Nissan Rogue Complaints (2014)

440 consumer complaints on file.

#10851487March 24, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED MY 2014 ROGUE FROM BATES NISSAN IN KILLEEN, TX ON 9/4/14 AND FROM THE START ON THE FULL TANK OF GAS GIVEN TO ME WHEN I PURCHASED THE VEHICLE, THE ENGINE WOULD STALL AT STOP LIGHTS/STOP SIGNS AND GOING AROUND CORNERS. WHEN I CALLED THE BATES NISSAN SERVICE DEPARTMENT, THEY TOLD ME THAT I WAS USING THE WRONG TYPE OF GAS, THAT I NEEDED TO USE PREMIUM. WE THEN STARTED BRINGING IT TO THE NEXT CLOSEST DEALERSHIP, GARLYN SHELTON NISSAN IN TEMPLE, TX. WE HAVE BROUGHT IT THERE A TOTAL OF FIVE TIMES NOW, EVEN LEAVING IT OVERNIGHT SEVERAL TIMES. THEY SAY THAT THEY CANNOT DUPLICATE THE VEHICLE STALLING WHILE IT IS THERE AND THEREFORE CAN DO NOTHING. I PROVIDED THEM WITH CODES THAT I HAD MY STEPFATHER PULL OFF THE VEHICLE AFTER IT STALLED IN MY PARENTS DRIVEWAY, BUT NISSAN SAID THAT THEY CANNOT USE THOSE. THE ONLY OPTION THAT THEY GIVE ME IS TO LEAVE THE VEHICLE WHERE IT IS WHEN IT STALLS AND HAVE IT TOWED TO THE DEALERSHIP WITHOUT RESTARTING IT SO THEY CAN READ THE CODES THAT WAY. THIS IS IMPOSSIBLE BECAUSE IT IS UNSAFE FOR ME TO LEAVE MY VEHICLE IN THE MIDDLE OF VERY BUSY CITY STREETS UNTIL A TOW TRUCK CAN COME. IT NEVER STALLS JUST SITTING SOMEWHERE CONVENIENT. NISSAN DID ALLOW SOME TESTING TO BE DONE THIS TIME, BUT GAVE ME THE VEHICLE BACK SAYING THAT EVERYTHING WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849791March 15, 2016
FUEL/PROPULSION SYSTEM
OUR ROGUE WOULD NOT START. THE MECHANIC SAID IT WAS A FUEL PUMP PROBLEM. WE CALLED NISSAN AND THEY SAID THERE WAS A RECALL FOR 2014 NISSAN ROGUE DUE TO FUEL PUMP FAILURES, BUT THAT MINE WAS NOT INCLUDED IN THAT. I DID KEEP THE OLD FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838667February 26, 2016
SEAT BELTS, SEATS
2014 ROGUE SL PURCHASED JULY 2014. CURRENTLY HAS 40K MILES AND LESS THAN 2 YEARS OLD. EDGE OF DRIVERS SEAT (LEATHER) IS SHOWING WEAR AND FLAKING OF LEATHER FROM WHERE THE SEAT BELT HAS RUBBED AGAINST IT. ABNORMAL FOR THE AGE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837494February 22, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WANT NISSAN TO BUY IT BACK BECAUSE OF THE ALL RECALLS AND UNDER THE LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824500February 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE IT WAS DIAGNOSED THAT THE TWO SENSOR OCCUPANT CONTROLS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824293February 4, 2016
AIR BAGS
PASSENGER AIRBAG LIGHT REMAINS ON DESPITE ADULT PASSENGER WEIGHING BETWEEN 120-150 LBS IN PASSENGER SEAT. PROBLEM WAS PRESENT SINCE FIRST DAY PURCHASE OF VEHICLE BRAND NEW. BROUGHT BACK TO DEALER 5 TIMES AND WAS TOLD THERE WAS NO PROBLEM WITH IT--THAT IT WAS FUNCTIONING TO MANUFACTURERS SPECIFICATION. WAS TOLD ON FIRST TRIP BACK TO DEALER TO HAVE THE PASSENGER SIT TOWARD THE BACK RIGHT CORNER OF THE SEAT (REALLY?!?!?!? RIGHT BEFORE WE HAVE AN ACCIDENT?!?!?). SECOND TRIP TO DEALER WAS TOLD THAT AN EMPTY WATER BOTTLE UNDER THE SEAT WAS THE CAUSE (AGAIN, REALLY!!!!!??????). TOOK SEVERAL VIDEOS OF THE MALFUNCTION AND NISSAN STILL REFUSED TO DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816237December 26, 2015
