Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11279366November 11, 2019
UNKNOWN OR OTHER
MY 2017.5 NISSAN ROGUE SV AEB WENT OFF WITH NO WARNING OR ANY THREAT OF A AUTOMOBILE OR PERSON IN THE WAY. WE WERE ON A HIGHWAY GOING 50 MPH STRAIGHT. I HAD TO SERVE SO CARS BEHIND ME WOULDN'T HIT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279250November 10, 2019
UNKNOWN OR OTHER
MY DAUGHTER LEASED A 2017 NISSAN ROGUE SV AWD AND ON A LEAST 2 OCCASIONS (11/17 & 2/19) THE AEB (AUTOMATIC EMERGENCY BRAKING) SYSTEM SUDDENLY ACTIVATED ON ITS OWN FOR NO APPARENT REASON AS THERE WAS NO VEHICLE OR OTHER OBSTRUCTION IN FRONT. THIS HAPPENED AT HIGHWAY SPEEDS BUT THANK GOD NO ACCIDENT OCCURRED. WE HAVE LOST ALL CONFIDENCE IN THE VEHICLE AND LOOK FORWARD TO TURNING IT IN. ATTEMPTS TO RETURN THE VEHICLE EARLY (9 MONTHS REMAINING ON LEASE) TO NISSAN WERE MET WITH CONSTANT COMMENTS TO RETURN TO THE DEALERSHIP TO REPAIR THE ISSUE. NISSAN GAVE NO VALUE AND EXPRESSED NO COMPASSION WHEN INFORMED OF THE TRAUMA THE SUDDEN AND UNEXPECTED STOPS CAUSED US. JUST THINK ABOUT IT TOTAL LOSS OF VEHICLE CONTROL ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277489November 1, 2019
AIR BAGS, SEATS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
I WAS STOPPED TO TURN LEFT ON A MAIN ROAD, WHEN A TRACTOR TRAILER REAR ENDED MY CAR AND THEN SLIDE IT SIDEWAYS , HITTING THE SIDE OF THE TRACTOR TRAILER. THE TRACTOR TRAILER WAS LEANING ON MY CAR. NONE OF MY AIRBAGS WENT OFF . BOTH SEATS BROKE, AND BOTH THE HEADRESTS FLEW OFF DURING THE CRASH. THE DRIVER SEAT EVEN TWISTED TO THE RIGHT.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11271569October 28, 2019
UNKNOWN OR OTHER
A/C DOES NOT WORK PROPERLY. WITH A/C ON AND IN AN MODE THE AIR BEING BLOWN THROUGH THE VENTS REDUCES OVER TIME UNTIL THERE IS A COMPLETE ABSENCE OF COOL AIR. I MUST TURN THE A/C OFF FOR MORE THAN 20 MINUTES TO HAVE IT WORK NORMALLY AGAIN, BUT IT DOES THAT SAME AFTER AN EVEN SHORTER AMOUNT OF TIME. THIS HAPPENS CONSTANTLY SINCE THE ORIGINAL DATE I FOUND THE ISSUE. THE VEHICLE HAS BEEN PROPERLY SERVICED AT SCHEDULED TIMES AND HAS 25K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270726October 24, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE STREET AND A CAR MADE A TURN IN FRONT OF ME AND MY FRONT COLLISION THING DID NOTHING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11270633October 24, 2019
AIR BAGS
MY VEHICLE WAS IN MOTION ON A CITY STREET WITH NO POT HOLES NO OTHER VEHICLES WERE AROUND AND MY AIRBAGS DEPLOYED ALL ON THEIR OWN. NO ACCIDENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269996October 21, 2019
SERVICE BRAKES
AS I WAS DRIVING MY CAR AT 20-25MPH, MY CAR SUDDENLY BEEPED AND SLAMMED ON THE EMERGENCY BREAK OUT OF NO WHERE. AT FIRST I THOUGHT IT WAS MY TIRES. I GOT ALL 4 TIRES FIXED BUT THAT DIDN'T RESOLVE THE ISSUE. I AM AFRAID THIS CAN HAPPEN ON THE FREEWAY WITH MY CHILDREN. MY NISSAN 2018 ROUGE HAS A SENSOR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269531October 19, 2019
UNKNOWN OR OTHER
AS WITH THE MANY OTHER COMPLAINTS THAT I HAVE SEEN AND READ ABOUT IN ARTICLES, I'VE EXPERIENCED THE AUTOMATIC EMERGENCY BRAKING SYSTEMS ENGAGING EVEN WITH NO REASON TO BE DOING SO, I.E. CLEAR SPACE IN FRONT OF ME/NO VEHICLES, NO SIGNS OR BARRIERS WITH IN DIRECT SIGHT OF THE FRONT OF THE VEHICLE. THE DEALERSHIP WHERE I HAVE IT SERVICED DID PERFORM A SOFTWARE UPDATE, WHICH DID DECREASE THE TIMES IT GOES OFF UNWARRANTED, HOWEVER IT STILL OCCURS WITH NO REASON TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268999October 16, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE DEFROSTER WAS MALFUNCTIONING AND NOT OPERATING ON A CONSISTENT BASIS; THEREFORE, THE WINDOWS WOULD NOT DEFROST TO PROVIDE PROPER VISIBILITY. THE CONTACT STATED THAT THE DEFROSTER FAILED TO WORK PROPERLY AND BLEW OUT COLD AIR ONTO THE WINDOWS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268185October 13, 2019
