Nissan Rogue Complaints (2014)

440 consumer complaints on file.

#10716069May 12, 2015
ENGINE
WHILE DRIVING AT 65 MPH IN TRAFFIC ON A BRIDGE WITH NO SHOULDER MY ROUGE DIED. THE ENGINE SHUT OFF COMPLETELY, MY BREAKS LOCKED UP AND WERE HARD TO PUSH. THIS BRIDGE IS EXTREMELY DANGEROUS AND HAS FATAL ACCIDENTS ON A REGULAR BASIS. I HAVE NEVER FELT SO SCARED AND HELPLESS AS I PRAYED THE OTHER CARS COULD SEE THAT I WAS NOT MOVING. THIS IS EXTREMELY DANGEROUS AND COULD HAVE BEEN FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714256May 3, 2015
SERVICE BRAKES, WHEELS
NOTICE A SLIGHT SQUEAK FROM FRONT LEFT WHEEL/BRAKE AREA THAT CREATED SOME CONCERN, THEN A FEW MILES DOWN THE ROAD AND SOME START STOP ACTION, CAME A METAL TO METAL GRINDING SCENARIO, CALLED AUTO NATION NISSAN IMMEDIATELY, IDENTIFIED PROBLEM TO SERVICE TECH AND I WAS ADVISED BRING UNIT IN. THINKING MAYBE JUST A BRAKE ISSUE, I WAS INFORMED THAT LEFT FRONT CALIBER BRAKE SYSTEM WAS LOCKED UP AND HAS CAUSED MAJOR WEAR ON BRAKE PADS AND THEN I WAS INFORMED THAT ROTORS SCARED, BRAKES REQUIRE REPLACEMENT ALONG WITH NEW CALIBERS ON FRONT OF UNIT. ONLY THING IS BRAKES & ROTORS ARE NOT TO BE COVERED AND I WOULD HAVE TO PAY FOR THEM. WHY DO I HAVE FOR POOR QUALITY EQUIPMENT THAT FALLS UNDER RECALL STATUS? BUT AFTER SEEING THESE RECALLS I WILL EXPECT NISSAN TO REPAIR OR REPLACE AT NO CHARGE. TO BE MORE EXACT, MY TRANSMISSIONS WAS REPLACED 2 MONTHS AGO AS WELL. I REALLY LIKE MY ROGUE BUT HAS BEEN A MONEY PIT EVEN WITH WARRANTY... I DRIVE AS A ROAD WARRIOR FOR MY JOB AND NOW YOUR UNIT IS COSTING ME MONEY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706274April 17, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY NEW NISSAN ROGUE AND STOPPED AT A STOP SIGN. MY CAR THAN STALLED AND WOULD NOT START AGAIN. IT WAS TOWED AND IS BEING WORKED ON AS WE SPEAK FOR APPARENTLY A DEFECTED FUEL PUMP. WITH THAT SAID I GOOGLED FOR RECALLS AND THIS ARTICLE POPPED UP TO INFORM THE OWNERS OF THE RECALL. I'M JUST GLAD WE DID NOT GET HURT DO TO THE DEFECTED PART. APPARENTLY THE RECALLS DID NOT GET MAILED OUT YET.THIS WHOLE EXPERIENCE COULD HAVE RESULTED IN A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705110April 11, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON INTERSTATE 80 AT BETWEEN 65 AND 70 MPH IN HEAVY TRAFFIC WHEN THE CAR SUDDENLY LOST POWER AND QUIT ON ME. I HAD TO PULL OFF INTO THE MEDIAN SHOULDER OF A VERY BUSY INTERSTATE. I LUCKILY DID NOT GET REAR-ENDED SINCE THERE WERE CARS RIGHT BEHIND ME AS A FIGURED OUT THAT I WAS LOSING POWER FAST. I DID HEAR ON THE RADIO 4 HOURS EARLIER THAT 2014 NISSAN ROGUE'S WERE BEING RECALLED FOR FUEL PUMP. I HAD IT TOWED TO THE DEALER WHERE I PURCHASED IT NOT EVEN A YEAR AGO. I PURCHASED IT