Nissan Rogue Complaints (2018)

671 consumer complaints on file.

#11183406March 1, 2019
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM SUDDENLY ACTIVATED AND CAUSED THE FRONT END OF THE VEHICLE TO BEND DOWNWARDS. THIS EVENT ALMOST CAUSED A REAR END COLLISION. THE FAILURE ONLY LASTED A FEW SECONDS AND THEN THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO BERTERA NISSAN (569 OXFORD ST S, AUBURN, MA 01501, (508) 832-9611) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE NEEDED TO BE TEST DRIVEN. THE DEALER STATED THAT THE EMERGENCY BRAKE PEDAL WAS NOT COVERED UNDER THE WARRANTY AND NEEDED TO BE REPLACED BECAUSE IT WAS WORN OUT BY WEAR AND TEAR. THE FAILURE OCCURRED ONE DAY AFTER THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 114.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162749February 20, 2019
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
2018 AWD HYBRID NISSAN ROGUE. CONSUMER WRITES WITH CONCERNS FOR UNCOMFORTABLE/ POTENTIALLY DANGEROUS HEADREST. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180813February 18, 2019
SERVICE BRAKES
AUTOMATIC EMERGENCY BRAKE ACTIVATES (SLAMS ON BRAKES ACCOMPANIED BY VISUAL AND AUDIBLE WARNING) WITH NO VEHICLE OR OBSTRUCTION IN LANE AHEAD. VEHICLE WAS MOVING ON A CITY STREET. I'VE HAD THE VEHICLE 3 MONTHS AND IT HAS HAPPENED 4 TIMES SO FAR. DEALER RAN SOFTWARE UPDATE, BUT DIDN'T CORRECT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174713February 6, 2019
UNKNOWN OR OTHER
MY NISSAN ROGUE 2018 HAS AN ISSUE WITH THE FORWARD COLLISION AVOIDANCE. I STARTED EXPERIENCING THIS PROBLEM AS SOON AS I BOUGHT IT IN MARCH 2018. THE FIRST TIME IT HAPPENED WAS ON A NORMAL ROAD, I WAS DRIVING AT ABOUT 40MPH AND JUST CROSSING AN INTERSECTION THE CAR EMITTED FEW BEEPS AND SLOWED DOWN FOR ABOUT 3 SECONDS AND THEN WENT BACK TO NORMAL SPEED. AFTER THAT EPISODE I TOOK THE CAR BACK TO THE DEALER ON MARCH 30TH TO CHECK IT. THE RESULT WAS THAT THERE WAS NO ERROR CODE AND ALL WAS WORKING AS NORMAL. I TOOK THE CAR BACK AND THE SAME ISSUE HAPPENED FEW OTHER TIMES. WHEN PASSING THROUGH THAT SAME INTERSECTION THE SAME ISSUE HAPPENED MAYBE OTHER 5 TIMES. IT USUALLY HAPPENS IN INTERSECTIONS WHEN PASSING BELOW TRAFFIC LIGHTS. JUST 2 DAYS AGO ON THE 4TH IT HAPPENED INSIDE A GARAGE WHEN I WAS GOING AT 20 MPH. I AM SEEING A LOT OF COMPLAINTS ON THIS AND NISSAN IS NOT DOING ANYTHING. I LIKE THE CAR BUT I CANNOT KEEP IT WITH THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174842February 6, 2019
ELECTRICAL SYSTEM
NISSAN JUST RELEASED A CUSTOMER INITIATIVE LETTER PERTAINING TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM THAT STATES THE SYSTEM MAY ACTIVATE ON ITS OWN CAUSING THE VEHICLE TO STOP SUDDENLY. NISSAN APPARENTLY HAS A FIX FOR IT BUT IT HAS TO HAPPEN FIRST. THIS SYSTEM ALREADY HAD A PROGRAM UPDATE APPLIED TO IT AND THE SYSTEM STILL DEACTIVATED ITSELF AFTER DRIVING. THERE HAVE BEEN A LOT OF COMPLAINTS ON THIS SYSTEM AND IT IS STILL NOT FIXED. *DT MANUFACTURER WAS CONTACTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173666February 2, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS VEHICLE IS EQUIPPED WITH A FRONT RADAR SYSTEM WHICH WILL APPLY EMERGENCY BREAKING IF OBJECTS ARE SENSED TO BE IN FRONT OF THE VEHICLE WHILE IT'S IN MOTION. ON JAN 