Nissan Rogue Complaints (2019)

341 consumer complaints on file.

#11240799July 31, 2019
SERVICE BRAKES
I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240732July 30, 2019
SERVICE BRAKES
WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231075July 11, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230667July 10, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229164July 3, 2019
SUSPENSION
TL* THE CONTACT RENTED A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 6 MPH AND MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE AXLE FRACTURED. AS A RESULT, THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MUSCLE SPASMS AND AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,656. *BF*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11229294July 3, 2019
SERVICE BRAKES, SUSPENSION
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228994July 2, 2019
UNKNOWN OR OTHER
I WAS DRIVING DOWN A LOCAL STREET AT APPROXIMATELY 30 MPH AND THE CAR SUDDENLY STOPPED (AUTOMATICALLY BRAKE). THIS HAPPENED ON TWO OCCASIONS. I DISCOVERED THAT THE GEAR STICK SHIFT MOVES FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE TRIGGER BUTTON ON THE GEAR STICK AND MAY BE THE CAUSE OF THE PROBLEM. I LEARNED THAT YOU HAVE TO DEPRESS THE TRIGGER BUTTON TO SHIFT FROM PARK TO REVERSE AND REVERSE TO PARK, BUT NOT TO SHIFT FROM REVERSE TO NEUTRAL, NEUTRAL TO DRIVE OR DRIVE TO NEUTRAL. I BELIEVE THAT THIS IS A SAFETY HAZARD THAT COULD RESULT IN A TRAGIC ACCIDENT, ESPECIALLY ON A HIGHWAY AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228493June 30, 2019
SERVICE BRAKES
2 INCIDENTS HAVE OCCURRED IN WHICH THE AUTO EMERGENCY BRAKE SYSTEM ENGAGED WITH NO OBSTRUCTION IN MY PATH SINCE I PURCHASED THIS VEHICLE ON 6/8/19 1ST INCIDENT WAS 6/13/19 I WAS ENTERING A PARKING GARAGE THERE WERE NO VEHICLES IN MY PATH ONLY A PEDESTRIAN ON THE SIDEWALK NOT NEAR MY VEHICLE, THE AUTO BRAKE ENGAGED AND STOPPED MY VEHICLES ABRUPTLY. 2ND INCIDENT TOOK PLACE 6/28/19 IN SAME PARKING GARAGE ON 2ND LEVEL WHILE DRIVING DOWN ROW OF VEHICLES, NO VEHICLES WERE IN MY PATH, ONLY A PEDESTRIAN AGAIN ON THE SIDEWALK AND WELL AWAY FROM MY VEHICLE, EMERGENCY BRAKE AUTO ENGAGED STOPPING MY VEHICLE ABRUPTLY. BOTH INCIDENTS I WAS DRIVING APPROX 10 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222858June 27, 2019
SERVICE BRAKES
I WAS TRAVELING AT APPROX. 38 MILES PER HOUR, ON SUBURBAN STREET, WITH NO PEDESTRIANS, OBSTACLES, HAZARDS OR OTHER VEHICLES. I WAS TRAVELING IN A STRAIGHT LINE, AND THE CAR BRAKED AUTOMATICALLY WITHOUT ANY PROVOCATION. THE BRAKING WAS SO EXTREMEN, THAT IT BROUGHT THE CAR TO A HALT IMMEDIATELY. THIS HAPPENED 2 TIMES WITHIN 2 MONTHS. THE MOST RECENT OCCURENCE WAS JUN 20, 2019. I CALLED THE DEALER AND THEY WERE LESS THAN HELPFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222807June 26, 2019
