Nissan Rogue Complaints (2016)

543 consumer complaints on file.

#11063395January 17, 2018
STEERING
MY VEHICLE SHOT DOWN AT A STOP LIGHT. AFTER RESTARTING IT THREE TIMES, IT STARTED. THEN A FEW YARDS AWAY I WAS MAKING A RIGHT TURN AND AS I DID THE VEHICLE PULLED ACROSS THE ROAD TO THE LEFT LANE. I THEN REGAINED CONTROL OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063166January 16, 2018
POWER TRAIN
AS I WAS TRAVELLING ON A MAJOR FREEWAY, MY BRAND NEW 2016 NISSAN ROGUE BEGAN TO FEEL LIKE IT WAS "JUMPING." AT THAT POINT I NOTICED MY RPMS WERE HIGH FOR THE SPEED I WAS GOING. NOT EVEN 30 SECONDS AFTER, MY CAR COMPLETELY STALLED. I WAS IN THE FAST LANE OF THE FREEWAY AND BARELY HAD TIME TO REACT. I ENDED UP STUCK ON THE MEDIAN OF THE FREEWAY. I ENDED UP HAVING THE CAR TAKEN TO THE DEALER DOWN THE ROAD. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. I REFUSED TO DRIVE IT AND BEGAN SEEKING FURTHER HELP THROUGH NISSAN CONSUMER AFFAIRS. AFTER NEARLY A MONTH, AN ENGINEER FROM NISSAN TOOK 5 MINUTES TO LOOK AT IT AND NOTICED THE TRANSMISSION WAS SLIPPING. THE PREVIOUS WEEK BEFORE THIS MAJOR INCIDENT, THE CAR IS STALLED A FEW BLOCKS FROM MY HOME ON A RESIDENTIAL STREET AFTER ACCELERATING FROM A COMPLETE STOP. THE DEALERSHIP HAD TOLD ME THERE WAS NOTHING WRONG WITH IT AND IT WAS SAFE TO DRIVE. NOW HERE WE ARE 2 MONTHS LATER, AND IT FEELS AS IF THE TRANSMISSION IS SLIPPING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062219January 11, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED A SIGNIFICANT AMOUNT OF WATER INTO THE VEHICLE. SCOTT CLARK NISSAN IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058391January 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING VEHICLE IT CUT OFF AND A GOT A MESSAGE STATING TO CHECK THE CHASSIS CONTROL SYSTEM ERROR. IT WAS TAKEN TO DEALER ON FRIDAY DECEMBER 29, INITIALLY THEY SAID AFTER RUNNING NUMEROUS TEST THEY COULDN'T FIND ANYTHING WRONG SO THEY GAVE ME THE KEYS AND AS SOON AS I DROVE OFF IT DID AGAIN, I IMMEDIATELY WENT BACK AND THEY WERE ABLE TO SEE THE MESSAGE . THEY KEPT THE VEHICLE AND CALLED ME TO INFORM ME THAT THEY WOULD BE PUTTING A NEW CONTROLLER IN THE VEHICLE. ON TUESDAY JAN 2 I WAS TOLD MY CAR WAS READY, I PICKED IT UP DROVE HOME WITH NO PROBLEM. ON JAN 3 I DROVE TO AND FROM WORK WITH NO PROBLEM. AT APPROXIMATELY 700 AS I WAS GETTING READY TO GO TO CHURCH I TURNED THE CAR ON THEN ALL OF SUDDEN THE LIGHTS STARTED FLASHING AND IT WOULDN'T MOVE OR TURN OFF, I ALSO GOT THE MESSSGE AGAIN. MY BOYFRIEND DISCONNECTED THE BATTERY SO THAT I WOULD BE ABLE TO TURN THE CAR OFF. TOMORROW JAN 4 I WILL BE GETTING IT TOWED BACK TO THE DEALERSHIP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055283December 18, 2017
SUSPENSION
