Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11097319May 22, 2018
UNKNOWN OR OTHER, POWER TRAIN
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, IT ROLLED AWAY WHILE THE CONTACT WAS EXITING. THE VEHICLE ROLLED OVER THE CONTACT'S FOOT. THE CONTACT SUSTAINED A BROKEN FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11097102May 21, 2018
UNKNOWN OR OTHER
DRIVING DOWN THE FREEWAY AND THE SUNROOF EXPLODED,IT WAS NOT HIT BY ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093319May 11, 2018
UNKNOWN OR OTHER
WAS DRIVING DOWN THE HIGHWAY AT 55MPH WHEN I HEARD A LOUD EXPLOSION LIKE A BOMB WENT OFF. I COULD THEN HEAR AIR BLOWING THROUGH THE CAR. I PULLED OFF THE HIGHWAY ONLY TO REALIZE THE SUNROOF, WHICH HAD BEEN CLOSED, HAD COMPLETELY EXPLODED. THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME AND WAS TRAVELING ON AN OPEN STRETCH OF HIGHWAY WITH NO OVERPASSES YET THE HOLE ON THE SUNROOF LOOKED LIKE A CRATER DROPPED FROM THE SKY THROUGH IT. THANKFULLY I HAD THE SHADE CLOSED OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093181May 10, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE ON CITY STREETS, TRYING TO COME TO A STOP I APPLIED THE BREAKS AND NOTHING HAPPENED, I THEN HAD TO LET OFF THE PEDAL AND REAPPLY PRESSURE TO BRING THE CAR TO A STOP. I TOOK THE CAR INTO A NISSAN DEALERSHIP AND THEY REFUSED TO LOOK AT THE CAR BECAUSE I HAVE HAD IT IN TO HAVE THE BREAKS, ENGINE HESITATION, EXTENDED ENGINE CRANK, AND AN A/C PROBLEM FIXED 6 TIMES IN 5 MONTHS. NISSAN HAS A TSB OUT FOR AN ELECTRICAL PROBLEM THAT HAS THEM RESET THE COMPUTER BUT IT DOES NOT FIX ANY ISSUES. NISSAN TOLD ME TO GET THE PROBLEMS TO STOP I NEED TO CYCLE THE KEY. WHEN I ASKED WHAT THAT MEANT THEY SAID TO STOP THE CAR, PUT IT IN PARK, TURN THE CAR OFF, AND TURN IT BACK ON. I SAID EVEN IF IT HAPPENS WHEN I AM DRIVING AT 70 MPH ON THE HIGHWAY? THEY SAID YES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090013April 25, 2018
SEATS
WHEN I PRESS ON THE GAS TO GO, MY DRIVE SEAT FLOPS BACKWARDS AND FORWARDS LIKE I WAS BALANCING ON A BALL. IT HAPPENS EVERY DAY AT EVERY STOP LIGHT. THE MOST RECENT EVENT WAS TODAY 4/25/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088815April 18, 2018
SEATS, SERVICE BRAKES
OUR ROGUE HAS THE FRONTAL BRAKE FEATURE. ON SEVERAL OCCASIONS, UNDER RANDOM SITUATIONS IT HAS STARTED BEEPING AND SLOWING DOWN AND EVEN STOPPING FOR NO APPARENT REASON WHILE DRIVING. I DROPPED IT OFF AT THE DEALER TO SEE IF THEY FIND OUT WHAT THE PROBLEM IS. THIS IS VERY DANGEROUS!!! WE CAN GET REAR ENDED WHILE TRAVELING IN THE HIGHWAYS. WE DRIVE WITH OUR CHILDREN OFTEN!!!! ON A LESSER NOTE, THERE IS A CONSTANT CLICKING ON THE DRIVER SIDE SEAT , ALMOST LIKE THE SEAT DOES NOT LOCK. I TOOK IT TO THE DEALER IN DECEMBER 2017 BUT THEY COULD NOT FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088684April 17, 2018
ENGINE
