Nissan Rogue Complaints (2018)

671 consumer complaints on file.

#11338682July 10, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS A NEW INCIDENT FOR SAME VEHICLE REPORTED IN NHTSA INCIDENT #11308847. THE VEHICLE WAS ATTEMPTED TO BE PICKED UP FOR THE FIRST TIME SINCE FEBRUARY 10, 2020 WHEN IT WAS INVOLVED IN A WRECK ON THAT DATE. VEHICLE HAD BEEN WITH NISSAN REPRESENTATIVES CONTINUOUSLY SINCE THAT DATE. THE VEHICLE HAD SAT UNATTENDED FOR SEVERAL MONTHS DUE TO ISSUES REPORTED IN NHTSA INCIDENT #11308847. NISSAN PROVIDED WRITTEN RESPONSE THE VEHICLE'S BODY DAMAGE WAS REPAIRED BUT THEY WERE UNABLE TO REPRODUCE ANY COMPUTER ISSUES. CONSUMER WAS INSTRUCTED TO PICK-UP VEHICLE BY TODAY. THE VEHICLE WAS STARTED WHILE AT THE NISSAN FACILITY AND LEFT RUNNING FOR A LITTLE WHILE AS THE BATTERY HAD COMPLETELY DISCHARGED. DURING THE FINAL CHECK BEFORE I LEFT THE NISSAN FACILITY, THE VEHICLE'S IGNITION WAS ENGAGED AND THE VEHICLE WAS FULLY RUNNING. HOWEVER, NUMEROUS LIGHTS ON THE DASHBOARD WERE ILLUMINATED THAT SHOULD NOT BE ILLUMINATED WHILE THE VEHICLE WAS PARKED AND TURNED ON. THESE LIGHTS INCLUDED POWER STEERING, ABS, BRAKE, CHECK ENGINE, OIL PRESSURE, AND A FEW OTHER LIGHTS. ADDITIONALLY, THE AIR CONDITIONING SYSTEM WAS COMPLETELY UNRESPONSIVE IN TERMS OF BLOWING AIR OR RUNNING ANY FANS. THE VEHICLE COULD NOT BE RELEASED BY THE NISSAN FACILITY'S SERVICE MANAGER AND THE VEHICLE WILL BE KEPT FOR FURTHER INVESTIGATION INTO CONTINUING ONBOARD COMPUTER SYSTEMS NOT FUNCTIONING CORRECTLY.*DT*JB*DT THE CONSUMER STATED THE BATTERY HAD LOW VOLTAGE CAUSING THE FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330841June 25, 2020
ELECTRICAL SYSTEM
MY VEHICLE WOULD NOT START THREE SEPARATE OCCASIONS AND THE DEALERSHIP TOLD ME IT WAS THE BATTERY HOWEVER IT KEEPS HAPPENING AND THEY WILL NOT CHECK THE ALTERNATOR. IF THE ALTERNATOR IS BAD MY BATTERY WILL NOT STAY CHARGED AND THEY SHOULD KNOW THAT AS A MECHANIC. FIRST TIME SIMPLY CHARGED MY BATTERY, SECOND TIME REPLACED MY BATTERY, THIRD TIME JUST LET MY CAR SIT FOR DAYS TO SEE WHAT WOULD HAPPEN SO I HAD TO PICK IT UP WITHOUT IT BEING RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330051June 22, 2020
SERVICE BRAKES
I WAS DRIVING MY CAR ON THE SUNKEN MEADOWS PARKWAY WITH MY NEPHEW IN THE BACK SEAT. THERE WAS NO CARS IN FRONT OF ME OR OTHER OBJECTS. OUR OF NOWHERE, THE AUTOMATIC BRAKING SYSTEM IN THE CAR WENT OFF WITH WARNING LIGHTS AND THE CAR CAME TO A COMPLETE STOP. MULTIPLE CARS BEHIND ME SWERVED OUT OF THE WAY ALMOST CAUSING A MULTI- CAR ACCIDENT. THIS INSTANCE HAS HAPPENED MULTIPLE TIMES BEFORE. AFTER EACH INCIDENT, I WENT TO NISSAN 112 AND BROUGHT MY CAR INTO SERVICE. THEY SIMPLY FIXED THE SENSOR OF THE BRAKING SYSTEM UNDER THE RECALL. THIS HAS NOT BEEN A SOLUTION. THE AUTOMATIC BRAKING SYSTEM CONTINUES TO GO OFF IN SITUATIONS WHERE IT SHOULD NOT WHICH CAUSES A HAZARD FOR MYSELF AND OTHER PEOPLE IN MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330224June 22, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