FUEL/PROPULSION SYSTEM
MY 2014 ROGUE DIED ON THE ROAD TRAVELING 30-35 MPH. THIS OCCURRED AROUND 11/16/15. THE DEALER REPLACED THE FUEL PUMP BECAUSE IT WAS PART OF A RECALL CAMPAIGN THAT I WAS NEVER NOTIFIED ABOUT BY EMAIL OR ANY OTHER WAY ABOUT THE RECALL. WHEN I GOT THE CAR BACK THE DEALER TOLD ME IT WOULD SMELL LIKE GASOLINE INSIDE FOR 2 DAYS. (THIS WAS VERY WORRISOME FOR ME) ABOUT 5 WEEKS LATER I WAS TRAVELING AT ABOUT 55 MPH ON ROUTE 90 WEST OF CLEVELAND AND THE CAR DIED AGAIN THE SAME WAY. THE CAR WAS TOWED TO THE DEALER AND THEY RETURNED IT THE NEXT DAY CLAIMING THERE MAY HAVE BEEN SOME RESIDUE IN THE TANK FROM THE FAILED FUEL PUMP BEFORE. I AM UPSET BECAUSE I WAS NEVER NOTIFIED ABOUT THE RECALL IN THE FIRST PLACE AND NISSAN LEFT ME DRIVING A CAR THAT THEY KNEW WOULD FAIL. THE NEXT ISSUE OS THAT THE CAR FAILED AGAIN THE SECOND TIME AND I WAS NOT GIVEN A REASON FOR THE FAILURE THE SECOND TIME AND BECAUSE OF THAT I AM CONCERNED THIS MAY OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809893December 13, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VERY SLUGGISH WHEN ACCELERATING. VERY DANGEROUS WHEN MERGING INTO TRAFFIC ON HIGHWAYS AND PARKWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809135December 8, 2015
AIR BAGS
THE PASSENGER AIRBAG DOESN'T SENSE ADULT PASSENGERS AND THE DEACTIVATED LIGHT IS LIT. NISSAN WON'T DO ANYTHING. I GUESS IT DOESN'T MATTER TO THEM UNTIL SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807798December 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V197000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790377November 14, 2015
UNKNOWN OR OTHER
I'VE GONE TO NISSAN CENTRAL AVENUE ON THREE (3) SEPARATE OCCASSIONS SINCE JUNE 2015 AND HAVE BEEN INFORMED THE PARTS WERE NOT AVAILABLE AFTER BEING SCHEDULED TO GO. MY CAR HAS YET TO HAVE THE RECALL ADDRESSED SINCE RECALL NOTIFICATION WAS SENT EARLIER IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789919November 12, 2015
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING THE VEHICLE AT 45 MPH, WHEN THE STIRRING WHEEL AND BREAKS LOCKED AND THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF RUSH DURING LARGE AMOUNTS OF TRAFFIC. THE VEHICLE'S WINDOWS WOULD NOT GO DOWN AND THE VEHICLE WOULD NOT START BACK UP. WHEN THE I TRIED TO START IT BACK UP THE ENGINE WOULD SHAKE ERRATICALLY AND MAKE A LOUD NOISE. THE VEHICLE HAD POWER BUT YOU COULDN'T LOCK IT, OR ROLL ANY WINDOWS OR TURN OFF THE HAZARD LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789087November 8, 2015
AIR BAGS, STRUCTURE:BODY