I KEPT HEARING A LOUD CLICKING OR POPPING NOISE COMING FROM THE FRONT OF THE CAR WHEN TURNING LEFT OR RIGHT TO MANEUVER IN AND OUT OF PARKING SPACES. I TOOK THE CAR TO THE DEALER ONLY TO BE TOLD IT WAS A BENT PIECE OF METAL BY A ROTOR. I DROVE THE CAR FROM THE DEALER STILL HEARING THE POPPING NOISE. I CALLED NISSAN USA AND GOT A CASE NUMBER. THE NOISE GOT LOUDER SO I TOOK THE CAR BACK TO THE DEALER ON 12/16/17. THE DEALER TOLD ME IT WAS THE ENTIRE FRONT SUSPENSION THAT HAD TO BE REPLACED. MILES ON THE CAR ARE APPROXIMATELY 24,000 AND COVERED UNDER THE 36,000-MILE WARRANTY. I AM GLAD THE CAR IS FIXED BUT I AM CONCERNED THAT A $35,000 VEHICLE IS REQUIRING SUCH MAJOR WORK WHEN ONLY A YEAR AND A HALF OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051029November 28, 2017
VISIBILITY/WIPER
WHILE DRIVING AT APPROXIMATELY 10 MPH ON A CITY STREET JUST STARTING TO MOVE FORWARD FROM BEING STOPPED AT A STOP LIGHT, THE REAR WINDOW SUDDENLY SHATTERED. THE MILEAGE WAS SLIGHTLY OVER 19,000 MILES. THE CAR IS 23 MONTHS IN TO A 36 MONTH LEASE. NOTHING OUT OF THE ORDINARY WAS HAPPENING THAT DAY, CLEAR SKIES AND 50 DEGREES. NISSAN CLAIMS SINCE IT ISN'T A "MANUFACTURERS RECALL" ITEM IT IS NOT COVERED UNDER FULL WARRANTY. SINCE IT IS A LEASE, I MUST USE NISSAN CLASS WHICH IS ALMOST 3 TIMES AS EXPENSIVE AS GLASS FROM A THIRD PARTY. TO TOP IT OFF, I HAVE DRIVING IN A RENTAL CAR FROM THE DEALERSHIP FOR THE LAST 7 DAYS AT $35 PER DAY. NISSAN FINALLY CALLED ME BACK (7 DAYS LATER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046594November 16, 2017
UNKNOWN OR OTHER
THE NISSAN ROGUE HAS A VIBRATION ON THE LEFT SIDE. CAN BE FELT WHEN HOLDING THE STEERING WHEEL. BROUGHT THIS TO THE ATTENTION AT THE DEALERSHIP 3 TIMES MORE THAN A YEAR AGO. LAST TIME THEY SAID THERE WILL BE A RECALL ON THIS ISSUE AS MY VEHICLE IS AFFECTED. AFTER CHECKING W/DEALERSHIP A FEW MORE TIMES, THERE IS STILL NO NEWS OF GETTING THIS RESOLVED. THIS HAPPENS WHILE I'M DRIVING AND IT MAKES ME NAUSEOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046878November 16, 2017
STRUCTURE:BODY
EVERYTHING IN THE VEHICLE SHAKES VIOLENTLY. THE SEATS AND THE HOOD MOST NOTICEABLY SHAKE. I'VE STOPPED BEFORE TO CHECK THAT IT WAS LATCHED OUT OF FEAR OF THE HOOD OPENING WHILE I'M DRIVING. THE SHAKING IS NOT AS BAD WHEN THE TIRES ARE ROTATED BUT IT EVENTUALLY RETURNS WITHIN A FEW WEEKS. IT HAS DONE THIS SINCE I PURCHASED IT. THE CAR HAS APPROXIMATELY 23,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045841November 13, 2017
UNKNOWN OR OTHER
AS I WAS DRIVING ON THE HIGHWAY, I HEARD A LOUD POP, LIKE A GUNSHOT AND SUDDENLY THE GLASS FROM MY SUNROOF WAS FALLING ON ME. I HAD A HOLE IN THE SUNROOF AND THE GLASS WAS FALLING ON ME WHILE DRIVING. NOTHING HIT MY CAR, IT JUST EXPLODED RANDOMLY- I HAD NO IDEA WHAT HAPPENED. I CALLED 911, POLICE CAME,AND LATER HAD THE SUNROOF REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045842November 13, 2017
AIR BAGS
TAKATA RECALL JUST GOT NOTICE ABOUT AIR BAGS NOTHING HAS HAPPEN YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045280November 11, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044310November 7, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