ENGINE
VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219900June 13, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT 2019 NISSAN ROGUE SPORT BRAND NEW ONLY 12 MILES. LESS THAN 1 WEEK LATER, MALFUNCTION WARNING POPPING UP REGARDING AEB AND COLLISION ALERT SYSTEM. HAS OCCURRED 3X IN JUST THE WEEK WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210736May 29, 2019
AIR BAGS, SERVICE BRAKES
I WAS DRIVING A RENTAL VEHICLE, 2019 NISSAN ROGUE, 65 MPH AND WHEN I APPLIED THE BRAKES THEY FAILED, CAUSING ME TO GO ACROSS THE INTERSECTION, THROUGH A FENCE, INTO A DITCH. THE FRONT END WAS TOTALED. THE AIRBAGS DID NOT DEPLOY. THE 4 WHEEL DRIVE TOOK OVER AND THE CAR PULLED ITSELF OUT OF THE DITCH EVENTUALLY STOPPING IN A FIELD JUST PRIOR TO GOING OVER AND EMBANKMENT AND INTO A RIVER. ACCORDING TO THE POLICE OFFICER THAT ARRIVED AT THE SCENE, THE BRAKES OF THE VEHICLE WERE PRESSED ALL THE WAY TO THE FLOOR OF THE VEHICLE, ALTHOUGH HE DID NOT ENTER THIS INTO THE WRITTEN REPORT. HE DID VERBALIZE THAT TO ME ON THE PHONE THE DAY FOLLOWING THE ACCIDENT. THERE WERE NO SKID MARKS ON THE ROAD INDICATING THAT THE VEHICLE TRIED TO STOP. I WAS GOING THE SPEED LIMIT OF 65 MPH. I SUSTAINED 2 FRACTURES OF MY BACK, A CONCUSSION AND A LARGE LACERATION OF MY FOREHEAD. THE VEHICLE IS CURRENTLY IN STORAGE AND HAS NOT BEEN INSPECTED, YET. THE COMPUTER OF THIS VEHICLE TOOK OVER AND DROVE ITSELF. I WAS TAKEN TO A NEARBY TRAUMA CENTER AND ADMITTED FOR 2 DAYS. *DT*JB CONSUMER STATED THE AIRBAG DID NOT DEPLOY AND THERE WERE NO SKID MARKS ON THE ROAD. CONSUMER ALSO STATED THAT WHEN THE POLICE OFFICER EXAMINED THE VEHICLE THE BRAKE PEDAL WAS PRESSED ALL THE WAY THE FLOOR. PLEASE NOTE THAT I AM CERTAIN THAT I HEARD THE VEHICLE PUT ITSELF INTO 4 WHEEL DRIVE AFTER HITTING THE DITCH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11207485May 14, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AUTOMATIC EMERGENCY BREAKING (AEB) SYSTEM STOPPED WORKING WITHIN 15 DAYS OF VEHICLE OWNERSHIP OF 2019 NISSAN ROGUE SV AWD. HAD VISITED DEALER TWICE AND THEY SAID THAT ITS FROM NISSAN, THEY CANNOT FIX IT BY THEIR OWN. DIDN'T FIND A RECALL OR UPDATE ANYWHERE. PLEASE INVESTIGATE AND FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192063March 27, 2019
SERVICE BRAKES
VEHICLE STOPPED FOR NO APPARENT REASON WHILE MY WIFE [XXX] WAS DRIVING IT TODAY. SHE WAS DRIVING IT ON A CITY STREET STRAIGHT UPHILL AROUND 20 MILES AN HOUR. SHE WENT UNDER A BRIDGE OVERPASS AND THE SUV SUDDENLY SLOWED AND STOPPED FOR NO APPARENT REASON. THERE WAS NO OTHER PERSON OR VEHICLE AROUND WHEN THIS HAPPENED. IT IS BRAND NEW WITH 340 MILES ON IT AT THE TIME OF THE INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191266March 25, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, "ROADWAY NARROW" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE STOPPED, BUT CONTINUED TO IDLE. A FEW SECONDS LATER, THE VEHICLE ACCELERATED NORMALLY. AN APPOINTMENT WAS SCHEDULED WITH BARON NISSAN INC (235 GLEN COVE RD, GREENVALE, NY 11548) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35044923. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190400March 21, 2019
STEERING, UNKNOWN OR OTHER
BRAND NEW 2019 NISSAN ROGUE SV AWD: CLIMATE CONTROL IS NOT WORKING PROPERLY ESPECIALLY DURING COLD WEATHER. WHEN TEMPERATURE CONTROL GAUGE IS SET TO 61F, IT BLOWS COLD AIR AND WHEN THE GAUGE IS SET TO 62F, IT IMMEDIATELY BLOWS HOT AIR (80-90F). THIS IMPAIRS MY DRIVING AND POSES A RISK OF AN ACCIDENT BECAUSE I CONSTANTLY HAVE TO TAKE MY RIGHT HAND OFF THE STEERING WHEEL AND MY SIGHT OFF THE ROAD FOR A SECOND OR TWO TO MANUAL SWITCH BETWEEN 61F AND 62F. THIS IS THE ONLY WAY TO REGULATE THE INTERIOR TEMPERATURE. I CONSTANTLY HEAR FROM MY TWO LITTLE KIDS AND WIFE "IT'S TOO HOT, IT'S TO COLD....IT'S TOO HOT, IT'S TO COLD". THIS IS VERY FRUSTRATING ESPECIALLY WHEN AFTER THREE TRIPS TO THE DEALER'S SERVICE DEPARTMENT, I WAS TOLD THAT THIS IS NORMAL AS THAT'S HOW NISSAN DESIGNED THE CLIMATE CONTROL DURING COLD OUTSIDE TEMPERATURES. THIS IS DEFINITELY NOT NORMAL TO ME AND MY FAMILY. CUSTOMER AFFAIR EVEN SCHEDULED A BIASED SUBJECT MATTER INSPECTOR TO MEET WITH ME TO ONLY TELL ME THAT IT'S NORMAL AND WORKING AS DESIGNED. HE TOLD ME THAT IT WILL CONTINUE BLOWING HOT AIR (80-90F) WHEN THE GAUGE IS SET TO 62F EVEN IF THE INTERIOR TEMPERATURE HAS ALREADY REACHED 80F+ FOR A PROLONGED PERIOD OF TIME (AN HOUR OR SO) - THIS MAKES NO SENSE! THE INSPECTOR TOLD ME THAT EVERY ROGUE IS DESIGNED THAT WAY. IF I KNEW THIS BEFORE BUYING THE CAR, I WOULD NEVER BUY IT. THE CLIMATE CONTROL DESIGN IS DEFINITELY FLAWED BUT NISSAN IS NOT WILLING TO ADMIT IT. IT NEEDS TO BE RECALLED AND FIXED FOR ALL ROGUES! OTHER ISSUE I'VE BEEN FACING IS VIBRATIONS ON THE STEERING WHEEL AND ON GAS & BREAK PEDALS WHILE THE CAR IS STATIONARY OR DRIVING ON ANY ROAD. VIBRATIONS ARE COMING FROM THE ENGINE COMPARTMENT. NISSAN SERVICE AGAIN TOLD ME IT'S NORMAL. IT IS NOT! NISSAN FAILED TO RESOLVE BOTH ISSUES. I HAVE FILED A BBB COMPLAINT. NHTSA - PLEASE RECALL BOTH CHRONIC ISSUES! THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184809March 7, 2019
WHEELS
I ONLY HAVE 1700 MILES ON MY NEW ROGUE. I PARK IN A GARAGE AT WORK AND AT HOME. I DROVE 10 MILES IN THE SNOW FROM WORK TO HOME AND MY CAR STARTED SHAKING SO BAD I THOUGHT THE WHEELS WERE GOING TO FALL OFF. I TOOK IT INTO THE NISSAN GARAGE AND THEY TOLD ME I HAVE TO KEEP THE SNOW OFF THE WHEELS AND IT WONT SHAKE. I HAVE NEVER HAD THIS PROBLEM BEFORE IN DRIVING 50 YEARS AND THEY ARE TELLING ME THIS NORMAL. THIS IS NOT NORMAL. I GOT AN AWD CAR SO I COULD DRIVE IN THE SNOW AND NOW I AM BEING TOLD TO KEEP THE SNOW OFF MY WHEELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182496February 26, 2019
