue. The contact stated while driving at an undisclosed speed, the vehicle hesitated and jerked before stalling. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000. The consumer stated that half of the cost of repair was initially going to be covered by the manufacturer but that was later denied by them. The vehicle exceeded the allotted time for reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537543August 9, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I was driving in 90°F weather for over an hour on the freeway, and it felt like my car's power cut out. This caused my vehicle to decelerate to 40mph while on a busy freeway, leading me to fear for my and others' safety. I turned the car off, waited for 15 minutes at the exit, and began moving again, only for the same issue to occur again. This time I stayed longer and decided not to push the car past 3k RPM, and made it home. The issue occurred once several months ago, and now it has happened twice on the same trip. There were no warning lamps, messages, or other symptoms before the power was cut off. I took the car to an independent service center, and they could not diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537310August 8, 2023
EXTERIOR LIGHTING, UNKNOWN OR OTHER
Air bag light will not go out. Had it “repaired” twice by Nissan dealership in past 2 years. Light again on and will not go out. I saw a couple of recalls pertaining to air bag sensors (16V911000, 16V244000, 22V024000) but was told these do not apply to my VIN. Also, since August 1, 2023, the rear hatch back door will not stay up and came down unexpectedly on my head. I saw there was a recall for my year car for the hatch issue (recall #16V219000) and notified Nissan on 8/8 but I was told my VIN is not part of that recall either. This hatch is a very real hazard as it will not stay up for loading and unloading items. I feel both of the air bag light and the hatch pose ongoing hazards if not remedied. Having these two items addressed and repaired at Nissan’s expense is desirable since my vehicle is within the recall years and is exhibiting the issues noted in the recalls. Your helping in getting this to Nissan’s attention would be greatly appreciated. Thank you.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11536869August 7, 2023
AIR BAGS
My airbag sensor started flashing for no reason. With estimated repairs at $6000, I don’t understand why there isn’t a recall. I see that this is an ongoing problem for Rogues/Rogue Selects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535905August 1, 2023
AIR BAGS
Passenger seat occupant sensor co troller and drivers side rear airbag failed and need to be replaced. Airbag light remained on and faults diagnosed by Nissan service. Failed sensors mean airbag likely May not deploy in the event of impact. Found article that there was a recall on this for this vehicle in 2016 but this sites say no recall. This is over $6000 in repairs for product failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534773July 27, 2023
SUSPENSION
On Wednesday June 21st, I was driving home when a warning light came up on my vehicle. It said: Warning Chassis Control Error see owner's manual. I continued to drive until I reached my house. I wasn't hearing any noises or seeing any fluids, so I decided to look at the manual when I reached the house. I pulled into the driveway and my husband asked what was wrong with my back tire. He could see the tire on the driver side. It was leaning almost sideways. He looked under the car and said it had rusted off. It was completely broken off of the axle. I called AAA to have them tow it to a dealership to make the repairs. The tow driver looked under the car and stated that the passenger wheel was doing the same thing. My car has just a little over 100,000 miles on it. Everyone tells me that this should not happen, and it may be a defect issue. Now over a month later my car is still at the dealership because Nissan has no ETA on when, if ever they will have a right control arm, part # 555014BAOA. If they ever make one, I am still responsible for 5000.00 on repairs. I am out of a vehicle; it has no trade in value. I work every day. I need a vehicle and I am stuck because Nissan won't supply a part. I truly hope someone will investigate this issue. If it happened to me, I'm sure it must have happened to other Nissan owners as well. If they're using defective metal parts, they should be held accountable. I was fortunate enough to make it home without and accident. If those wheels would have come off as I was driving, I could have been injured or killed, and other vehicles and their passengers could have met the same fate. I beg of you to please investigate this further. The consumer stated that the manufacturer has now provided an ETA on the arrival of the replacement part. The consumer will have to pay out of pocket for the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534633July 26, 2023
AIR BAGS
The occupant t sensor (OCS) is faulty, and keeps flashing nonstop for months. My passengers are unsafe. The dealer confirms the problem wants to charge $1,500, but I see it is a recurring problem. However, even though my vehicle is within the range of vehicles recalled (Rogue 2014 through 2017), my vin # is not showing a recall, and I would like to know why it was not included - as it should be. Please be advised that it might have to do with the model designation as "Rogue Select" instead of "Rogue". The Rogue Select is essentially the same vehicle as the 2014 Rogue , they just renamed it adding "Select" when they introduced the new design in 2015 because they could not have two vehicles with the same name. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532219July 14, 2023
