Nissan Rogue Complaints (2023)

759 consumer complaints on file.

#11641701February 10, 2025
ENGINE
Component/System Malfunction: I own a 2023 Nissan Rogue and have experienced excessive engine vibrations since the beginning. Despite multiple service visits, the issue persisted, ultimately leading to a complete engine failure at 64,000 miles. Safety Concerns: The vibrations and power reduction warnings compromised safety. My car eventually broke down in Vail, CO, leaving me stranded in freezing weather for four hours while waiting for assistance. Dealer/Service Center Findings: At my first service visit, the dealership diagnosed a transmission mount issue and claimed to have fixed it, but the problem remained. The check engine light appeared twice, along with an “Engine Power Reduced” warning. The dealership found no immediate issues. At 64,000 miles, my car broke down, and the check engine light reappeared. The dealership initially couldn’t find the problem but later performed a compression test and quoted a $10,000 repair estimate. Manufacturer/Inspection History: I reported the issue multiple times before my warranty expired, but Nissan failed to take corrective action. Now, just 4,000 miles past the warranty, I am being asked to cover the full cost, despite having records proving I reported the issue earlier. Warning Signs Before Failure: •Heavy engine vibrations at startup and idle. •Two check engine light incidents. •“Engine Power Reduced” warning message. •Complete breakdown at 64,000 miles, leaving me stranded in cold weather for four hours. Conclusion: This defect was present from the start, yet Nissan failed to address it. I request an investigation, as this may be a widespread issue affecting other Nissan Rogue owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641403February 7, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restart clears the error. Nissan is aware of this issue (reference their TSB reference number NTB22-088.) Even though this repeatedly occurs, the Nissan dealer claims it is normal behavior and will not take corrective action unless a DTC is found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641233February 6, 2025
SEAT BELTS, SEATS
After an oil change at a Certified Nissan dealership, the left rear seat belt sensor was indicating on the dash board that someone was sitting in there and was strapped, so the light had a green check, but there was no one in that seat plus the seat belt was not even strapped. The next day, the front passenger seat belt also went awry. With no one in the seat, the seat belt sensor started beeping which means it believed someone was in that seat unstrapped, but again, no one was in it. I have only ownes the car for 4 months, the car is clean and there is no debris in the seat belt latch system. There is definitely something wrong with the seatbelt sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640658February 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at approximately 74 MPH on the interstate, the vehicle lost motive power while accelerating. The vehicle felt like it was out of fuel. The contact restarted the vehicle, but the vehicle failed to accelerate. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: PE23023 (ENGINE AND ENGINE COOLING, ENGINE). The contact stated that the vehicle was towed to an independent mechanic who determined that the engine needed to be replaced. The vehicle was towed to the local dealer, where it was diagnosed that the engine block was cracked and needed to be replaced. The vehicle was repaired, but the failure recurred. There was an abnormal odor coming from the vehicle. The dealer test-drove the vehicle but was unable to identify the odor. The manufacturer was not contacted. The failure mileage was approximately 78,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640517February 3, 2025
ENGINE
DUE TO NEW MANUFACTURING OF THE OIL PAN BEING PLASTIC. THE THREADS OF THE PLUGS ARE BREAKING THE PLASTIC PANS. CAUSING THE PLUG TO BE UNABLE TO BE PLACED BACK AND NEW OILPAN TO BE INSTALLED. OIL PANS ARE ON 3+ MONTH BACKORDER GIVING APPERANCE THIS IS A VERY COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637576January 22, 2025
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636620January 17, 2025
VISIBILITY/WIPER
The rear window of the vehicle exploded with no impact. After backing out of my driveway I was pulling forward down the street and my rear window exploded. There was a pop and crackle sound. There was no evidence on the vehicle that something struck the window nor was there anything seen in the cameras around my home. When I got out of the vehicle and shut my door the glass fell into the trunk of the car and a piece went into the door handle which shorted it out and it needed to be replaced after the glass was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635113January 9, 2025
ENGINE, VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
I took my car to the Nissan dealer because sometimes when I am stopped with my foot on the brake the engine will start to accelerate trying to overcome the brake. The only thing I can do to stop this is turn off the engine. This has happened 4 times in the last month and not before. The dealer was unable to find anything wrong and could not duplicate this action. I have now been referred to Nissan consumer Affairs, Bureau of Automobile Repair, New Motor Vehicle Board and now your agency, I feel that this vehicle to drive because it could cause damage to me, my car and the the public. The last time this occurred I was stopped coming out of shopping center waiting for the traffic to clear when the car started accelerating which would have pushed me into the oncoming traffic. Hopefully, you'll be able to help me as now of the above mentioned agencies have been able to help. The only date I can give you for certain was 12/23/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634900January 8, 2025
ENGINE
On December 31st, 2024, we came out from the grocery store to our 2023 Rogue which we had been running errands in all day and the car wouldn’t start. We then tried to give it a jump, replaced the battery, and checked fuses. None of these helped so we had it towed to Firestone. The tech there stated he found coolant in the spark plug wells and told us we needed to have it sent to the local Nissan dealer we bought it brand new from. After the Nissan techs inspected the car, we were told it needs a whole new engine. The car has had proper maintenance and oil changes its entire life and only has 61,000 miles and now it needs a new engine due to premature engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634749January 7, 2025