I WAS DRIVING ON A HIGHWAY DOING 60-70 MPH AT NIGHT AND A DEER JUMPED OUT OF NOWHERE STRAIGHT IN FRONT OF THE CAR HITTING THE HOOD WHICH OPENED UP PROTECTING THE WINDSHIELD AND ME INSIDE. THE AIR BAG DEPLOYED (ONLY ON MY SIDE, NOT PASSENGER'S) LEAVING 2ND DEGREE BURNS ON MY RIGHT HAND (AS ESTIMATED BY A DOCTOR AT THE HOSPITAL). I WAS GIVEN AN OINTMENT AND BANDAGE. THE CAR ITSELF IS TOTALED WITH THE FRONT COMPLETELY BENT (SEE ATTACHMENTS). MY ISSUE IS WHETHER THE AIR BAG IS SUPPOSED TO BE THAT HOT AS TO BURN. I CAN UNDERSTAND IT'D BE WARM ESPECIALLY AFTER DRIVING FOR A WHILE BUT HOT TO THE EXTREME? I'M NOT SURE IF I HAVE A STRONG CASE AS TO SUE THE MANUFACTURER FOR THE BURNS BUT IS THERE ANYTHING ELSE I CAN DO TO BE COMPENSATED FOR THIS BODILY INJURY AS WELL AS PAIN & SUFFERING? THANKS!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10788339November 4, 2015
AIR BAGS
PASSENGER SIDE AIRBAG LIGHTS HAS STAYED ON WITH FRONT SEAT PASSENGER IN VEHICLE. THIS HAS HAPPENED WITH VEHICLE BOTH STATIONARY AND IN MOTION. I HAD TO SHUT OFF VEHICLE AND RESTART TO HAVE AIRBAG LIGHT ON DASH GO OUT. THIS HAS HAPPENED SEVERAL TIMES. TOOK PICTURE THE LAST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784983October 21, 2015
AIR BAGS
THE PASSENGER AIRBAG LIGHT, INFORMING THAT THE PASSENGER AIRBAG IS OFF, REMAINS LIT EVEN IF AN ADULT OVER 100 LBS IS SITTING IN THE SEAT. PROBLEM IS INTERMITTENT. HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOVEMENT. THE LIGHT REMAINING ILLUMINATED MEANS THE AIRBAG WOULD NOT DEPLOY IN THE EVENT OF AN ACCIDENT BECAUSE IT WAS TURNED OFF. WE BELIEVE A FAULTY SEAT SENSOR OR COMPUTER SYSTEM MAY BE AT FAULT. WE HAVE ONLY JUST NOTICED THAT THIS WAS HAPPENING WITH THE VEHICLE. THE CAR IS CURRENTLY AT THE DEALERSHIP, THEY ARE NOT SAYING IT IS A KNOWN FAULT AND BLAMING WEAR AND TEAR--THE JUST TURNED A YEAR OLD, HOWEVER WHEN YOU SEARCH THE INTERNET THERE ARE SEVERAL PEOPLE THAT COMPLAIN OF THIS ISSUE. THERE IS NO RECALL FOR THE 2014 NISSAN ROGUE FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783363October 19, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE VEHICLE WAS INADVERTENTLY FILLED WITH DIESEL FUEL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DE-FUELED THE FUEL TANK, REFILLED IT WITH REGULAR FUEL, AND PERFORMED A ROAD TEST AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A WARRANTED ISSUE. THE FAILURE MILEAGE WAS 5,226. UPDATED 01/27/16*LJ THE CONSUMER STATED THE INADVERTENT ADDING OF DIESEL FUEL WAS DUE TO THE LACK OF AN INTERIOR FLANGE IN THE FUEL TANK FILLER NECK, WHICH WOULD HAVE PREVENTED A DIESEL FUEL NOZZLE FROM BEING INSERTED. THE OMISSION OF THE FLANGE LED TO THE ABILITY TO INSERT DIESEL FUEL INTO THE REGULAR GAS TANK. UPDATED 03/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779740October 5, 2015
ENGINE
ON 9/20/15 WHILE DRIVING ON I-85 NEAR MONTGOMERY, AL THE CAR STOP RUNNING AND WOULD NOT CRANK ON 9/21/15 CAR WAS TOWED TO JACK INGRAM MOTORS MONTGOMERY, AL ON 925/15 JESSICA, SERVICE REP AT JACK INGRAM MOTORS CALLED STATED THAT THE FUEL PUMP FAIL AND WOULD HAVE TO BE REPLACED AND PART WAS ORDERED. ON 10/02/15 JESSICA, SERVICE REP AT JACK INGRAM MOTORS CALLED STATED THAT PART ORDER WAS CANCELED BY NISSAN CORP. RE-ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778560September 29, 2015
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE ISSUE PRESENTS ITSELF WHEN THE TEMPERATURE IS ABOVE 90 DEGREES AND I HAVE BEEN DRIVING THE CAR FOR AT LEAST 20-30 MINUTES. WHEN THE CAR IS AT A COMPLETE STOP AND YOU TRANSITION FROM THE BRAKE TO THE GAS, THE CAR DOES NOT IMMEDIATELY RESPOND. IT IS AS IF YOU ARE NOT PRESSING THE GAS PEDAL AT ALL. YOU CAN PRESS IT ALMOST ALL THE WAY TO THE FLOOR BEFORE THE CAR WILL RESPOND. WHEN IT STARTS TO OCCUR, IT IS CONSISTENT WITH OCCURRING EVERY TIME THE CAR COMES TO A STOP. THERE DOES NOT APPEAR TO BE ANY OTHER ISSUES WHILE THE CAR IS IN MOTION. THIS IS EXTREMELY DANGEROUS WHEN YOU ARE MAKING A LEFT OR RIGHT TURN OR ACCELERATING FROM A STOP LIGHT. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES BECAUSE THE LIGHT HAS TURNED GREEN AND MY CAR WILL NOT IMMEDIATELY ACCELERATE. I TOOK THE CAR TO THE DEALER ON 9/15, ABOUT 2 WEEKS AFTER THIS STARTED. I WAS INFORMED THAT THIS MIGHT BE DUE TO THE FUEL PUMP RECALL. THEY REPLACED THE FUEL PUMP AND DROVE THE CAR WITHOUT EXPERIENCING ANY ISSUES. AS I WAS DRIVING HOME FROM THE DEALER THAT AFTERNOON, THE ISSUE PRESENTED ITSELF AGAIN. I CALLED THE DEALER AND WAS TOLD TO BRING THE CAR BACK THE FOLLOWING MORNING. THEY KEPT MY CAR FOR 3 DAYS. THEY WERE ABLE TO REPLICATE THE ISSUE AT THE DEALER WHILE CONNECTED TO A COMPUTER. THEY SPOKE TO NISSAN ENGINEERING AND SENT THEM THE FILES. NISSAN ENGINEERING DIDN'T KNOW THE CAUSE AND SAID TO "DRIVE IT UNTIL IT GETS WORSE". MY CAR WAS ALMOST AT THE END OF THE 36,000 MILE WARRANTY. THEY REPLACED A BRAKE SENSOR TO SEE IF THAT WORKED. I PICKED UP THE CAR AND BROUGHT IT BACK TO THE DEALER THE FOLLOWING WEEK WHEN THE ISSUE PRESENTED ITSELF AGAIN. THEY RECORDED MORE DATA TO SEND TO NISSAN. AGAIN, THEY REQUESTED MORE DATA FROM ME YESTERDAY. WHILE IN THE CAR WITH THE TECHNICIAN RECORDING THE ISSUE, MY CAR WOULD NO LONGER ACCELERATE OVER 20 MPH WHILE REVVING THE ENGINE. THIS CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778050September 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SERVICE BRAKES
WHEN STARTING THE VEHICLE IN THE MORNING, THERE WAS A CHASSIS CONTROL SYSTEM ERROR. WHEN TRYING TO DRIVE, THE ACCELERATOR IS NOT VERY RESPONSIVE AND IT IS LIKE THE ENGINE IS BEING HELD BACK. ONCE DRIVEN A BIT, THEN OTHER ERRORS BEGIN TO COME UP REGARDING AWD MALFUNCTION, AND ALL THE COLLISION AND BLIND SPOT DISPLAYS ARE ILLUMINATED IN ERROR. TOOK THE VEHICLE TO THE DEALER ONCE AND THEY RESET THE COMPUTER AND REPLACED A GROUND WIRE. A FEW DAYS LATER IT HAPPENED AGAIN. TOOK VEHICLE BACK TO DEALER AND THEY KEPT IT FOR OVER TWO WEEKS AND REPLACED THE ABS MODULE. HAD THE VEHICLE BACK ABOUT A WEEK AND IT IS NOW DOING IT AGAIN. VEHICLE IS OVER 36K MILES AND WAS WHEN DEALERSHIP FIRST WORKED ON IT. NOW THAT IS HAS HAPPENED A THIRD TIME, THE DEALERSHIP IS SAYING IT IS OUT OF WARRANTY AND THEY DON'T KNOW WHAT TO DO. THIS ERROR AFFECTS BEING ABLE TO DRIVE THIS CAR SAFELY AND NISSAN NEEDS TO FIGURE OUT WHAT IS GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763119September 11, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V197000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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