Nissan Quest Complaints

2,121 consumer complaints on file.

#10155730April 19, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EVEN LOOKED AT. DOES MY INFANT HAVE TO FALL OUT OF THE CAR BEFORE THIS PROBLEM WILL BE TAKEN SERIOUSLY? HOW DO I GET THIS FIXED? THE RECALL WAS ON THE POWER DOOR AND NOT ON THE OTHER ONE. THERE IS A PROBLEM ON BOTH TYPES OF DOORS AND THIS IS NOT ACKNOWLEDGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155219April 12, 2006
SUSPENSION:REAR:AXLE:SPINDLE
DT*: THE CONTACT STATED WHILE RECEIVING A MAINTENANCE INSPECTION BY AN AUTHORIZED DEALER, IT WAS DETERMINED THE RUBBER BOOT ON THE AXLE SPINDLE HAD DETERIORATED. THE DEALER REPLACED THE RUBBER BOOTS ON THE AXLE SPINDLE AND ATTRIBUTED THE DETERIORATION TO THE HEAT AND HUMIDITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154010March 29, 2006
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY COULD NOT DUPLICATE PROBLEM AND SLOWING PROBLLEM CONTINUES. ALSO PROBLEMS WITH DEFECTIVE INTERIOR EQUIPMENT SUCH AS MIDDLE ROW SIDE LIGHTS FALLING OUT RECESSED HOUSING, NO TENSION IN ARM RESTS ,SKIRTS ON MIDDLE SEATS DON'T STAY ATTACHED,MIDDLE PASS SIDE DOOR HARD TO OPEN, RUBBER ON DOOR PULLING APART,MIDDLE DOOR, DRIVERS SIDE,LOOKS OFF TRACK,ETC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154015March 29, 2006
SEATS:MID/REAR ASSEMBLY
WE RECEIVED A RECALL LETTER FROM NISSAN ON A SEAT PROBLEM ON OUR 2005 QUEST [XXX] LAUNCHED IN OCTOBER 2005. HERE IT IS END OF MARCH 2006 AND I HAVE NOT BEEN ABLE TO GET THE DEFECT REPAIRED BECAUSE OF LACK OF AVAILABILITY OF PARTS FOR MY VEHICLE. I HAVE CALLED BOTH THE LOCAL DEALER AND THE CORPORATE OFFICE OF NISSAN AND SO FAR NOBODY HAS BEEN ABLE TO TELL ME WHEN THE PART WILL COME IN. THE CORPORATE OFFICE HAS NOT RETURNED REPEATED REQUESTS FOR RETURN CALLS. WHEN I CALL I WAS GIVEN A FILE NUMBER OF [XXX] AND WAS SUPPOSED TO GET A CALL FROM A "SPECIALIST" NAMED RONNIE BUT I AM STILL WAITING. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153665March 24, 2006
SEATS:MID/REAR ASSEMBLY
DUBLIN NISSAN SERVICE DEPARTMENT WILL NOT REPAIR A RECALL ISSUE ON MY VEHICLE. THIS NISSAN DEALER WAS TO COMPLY WITH A RECALL NOTICE TO REMOVE MY FRONT PASSENGER SEAT AND SHIP IT TO A FACILITY WHICH WOULD MODIFY THE OCCUPANT DETECTION SYSTEM AND THEN RETURN THE SEAT. THIS WAS TO BE A FREE SERVICE. BECAUSE THE VEHICLE WAS INSTALLED WITH AFTER-MARKET LEATHER, TO COMPLETE THE RECALL SERVICE, THE AFTER-MARKET LEATHER NEEDS TO BE REPLACED WITH STANDARD LEATHER BUT DUBLIN NISSAN SERVICE REFUSES TO COMPLY WITH THE RECALL. THIS MAKES MY VEHICLE UNSAFE TO DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153158March 20, 2006
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGER'S SIDE OPENED WHILE DRIVING. THE CONTACT WAS ABLE TO CLOSE THE DOOR, ALTHOUGH IT TOOK MUCH FORCE TO DO SO. LASTLY, THE DRIVER AND PASSENGER SIDE VENTS HAD HOT AIR FLOWING THROUGH THEM. THE TEMPERATURE GAUGES WERE ADJUSTED; HOWEVER THE HOT AIR STILL FLOWED. AS A RESULT, THE AIR CONDITIONER WAS TURNED ON IN ORDER TO MAINTAIN A COMFORTABLE TEMPERATURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION AND SOLUTIONS TO THESE PROBLEMS; HOWEVER THE PROBLEMS COULD NOT BE DUPLICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153025March 10, 2006