29, 2019, MY VEHICLE ENGAGED EMERGENCY BRAKING WHILE I WAS CROSSING A RAILROAD CROSSING ON A ROUGH CITY STREET. THE VEHICLE BEGAN BEEPING, CAME TO A COMPLETE STOP, THE BRAKE PEDAL AUTOMATICALLY PRESSED ALL THE WAY DOWN, AND WOULD NOT DRIVE UNTIL I PRESSED THE BRAKE. THIS LEFT ME SITTING ON AN ACTIVE RAIL CROSSING WITH A VEHICLE COMING UP BEHIND ME. THIS SIMILAR SITUATION HAS HAPPENED TO ME SEVERAL OTHER TIMES WHILE CROSSING UNDER BRIDGES AND ENTERING PARKING GARAGES BUT IN THOSE CASES, ONLY LIGHT BRAKING OCCURRED AND I WAS ABLE TO PROCEED WITHOUT NEEDING TO PRESS THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173198January 31, 2019
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL. I BROUGHT A BRAND NEW 2018 NISSAN ROGUE IN APRIL OF 2018. MY ENGINE LIGHT CAME ON AND THE CAR ONLY HAS 9000 MILES ON IT. I TOOK IN TO THE DEALER AND THEY CLAIM THE LIGHT IS ON BECAUSE A RODENT CHEWED THE WIRES BELONGING TO THE HARNESS. AT 1ST I WAS GIVEN A LONER VEHICLE AND TOLD MY TRANSMISSION WAS HAVING PROBLEMS. ON FRIDAY I TOOK THE CAR TO THE DEALERSHIP. THEY WERE VERY UNPROFESSIONAL FROM THE BEGINNING. NOW 4 DAYS LATER THEY TELL ME A MOUSE ATE MY WIRES AND THAT'S NOT SOMETHING THEY COVER FOR A HARNESS AND NOW THEY WANT TO REVERSE THE CHARGES FOR THE LOANER CAR MAKING IT A RENTAL. ALSO MY GAS GAUGE OFF AND ON DISPLAYS EMPTY AND THE CAR IS FULL OF GAS. MY CAR IS DRIVEN EVERYDAY THERE IS NO WAY A RODENT IF ANY TYPE WOULD EVEN EVER SURVIVE I'M MY CAR. THIS IS UTTERLY RIDICULOUS. NISSAN JUST DOES NOT WANT TO REPAIR THE VEHICLE. THEY TOLD ME IT'S NOT THERE PROBLEM IT'S A MACHINE AND THEY BREAK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173402January 31, 2019
UNKNOWN OR OTHER
ICE SHIELD BUILD INSIDE ALL WINDOWS. THE ICE SHIELD WAS SO THICK THAT IT TOOK AN SCRAPER TO BREAK IT DOWN. I WAS IMPOSSIBLE TO DRIVE THIS VEHICLE. THE NISSAN ROGUE HAS 1859 MILES. (NEW PURCHASED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172299January 26, 2019
SERVICE BRAKES
WHILE DRIVING MOUNTAIN ROADS GOING UP THE VEHICLE STOPPED WHEN TURNING ON A CURVE. THE CAR BEEPPED THEN PAUSED. NEXT DAY ON THE 26TH WHILE GOING UP THE MOUNTAIN THE VEHICLE DIDN'T BEEP BUT DID STOP WHILE DRIVING IN 3RD GEAR. CAR DIDN'T START GOING AGAIN UNTIL PUTTING CAR IN DRIVE AND PRESSING THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170989January 19, 2019
SERVICE BRAKES
THE AEB (AUTOMATIC EMERGENCY BREAKING) SYSTEM ON OUR 2018 NISSAN ROGUE MALFUNCTIONED, STOPPING OUR CAR ON THE ROADWAY FOR NO APPARENT REASON. THERE WAS ABSOLUTELY NO TRAFFIC ANYWHERE NEAR OUR VEHICLE WHICH WAS TRAVELING STRAIGHT ON A 4 LANE ROAD AT APPROX 40 MPH WHEN SUDDENLY THE VEHICLE MADE A LOUD GROAN SOUND, STARTED SHAKING, BRAKES ACTIVATED, LIGHT FLASHED ON DISPLAY PANEL AND BEEPING SOUNDS. THIS IS A SERIOUS PROBLEM WITH THE POTENTIAL TO CAUSE SERIOUS INJURY AND OR KILL PEOPLE. THE DEALER CLAIMS THEY FIXED IT BUT AFTER READING OTHER COMPLAINTS REGARDING RECURRENCE I HAVE NO CONFIDENCE WHATSOEVER IN THIS VEHICLE. WE NOW TURN THE AEB SYSTEM OFF EVERY TIME THE VEHICLE IS STARTED. THIS IS A LEASE CAR, 1 YEAR OLD WITH 9,300 MILES. DEALER REPAIR PAPERWORK STATES: NEC TO REPROGRAM LASER / RADAR CONTROL UNIT ALONG WITH ICC / ADAS CONTROL UNIT PER BULLETIN NTB-041A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170667January 17, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