CAR FEELS LIKE SOMEONE IS PUSHING GAS PEDAL AN LETTING GO DURING SLOW 30 MPH. DEALER SAID NORMAL. HEATER WOLD WORK ON HEAT AFTER MOTOR WAS HEATED APPROX AFTER TEN MINUTES DRVING TIME AN COULD HEAR IT KICK IN AFTERWARDS. DEALER REPLACED PARTS. STILL SAME ISSUES.DEALER TECH SAID NORMAL. I HAVE OLD CAR SITTING OUTSIDE HEATS WITHIN SECONDS. TAKES THIS ONE TEN MINUTES OR MORE DRIVE TIME TO HEAT EVEN THOUGH IT'S GARAGE KEPT..HOOD CONSTANTLY BOUNCES FOR NEW CAR. DEALER MADE ADJUSTMENTS TWICE. STILL SAME ISSUE. JUNKIEST CHEAP CAR I EVER OWNED AN WISH HADN'T PURCHASED IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041672October 31, 2017
ELECTRICAL SYSTEM
A/C LINE INSTALLED DIRECTLY ABOVE ALTERNATOR. ON EXTENDED DRIVING TRIPS WITH A/C OPERATING AT MAXIMUM, CONDENSATION/MOISTURE ATTACHED TO LINE DRIPS FROM LINE ONTO ALTERNATOR CAUSING BATTERY LIGHT ON DASHBOARD TO FLICKER MOMENTARY. THIS PROBLEM OCCURS PERIODICALLY AND THE DEALER/NISSAN IS NOT ACKNOWLEDGING THE MALFUNCTION BECAUSE THE DEALERSHIP CANNOT DUPLICATE THE ISSUE WHEN TECHNICIAN RUNS A DIAGNOSTIC TEST. I INSTALLED INSULATION BOUGHT AT LOWE'S AND THE PROBLEM CEASED TO OCCUR. I THEN REMOVED THE INSULATION AND THE MALFUNCTION OCCURRED AGAIN (REPEATEDLY). I REINSTALLED INSULATION AND MALFUNCTION CEASED. TAKING THAT ACTION AND THE RESULT IS EVIDENCE THAT THE PROBLEM IS A DESIGN FLAW. I REQUESTED THAT NISSAN INSTALL PREFABRICATED INSULATION AS SEEN ON THE 2006 HONDA CRV WHICH HAS THE SAME A/C LINE CONFIGURATION, INSTALLED ABOVE THE ALTERNATOR. THAT IS TO PREVENT ALTERNATOR BEING RENDERED INOPERATIVE FROM CONSTANT MOISTURE INFUSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031532October 3, 2017
SERVICE BRAKES
WE PURCHASED OUT 2016 NISSAN ROGUE IN FEBRUARY OF 2017. IT ONLY HAS ~14K MILES ON IT AND THE ROTORS HAVE ALREADY WARPED. WE TOOK IT TO GAINESVILLE NISSAN AND ALL THEY DID WAS TURN THE ROTORS AND STATE THAT NISSAN DOES NOT CONSIDER THE ESSENTIALLY NEW ROTORS TO BE FAULTY. THE WEBSTER'S DICTIONARY DEFINITION OF FAULTY IS AS FOLLOWS: MARKED BY FAULT OR DEFECT :IMPERFECT. THE ROTORS ARE ESSENTIALLY NEW AND TURNING THEM VERY MUCH LIMITS THE LIFETIME OF THE PART. THE ROTORS AND PADS SHOULD BE REPLACED TO MAKE SURE WE ARE SAFE. THERE IS NO REASON FOR THESE LOW MILEAGE ROTORS TO HAVE WARPED. HOW MANY OTHER PEOPLE ARE IN THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023582September 15, 2017
FUEL/PROPULSION SYSTEM
TAKATA RECALL, NISSAN ROGUE 2016 AWD SV FUEL ECONOMY HAS A PROBLEM, THE ORIGINAL CHARACTERISTIC SAID THAT THE ECONOMY MPG: UP TO 26 CITY / 33 HIGHWAY BUT I ALWAYS GET 20MPG CITY AND 22 COMBINED. I AM BEING TESTING EVERY SINGLE TIME WHEN I FUEL IT, AND ALWAYS HAVE AROUND THOSE NUMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022632September 11, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
NISSAN'S INTELLIGENT KEY SYSTEM AUTOMATICALLY LOCKS THE CAR WHEN A DOOR IS SHUT, EVEN THOUGH THE KEY IS INSIDE. WE HAVE HAD THIS HAPPENS TWO TIMES THIS WEEK. MAYBE THE LATEST VERSION OF THEIR CAR SOFTWARE? WE JUST GOT THAT UPDATED. MY WIFE UNLOCKS ALL DOORS, OPENS PASSENGER CAR DOOR, PUTS PURSE WITH SMART KEY IN PASSENGER SEAT, SHUTS DOOR, OPENS REAR PASSENGER SEAT DOOR, PUTS SON IN CAR SEAT, SHUT DOOR AND BOOM, CAR LOCKS ITSELF. TWO TIMES. FIRE DEPARTMENT HAD TO COME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016049August 17, 2017
