Nissan Rogue Complaints (2018)

671 consumer complaints on file.

#11268812October 16, 2019
SERVICE BRAKES
I AM HAVING A LOT OF PROBLEMS WITH MY EMERGENCY BREAKS. MOST TIMES, IT BREAKS WHEN THERE IS NO VEHICLE IN FRONT OF ME OR BEHIND. IT IS REALLY DANGEROUS BECAUSE I ALMOST HAD AN ACCIDENT TWICE. I AM REPORTING THIS TO SEE IF THERE IS A WAY THIS CAN BE RESOLVED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268717October 15, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 35 MPH OVER A CONSTRUCTION METAL PLATE ON THE ROAD, THE VEHICLE STOPPED AND THE MESSAGE "EMERGENCY BRAKE SYSTEM ACTIVE" WAS DISPLAYED. THE CONTACT SWITCHED INTO PARK AND THEN INTO DRIVE. THE VEHICLE WAS TAKEN TO KELLY NISSAN OF ROUTE 33 (3830 EASTON NAZARETH HWY, EASTON, PA 18045) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS INCLUDED IN A "VOLUNTARY RECALL" AND SHE WOULD RECEIVE A LETTER FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268773October 15, 2019
SERVICE BRAKES
WAS DRIVING THE VEHICLE AT SPEED OF 45MPH AND WAS ABOUT TO MAKE A LEFT TURN AT AN INTERSECTION. THE VEHICLE BRAKED ABRUPTLY ITSELF FOR A WHILE AND THEN THE AEB MALFUNCTION LIGHTS TURNED ON. AFTER THE INCIDENT, TOOK THE VEHICLE TO THE NEARBY NISSAN SERVICE AND REPORTED THE PROBLEM. THE TECHNICIAN REPORTED THAT SOME AEB SENSOR ERROR CODES HAVE BEEN DIAGNOSED AND THE CORRECTIONS HAVE BEEN APPLIED. SURPRISED TO SEE THAT THIS INCIDENT HAPPENED FOR THE THIRD TIME WITH THIS VEHICLE AFTER PERFORMING THE UPDATE FIX FOR THE AEB MALFUNCTION AT A NISSAN SERVICE CENTER TWO TIMES PRIOR TO THIS. ALL THREE REPAIR INVOICES ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267869October 11, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING, THE CONTACT NOTICED THAT THE FORWARD COLLISION EMERGENCY BRAKING SYSTEM INDICATOR TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SMITHTOWN NISSAN (535 MIDDLE COUNTRY RD, ST JAMES NY 11780, (631) 361-9696) AND A SOFTWARE UPDATE WAS COMPLETED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267253October 9, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE IN MOTION (APPROXIMATELY 45-50 MPH) ON A BRIDGE APPROACHING A HIGHWAY MY VEHICLE SELF-BRAKED. I DID NOT BRAKE, THE VEHICLE DID. THERE WAS NOTHING CLOSE TO ME, IN FRONT, OR BEHIND ME AT THE TIME. THE VEHICLE WAS SCREECHING FROM THE BRAKING. ONCE I WAS ABLE TO CONTROL THE VEHICLE, I GOT OFF THE HIGHWAY. I CONTACTED MY DEALERSHIP AND THEY WEREN'T PHASED, I WAS TOLD PERHAPS THE SENSOR PROBABLY SAW SOMETHING. THIS IS NOT SAFE, AND I AM VERY CONCERNED TO DRIVE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267089October 8, 2019
SERVICE BRAKES
I HAVE HAD MY 2018 NISSAN ROUGE FOR A LITTLE OVER A YEAR. OVER THE YEAR THE VEHICLE HAS FOR NO REASON AT ALL STOPPED ON ITS OWN, A FEW TIMES WHILE DRIVING ON HIGHWAY GOING 65 MPH. IT HAS HAPPENED ROUGHLY A TOTAL OF 10 TIMES, AT FIRST I THOUGHT I WAS COMPLETELY INSANE, HOW IS A CAR BRAKING ON ITS OWN. BUT THEN IT CONTINUED TO HAPPEN AND NOW I'VE SEEN STORIES OF OTHER PEOPLE EXPERIENCING THE SAME THING. THE SCARIEST TIME WAS WHEN MY FIANCE AND I WERE ON A HIGHWAY DOING ROUGHLY 65 MPH AND THE CAR FOR ABSOLUTELY NO REASON STARTED TO BRAKE - IT FELT LIKE I WAS GOING TO GO THOUGH MY WINDSHIELD. THERE WAS NOTING IN THE ROAD, NO BUMPS - CLEAR, FLAT ROAD AND JUST SUDDENLY ITS STARTS STOPPING. IT