WHILE DRIVING, THE AUTOMATIC EMERGENCY BRAKING SYSTEM DASH LIGHT FLASHES. NISSAN SUGGESTS THE ISSUE IS DUE TO FROST. THE RADAR SENSOR IS LOCATED BEHIND THE FRONT GRILLE EMBLEM AND MAY BE BLOCKED DUE TO FROST BUILD UP. NISSAN CLAIMS THERE IS NO PROBLEM WITH THE VEHICLE, AND THERE IS NO FIX. HOW CAN A VEHICLE'S BRAKING SYSTEM BE UNAVAILABLE, YET THERE IS NO ISSUE? THE ISSUE SHOULD BE RECALLED. PERHAPS RELOCATE THE SENSOR. ALSO, IF IT IS IN FACT DUE TO A FROSTY EMBLEM, THEY SHOULD ADD A HEATED EMBLEM TO PREVENT THE BUILD UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166765January 13, 2019
WHEELS
PURCHASED NISSAN ROUGE NEW FROM DEALERSHIP. UPON ACCRUING 21,000 MILES VEHICLE STARTED SHAKING AND VIBRATING ALL OF A SUDDEN WHILE TRAVELING DOWN THE INTERSTATE. TOOK VEHICLE TO DEALERSHIP AND FOUND OUT AFTER INVESTIGATION THAT THERE IS FOAM INSIDE THE TIRE FROM MANUFACTURER, TO PREVENT ROAD NOISE, THAT HAD COME DISENGAGED FROM THE INNER TIRE WALL. I WAS UNAWARE OF FOAM BEING INSTALLED AT THE FACTORY INSIDE THE TIRES TO PREVENT ROAD NOISE. I WAS CHARGED BY THE DEALERSHIP TO FOR DIAGNOSTICS TO FIND OUT WHAT WAS WRONG WITH VEHICLE. THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY FOR MANUFACTURE DEFECT. FURTHER MORE IT IS FALSE ADVERTISING THAT CONSUMERS DO NOT KNOW THAT THERE IS FOAM IN FACTORY TIRES TO PREVENT ROAD NOISE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166374January 10, 2019
SEATS
CONSTANT VIBRATION ON PASSENGER SEAT THAT IS VISIBLE TO THE NAKED EYE WHENEVER CAR IS IDLE OR STOPPED. NISSAN DEALERSHIP SAID IT IS "NORMAL OPERATIONAL CHARACTERISTIC" OF THE CAR. I DO NOT BELIEVE THAT IT IS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164926January 7, 2019
FORWARD COLLISION AVOIDANCE
THE FRONT SENSOR ON MY VEHICLE IS MALFUNCTIONING. IT SAYS FRONT END COLLISION NOT DETECTED. I'VE BROUGHT THIS UP TO A LOCAL NISSAN DEALERSHIP AND THEY DISMISSED IT AND SAID NOTHINGS WRONG. YET I WILL BE DRIVING DOWN THE ROAD AND IT WONT BE WORKING. THE ARROW IN THE PICTURE I'VE PROVIDED SHOWS WHERE THE SENSOR IS. I JUST PUT THAT STICKER ON A FEW DAYS AGO, BUT THE ISSUE HAS BEEN ONGOING FOR SEVERAL MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164935January 7, 2019
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SENSOR MALFUNCTIONED. THE INDICATOR FLASHED, WHICH MEANT THE FEATURE WAS UNAVAILABLE. THE DEALER (STADIUM NISSAN, 1140 W KATELLA AVE, ORANGE, CA 92867, (714) 923-5100) CLAIMED THAT THE VEHICLE HAD A STICKER THAT BLOCKED THE SENSOR. THE CONTACT STATED THAT THE FAILURE OCCURRED BEFORE THE STICKER WAS PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165434January 5, 2019
SERVICE BRAKES
AEB MALFUNCTIONING BRAKES APPLY INTERMITTENTLY WHILE DRIVING WITH NO OBSTRUCTION IN FRONT OF THE CAR. VERY SERIOUS AND DANGEROUS SITUATION. WHILE MY WIFE WAS DRIVING ON A 40MPH SPEED LIMIT ROAD THE BRAKES APPLIED AND SHE JUST MISSED BEING REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164646January 2, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE AEB SYSTEM IS MALFUNCTIONING. ON MULTIPLE OCCASSIONS THE CAR SUDDENLY BREAKS EVENTHOUGH THERE IS NOTHING IN FRONT OF THE CAR. IT HAS ONLY HAPPENED TO ME WHILE ON THE