THE END OF SEPTEMBER 2014. THEY THANKFULLY REPLACED THE FUEL PUMP AT NO CHARGE BECAUSE IT WAS UNDER WARRANTY. I WAS TOLD THAT MY VEHICLE WAS NOT IN THE RECALL BATCH. I WANT THIS INVESTIGATED BECAUSE I THINK IT DOES NEED TO BE INCLUDED IN THE RECALL. IT WAS DETERMINED THAT IT WAS THE FAULT OF THE FUEL PUMP THAT MADE MY CAR SUDDENLY STOP. CAROUSEL NISSAN DID EVERYTHING FROM THEIR END FOR ME. I HAD MY CAR BACK BY LATE MORNING ON APRIL 11, 2015. SINCE THIS HAPPENED TO ME AND I GOT LUCKY THAT IT DIDN'T CAUSE AN ACCIDENT. I THINK THERE MAY BE A WIDER RECALL NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704431April 8, 2015
AIR BAGS
PASSENGER SIDE AIR BAG WAS TURNED OFF BY SENSOR WHEN WIFE SAT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704084April 6, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
WE BROUGHT OUR 2014 NISSAN ROGUE IN TO REPAIR 3/23/2015 WITH A SERIOUS ACCELERATION ISSUE. THE DEALER IS , VERO US 1 NISSAN/ HYUNDAI , WERE WE ORIGINALLY BOUGHT THE CAR. THE PROBLEM IS AT WILL THE CAR SHUTTERS AND LOOSES SPEED WHEN ACCELERATED. NISSAN CLAIMS THEY CAN NOT RE CREATE THE PROBLEM AND ALL COMPUTER TEST ARE NEGATIVE TO ANY PROBLEMS. TODAY I FILED A CASE WITH NISSAN NORTH AMERICA. I WAS INFORMED THAT THERE IS A FUEL PUMP CAMPAIGN FOR ALL 2014 ROGUES MANUFACTURED IN SMYRNA, TENN. BETWEEN THE DATES OF 6/11/13 TO 6/7/2014. MY ROGUE WAS MANUFACTURED 3/3/2014. NISSAN US 1 KNOWS NOTHING OF THIS RECALL. WE WERE TOLD THE PROBLEM WAS FIXED UPON PICK 3/27/2014. UNFORTUNATELY, THE PROBLEM PERSISTS AND REPRESENTS A VERY SIGNIFICANT DANGER TO OPERATION. IT IS AN INTERMITTENT PROBLEM BUT WHEN IT OCCURS THE CAR SHAKES VIOLENTLY AND DOES NOT ACCELERATE PROPERLY WHEN THE ACCELERATOR IS DEPRESSED. THIS COULD CAUSE A MAJOR ACCIDENT. WE LIVE IN A SUBDIVISION FOR WHICH THE EXIT REQUIRES US TO CROSS US 1. IMAGINE IF THE CAR DECIDED TO FAIL TO ACCELERATE ACROSS US 1 AND MY WIFE AND KIDS WERE STRUCK BY ONCOMING TRAFFIC! I HAVE READ ABOUT THESE ISSUES ON VARIOUS NISSAN SITES, CVT TROUBLES AND FUEL PUMP/ PROBLEMS. IT IS A WELL DOCUMENTED AND KNOW PROBLEMS FOR NISSAN VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703117April 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN INTO THE DEALER FOUR TIMES. THE TECHNICIAN WAS NOT ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701817March 25, 2015
AIR BAGS
WHENEVER THE FRONT-SEAT PASSENGER BUCKLES HIS OR HER SEAT BELT EVEN A FEW SECONDS AFTER WE START OUR ROGUE, PUT IT IN GEAR, AND START DRIVING, THE "PASSENGER AIRBAG OFF" LIGHT ILLUMINATES AND THE PASSENGER AIRBAG REMAINS OFF INDEFINITELY. WE ARE ABLE TO FIX THE PROBLEM ONLY BY STOPPING THE CAR, SHUTTING IT OFF, AND MAKING SURE THAT THE PASSENGER BUCKLES HIS OR HER SEAT BELT BEFORE THE ENGINE IS RE-STARTED. THIS IS CLEARLY A DANGEROUS PROBLEM. WE SPOKE TO OUR NISSAN DEALER'S SERVICE DEPARTMENT ABOUT THIS, AND THEY TOLD US THAT THEY ARE AWARE THAT THIS KIND OF THING HAPPENS, BUT THEY HAVE NO FIX FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701071March 23, 2015