3RD TIME CHECK ENGINE LIGHT CAME ON. 1ST TIME THEY SAID IT NEEDED COMPUTER UPDATE. NEXT THEY SAID IT NEEDED A COIL PUT IN. NOW IT NEED A WHOLE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088718April 17, 2018
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
WHILE DRIVING ACROSS AND PARTICULAR SET OF INLAID RAILROAD TRACKS, THE ROGUE BEEPS AT ME AND THEN SLOWS DOWN OR SOMETIMES STOPS DUE TO THE FORWARD EMERGENCY BRAKE (FEB) FEATURE. THIS HAPPENED MULTIPLE TIMES BEFORE I FIGURED OUT WHAT WAS GOING ON. I'VE TAKEN THE CAR TO THE DEALERSHIP TWICE ABOUT THIS ISSUE AND THEY CANNOT FIGURE OUT WHAT IS WRONG. I'VE SINCE RESORTED TO TURNING OFF THE FEATURE WHILE DRIVING TO AVOID HAVING MY CAR STOP SUDDENLY. HOWEVER, THIS PAST WEEKEND AFTER FORGETTING TO TURN THE FEATURE OFF (WHICH YOU HAVE TO DO EVERY TIME YOU START THE CAR), MY FEB DEPLOYED AS WELL AS THE ABS LIGHT, THE SLIP LIGHT, AND THE BRAKE WARNING LIGHT IN A RESIDENTIAL NEIGHBORHOOD WHEN NOTHING WAS IN THE ROAD. WHILE ATTEMPTING TO MOVE THE CAR TO SAFETY, THE FEB KEPT ON SLOWING ME DOWN AND THE BRAKES FELT AS IF THEY WERE GRINDING THE ENTIRE DRIVE. I TRIED TO TURN THE VEHICLE OFF AND ON MULTIPLE TIMES TO SEE IF THE SYSTEM WOULD RESET ITSELF, BUT IT WOULDN'T. I CALLED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT CURRENTLY STILL IS. THEY HAVE YET TO FIGURE OUT WHAT IS GOING ON. THIS IS THE THIRD TIME IN THE DEALERSHIP WITH NO RESOLUTION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084910April 13, 2018
AIR BAGS
MY PASSENGER AIR BAG LIGHT KEEPS COMING ON SAYING IT'S OFF AND IT'S BEEN HAPPENING FOR AWHILE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084776April 12, 2018
STEERING
I WAS TRAVELING ON THE INTERSTATE APPROXIMATELY 72 TO 74 MILES PER HOUR WHEN THE STEERING WHEEL LOCKED UP AND I IMMEDIATELY LOST CONTROL OF THE VEHICLE. MY FIRST REACTION WAS TO PRESS THE BRAKES. I THEN WAS THROWN INTO THE MEDIAN AND HIT THE GUARDRAIL AND ALL OF THE DRIVER SIDE AIRBAGS DEPLOYED. I HAD TO SEEK MEDICAL ATTENTION. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11084508April 11, 2018
AIR BAGS, STEERING
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084001April 9, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079453March 14, 2018
ELECTRICAL SYSTEM
WHEN YOU CROSS OVER RAILROAD TRACKS THAT HAVE OVERHEAD ELECTRICAL POWER; IE. COMMUTER RAIL TRACKS IN URBAN / SUBURBAN MARKETS; THE FRONT END COLLISION CAMERA THINKS YOU ARE ABOUT TO HAVE A "FRONT END" COLLISION, EVEN THOUGH THERE ARE NO OBJECTS IN FRONT OF YOU. THE SUV WILL STOP DEAD IN ITS TRACKS AND THE STALL OUT. WHEN FIRST REPORTED TO NISSAN IN EARLY DECEMBER , 2017 THEY STATED THAT I WAS ONLY THE 4TH CASE NATIONALLY TO REPORT THIS & THE FIRST THE DALLAS, TX GENERAL MARKET AREA. AFTER MUCH DISCUSSION, THEY PULLED MY VEHICLE IN MID-JANUARY AND PROVIDED A RENTAL CAR. THEY CLAIMED THERE WAS A