SCARED THE LIFE OUT OF BOTH OF US AND I HAVE FELT VERY UNSAFE OPERATING THE VEHICLE EVER SINCE. LUCKILY NO ONE WAS HURT BUT IT FEELS LIKE ONLY A MATER OF TIME BEFORE I AM NOT SO LUCKY. NISSAN NEEDS TO ADDRESS THIS ISSUE AND FIX IT, I WANT A DIFFERENT CAR, I DON;T FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267110October 8, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CAR SUDDENLY STOPPED A COUPLE OF TIMES WHILE NO OTHER OBJECT WAS IN FRONT OF ME. AND NOW I ENCOUNTERED A MALFUNCTION THAT APPEARS AS A WARNING ON MY DASHBOARD SHOWING THE EARLY BRAKE DETECTION NOT WORKING PROPERLY. I TOOK A PICTURE OF WHAT IT LOOKS LIKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266919October 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I WAS DRIVING TO WORK THIS MORNING AT 6:25AM ABOUT 35 MPH ON A MAJOR ROAD, NOT HIGHWAY, WHEN THE AUTOMATIC VEHICLE BRAKES STOPPED THE CAR SUDDENLY. THE BRAKES SHOWED UP IN THE DISPLAY. THERE WAS NOTHING IN FRONT OF ME, CLEAR ROAD, NO RAIN. I WAS SHAKEN UP A BIT, THE BRAKES RELEASED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265667October 2, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHEN THE VEHICLE WAS STARTED, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO NISSAN CITY (225 BOSTON POST RD, PORT CHESTER, NY 10573, (914) 937-1777) THREE SEPARATE TIMES, BUT WAS UNABLE TO FIND ANY FAILURES. ALSO, WHEN THE CRUISE CONTROL WAS ADJUSTED, THE VEHICLE WOULD PERFORM THE OPPOSITE OF THE REQUESTED FUNCTION. WHEN THE HAZARD LIGHTS WERE ENGAGED, IT DISABLED THE SPEEDOMETER; THEREFORE, THE CONTACT DID NOT KNOW THE SPEED BEING TRAVELED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. AFTER THE THIRD VISIT TO THE DEALER, THE MANUFACTURER LAUNCHED A NEW INVESTIGATION AND STATED THAT THEY WOULD CALL THE CONTACT BACK WITH THE RESULTS. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265487October 1, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA FREEZES UP OR DISAPPEARS WHILE BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258983September 30, 2019
SERVICE BRAKES
DRIVING DOWN A ROAD THANK GOD NO VEHICLES BEHIND, GOING APPROX 25-30 AND ALL OF A SUDDEN WITHIN 10 SECONDS I GOT A YELLOW WARNING, THEN IMMEDIATELY RED WARNING LIGHT THAT COMPLETELY STOP MY VECHILE TO A DEAD STOP . THEN I PUT THE GAS ON IT WAS RUFF AND THEN IT WAS OK TO DRIVE THE CAR. MYSELF AND 3 OTHERS WERE INJURIED LIKE WE HIT A WALL.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11258714September 28, 2019
SEATS
THIS VEHICLE WAS PURCHASED NEW, HAS MANUAL SEATS THAT AFTER A FEW MONTHS STARTED SINKING ON THEIR OWN WITHIN A FEW HOURS OF BEING SET. IT'S UNABLE TO RETAIN THE SET SEAT HEIGHT FOR ANY EXTENDED PERIOD OF TIME AND FORCES THE DRIVER TO KEEP PUMPING UP THE SEAT WHILE DRIVING OR ADJUST REAR MIRRORS TO COMPENSATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258768September 28, 2019
SERVICE BRAKES
THE AUTOMATIC EMERGENCY BRAKES ACTIVATED MULTIPLE TIMES WHEN THERE WAS CLEARLY NO OBSTRUCTION IN MY DRIVE PATH TO WARRANT AN EMERGENCY STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254965September 24, 2019
SERVICE BRAKES
2018 NISSSAN ROGUE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RADIO/NAVIGATION. *LD THE CONSUMER STATED WHILE DRIVING THE BRAKES ACTIVATED INDEPENDENTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257373September 23, 2019