AIR BAGS
TL* THE CONTACT RENTED A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS RENTED FROM HERTZ AT ALAMO HEIGHTS IN SAN ANTONIO, TEXAS. WHILE DRIVING APPROXIMATELY 15 MPH BEHIND A PICK UP TRUCK WITH A TRAILER ATTACHED (WITH NO TAIL LIGHTS), THE PICK UP TRUCK BRAKED ABRUPTLY. THE CONTACT REAR ENDED THE TRAILER AND THE FRONTAL AIR BAGS AND SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER AND A PASSENGER WERE TREATED AT THE SCENE BY THE FIRE DEPARTMENT FOR CONCUSSIONS, BRUISES, AND A BROKEN FINGER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE HERTZ LOCATION AT THE PHOENIX AIRPORT IN ARIZONA AND EXCHANGED FOR ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11001454June 26, 2017
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO USE THE A/C UNIT, THE CONTACT STATED THAT THERE WAS FIBER GLASS PARTICLES COMING THROUGH VENTS. THE CONTACT STATED THAT THERE WAS EVIDENCE OF FIBER GLASS ON THE FRONT DRIVER AND PASSENGER SEATS, THE REAR SEATS, AND ALSO HER ARTICLE OF CLOTHING. THE VEHICLE WAS TAKEN TO WOODY FOLSOM NISSAN OF VIDALIA, 1609 E. 1ST STREET, VIDALIA, GA 30474 TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS CLEANED ON THREE SEPARATE OCCASIONS HOWEVER, THE ISSUE RECURRED. THE CONTACT WAS ALSO WAS CONCERNED ABOUT HEALTH ISSUES THAT COULD ARISE FROM BREATHING IN THE FIBER PARTICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THERE WAS NO ASSISTANCE OFFERED IN HAVING THE ISSUE RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995294June 15, 2017
SERVICE BRAKES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS ENGAGED AND A LOUD SQUEAKING NOISE EMITTED. THE VEHICLE WAS TAKEN THE EDISON NISSAN DEALERSHIP LOCATED AT 401 US HIGHWAY 1 NORTH 08817, PHONE NUMBER: 732-867-0400. AN INSPECTION AND DIAGNOSTIC WAS PERFORMED WHICH WAS UNABLE TO LOCATE A FAILURE CODE. HOWEVER, THE DEALER ADVISED THAT THE BRAKE PADS AND ROTORS MIGHT NEED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE DRIVER'S DOOR LOCK FAILED TO LATCH. THE DRIVER'S DOOR HINGE WAS REPLACED BUT THE BRAKE PADS, AND ROTORS WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980446April 25, 2017
STEERING
5,000 MILES. WHEN YOU TURN STEERING WHEEL I FEEL VIBRATIONS AT MY FEET THAT CORRESPOND TO THE DIRECT ACTION OF THE TURNING WHEEL. THIS HAPPENS DRIVING AND STILL. CAR HAS BEEN TO DEALOR 4 TIMES, AND WAS INSPECTED BY NISSAN CORPORATE. AT THE TIME CORPORATE CHECKED VEHICLE IT WAS NOT MAKING THE COMPLAINT. THEY REPLACED SOME PARTS - BOOT PREVIOUSLY WHICH ONLY FIXED FOR A FEW WEEKS. THE FEELING IS ESPECIALLY DETECTABLE WHERE YOU WOULD NORMALLY PUT YOUR LEFT FOOT. DRIVING STRAIGHT DOES NOT MAKE THE FEELING HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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