UNKNOWN OR OTHER
My sunroof gets clogged and the water back up onto the sunroof frame. The sunroof seal is fine, but the water on the frame is not fine. When you move the car sometimes the water spills out on the driver and/or passenger. There are significant water marks on my car ceiling from the water standing. My passenger side floor and rear passenger side floor are both wet and hard to get dried from the water leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531821July 12, 2023
POWER TRAIN
The contact's son owns a 2015 Nissan Rogue. The contact stated that while his son was driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate. No warning light was illuminated. The vehicle coasted off to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The mechanic related the failure to Technical Service Bulletin: 15-084 (CVT Judder); however, the vehicle was not covered under the TSB. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527898June 20, 2023
POWER TRAIN
The transmission failed. The vehicle is not in my possession anymore it was sold to Carmax in May 2023. My safety and safety of others was put at risk in my opinion. The car would randomly not accelerate, I would have to pull over and restart the car. This at times would help and I would have no problem moving forward. Often it would not help and I would continue to not be able to accelerate. On the highway pulling over to restart the car or not being able to accelerate is scary. The car would at times not start and needed time to rest it seemed before I could get it to start again. The vehicle was inspected by Nissan in Chicago, IL twice, first on 5/23/22 and second on 3/14/23. The reports are attached. On 5/23/22 Nissan found nothing to explain the issue I described of not being able to accelerate but they stated-possible transmission issues that had not failed yet. It had also been inspected by an independent dealer several times- with no findings. No warning lights came on until March 2023 which is when I brought it to Nissan the second time on 3/14/23 hoping the warning light would give them more information. They found many other things that needed to be worked on but no mention of transmission issues. The report is attached. The Batavia Mobil recommended the transmission being replaced after their inspection on 5/1/23 and that is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527011June 14, 2023
UNKNOWN OR OTHER
I tried to update the Navigation SD card on this 2015 Nissan Rogue through the official website (www.Navigation.com) and am told that due to technical issues this vehicles navigation cannot be updated. I feel that this is a safety issue as these maps are at least 8 years old and if followed in unknown areas can lead to accidents. Would like to see this resolved by forcing Nissan to address this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526282June 9, 2023
SERVICE BRAKES
The contact owns a 2015 Nissan Rogue. The contact stated while approaching a stop light, the contact heard an abnormal sound coming from the vehicle. When the contact accelerated the vehicle would not accelerate and suddenly the vehicle accelerated at high speed. The contact desperately pressed on the brake pedal, but the vehicle would not stop, causing the contact to strike a crane that was in front, causing front damage to the vehicle but no damage to the crane. No one was injured. A police report was not filed. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11525702June 6, 2023
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2015 Nissan Rogue. The contact stated that the air bag warning light was flashing on the instrument panel upon starting the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed. The contact was informed that the clockspring was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525506June 5, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving at approximately 25mph in a subdivision and my car turned off. I pulled over immediately to try to crank it but it would not crank. I noticed smoke coming from the engine so I exited the vehicle with my child. The smoke got way worse within a few minutes and then the front engine was engulfed in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11524770June 1, 2023
SERVICE BRAKES
when i got the car my speakers were out and the brakes were bad i been to the nissan dealership to get my recall fix but they always tell me they don’t have the parts I don’t drive the vehicle anymore after I found out about the recall two years after I purchased the vehicle it’s putting me in my family at risk because I was driving a recall safety hazard vehicle for years without me knowing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524461May 30, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
2015 Nissan Rogue-Consumer would like Nissan to replace the faulty transmission for 100% of the cost as is being done with other Nissan owners with the same transmission model even if the consumer is outside of the extended warranty by 8 months but 20,000 miles under the mileage limit that was set by the lawsuit. Notice to submit claim attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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