OUR 2018 NISSAN ROGUE AEB SYSTEM IS FALSE BRAKING WHEN IT SHOULDN'T. THE AEB FALSE BRAKING HAS ALMOST CAUSED MULTIPLE ACCIDENTS IF WE DIDN'T OVER POWER THE BRAKE SYSTEM OR TURN IT OFF QUICKLY. ALSO THE AEB SYSTEM TURNS ITSELF OFF WHILE THE CAR IS ON CRUISE CONTROL AT FREEWAY SPEEDS IN RAIN, BRIGHT SUNLIGHT, OR BUMPY ROAD CONDITIONS. THIS ALSO HAS ALMOST CAUSED OUR CAR TO BE REAR ENDED BY ITS ABRUPT SLOWING DOWN. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES OVER THE ONE YEAR WE HAVE OWNED THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329041June 15, 2020
POWER TRAIN
WIFE GOT HOME FROM STORE PULL UP DRIVEWAY SHUT VEHICLE OFF WAS STEPPING OUT WHEN THERE WAS A POP AND VEHICLE STARTED TO ROLL BACKWARD TAKING HER ALONG DOWN THE DRIVEWAY CRASHING INTO SLIDING GATE.*DT VEHICLE WAS TAKEN TO THE DEALER,CONSUMER'S WIFE WAS INJURED. DEALER FOUND NO EVIDENCE OF MALFUNCTIONING OF THE VEHICLE. POLICE REPORT WAS FILED.*JB*JB *AS*TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11328565June 12, 2020
UNKNOWN OR OTHER, BACK OVER PREVENTION
THE BACKUP CAMERA IS FREEZING AT RANDOM WHEN I AM BACKING UP CAUSING ME TO HAVE TO STOP AND PUT THE VEHICLE IN PARK AND TURN THE VEHICLE OFF AND BACK ON TO RESET THE BACKUP CAMERA TO GET IT TO UNFREEZE TO GET IT TO FULLY WORK AGAIN. OTHERWISE IT REMAINS FROZEN EVEN WHEN I PUT THE VEHICLE IN DRIVE AND DRIVE TO A NEW AND LEAVE THE VEHICLE RUNNING AND STOP AND BACKUP THE BACKUP CAMERA IS STILL FROZEN NOT UNTIL I TURN THE VEHICLE OFF DOES THE BACKUP BECOME UNFROZEN. THIS IS A RANDOM HAPPENING, AND DOES NOT HAPPEN ALL THE TIME AND I CAN NOT PREDICT WHEN IT WILL OCCUR THE NEXT TIME. THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE ME TO HIT A CHILD THAT COULD RANDOMLY RUN OUT BEHIND MY VEHICLE WITHOUT WARNING IN A PARKING LOT OR WHEN BACKING OUT OF A DRIVEWAY. THIS HAS HAPPENED ABOUT 25 TIMES NOW SINCE THE RECALL OF THE RECALL WAS REPAIRED ON MY 2018 NISSAN ROUGE SV BEFORE THE RECALL AND 1200 MILE SERVICE WAS DONE ION MY VEHICLE HAD NO ISSUES WITH MY UNTIL I HAD ALL THIS WORK DONE. THE ISSUE WITH MY BACKUP HAPPENS IN PARKING LOTS DRIVEWAYS IT DOES NOT MATTER WHEN I PARK IT IS A RANDOM OCCURRENCE THAT HAPPENS WHEN I PUT THE VEHICLE IN REVERSE DAY OR NIGHT. IT JUST HAPPENS OUT OF THE BLUE. AND SCARES ME WHEN IT DOES AND I HAVE TO BE MORE ALERT TO EVERYTHING AROUND ME IN MY MIRRORS TO MAKE SURE I DO NOT HIT ANYTHING OR ANYONE. THIS NEEDS TO BE FIXED AND I KNOW IF IT IS HAPPENING TO MY VEHICLE IT HAS TO BE HAPPENING TO OTHERS I CAN NOT BE THE ONLY PERSON WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328255June 10, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
