Nissan Rogue Complaints (2021)

295 consumer complaints on file.

#11510374March 6, 2023
UNKNOWN OR OTHER
Windshield can not withstand any impact without cracking. This is 1 of 3 cracks. After this crack had windshield replaced with another factory windshield 2 more cracks after this one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509803March 2, 2023
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owned a 2021 Nissan Rogue. The contact stated that while driving into a parking spot, the brake pedal was depressed, and the vehicle abruptly accelerated crashing into a pole. The contact stated that several unknown warning lights were illuminated. The air bags deployed as needed. There was smoke coming from the engine. The contact and his wife were injured and received medical attention. The vehicle was deemed totaled by the insurance company. There was a police report filed. The manufacturer was made aware of the failure. The failure mileage was 89,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11505085February 1, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Randomly I get malfunction light, check engine light, caution light and and low power lights that flash and beep in the car. It affects the pressure I need to use when pressing down on the gas pedal. It requires more pressure and does not let me surpass a certain mph (I have only gone 40mph when this has appeared). It will randomly shut off and turn on. Since it has started it has been happening more and more with more lights going off. While driving it has turned off the blind spot indicator and other electrical options in the car distracting me while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505031February 1, 2023
ELECTRICAL SYSTEM
I have had a recurring problem with the battery draining with my 2021 Nissan Rogue, which I bought brand new in 2021, although the headlight dial is set to "Auto" and no interior lights were engaged. This is also despite the vehicle having only 8,600 miles on it. I have had the vehicle checked for its 5K/10K mile maintenance, each time it was given a clean bill of health. In the last three months, I had to call a towing service to help get my car started twice and each time the towing service determined the battery was drained. When I took it to the dealership, on both times they said the battery was fine. On both occasions, once the battery was charged, the dashboard gave a headlight error. The dealership said that error was cleared and said "it was probably just the battery." For the second incidence, the dashboard gave an error about the ABS system, despite having been checked for regular maintenance at the dealership just 4 days before and being given a clean bill of health. Again, the Service Adviser said that it was probably just the battery. I took a picture of the towing service’s diagnostic tool which indicated the battery health was at 4% and that it was fully drained, and was “bad and needs to be replaced.” Once the vehicle was checked at the dealership, the Service Adviser informed me that because no error was given by their diagnostic computer, they could not replace the battery for free because "we would be out $250" and that I had to contact Nissan directly for help. I asked if their diagnostic computer would even be calibrated to detect whatever error was leading to what he described as "I have seen issues with the batteries with these cars, the batteries for these cars are different.” Given the dangerous weather we had this year, where many people have died because they were trapped in their vehicles that were unpowered, this is a clear safety issue, what if the battery dies again while I am on the road and away from immediate help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500492January 6, 2023
UNKNOWN OR OTHER
Multiple times when exiting car wash going from neutral to drive, car would not shift into drive. Dealership service department unable to duplicate issue. Brake fully pushed down and vehicle would not shift gear. Caused accident second time it happened. Need assistance with this issue as it is not getting handled due to non-replication by service departments.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11498561December 22, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Went from a parking lot to the street and suddenly SUV wouldn’t accelerate. Pulled over, turned car off. Turned back on and put into drive gear and it moved forward. Car is 6 weeks old (bought 11/8/2022). Two weeks after obtaining the front crash warning light kept flashing. Then it told me it was a warning and not to drive. Comes on weekly. Then it doesn’t.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497757December 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact leased a 2021 Nissan Rogue. The contact stated while driving 55 MPH, an unknown warning light illuminated and a message indicating an unknown malfunction was displayed. The vehicle then experienced phantom braking and came to a complete stop, almost causing the vehicle behind him to crash into the vehicle. The contact veered to the side of the road. The contact turned off the vehicle. The contact stated that upon restarting the vehicle 10 minutes later, the vehicle responded as needed and he was able to drive to his residence. The vehicle was picked up by the leasing company. The dealer and the manufacturer were not notified of the failure. There was no further information provided. The failure mileage was approximately 30,992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493477November 14, 2022
BACK OVER PREVENTION
The contact owns a 2021 Nissan Rogue. The contact stated that after completing an IVI software update through an over-the-air (OTA) update, the rear-view camera became inoperable on several occasions. The contact also stated that after starting the vehicle or while driving at various speeds, the instrument panel failed to display and then rebooted inadvertently. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the instrument panel needed to be replaced; however, the parts were on back order. The contact was made aware of NHTSA Campaign Number: 22V772000 (Back Over Prevention); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491603October 31, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2021 Nissan Rogue. The contact stated while driving approximately 70 MPH, the rear windshield inadvertently shattered without warning. The vehicle was taken to Safelite Auto Glass where the window was being replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488158October 6, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Nissan Rogue. The contact stated that the fueling system was leaking. There was an abnormal odor of fuel detected. While driving at an undisclosed speed, the vehicle lunged forward and stalled but restarted. The alternator warning light was illuminated. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485503September 20, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Nissan Rogue. The contact stated upon starting the vehicle, the malfunction warning light was illuminated and the message "AWD error. See owner manual" and "ABS Error" were displayed. The contact stated as she turned off and restarted the vehicle, the warning lights disappeared; however, the failure reoccurred intermittently. The contact stated that the vehicle shut off while it was parked and the oil pressure warning light illuminated. Additionally, the contact stated that while driving approximately 65 MPH and depressing the brake pedal, the vehicle emitted abnormally loud sounds. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485272September 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Automatic braking front and rear work sporadically and in most condition not predicable. Dealer tells me it’s working as designed. System very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484124September 12, 2022