ENGINE
While driving down the highway going approximately 55 MPH, the vehicle lost power in the middle of the highway and shut off completely, with a sudden warning that said “Engine Malfunction.” The vehicle stopped in the middle of the highway and smoke began filling the cabin, leaving me to believe there was a fire under the hood. I evacuated the kids out of my car and pushed it off to the side of the road, then called the fire department. When the vehicle was towed to a Nissan dealership they discovered that there were many large metal chunks in the oil pan and the engine needed to be completely replaced. The vehicle only has 50,000 miles on it and is technically covered under powertrain, however Nissan is trying to get out of covering the replacement of the engine. There have been many documented cases of this exact thing happening to this make model and year Rogue. Nissan needs to take responsibility before someone dies. This incident was incredibly dangerous and could have ended catastrophically had I not pushed the car off the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634719January 7, 2025
UNKNOWN OR OTHER
Windshield Durability... Purchased 11/22 *Cracked 3/23 Replaced 1/24 *Cracked 3/24 *The replacement window arrived cracked. Another replacement window was ordered. Replaced 10/14 *Cracked 1/25 Replacement... TBD I have never replaced a windshield on my previous Nissan Rogues (2014 or 2018 models) before. What is happening with the quality control of materials or the windshield design? included some of the text messages and images of previous damages. FORMAT would not allow an upload as pdf or JPEG, all under the required size limit. ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634219January 5, 2025
VISIBILITY/WIPER
Rear window shield busted randomly in cold. Car was parked and when I returned to parked car the rear window was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633349December 31, 2024
ENGINE
The contact owns a 2023 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for a routine oil change and was informed that the oil pan drain plug was made of metal; however, the oil pan threads were made of plastic. As a result, oil was leaking from the oil pan due to the threads being stripped. The contact was referred to the dealer who acknowledged the failure and agreed to replace to oil pan under warranty; however, the oil pan was replaced with another oil pan with the same issue. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 19,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633299December 31, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
I HAVE BEEN HAVING A PROBLEM WITH THE Forward Collision Warning on this car since i have had it new . It has been to the local dealer and still has not been fixed. The problem is when it get colder 35 to 50 degrees F out site it will stop working for about 30 to 45 min then start working again for 45 min to an hour then stop working again. during the time it does not work the speed control stops working and forward collision sensors do not work. I have reported this to the local dealer and it has been in the shop over 5 times about this. I was told it is a software problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632624December 27, 2024
FUEL/PROPULSION SYSTEM
Gas smell from outside car. Can smell under hood when opened also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631498December 18, 2024
ENGINE
I'm seeking reimbursement for purchase of new oil pan, $618.99 plus tax. From further investigating, the main issue is Nissan chose to use plastic oil pans in this vehicle. I took my vehicle to Walmart for oil change and company would not complete due to they reporting previous issues with Nissan Rogue oil system. They told me there was a recall. I called Carmax, place of purchase, and was told no recalls. I called Nissan dealership and was told no recalls. I then took my vehicles to Suns Auto and reported what was told to me by Walmart. Suns Auto said soon as they touched the oil plug it exploded off and they were unable to replace. This caused all of the oil to drain out annd therefore making car undriveable. At that point, if I wanted to drive my vehicle, I had to pay for replacing oil pan which was $618.99. I've been trying to get some type of compensation from all mentioned above but no one is taking responsibility. Neither would compensate or work with me on minimizing my out of pocket cost. I hope you understand my dilemma and assist. Very disappointed, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631458December 18, 2024
SUSPENSION, ELECTRICAL SYSTEM
We purchased a new 2023 Rogue last year. One year in, we have a failed upper transmission mount and both power struts on the tailgate. The dealer claims these are known issues but now recalls them. Now, we need to spend over $4,000 for a one-year-old car. I am surprised by the quality Nissan is currently using in their vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631091December 16, 2024
ENGINE
The contact owns a 2023 Nissan Rogue. The contact stated that upon beginning to accelerate from a green light, the vehicle lost automotive power. The contact was able to get off an exit to stop and park the vehicle safely on the side of the road; however, upon attempting to restart the vehicle the vehicle would not restart. The contact stated that the message "Power Failure - Vehicle Stalled - Please See Service". The vehicle was towed to a dealer where the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631012December 16, 2024
VISIBILITY/WIPER
Back window exploded. On interstate 55 mile marker 265. No other vehicles were close. No debris on the road. This is happening to Nissan vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629519December 8, 2024
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
while driving on the expressway, the car started to slow down, a AWD error came on dashboard, driver proceeded to emergency lane, car came to complete stop and would not restart. had car towed to nissan auto service department. P26A3-00 engine coolant bypass valve was replaced. this system malfunction could have caused loss of life .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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