MY CAR HAS BEEN DYING INTERMITTENTLY FOR THE PAST FEW MONTHS WHILE STATIONARY. TODAY MY VEHICLE SHUT OFF WHILE I WAS DRIVING HOME ON A RESIDENTIAL STREET, TRAVELING APPROXIMATELY 35 MILES PER HOUR, CAUSING THE STEERING TO LOCK UP AND MY VEHICLE TO ABRUPTLY STOP. ALL THE INDICATOR LIGHTS SHUT OFF AS WELL. ANOTHER VEHICLE HAD TO SWERVE INTO THE OTHER LANE TO AVOID REAR ENDING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327137June 3, 2020
ELECTRICAL SYSTEM
THE INFOTAINMENT SYSTEM, WHICH INCLUDES THE CAMERAS AND NAVIGATION SYSTEM RANDOMLY REBOOTS ITSELF. WHILE USING NAVIGATION THE ENTIRE SYSTEM WILL REBOOT ITSELF. SOMETIMES THE TOUCH SCREEN WILL FREEZE UP AND IT HAS TO BE MANUALLY REBOOTED. THE INFOTAINMENT SYSTEM IS IMPORTANT BECAUSE IT HAS YOUR BACKUP CAMERAS AND NAVIGATION SYSTEM. (THE DATE, MILEAGE ON MY VEHICLE AND SPEED I WAS GOING WAS BASED ON THE MOST RECENT OCCURRENCE.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325694May 24, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
HAPPENED MULTIPLE TIMES TILL NOW. CAR RANDOMLY BRAKES (AUTOMATIC EMERGENCY BRAKE) I'M THE MIDDLE OF THE ROAD WHILE DRIVING. I HAD A NEAR MISS YESTERDAY AND OTHER CLOSE SITUATIONS. THIS HAPPENED ON CITY ROADS 3 TIMES AND THE HIGHWAY ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325511May 22, 2020
STEERING, SUSPENSION
THE TIRES ERE WEARING UNEVENLY I WAS TOLD THEY COULD NOT DO ROTATION. UNEVEN TIRE WEAR TOOK IN DOER INSPECTION AND DISCOVERED THE PROBLEM WAS THE RACK AND PINION /INNER/OUTER TIE RODS UNEVEN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321268April 15, 2020
SERVICE BRAKES
DRIVING ON MAJOR ROADWAY ABOUT 40 MPH BRAKING SYSTEM INITIATES ON ITS OWN WITH NO OTHER CARS AROUND ME. THIS IS THE THIRD TIME THIS HAS HAPPENED. TWICE BROUGHT BACK TO DEALER AND SENSOR CHANGED OR RECALIBRATED. THIS CURRENT TIME BROUGHT CAR IN AND THEY COULD FIND NOTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320808April 10, 2020
ELECTRICAL SYSTEM, ENGINE
ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318213March 16, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIRBAG WARNING LIGHT ILLUMINATED WITH OR WITHOUT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM LOCATED AT (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105 (877) 607-8584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIRBAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 16V2440000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317838March 13, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED UPON MAKING A TURN THE VEHICLE SLOWED DOWN INDEPENDENTLY WITH THE AEB WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. LOYALTY NISSAN LOCATED AT (16301 LOYALTY WAY, CHESTER, VA 23831) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK TO THE DEALER IF THE WARNING LIGHT APPEARED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,973. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317715March 12, 2020
SERVICE BRAKES