SOFTWARE GLITCH THAT HAS ONLY BEEN REPORTED IN THE SAME MAKE, MODEL & YEAR AS MY SUV. THEY BELIEVE THE FRONT END CAMERA IS NOT PROPERLY INSULATED FROM THE OVER HEAD ELECTRICAL MAGNETIC FIELD GENERATED BY OVERHEAD POWER LINES ON THE RAIL TRACKS. MY SUV HAS STALLED OUT TWICE AT THE SAME RAIL CROSSING. LAST WEEK I WAS INFORMED THERE WERE OVER 40 CASES NATIONALLY REPORTED AND ABOUT 5 CASES IN THE DALLAS MARKET, INCLUDING FORT WORTH. THEY FURTHER STATED THAT SEVERAL VEHICLES ARE MORE "OCCURRENCES" THAN MINE. NEITHER THE DEALERSHIP OR NISSAN THEMSELVES WILL NOT COMMUNICATE ANY OPINIONS IN WRITING TO ME. THIS IS MY OPEN CASE #[XXX], [XXX] . YOU MAY CONTACT NISSAN AT 1-800 NISSAN-1, #7. MY NUMBER IS [XXX],OR [XXX] I HAVE NOT HAD THE USE OF MY VEHICLE FOR ALMOST 50 DAYS. IN MY OPINION NISSAN HAS BEEN BOTH VAGUE & EVASIVE WITH THEIR RESPONSE AND COURSE OF ACTION. IN ADDITION, THEY ARE NOT SURE IF THIS PROBLEM AT ALL. MY CONCERN IS; "IF NISSAN CAN NOT VALIDATE THE PROBLEM; HOW CAN THEY VALIDATE THE FIX AND WILL IT WORK"? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075671March 1, 2018
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING PACKAGE FUNCTION FAILED TO PROVIDE A WARNING AND DID NOT BRAKE WITHOUT THE CONTACT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER (WEST PALM BEACH NISSAN, 3870 W BLUE HERON BLVD, RIVIERA BEACH, FL 33404, (561) 612-4825) WAS NOTIFIED AND TESTED THE VEHICLE, CONSUMER WAS LATER TOLD THAT TEST WAS UNOFFICIAL AS CORPORATE SAID TOLD THEM THEY COULDN'T TEST FEATURE. DELRAY NISSAN SAID THE SAME FEATURE IN INFINITI QX60 WORK PERFECTLY SO DOES CRUISE CONTROL BRAKING IN BOTH VEHICLES. HOWEVER WITHOUT CRUISE CONTROL ACTIVATED THE NISSAN FORWARD COLLISION SEEMS NOT WORK. THE APPROXIMATE FAILURE MILEAGE WAS 130. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073514February 18, 2018
FUEL/PROPULSION SYSTEM
FUEL LEAK AT BOTTOM OF THE TANK. FUEL LEAK IS PROGRESSIVE WHEN IDLING AND ENGINE IS RUNNING. FUEL LEAK IS AT AN INCREASED RATE WHEN DRIVING, AS IT APPEARS THAT IT IS BEEN PUMPED BY A MOTOR. GASEOUS FUMES ENVELOPS INTERIOR OF CAR WHEN DRIVING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073287February 16, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073017February 15, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11071871February 9, 2018
POWER TRAIN
WHEN DRIVING BETWEEN 25-40 MIKE PER HOUR THE VEHICLE SOUNDS LOUD AS IF THE TRANSMISSION WAS STUCK IN THIRD GEAR. THIS IS WHEN DRIVING ON THE STREET OR HIGHWAY ONCE YOU PASS 45 MILES I CATCHES GEAR AND STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071688February 8, 2018
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067076February 5, 2018
VEHICLE SPEED CONTROL
STEERING WHEEL VIBRATES WHEN ACCELERATING ALLWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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