SERVICE BRAKES
WHEN DRIVING DOWN A PUBLIC ROAD IN OUR CITY, THERE WAS NO CAR IN FRONT OF MY VEHICLE OR NEAR ME, AND THE EMERGENCY AUTO BREAKING SYSTEM WENT OFF AND MY CAR IMMEDIATELY STARTED DANGEROUSLY BREAKING AND THE WARNING LIGHTS WERE GOING OFF. LUCKILY THERE WAS A TURN AND I TURNED SO AS NOT BE HIT FROM BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256569September 19, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE REVERSING THE VEHICLE, THE AUTO BRAKING FEATURE OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THERE WAS NOTHING BEHIND THE VEHICLE WHEN THE BRAKING SYSTEM OPERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFFREY NISSAN (30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378). THE CONTACT MENTIONED THAT THE DEALER REPAIRED THE BRAKING SYSTEM FROM THE UNKNOWN RECALL NOTICE SHE RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,300. *BF THE CONSUMER NO LONGER OWNS THE VEHICLE.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256573September 19, 2019
SERVICE BRAKES
FALSE ACTIVATION OF THE 2018 NISSAN ROGUE AUTOMATIC EMERGENCY BRAKING SYSTEM. BRAKE ALERT OFTEN GOES ON FOR NO REASON CAUSING CONCERN WHEN DRIVING. THIS HAPPENS ON A ~WEEKLY BASIS AND OFTEN HAPPENS SEVERAL TIMES DURING ONE TRIP. IT STARTED SHORTLY AFTER RECEIVING THE VEHICLE AND HAPPENS AT ANY SPEED. WE BROUGHT TO NISSAN DEALER AND THEY SAID THEY CAN NOT HELP FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256701September 19, 2019
SERVICE BRAKES
ON THE DATE LISTED BELOW, 7/2/2019, AND TWO OTHER TIMES AFTER, THE BRAKES RANDOMLY AND SUDDENLY ACTIVATED. THE FIRST TIME WAS AT NORMAL SPEED, 30-35 MPH ON A CITY STREET. THE SECOND WAS AT LOW SPEED IN A PARKING GARAGE. THE THIRD WAS AGAIN ON A CITY STREET. EACH TIME THE CAR WAS MOVING FORWARD, NO OTHER VEHICLES WERE IN CLOSE PROXIMITY, AND A SUDDEN BEEPING OCCURRED AT THE SAME TIME THE BRAKES ENGAGED. EACH TIME IT WAS BRIEF, AND FORTUNATELY THE CAR WAS ABLE TO BE CONTROLLED, BUT IF IT HAPPENS AT HIGHWAY SPEED THE RESULT COULD BE CATASTROPHIC. EVEN AT LOW SPEED, AN ACCIDENT COULD OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256352September 18, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 50 MPH, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITHOUT WARNING AND STOPPED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. WHILE PULLING INTO THE DRIVEWAY, THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HERITAGE NISSAN (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161, (706) 291-1981) THREE TIMES FOR THE SAME FAILURE. THE DEALER DIAGNOSED THE VEHICLE, BUT DID NOT DISCLOSE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM AND THE ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION EACH TIME THE VEHICLE WAS POWERED OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 36969839. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256449September 18, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 25 MPH, THE EMERGENCY BRAKING SYSTEM ACTIVATED. THE CONTACT HEARD AN ABNORMAL NOISE AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO GARDEN CITY NISSAN (LOCATED AT 316 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-4400), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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