I WAS DRIVING APPROXIMATELY 40MPH ON A CITY STREET STRAIGHT THROUGH AN INTERSECTION IN WHICH I HAD A GREEN LIGHT WHEN MY NISSAN ROGUE ALERTED ME MY AEB WAS ACTIVATING EVEN THOUGH THERE WERE NO OTHER CARS AROUND ME. MY CAR SUDDENLY SLAMMED ON THE BRAKES, FORCING IT TO MAKE A GRINDING SOUND, AND CAME TO AN ABRUPT STOP IN THE MIDDLE OF THE INTERSECTION. I WOULD LIKE TO NOTE THAT WHEN I TOOK MY CAR TO A NISSAN DEALERSHIP A FEW DAYS AFTER THE INCIDENT TO FLASH THE ECU (WHAT I FOUND ONLINE AS THE SOLUTION PER NISSAN), THE NISSAN DEALERSHIP TOLD ME THEY COULD NOT CORRECT THE ISSUE UNLESS THE ROGUE WAS CURRENTLY MALFUNCTIONING DESPITE NISSAN ISSUING A STATEMENT SAYING THEY HAD INFORMED ALL THEIR DEALERSHIPS OF THE ISSUE AND SOLUTION. I FOUND THIS EXTREMELY UNSAFE THAT THE DEALERSHIP WAS NOT WELL-INFORMED ON THIS SAFETY ISSUE. FORTUNATELY, I CONTACTED ANOTHER NISSAN DEALERSHIP WHO WAS INFORMED OF THE ISSUE AND WILL FLASH THE ECU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316148March 4, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHILE TRAVELING AT 35 MPH ON A CITY STREET THE CRASH AVOIDANCE SYSTEM STARTED BEEPING, THE DASH DISPLAYED WARNING ICON AND THE VEHICLE BRAKING SYSTEM ENGAGED WITH NO OBSTRUCTION ANYWHERE NEAR THE FRONT OF THE VEHICLE. ENGAGEMENT WAS BRIEF < 2 SECONDS AND TAPPING THE BRAKE PEDAL CLEARED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316164March 4, 2020
AIR BAGS
AIRBAG LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315409March 1, 2020
UNKNOWN OR OTHER
I HAD AN ISSUE A COUPLE TIMES SINCE OWNING THE VEHICLE (PRE SOFTWARE UPDATE DUE TO RECALL) WHERE YOU WOULD PUT THE VEHICLE IN REVERSE AND THE BACKUP CAMERA WOULD COME UP AND YOU START REVERSING ONLY TO REALIZE THAT THE VIDEO FROM THE BACK UP CAMERA IS IN FACT FROZEN. THE RECALL WAS ISSUED LAST FALL WHICH I THOUGHT WAS TO ADDRESS THIS ISSUE. NOW THAT I HAVE THE NEW SOFTWARE UPDATE, THE ISSUE HAS BECOME SO MUCH MORE PREVALENT THAN IT EVER WAS BEFORE. I AM NOW ENCOUNTERING THE ISSUE ON A WEEKLY BASIS. I NOTIFIED NISSAN BUT FIGURED IT COULDN'T HURT TO MAKE YOU ALL AWARE AS WELL SINCE THIS IS A SAFETY ISSUE IF YOU CANNOT TRUST THE BACKUP CAMERA TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312005February 28, 2020
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
CAR ACCELERATED ON IT'S OWN WHILE PARKING. JUMPED OVER THE STOP AND CRASHED INTO A BUILDING. AUTOMATIC BRAKING SYSTEM DID NOT STOP THE CAR AND AIR BAGS DID NOT ENGAGE. THIS CAR HAS BEEN SERVICED FOR BRAKING FOR NO REASON AND A NEW TRANSMISSION HAS BEEN INSTALLED AND NOW THIS. I BELIEVE THIS IS A LEMON. LOVE THE CAR BUT TO MANY PROBLEMS. NO MY CAR INSURANCE PREMIUMS WILL RISE OR BE CANCELLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11311090February 24, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON 5 SEPARATE OCCASION. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NISSAN OF METAIRIE (6636 VETERANS MEMORIAL BLVD METAIRIE, LA) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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