HIGHWAY - GENERALLY THE ROADS ARE CLEAR. ON ONE OF THE MULTIPLE OCCASSIONS, CLEARING THE RADAR OF BUG SPLATTER SOLVED THE PROBLEM. ON ALL THE OTHER OCCASSIONS, THERE WAS NO OBSTRUCTION TO THE RADAR. THE BRAKES COME ON, THE AEB LIGHT ON THE CONSOLE COMES ON, A WARNING FLASHES, AND THEN THE CAR MOVES ON AS IF NOTHING HAPPENED. AFTER DOING THIS SEVERAL TIMES OVER SEVERAL MILES, THE AEB LIGHT COMES ON AND IT DESPLAYS AN ERROR MESSAGE ABOUT THE FRONT RADAR IS NOT WORKING AND THE CRUISE IS DISABLED. ON ONE OF THE OCCASSIONS A LARGE PICKUP TRUCK TOWING A TRAILER WAS RIGHT BEHIND ME WHEN THE CAR SUDDENLY PUT ON THE BRAKES. FORTUNATELY, HE WAS ABLE TO STOP BEFORE HITTING MY CAR. WHEN I HAD THE CAR SERVICED AT THE DEALER, I TOLD THE SERVICE REP ABOUT THE ISSUE. HE INDICATED THAT A SHADOW OR SOMETHING LIKE A LEAF BLOWN ACROSS THE RADAR CAN CAUSE IT TO REACT. I DID NOT NOTICE ANY OCCRENCE OF SUCH. I AM EXTREMELY CONCERNED THAT SOMEONE FOLLOWING TO CLOSE WILL END UP RAMMING ME IN THE REAR END. AFTER DOING AN INTERNET SEARCH, I HAVE FOUND MULTIPLE OCCURENCES OF THIS PROBLEM AND THAT NISSAN HAS SENT OUT SEVERAL TECHNICAL BULLETINS ABOUT THE PROBLEM. AS NOTED ABOVE, THERE HAVE BEEN MULTIPLE EVENTS OF THIS TYPE. IT TYPICALLY HAPPENS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162898December 21, 2018
FORWARD COLLISION AVOIDANCE
PURCHASED NEW ON AUGUST 1, 2018 NISSAN ROGUE SV. AT 500 MILES THE COLLISION AVOIDANCE SYSTEM CAS ENGAGED UN-EXPECTANTLY WHILE DRIVING DOWN A TWO LANE ROAD WITH NO OTHER TRAFFIC ON THE ROAD. CAR IMMEDIATELY BEGAN BRAKING HARD, INSTRUMENT GAGES BEGAN FLASHING, AND A BURNING SMELL COMING THROUGH THE VENTS. RETURNED IT TO STUART NISSAN IN ENID, OK. THEY FIRST STATED THEY HAD NEVER HEARD OF THIS HAPPENING AND KNEW OF NO TECH BULLETINS ADVISING SAME. I THEN PROVIDED THEM INFORMATION I RETRIEVED FROM THE NISSAN SITE TO INCLUDE THE FAULT CODE ASSOCIATED WITH THE INCIDENT. THEY FIRST ATTEMPTED TO RE-PROGRAM THE COMPUTER WITH NO SUCCESS. THEY THEN REPLACED THE COMPUTER AND INSTALLED NEW PROGRAMMING. THIS SEEMS TO HAVE RESOLVED THE ISSUE, AS IT HAS NOT REOCCURRED SINCE. HOWEVER WHEN I EXPRESSED THE POTENTIAL SERIOUSNESS OF THIS HAD IT OCCURRED ON A BUSY STREET OR INTERSTATE THEY WERE INDIFFERENT. THIS HAS THE POTENTIAL TO KILL PEOPLE AND SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162396December 19, 2018
UNKNOWN OR OTHER
I PURCHASED A NEW 2018 ROUGE 12/17/18 WITH 57 MILES ON THE ODEMETER. ON THE WAY HOME THE BREAKS ENGAGED FOR NO APPARENT REASON ON THE HIGHWAY. THE NEXT MORNING THE BREAKS ENGAGED SEVERAL TIMES FOR NO REASON AND A BREAKING MALFUNCTION WARNING CAME ON. I TOOK IT BACK TO THE DEALERSHIP FOR REPAIRS. AFTER PICKING IT UP ON THE INTERSTATE GOING 75 MPH THE BREAKS RAPIDLY ENGAGE NEARLY CAUSING AN ACCIDENT. I HAVE READ ON MULTIPLE SITES THIS ISN'T AN ISOLATED CASE- NISSON IS GOING TO CAUSE A DEATH IF THEY DON'T TAKE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161838December 16, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CVT. RPMS RISING AND FALLING WITHOUT DRIVER INPUT, WITHOUT ANY REASON. THIS IS A MAJOR HAZARD! CAR FAILS TO RESPOND TO GAS PEDAL, CAUSING SERIOUS HAZARDOUS ISSUES ENTERING TRAFFIC. CAR LOSES POWER ON HIGHWAY. THIS IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue