Nissan Rogue Complaints (2015)

554 consumer complaints on file.

#10967280March 20, 2017
VISIBILITY, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT THE AIR BAG OFF WARNING INDICATOR ILLUMINATED WHILE THE SEAT WAS BEING OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE FRONT DRIVER AND PASSENGER SIDE WINDOWS WERE ROLLED UP OR DOWN, THE WINDOWS HESITATED TO OPERATE AND AN ABNORMAL CLICKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960317March 13, 2017
UNKNOWN OR OTHER
WHEN DRIVING THE VEHICLE ON SNOW COVERED ROADS, IT WILL FIRST SHAKE AND SHUDDER THEN IT WILL EVENTUALLY STALL. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS COME ON, ONCE VEHICLE SITS FOR 10-15 MINUTES WITH THE ENGINE OFF THE VEHICLE WILL START BUT AFTER A SHORT DISTANCE IF THE ROAD CONDITIONS REMAIN THE SAME- SNOW COVERED IT CONTINUES TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958756March 6, 2017
AIR BAGS
NHTSA RECALL 16V-244. WE TOOK OUR VEHICLE IN TO HAVE THE OCCUPANT CLASSIFICATION SYSTEM SOFTWARE REPROGRAMMED. SINCE THE REPROGRAMMING, THE OCS LIGHT HAS COME ON WHILE A PASSENGER IS IN THE SEAT. WE TOOK OUR VEHICLE BACK TO THE DEALERSHIP ON MARCH 3 2017 TO CORRECT THE PROBLEM. WE WERE TOLD NISSAN IS AWARE OF THE PROBLEM AND SUGGESTS TO LATCH THE BELT BEFORE STARTING THE VEHICLE. IF THE LIGHT COMES ON, RESTART THE VEHICLE TO TURN THE LIGHT OUT. NISSAN SAYS NO NEW CORRECTION AVAILABLE AT THIS TIME. THE DEALERSHIP SERVICE DEPARTMENT SAID NISSAN PROBABLY WILL NOT DO ANYTHING UNTIL THERE IS A SERIOUS ACCIDENT OR DEATH. THE SERVICE WRITER ALSO SAID THE PROBLEM IS IN THE LIGHT AND THAT THE AIR BAG WILL DEPLOY. WHY SHOULD CONSUMERS HAVE TO INITIATE A QUICK FIX BY BUCKLING SEAT BELTS BEFORE STARTING AND HAVING TO RESTART IF THE LIGHT DOES NOT GO OUT. HOW ARE CONSUMERS TO BELIEVE THAT MAYBE THE AIR BAG WILL DEPLOY. THIS IS A VERY SERIOUS SITUATION THAT NISSAN SEEMS UNWILLING TO RESOLVE LONG TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957129February 26, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CAR HAS A KEYLESS OPERATION. AFTER SERVICE AN REPROGRAMMING FOR A CVT ISSUE, THE ENGINE FAILED TO START AFTER SITTING IN THE GARAGE OVERNIGHT. IN ORDER TO START, THE BRAKE MUST BE ENGAGED BEFORE PUSHING THE START BUTTON. THIS DID NOT WORK AND THE START ENGINE LIGHT DID NOT COME ON. PUSHING THE START BUTTON RESULTED IN CLICKING NOISE BUT THE SOLENOID (IF THIS CAR HAS ONE) DID NOT ENGAGE. AFTER TRYING SEVERAL TIMES AND TURNING LIGHTS ON AND OFF, THE CAR STARTS. I AM CONCERNED THAT THE IGNITION WOULD DISENGAGE WHILE DRIVING. ONCE THE VEHICLE STARTED, IT DID NOT SHUT OFF UNTIL I TURNED IT OFF; BUT I HAVEN'T TESTED DRIVING IT. THE CAR NEVER DID THIS UNTIL THE COMPUTER REPROGRAMMING DONE THIS PAST THURSDAY FEBRUARY 24TH WHEN I HAD THE CAR SERVICE BEFORE LEAVING ON A TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956654February 23, 2017
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
FORT WORTH NISSAN SOLD DEFECTIVE CAR. 6 MONTHS AFTER PURCHASE NEW 2015 NISSAN ROGUE , BRAKE PEDAL WOULD SQEAK WHEN DEPRESSING AND LETTING OFF PEDAL .DEALERSHIP WHERE PURCHASED SAID THIS WAS NORMAL WITH THE 2015 ROGUE MODEL. REPORTED 3 DIFFERENT TIMES DEC 2015, FEB 2016, AND MAR 2016. IT WOULD GET SO LOUD AT TIMES SPECIALLY AFTER HAVING CAR OUT IN RAIN. CONTACTED NISSAN CORPORATE 6/13/2016 AND REP SAID GO TO ANOTHER DEALER SHIP FOR SECOND OPINION. WENT TO ANOTHER DEALER SHIP 7/2016 GRUBBS NISSAN DEALER SHIP AND JULY 2017 BRAKE BOOSTER WAS FOUND TO BE DEFECTIVE. SEPTEMBER THE ISSUE STARTED AGAIN AND BRAKE BOOSTER WAS FOUND TO BE DEFECTIVE AGAIN. ROSA AT CONSUMERS FOR AUTO RELIABILITY AND SAFETY. SAID THIS HAD TO BE REPORTED SINCE IF WAS SAFETY ISSUE OF PROPER BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955005February 16, 2017
AIR BAGS
THE AIR BAG LIGHT ON MY DASH IS ON AND NISSAN REFUSES TO LOOK INTO WHY IT IS ON OR IF THERE IS A FAUTLY AIRBAG UNLESS I PAY THEM TO DIAGNOSE THE ISSUE AND THEN PAY THEM TO FIX THE ISSUE. THIS IS A SAFTEY CONCERN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947027January 23, 2017
AIR BAGS, SEAT BELTS
I WAS INVOLVED IN A CAR ACCIDENT WITH $12,863 WORTH OF DAMAGED TO THE FRONT OF MY CAR. DRIVER AIR BAG DID NOT GO OFF..I HIT THE STERRING WHEEL SO HARD THAT I FRACTURED A RIB AND A SWOLLEN CHEST INSIDE AND OUT..ABOUT 8 MONTHS AFTER I BOUGHT IT THERE WAS A RECALL ON THE PASSENGER SIDE AIR BAG BUT I AM THINKING THAT THE DRIVER SIDE SHOULD BE CHECKED AS WELL. I WAS GOING THRU A GREEN LIGHT ON A CITY STREET AND A LADY RAN THE RED LIGHT COMING FROM THE OTHER WAY. I BRAKED AND LAID ON THE HORN WHEN I SAW HER COMING OUT AND SWERVED MY CAR BUT COULDN'T AVOID HER. FIRST IT WAS A NO FAULT BUT THEN SHE WAS PROVEN TO GO THRU THE RED LIGHT. LUCKY I HAD MY SEATBELT ON BUT THAT DIDN'T EVEN STOP ME FROM HITTING THE STEERING WHEEL HARD!!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10944081January 10, 2017
STRUCTURE:BODY
DURING RAIN OR DRIVING THROUGH CAR WASH WATER ENTERS THE INTERIOR OF VEHICLE THROUGH DRIVERS SIDE WINDOW,PASSENGER WINDOW OR BACK HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938563December 29, 2016
AIR BAGS
BEGINNING IN JULY I BEGAN HAVING ISSUES WITH THE AIRBAG LIGHT IT WAS OFF WHEN IT SHOULD BE ON AND ON WHEN IT SHOULD BE OFF IT HAS BEEN TO THE DEALERSHIP ON MULTIPLE OCCASIONS AND MULTIPLE SOURCES HAVE LOOKED AT IT BUT CONTINUE TO BLAME MYSELF AND FAMILY. I HAVE PICTORIAL EVIDENCE TO SHOW PEOPLE SITTING IN THE SEAT IN THE AIRBAG IS OFF AND PICTORIAL EVIDENCE SHOWING THAT THE AIRBAG SHOULD BE ON. IT'S BEEN "REPAIRED" MULTIPLE TIMES TO NO SUCCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935544December 15, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON DECEMBER 10, 2016 MAY SON AND I WENT TO SUPERCUTS NEAR LOUIS HENNA BLVD AND IH35 NORTH AROUND 11:00 AM, WHEN I WENT TO PULL INTO A PARKING SPACES, I SLOWED DOWN FROM DRIVING ABOUT 10 MILES AN HOUR, TOOK MY FOOT OFF OF THE ACCELERATOR, APPLIED THE BRAKES TO PARK AND THE 2015 NISSAN ROGUE I WAS DRIVING DID NOT SLOW DOWN, IN FACT IT ACCELERATED AND THREW VEHICLE UP AGAINST A BRICK AND MORTER PILLAR. MEANWHILE I AM STILL TRYING TO STOP THE VEHICLE BY BRAKING AND VEHICLE IS IN PARK. VEHICLE AFTER ABOUT 2 MINUTES STOPS ACCELERATION AND I CANNOT GET VEHICLE OUT OF PARK, I KEPT TRYING