ENGINE, VEHICLE SPEED CONTROL
VEHICLE SPUTTERS THEN STALLS ON I-10 INTERSTATE HWY, CHASSIS CONTROL LIGHT COMES ON. VEHICLE WILL RESTART AND IMMEDIATELY STALL AGAIN YESTERDAY NIGHT. EXTREME SAFETY HAZARD AS THIS OCCURS WITH NO WARNING AND FOR NO APPARENT REASON. THIS HAS HAPPENED ON MULTIPLE OCCASIONS, TODAY, THIS MORNING AT 7:40 AM 2/26/2019 IT HAPPENED ON THE FREEWAY IN A RAINY, CLOUDY AND FAIR VISIBILITY AND I WAS UNABLE TO GET TO THE SIDE OF THE ROAD DUE TO SPEEDS. CAR IS 1 MONTH, BRAND NEW AND DRIVEN FOR 2400 MILES ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180030February 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I DROVE HOME A BRAND NEW 2019 NISSAN ROGUE SL AWD FROM THE DEALER ON A FRIDAY NIGHT WITH 9 MILES ON IT. I DROVE IT ON THE HIGHWAY TO GO SKIING THE FOLLOWING DAY AND THEN ON MONDAY EVENING (AFTER 3 DAYS OF OWNING CAR AND 362 MILES), THE ENGINE MALFUNCTION INDICATOR LIGHT WENT ON. CALLED DEALER AND THEY SAID TO BRING IN TO LOOK AT IT AND ALSO THE NISSAN CONNECT EMAIL STATED TO OPEN/CLOSE GAS CAP. AFTER DOING SO, A COUPLE OF START/STOPS, THE LIGHT DID NOT COME BACK ON. I CALLED DEALER AND SAID IF IT COMES ON, I WILL BRING IN BUT LET'S WAIT AND SEE. ON WEDNESDAY (DAY 5 AND 440 MILES), I WAS COMMUTING HOME FROM WORK AND WHILE IN MIDDLE LANE OF SLOW MOVING TRAFFIC ON A STATE HIGHWAY, 6 MALFUNCTION INDICATOR LIGHTS ALL WENT ON AND THE CAR FELT STRANGE. AS SOON AS I COULD, I GOT INTO THE RIGHT LANE AND REALIZED I HAD NO ACCELERATION AS IF THE CAR FELT LIKE IT WAS IN NEUTRAL. I WAS ABLE TO COAST OVER AND INTO A NEARBY PARKING LOT THANKFULLY. I CALLED DEALER AND THEY ADVISED TO CALL FOR ROAD SIDE ASSISTANCE AND TOW TO THEIR DEALERSHIP. I WAS GIVEN A LOANER AND HAVE BEEN WORKING WITH NISSAN CONSUMER AFFAIRS. THE CAR IS STILL NOT REPAIRED AFTER 8 DAYS OF BEING IN SERVICE DEPARTMENT AND THEM WORKING WITH NISSAN SPECIALISTS. THEY BELIEVE THEY FOUND THE ELECTRICAL CONNECTION ISSUE AND ARE STILL WORKING THROUGH IT AND WILL TEST BUT I DO NOT FEEL SAFE GETTING BACK INTO THIS VEHICLE AFTER HAVING AN ENGINE FAILURE THAT COULD HAVE RESULTED IN SERIOUS INJURY OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171331January 22, 2019
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO MODERN NISSAN OF WINSTON SALEM (5795 UNIVERSITY PKWY, WINSTON-SALEM, NC 27105) TO BE DIAGNOSED, THE FAILURE MILEAGE WAS 850. *BF AND IT WAS DETERMINED THAT IT NEEDED TO BE CALIBRATED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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