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG LIGHT ON THE DASH STAYS ON EVERY TIME I DRIVE & THE PASSENGER AIR BAG LIGHT ALSO ALWAYS STAYS ON INDICATING THAT THE PASSENGER AIR BAG IS OFF EVEN WITH AN ADULT SITTING IN THE SEAT. NOT SURE IF IS AN ELECTRICAL ISSUE WITH THE WIRING OR AN AIR BAG SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267997October 11, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO HESITATE AND SEIZE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE CONTACT CALLED EDEN PRAIRIE NISSAN (LOCATED AT 12790 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 567-2100) AND INFORMED THEM OF THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LASER SENSOR FOR THE EMERGENCY BRAKING SYSTEM NEEDED TO BE UPDATED AND THE AEB SYSTEM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 25, 2019, THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AEB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON OCTOBER 4, 2019, THE FAILURE RECURRED A FOURTH TIME. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON OCTOBER 11, 2019. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266633October 6, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THIS IS MY SECOND REPORT, I PAID FOR AN ABS CONTROL UPDATE FOR MY NISSAN ROUGE 2017 AND TWO WEEKS LATER MY ROUGE STARTED STOPPING AGAIN AND SLOWING DOWN AGAIN WHILE DRIVING IT. I HAVE KEPT THIS VEHICLE PARKED IN MY GARAGE BECAUSE I AM VERY AFRAID TO DRIVE IT BECAUSE IT IS UNSAFE. I FEEL CHEATED BECAUSE I'M STILL PAYING A NOTE ON A CAR THAT I CANNOT DRIVE BECAUSE IT IS UNSAFE FOR ANYONE. I RECEIVED A NOTICE IN THE MAIL FROM NISSAN TO BRING MY 2017 NISSAN ROUGE IN TO HAVE THE SAME UPDATE ONLY THIS TIME THEY ARE OFFERING THE UPDATE FOR FREE, I HAVE NO FAITH THAT THE UPDATE WILL WORK. I'M JUST GETTING THE RUN AROUND FROM NISSAN,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266003October 3, 2019
UNKNOWN OR OTHER
MY VEHICLE CAN GO INTO GEAR WITH OUT KEYS OR PRESSING THE BREAK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11265375October 1, 2019
VEHICLE SPEED CONTROL
OWN 2017 ROGUE. AFTER RECEIVING AN RECALL SOFTWARE UPDATE 5 HOURS LATER MY CAR EXPERIENCED THIS. HAD RIGHT FOOT ON BRAKE AND WAS PULLING INTO A PARKING SPOT WITHIN A PARKING GARAGE. CAR WAS MOVING BUT AT IDLE SPEED CAUSE I WAS 1/4 OF WAY INTO PARKING SPOT WHEN SUDDENLY I HEARD THE ENGINE REV AND CAR TOOK OFF STOPPING ONLY BY THE CEMENT WALL IN FRONT OF ME. HAD IT BEEN A RAILING ON THIS OUTSIDE WALL I WOULD HAVE GONE OVER 7 FLOORS DOWN. NO MATS IN CAR AND I WAS WEARING FLATS SO NISSAN CAN'T SAY THAT CAUSED THIS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11265259September 30, 2019
UNKNOWN OR OTHER
THERE IS AN ISSUE WITH THE FRONT-END COLLISION SENSOR CAUSING THE VEHICLE TO FALSELY REGISTER AN OBSTRUCTION CAUSING THE VEHICLE TO STOP. ON SEVERAL OCCASIONS I HAD THE SENSOR TRIP GOING AT SPEEDS LOWER THAN 30MPH. NORMALLY IT WAS WHEN THERE WAS A DIP IN THE ROAD OR NEAR RAILROAD TRACKS. MOST RECENTLY I HAD TWO SITUATIONS WHILE DRIVING ON THE HIGHWAY. THE FIRST WAS ON THE HIGHWAY IN A HILLY AREA (LAKE OF THE OZARKS MO) AND IT WAS RAINING. I RECEIVED SEVERAL ALERTS THAT HE SENSOR COULD NOT DETECT BECAUSE IT WAS OBSTRUCTED. WEN IT DID THIS, THE SPEED OF THE CAR REDUCED, BUT DID NOT STOP AND THE STEERING WHEEL LOCKED FOR A MOMENT. I DISABLED THE SYSTEM TO CONTINUE THE REST OF MY DRIVE. THE ROAD CONDITIONS WERE VERY WE AND I DID