TO GET VEHICLE OUT OF PARK TO REVERSE IT OFF OF THE CURB. FINALLY AFTER SEVERAL ATTEMPTS, I MOVE INTO REVERSE TO GET CAR OFF OF CURB. THE WHOLE FRONT END OF MY VEHICLE IS CRASHED. THERE ARE PIECES OF MY VEHICLE ON THE SIDEWALK IN FRONT OF ASIAN RESTAURANT. RESTAURANT EMPLOYEE WITNESSED THE WHOLE THING AND HE COMES OUT TO SEE IF WE ARE OKAY.I CHECKED TO SEE IF MY SON WICHAR CLEVELAND IS OKAY. THE AIRBAGS DID NOT DEPLOY. I CONTACTED ELEPHANT INSURANCE. I DON'T SEE ANY FLUIDS SO I DRIVE VEHICLE TO SERVICE KING, VERY SLOWLY, A FEW BLOCKS AWAY. I CALLED NISSAN ON MONDAY, THEY TOOK MY INFO SAID SOMEONE WOULD CONTACT ME. DEHENRY CALLED NEXT DAY, SAID NISSAN IS NOT LIABLE. I REQUESTED THEY LET ME TRADE VEHICLE FOR A NEW ONE, I DON'T WANT TO DRIVE THAT VEHICLE NOR SHOULD ANYONE ELSE DRIVE IT. I ALSO ASKED THEY PAY FOR CAR RENTAL, DEDUCTIBLES, TOWING OR ANY OF MY EXPENSES. NISSAN INFORMED ME THEY COULD NOT SEND AN INVESTIGATOR TO LOOK AT VEHICLE UNTIL JANUARY 5, 2017 WITH NO GUARANTEES THAT NISSAN WOULD BE LIABLE.I RESEARCHED THE VEHICLE ONLINE AND THIS HAS HAPPENED BEFORE TO SOMEONE ELSE YET NISSAN HAS NOT DONE A RECALL. I GUESS THEY WILL WHEN SOMEONE IS KILLED!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10934446December 10, 2016
ELECTRICAL SYSTEM
SAME ISSUE AS DESCRIBED IN NHTSA ID NUMBER: 10903208 CAR DOES NOT PICK UP MY KEY FOB. I CAN BE TRYING TO ENTER MY TRUCK AND IT WONT PICK IT UP. I HAVE TO TAKE IT OUT MY POCKET AND CLICK THE OPEN BUTTON. I HAVE BEEN IN MY CAR AND TRYING TO START IT AND IT WONT START. IT SAYS KEY NOT DETECTED. HOWEVER, THE KEY IS IN MY POCKET. IT WONT START. I HAVE TO TAKE OUT THE FOB AND RE-SYNC TO GET THE VEHICLE TO PICK UP THE KEY. VERY ODD. THE VEHICLE WAS NOT ON...STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928604November 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF BRAKE FUNCTIONALITY AFTER BEING STRUCK IN A SIDE IMPACT COLLISION. THE VEHICLE STOPPED INDEPENDENTLY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. A NISSAN TECHNICIAN INSPECTED THE VEHICLE, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT SUFFERED MINOR BRUISES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,081. UPDATED 01/11/2017*CT UPDATED 9/7/18*JB *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10928127November 27, 2016
UNKNOWN OR OTHER
I RECEIVED RECALL NOTICES ABOUT THIS AND OTHER ISSUES. I CONTACTED PORRECO NISSAN IN ERIE, PA (WHO SOLD ME THE CAR) AND WAS TOLD NOT TO WORRY ABOUT IT IF I WASN'T HAVING PROBLEMS. I THEN CALLED NISSAN CONSUMER AFFAIRS AND WAS TOLD THAT THE DEALERSHIP NEEDED TO TAKE CARE OF IT. I MADE THE HOUR AND A HALF TREK TO THE DEALERSHIP AND HAD IT SERVICED - I THINK. NOW, I AM RECEIVING NOTICES FROM NISSAN TELLING ME IT WASN'T DONE, WHICH MAKES ME SEEM NEGLIGENT. I CALLED NISSAN AND CAN'T EVEN GET SOMEONE WHO SPEAKS GOOD ENOUGH ENGLISH TO UNDERSTAND MY ISSUE AND GET ME TO SOMEONE IN NISSAN NORTH AMERICA'S TENNESSEE OFFICE. AFTER ALREADY HAVING PROBLEMS WITH THE DEALERSHIP, I DON'T KNOW IF THEY TRULY PERFORMED THE WORK OR NOT, SINCE NISSAN CORPORATE IS STILL SENDING ME THESE LETTERS. I DON'T KNOW WHO TO TRUST AT THIS POINT AND NEED SOME INTERVENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924242November 4, 2016