AIR BAGS
WE WERE ON I-77 HEADING TO FLORIDA WHEN WE NOTICED THAT THE FRONT PASSENGER AIR BAG LIGHT WAS ON, INDICATING THAT THE AIR BAG WAS NOT FUNCTIONING. IT STAYED ON FOR A COUPLE OF HOURS UNTIL WE STOPPED TO EAT. WHEN WE STARTED THE CAR AGAIN AND THE LIGHT WAS OFF. THEN APPROXIMATELY AND HOUR LATER THE LIGHT CAME ON AGAIN AND STAYED ON FOR ROUGHLY 30 MINUTES AND WENT OFF AGAIN. IT DID NOT COME ON AGAIN, BUT WE TOOK THE CAR TO DAYTONA NISSAN AND REPORTED OUR PROBLEM. THE SERVICE MANAGER THERE HAD THEM CHECK IT OUT AND THEN TOLD US THAT THEY FOUND NOTHING WRONG WITH THE SYSTEM. HE TOLD US THAT MY WIFE DID NOT WEIGH ENOUGH TO TRIP THE SENSOR. HER WEIGHT USUALLY VARIES BETWEEN 116 AND 122 POUNDS. BASED ON HIS STATEMENT, SHE COULD NEVER RIDE IN THE FRONT SEAT! THE LIGHT HAS NOT COME ON AGAIN THAT WE HAVE NOTICED. THIS IS NOT SOMETHING THAT YOU ALWAYS CHECK WHEN RIDING IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695096March 18, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 5/4/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683246February 13, 2015
ENGINE
I BOUGHT NEW NISSAN ROGUE SELECT 2014 ON JULY 13,2014. FOR THE FIRST MONTH IT WAS WORKING EXCELLENT. SUDDENLY I STARTED HEARING A CLICK SOUND ( SOME TIMES LOUDER). THIS SOUND I FEEL COMING FROM ENGINE NEAR RIGHT FRONT WHEEL. I REPORTED THIS IN MY FIRST 1000 MILE INSPECTION, BUT SERVICE DEPARTMENT SAID IT IS NORMAL. THEN I DROVE SAME VEHICLE OF MY FRIEND, I DID NOT FEEL ANY SUCH SOUND. DURING MY FIRST SERVICE ( 6 MONTHS SERVICE) I AGAIN MENTIONED SAME THING TO SERVICE DEPT. THIS TIME THEY EXPLAINED THAT THIS IS COMING BECAUSE SHIFTING FROM BACK GEAR TO DRIVING MODE. BUT IF IT IS NORMAL THEN WHY OTHER VEHICLE DOES NOT HAVE THIS KIND OF SOUND. ALSO, SOME TIMES IT IS VERY SCARY. WE FEEL THAT SOMETHING IS BROKEN. BUT WE ARE NOT GETTING ANY HELP. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682807February 11, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. WHILE DRIVING AT 40 MPH, THE TUNING SIGNALS REMAINED ACTIVATED AND A LOW ABNORMAL NOISE WAS COMING FROM THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676446January 19, 2015