NOT WANT TO EXPERIENCE ISSUES. THE SECOND WAS ON THE HIGHWAY, DOING OVER 80MPH IN THE LEFT HAND LANE PASSING THE VEHICLE IN THE RIGHT LANE. AS I CAME DOWN THE HILL THE CAR CAME TO A STOP AND THE STEERING WHEEL LOCKED A THE SAME TIME NOT ALLOWING ME TO CLEAR THE ACTIVE HIGHWAY. I TOOK MY FOOT OFF OF THE ACCELERATOR AND WAS ABLE TO THEN PRESS IT AGAIN AND MOVE INTO THE SHOULDER OF THE ROAD. THE ROAD CONDITIONS WERE DRY THIS TIME (2 DAYS LATER THAN THE PREVIOUS INCIDENT). THANKFULLY THERE WAS NOT A VEHICLE RIGHT BEHIND ME AS THEY WOULD NOT HAVE HAD A REACTION TIME BECAUSE OF COMING DOWN THE HILL. I AGAIN HAD TO DISABLE THE SAFETY SENSOR FEATURE AND DROVE THE REMAINING 10 HOURS OF MY TRIP WITHOUT IT. I CONTACTED THE DEALER ON 9/3 WHEN THEY OPENED AND WAS ADVISED THERE WAS A SAFETY RECALL THAT I SHOULD BRING IT IN BUT WAS NEVER NOTIFIED OF THE RECALL BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258794September 29, 2019
SERVICE BRAKES
EMERGENCY BRAKE ENGAGED SUDDENL, IT HAS HAPPENED THERE DIFFERENT TIMES WHILE IN MOTION. TWICE WHILE DRIVING ON THE STREET AND THE LAST TIME PULLING INTO MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258522September 27, 2019
AIR BAGS
WHEN MAKING A U-TURN ON A CITY STREET MY VEHICLE SUDDENLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A TREE. THE TREE STOPPED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. I GOT A HEAD INJURY AND WENT TO THE ER VIA RESCUE SQUAD. MANY PEOPLE WERE IN THE AREA, LUCKILY NO ONE WAS HIT. ATTACHED ARE SOME PHOTOS OF THE DAMAGED VEHICLE.*DT *DT *DT CONSUMER STATED CONTACTED NISSAN AND DESCRIBED TO THEM WHAT HAPPENED. CONSUMER TOLD THE DEALER THAT HE WISHED FOR THEM TO LOOK INTO THE SOFTWARE AND TRY TO FIND THE PROBLEM.*JB CONSUMER STATED THE CAR CRASH OCCURRED ON FRIDAY JULY 26, 2019. THE CAR WAS TOWED BY DENNIS' TOWING & TRANSPORTATION. THEIR ADDRESS IS 13990 WEST LISBON ROAD, BROOKFIELD, WISCONSIN 53005 AND THEIR PHONE NUMBER IS 1-262-781-5022. I REMOVED MY LICENSE PLATES FROM THE NISSAN ROGUE ON TUESDAY JULY 30, 2019 AND THAT WAS THE LAST TIME THAT I SAW THE CAR. IT WAS MY UNDERSTANDING THAT THE CAR WAS BEING TRANSPORTED TO A SALVAGE YARD POSSIBLY SOMEWHERE IN CHICAGO. I DON'T KNOW THAT FOR SURE. IF YOU WERE TO CALL DENNIS' TOWING & TRANSPORTATION THEY MAY BE ABLE TO TELL YOU WHERE THE CAR WAS SHIPPED TO. *JB *DT *TR*JB *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11257722September 24, 2019
UNKNOWN OR OTHER
THE HORN DOESN'T WORK RELIABLY! MANY TIMES IN CRITICAL TRAFFIC SITUATIONS, THE HORN JUST WILL NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257825September 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE WITHOUT WARNING. THE CONTACT PULLED OVER AND PARKED AT A GROCERY STORE FOR TEN MINUTES BEFORE DRIVING HOME. A COUPLE OF DAYS LATER, A WARNING MESSAGE INDICATING THAT A FRONT SENSOR WAS OBSTRUCTED ILLUMINATED BRIEFLY. ON SEPTEMBER 24, 2019, WHILE DRIVING 42 MPH, THE VEHICLE STOPPED FORCEFULLY ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO M'LADY NISSAN (LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256335September 18, 2019
STEERING, WHEELS
I RECENTLY GOT INTO TO A CAR ACCIDENT ON , 9/15/2019. I HIT A PARKED CAR IN ORDER TO AVOID AN ACCIDENT. I WAS NOT GOING NO MORE THAN 10-15 MILES PER HOUR ON A CITY STREET AS I STEERED THE CAR TOWARDS THE RIGHT SIDE TO AVOID AN ACCIDENT ON THE LEFT SIDE AND MY AXLE CRACKED. THE POLICE OFFICER ON THE SCENE SUGGESTED I REACH OUT TO THE MANUFACTURER AS HE STATED THAT THE AXLE WAS NOT SUPPOSE TO CRACK WITH SUCH A MINOR INCIDENT. PER HIS SUGGESTION I AM WRITING TO YOU.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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