SERVICE BRAKES
When trying to start the car I had to push the Brakes almost to the floor to get it to start. THEY WERE EXTREMELY SOFT TO GET IT TO START THE ENGINE AND THEN THEY WERE GOING TO THE FLOOR BEFORE COMING TO A STOP. THEY ARE ALMOST TO THE FLOOR WHEN SLOWING DOWN OR STOPPING. Then while I was driving to pick up my prescriptions and approaching a Stop Sign, then 3 Stop Lights or approaching a vehicle that is already stopped in front of me my brakes are extremely soft and do not engage. They almost go to the floor. The car does not immediately slow down or come to a stop. I have to keep pumping the brakes and even then they were Extremely soft and went almost to the floor before Stopping. I have small feet Size 6-7 and One time my foot slid under the pedal. I had to use the Parking brake at the Stop Sign and the Stop Lights to feel comfortable enough that I would not move forward and be sure I that I came a full Stop. I pulled into a McDonalds Parking Lot less than a mile from my home to see if I turn off the car it will reset the brakes and it did not work. I called Elevated Nissan in Merriam, Kansas which is the Dealership I purchased it from (less than another Mile away from the McDonalds) they were closing in 25 minutes, so I drove less than 5 mph to get there and dropped off the vehicle. I showed [XXX] in service how they would go to the floor. He called me the next morning and after the vehicle sitting in the shop all night long the brakes engaged in a normal fashion the next day. They are trying to find out what is causing them to go soft. These Brakes can cause a Serious Catastrophe resulting in injury or worse. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483986September 12, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
The automatic emergency braking has activated randomly while in reverse and in drive on many occasions. These instances have almost gotten my hit while on the interstate as well as other busy highways in Fort Lauderdale. The car has been inspected on multiple occasions by Nissan and they have been unable to fix it and merely suggest turning off this feature. The front braking sensors have malfunctioned and I have the warning notifications. The radio unit continues to go blank without any warning and Nissan is unable to determine why this happens. They have added an update from the Nissan Sentra Recall for the same issue, but it has not been rectified. I have several videos and photos of the incidents, however the file types are not supported on this website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481131August 25, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
UNKNOWN, I had just got off or my 8 hour work shift at 3:30 pm eastern time. I went to my truck/rear hatch to put my stuff in and I notice glass on the ground. I look up and notice 2 holes the size of a soft ball on the bottom right and left corner of my back windshield. The glass was whole back glass was completely shattered. Every time I shut a door on either side of the door more glass shattered from the back windshield. I was park in an area where no cars were within 10 feet of my car the weather was about 80 degrees, we've had much hotter days in VA. There is absolutely no explanation for this besides a malfunction in the windshield being used on the vehicles. Upon my own research I have discovered this same incident has happened to many other Nissan owners with the damage to the wind shield looking identical, it the same exact spots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477566August 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While driving down a road at 40mph that has a speed limit of 45 there are a set railroad tracks that you go over. Of course I slow to 20mph but the forward collision warning activated but it was not a warning but an out right complete stop of the vehicle which would have cause rear end collision if someone was behind me. And it was reported to Nissan about the situation and requested to disable this safety feature but was denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477345August 3, 2022
UNKNOWN OR OTHER
Driving down the road at 55 mph moon roof exploded! Very loud explosion ! Disoriented me! Glass fragments everywhere!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476047July 27, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
air condition faliure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473165July 10, 2022
AIR BAGS, SEAT BELTS
Car and driver reported early builds pre January 28th 2021 from the Japan plant recorded a 2 star safety rating on the passenger small overlap test. Nissan updated retrofitted the passenger airbag module software and seatbelt and was supposed to start a campaign to notify owners to have this done and we were never notified and Nissan is no help when you call and provide VIN. They only tell me no recalls on this VIN. Please note the assembly line builds were provided the retrofit after Jan28th 2021 in Japan builds and Smyrna Tenn builds were already updated before the first build came off the line. My wife's truck and this VIN qualifies with a build date of November 2020 from Japan's factory. Very concerned of the safety of any passenger in our truck and Nissan is dragging their feet and not taking this seriously I feel due to expense. Not sure how many are affected but they need a severe push to remedy this issue. Please help us and God bless you for having this forum. We purchased this Feb 2021 and its been long enough for Nissan to do the right thing for public safety for our family. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471975July 1, 2022
UNKNOWN OR OTHER
This vehicle was purchased new without disclosure of any recalls. When I checked the vin a few months ago it showed as haveing 5 recalls, some of them major. When I checked recently it showed as having O unfixed recalls. The dealer never fixed the recalls and is running me around to even schedule. I didn’t think they could sell new cars with open recalls?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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