VEHICLE SPEED CONTROL
CONSUMER 2005 NISSAN QUEST CONTINUED TO ACCELERATE WHEN BRAKES WERE DEPRESSED. *TS THE CONSUMER MANAGED TO SHIFT THE VEHICLE INTO THE PARK POSITION. THEN TURNED THE KEY TO OFF. THE ENGINE WAS STILL RACING LOUDLY BEFORE THE CONSUMER TURNED THE KEY TO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THEY WERE UNABLE TO DUPLICATE THE CONSUMERS CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151586March 2, 2006
FUEL SYSTEM, GASOLINE
2006 NISSAN QUEST SE VAN ONCE A DAY DURING LONG DRIVE (10 MILES TO 80MILES) DRIVING ON HIGHWAYS MAKES ROTTEN EGG SMELL. DURING MY LAST VISIT TO ONIEL NISSAN LOCATED IN WARMINSTER, PA IN 1ST WEEK OF FEBRUARY 2006 I MENTIONED TO SERVICE DEPARTMENT. THEIR ANSWER WAS NO PROBLEM DETECTED. LAST WEEK OF FEBRUARY 2006 I DROP MY VAN TO SAME DEALERSHIP FOR SAFETY RECALL REPAIR FOR REAR OF THE SECOND ROW SEAT AGAIN I MENTIONED ABOUT ROTTEN EGG SAMELL INSIDE VAN. I RECEIVED SAME ANSWER THAT, "NO PROBLEM WAS DETECTED". MY WIFE IS DRIVING THIS VAN SINCE I PURCHASED ON OCTOBER 1, 2005 AND SHE COMPLAIN ABOUT SMELL ON DAY FIRST. CURRENTLY MY VAN HAS @3200 MILES AND FIRST OIL CHANGE HAS PERFORMED BY SAME DEALER IN 1ST WEEK OF FEBRUARY. I HOPE DEALER OF NISSAN CO. FIX THIS PROBLEM AS SOON AS POSSIBLE. MARCH 2, 2006
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151611March 2, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED WHILE PRESSING THE BUTTON TO CLOSE THE AUTOMATIC SLIDING DOOR, THE DOOR HIT A PASSENGER. THE DEALERSHIP WAS ALERTED. THEY DETERMINED IT WAS THE WAY THE VEHICLE WAS MANUFACTURED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE. UPDATED 05/04/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151379February 28, 2006
VISIBILITY:REAR WINDOW WIPER/WASHER, STRUCTURE:BODY:DOOR
SLIDING DOORS RATTLES AND NOISY. THIRD SEAT WINDOWS WHEN OPEN RATTLES AND NOISY. REAR WINDSHIELD WIPER DOES NOT CLEAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151418February 28, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THE AUTOMATIC SLIDING DOOR WAS INOPERABLE AND HAD TO BE OPENED MANUALLY. ALSO, THE DOOR MADE A TICKING NOISE WHILE DRIVING. THE DOOR NOW OPENS CORRECTLY, BUT THE DEALERSHIP WAS UNABLE TO GET RID OF THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151465February 28, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIRBAGS FAIL TO OPERATE IN THE VEHICLE. THERE IS A NHTSA RECALL, #04V103000 CONCERNING THE AIRBAGS FRONTAL SENSOR/CONTROL MODULE; HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER WAS ALERTED HOWEVER NO ADDITIONAL REPAIRS WERE MADE. UPDATED 03/20/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151288February 27, 2006
UNKNOWN OR OTHER
I BROUGHT THIS CAR AND IT HAS JUST GAVE ME PROBLEMS. THE DEALERSHIP ALSO HAS CAUSED ME TO MANY PROBLEMS. I TRIED TO MAKE AN ARRANGEMENT WITH THE DEALERSHIP SO THAT THEY COULD HELP ME WITH THE PROBLEMS THE CAR WAS GIVING ME, BUT THEY DIDN'T WANT TO HELP ME WITH ANYTHING THEY TOLD ME THAT NOW THAT I HAD IT WAS MY PROBLEM AND I HAD TO DEAL WITH IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151186February 25, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWN A 2004 NISSAN QUEST SE. THERE SEEMS TO BE A SERIOUS DEFECT WITH THE SAFETY FEATURES ON THE POWER SLIDING