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE VEHICLE MADE A VERY LOUD "CLUNKING" NOISE AND STARTED DESCENDING RAPIDLY, I WAS ABLE TO GET OVER TO THE BREAKDOWN LANE, THE ERROR MESSAGE THAT CAME ON WAS "EMISSION SYSTEM ERROR" I WAS INSTRUCTED BY THE OWNERS MANUAL TO CHECK THE FUEL DOOR TO SEE IF IT WAS OPEN, IT WAS NOT, THEY ALSO SAID THAT IT MAY BE THAT THERE WAS UNDER 3 GALLONS OF FUEL IN THE TANK WHICH THERE WAS NOT. THE MANUAL ALSO STATED THAT IT WAS OKAY TO DRIVE THE VEHICLE AT 45 MPH, WHEN I STARTED THE VEHICLE AGAIN, ANOTHER ERROR MESSAGE CAME ON WHEN I TRIED TO GO, IT STATED "CHASSIS SYSTEM ERROR". I TOOK IT TO THE DEALER, DARLINGS NISSAN, THEY HOOKED UP TO THE COMPUTER, THEY CANNOT RE-CREATE THE ISSUE, YET THE SERVICE DEPARTMENT HAS TOLD ME THAT IT IS NOT SAFE, THAT THEY DO NOT WANT ME BACK IN MY VEHICLE UNTIL THEY HAVE FOUND SOMETHING, THEY HAVE HAD MY CAR FOR OVER 2 WEEKS WITH NOTHING BEING FOUND. THEY ARE HAVING A REGIONAL TECH COME TO TEST DRIVE EXTENSIVELY TO SEE IF HE CAN FIND SOMETHING. I HAVE READ ALL THE NUMEROUS COMPLAINTS ON THIS VEHICLE AND I HAVE COME TO ONE CONCLUSION, NISSAN DOES NOT MAKE A GOOD QUALITY PRODUCT AND I AM SORRY I EVER SWITCHED FROM MY EXPLORER TO THIS HORRIBLE CONTRAPTION OF A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671443January 9, 2015
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE HEADREST FOR THE REAR DRIVER AND PASSENGER SIDE FAILED TO SECURE WHEN ADJUSTED. THE CONTACT MENTIONED THAT THE HEADREST WOULD RETURN TO THE LOWEST SETTING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667695December 22, 2014
SEAT BELTS
TL* THE CONTACT OWNED A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO LATCH. THE CONTACT STATED THAT ON ONE OCCASION, WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE SEAT BELTS FAILED TO RETRACT. THE SPECIFICS OF THE CRASH WERE NOT AVAILABLE. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10663722December 11, 2014
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE FRONT WINDSHIELD MADE AN ABNORMAL NOISE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661655December 2, 2014
VISIBILITY
THIS PROBLEM HAS HAPPENED BEFORE HOWEVER THIS TIME IT CAUSED A DICEY SITUATION. WHILE DRIVING ON THE FREEWAY THE FRONT WINDSHIELD SUN VISOR SUDDENLY DROPPED FROM THE FORWARD UP POSITION (AGAINST THE FRONT WINDSHIELD WHERE IT WAS BLOCKING THE SUN) DOWN TO A VERTICAL POSITION WHERE IT SEVERELY BLOCKED THE FRONT VISIBILITY. IT WILL NOT RELIABLY STAY IN THE UP OR SUN BLOCKING POSITION; IT WILL STAY IN THE STORED OR BACK POSITION VERY SECURELY. THE TECHNICIAN AT HANLEES NISSAN SAID THE SITUATION WAS "NORMAL" AND THERE WAS NO AUTHORIZED MODIFICATION. I CONSIDER THIS A SAFETY ISSUE BECAUSE OF THE UNEXPECTED LOSS OF SIGHT OF THE ROAD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654068November 10, 2014
ELECTRICAL SYSTEM