AIR BAGS
PASSENGER AIR BAG LIGHT COMES ON EITHER WHILE DRIVING WITH PASSENGER IN FRONT SEAT. SHE IS 5'4" & 200LBS. I HAVE BROUGHT IT BACK TO THE DEALER 4 TIMES, & LAST TIME THEY HAD IT FOR 6 DAYS & COULD NOR REPLICATE THE PROBLEM. ON A 1500 MILE TRIP TO FL FROM MA, IT HAPPENED 4 TIMES, & ONCE WITH ME IN THE PASSENGER SEAT (I AM 5'6" & 260 LBS) DEALER WILL NOT REPLACE SENSORS OR COMPUTER UNTIL IT SEES THE ERROR. WHAT DO I DO DRIVE AN UNSAFE VEHICLE? I AM DUE TO RETURN TO MA THIS SUNDAY, DOES MY WIFE SIT IN THE REAR SEAT? THIS HAS HAPPENED AT LEAST 25 TIMES IN THE LAST 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920174October 31, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. AFTER APPLYING THE BRAKES ABRUPTLY TO AVOID A COLLISION AND ATTEMPTING TO ACCELERATE, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND INCREASED IN RPMS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 01/11/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903414September 3, 2016
AIR BAGS
ALTHOUGH THIS ISSUE IS IDENTIFIED FOR CERTAIN 2015 ROGUES, MINE IS NOT AMONG THEM, HOWEVER I AM EXPERIENCING THE FOLLOWING: THE FRONT SEAT PASSENGER OCCUPANT CLASSIFICATION SYSTEM LIGHT IN THE DASH IS LIT UP WHETHER OR NOT AN OCCUPANT IS IN THE PASSENGER SEAT. IT STARTED TO COME ON INTERMITTENTLY WHEN THE SEAT WAS OCCUPIED AND EMPTY AND NOW IT STAYS ON CONTINUOUSLY ONCE THE ENGINE IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903208September 2, 2016
ELECTRICAL SYSTEM
I HAVE NOTICED ON SEVERAL OCCASIONS THAT MY CAR DOES NOT PICK UP MY KEY FOB. I CAN BE TRYING TO ENTER MY TRUCK AND IT WONT PICK IT UP. I HAVE TO TAKE IT OUT MY BAG AND CLICK THE OPEN BUTTON. I HAVE BEEN IN MY CAR AND TRYING TO START IT AND IT WONT START. IT SAYS KEY NOT DETECTED. HOWEVER, THE KEY IS AROUND MY NECK. IT WONT START. I HAVE TO HIT THE BUTTON SEVERAL TIMES...ON AND OFF...TO GET THE TRUCK TO PICK UP THE KEY. VERY ODD. THE VEHICLE WAS NOT ON...STATIONARY. THE LAST TIME THIS HAPPENED WAS SUNDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898280August 24, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 25 MPH, A SECOND VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED A FRACTURED NOSE AND FACIAL LACERATIONS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *DSY SEE ODI 11039959.UPDATED 11/08/17 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10896104August 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG LIGHT WOULD ILLUMINATE OFF AS IS NO ONE WAS SITTING IN THE SEAT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894520August 11, 2016
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, VISIBILITY
2015 NISSAN ROGUE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE, BLIND SPOT DETECTION FAILURE, CRACKED WINDSHIELD REPLACEMENT, FRONT FENDER AND HOOD PAINT ISSUES AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER ALSO STATED, THE CLIMATE CONTROLS DID NOT WORK, AND HEAT BARELY CAME OUT OF THE VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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