DOORS. WHILE OUT ONE AFTERNOON, MY SON DECIDED THAT HE WOULD PRESS THE BUTTON TO CLOSE THE POWER SLIDING DOOR ON HIS SIDE. I HAD BENT DOWN TO TIE HIS SHOE AND FAILED TO NOTICE THAT HE DIDN'T MOVE HIS HAND OUT OF THE WAY AFTER HE HAD PRESSED THE BUTTON TO CLOSE THE DOOR. UNFORTUNATELY, THE POWER SLIDING DOOR COMPLETELY CLOSED ON MY 3-YEAR-OLD SON'S HAND. THANKFULLY, HE WAS NOT SERIOUSLY INJURED (BROKEN BONES, ETC). HOWEVER, I FEEL AS IF THIS IS A SERIOUS PROBLEM THAT NISSAN NEEDS TO ADDRESS SOON. ALSO, THERE HAVE ALSO BEEN A FEW TIMES WHERE THE DOORS HAVE BEEN CLOSING, AND, FOR WHATEVER REASON, MY HUSBAND OR I HAVE TRIED TO STOP THEM. WE LITERALLY HAVE TO PUT ALL OF OUR STRENGTH INTO STOPPING THE MOVING DOORS, AND EVEN THEN, SOMETIMES THEY CONTINUE TO CLOSE WITHOUT HESITATION. THE POWERED BACK HATCH/DOOR ON THE VAN IS VERY SENSITIVE TO ANYTHING BEING IN THE WAY; I DON'T UNDERSTAND WHY THE POWER SLIDING DOORS AREN'T JUST AS SENSITIVE. I DESPERATELY HOPE NISSAN WILL CORRECT THIS MAJOR PROBLEM BEFORE SOMEONE BECOMES SERIOUSLY INJURED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10151919February 24, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
POWER WINDOW IN THE 2005 QUEST ROLLED UP ON DRIVER'S HEAD WHILE IT WAS OUT OF THE WINDOW. *TS THE WINDOWS HAVE AND AUTOMATIC ROLL UP FEATURE. THE CONSUMER ACCIDENTALLY HIT THE SWITCH WHILE HEAD WAS OUT THE WINDOW AND THE WINDOW ROLLED UP. THE REAR PASSENGER SIDE AUTOMATIC DOOR SLIDING DOOR CLOSED ON THE CONSUMER'S FINGER. THE CONSUMER AS TAKEN TO THE EMERGENCY ROOM. THE FINGER WAS NOT BROKEN. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10151009February 23, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
FIRST TIME WAS DONE AND CORRECTED ON 3/25/03 $176.00 VEHICLE SPEED CONTROL, INCREASED ACCELERATOR PEDAL RESISTANCE DUE TO AN ACCUMULATION OF THROTTLE-CHAMBER DEPOSIT. SECOND TIME WAS DONE 2/11/06 $139.99 BUT NOT CORRECTED. SUGGESTED TO CHANGE THE THROTTLE WITH COST OF $860.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150982February 23, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THE REAR SLIDING DOOR WAS DIFFICULT TO OPEN. THE CONTACT MANAGED TO OPEN THE DOOR BY USING EXTREME FORCE. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150711February 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINES TO FUEL INJECTORS DETERIORATE, LEAK RAW GASOLINE ONTO MOTOR, STRONG GAS ODOR IN PASSENGER COMPARTMENT. VERY EXPENSIVE TO FIX, VERY DIFFICULT TO ACCESS FOR DYERS - NOT COVERED IN REPAIR MANUALS 'HOW-TO'. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149509February 6, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT*: THE CONTACT WHILE ATTEMPTING TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE IT RELEASED FROM THE TRACK AND THE BACK PORTION FELL TO THE GROUND. THE CONTACT MADE AN UNSUCCESSFUL ATTEMPT TO REATTACH THE DOOR. THE MANUFACTURER HAS NOT BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149383February 3, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STICKS. EXCESSIVE PRESSURE MUST BE APPLIED TO MAKE THE VEHICLE ACCELERATE. THE DEALERSHIP CLEANED THE THROTTLE A YEAR AND A HALF AGO, BUT THE PROBLEM RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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