I WAS DRIVING AT ABOUT 75 MPH IN VA ON HILLS WHEN THE LIGHTS ON THE DASHBOARD BLACKED OUT. I COULD NOT SEE THE RPMS, ACTUAL SPEED I WAS GOING AS THE SPEEDOMETER AND CENTRAL PANEL THAT DISPLAYS THE MILEAGE DRIVE WERE ALL BLACK. I STARTED TO PANIC THINKING THE CAR HAD JUST SHUT DOWN - I CANNOT RECALL IF THE RADIO PANEL WAS ALSO OFF. MY INSTINCTIVE RESPONSE WAS TO STEP ON THE GAS TO SEE IF THE CAR WAS RUNNING TO WHICH I FELT THE CAR SPEED UP BUT I STILL COULD NOT SEE ANYTHING ON THE DASH. I SUBSEQUENTLY PULLED OVER AND SHUT OFF THE CAR. THE DASHBOARD LIGHTS AND READINGS WERE VISIBLE WHEN I STARTED UP THE CAR. IN HINDSIGHT, THE DASH HAD APPEARED TO FLICKER EARLIER IN THE DRIVE BUT I THOUGHT IT WAS JUST MY VISUAL ANGLE FROM LOOKING DOWN THROUGH MY BIFOCALS. I REPORTED IT TO MY DEALER TO HAVE IT CHECKED UNDER WARRANTY. THE DEALER'S STAFF NOTED THEY COULD NOT RECREATE THE PROBLEM AND NOTED TO BRING IT BACK WHEN THE PROBLEM WAS OCCURRING, IF IT RECURRED. NOT SURE IF THEY REALLY TESTED IT AS THE MAINTENANCE WAS DONE IN LESS THAN TWO HOURS WHICH ALSO INCLUDED AN OIL CHANGE AND TIRE ROTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654403November 8, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE SUFFERS LOSS OF POWER WHEN PULLING OUT FROM A DEAD STOP INTO TRAFFIC AND MAY HESITATE SEVERAL SECONDS BEFORE REGAINING ACCELERATION. WHEN IT DOES THIS,IT WILL THEN AT TIMES CONTINUE REVVING THE ENGINE TO EXTREME RPMS AND WILL NOT REDUCE RPMS TO THE NORMAL AS IT SHOULD, PLACING THE VEHICLE IN NEUTRAL WILL ALLOW THE RPMS TO LOWER AND PLACING THE VEHICLE INTO GEAR AGAIN IT WILL DRIVE NORMAL. THERE ARE NO FAILURES BEING SHOWN IN THE COMPUTER DIAGNOSTICS WHEN CHECKED BY DEALER, AND NOTHING IS FAILING. NO SET TIME FRAME OR PATTERN RELATED TO THIS ISSUE, MAY DO IT SEVERAL TIMES IN A ROW AND THEN NOT FOR SEVERAL HUNDRED MILES AFTER. THERE IS NO WARNING OR FEEL THAT THIS IS ABOUT TO HAPPEN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652345November 4, 2014
POWER TRAIN
I PARKED MY WIFE'S NEW 2014 NISSAN ROGUE IN OUR GARAGE WHICH IS A FLAT SURFACE. WE STARTED TO EXIT THE CAR TO REMOVE OUR BABY FROM THE BACK SEAT. THE VEHICLE BEGAN ROLLING BACKWARDS AND WOULD HAVE COMPLETELY ROLLED OUT OF THE GARAGE IF I DID NOT PRESS THE BRAKE. I STARTED THE ENGINE AND PULLED IT BACK IN THE GARAGE, PUT THE VEHICLE IN PARK, AND IT BEGAN ROLLING BACKWARDS AGAIN. LUCKILY, THE VEHICLE DID NOT ROLL BACK IN OUR PREVIOUS PARKING SPOT OR IT WOULD HAVE ENDED UP IN THE WOODS. I CALLED THE DEALERSHIP THE NEXT DAY AND THEY WERE ABLE TO REPLICATE THE ISSUE. THE SERVICE MANAGER CALLED ME YESTERDAY AND STATED IT WAS THE TRANSMISSION AND IT WOULD NEED TO BE REPLACED. I AM VERY CONCERNED ABOUT THE RELIABILITY, SAFETY, AND VALUE OF THIS CAR. I WILL NOTE THE DEALERSHIP HAS BEEN VERY HELPFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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