Nissan Quest Complaints

2,121 consumer complaints on file.

#10474208September 7, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:SOFTWARE
CAR WAS PARKED ON A PARKING LOT ON A VERY SLIGHT DECLINE. LOW FUEL INDICATOR JUST CAME ON BUT DISTANCE TO EMPTY INDICATOR STILL SHOWS 50+ MILES. VEHICLE STARTED AT FIRST BUT STARTED TO SHUDDER AND THEN ENGINE DIED. TRIED RESTARTING A FEW TIMES BUT IT WILL JUST SHUT OFF RIGHT AWAY. ALL ELECTRICAL COMPONENTS WERE FINE (RADIO, LIGHTS, ETC). HAD TO PUT 2 GALLONS OF GAS TO GET IT TO START AGAIN. DROVE TO THE GAS STATION RIGHT AWAY AND FILLED IT UP WITH ONLY 14.5 GALLONS OF TANK. MANUAL SAYS VEHICLE HAS 20 GALLON FUEL TANK CAPACITY. I WAS AWARE OF THE RECALL (CAMPAIGN: 12V076000) BUT INITIALLY THOUGHT THAT MY VEHICLE WAS NOT INCLUDED SINCE THE CAMPAIGN WAS BACK IN MARCH 2012 AND I BOUGHT THE VEHICLE IN JULY 2012. WAS LATER CONFIRMED BY NISSAN CONSUMER AFFAIRS AND DEALER SERVICE ADVISOR THAT MY CAR WAS INDEED NOT INCLUDED IN THE RECALL. HOWEVER, CAR SHOWS SIMILAR SYMPTOMS WITH SAME MODEL CARS THAT WERE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473128August 31, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I'VE BEEN IGNORING THIS PROBLEM SINCE I BOUGHT THE VEHICLE. NOW IT IS COMPLETELY DEAD. THE PROBLEM WAS, EVERYTIME I TRIED TO CLOSE THE DRIVER'S SIDE WINDOW, IT AUTOMATICALLY REOPENED ABOUT 6INCHES DOWN BY ITSELF. IN ORDER TO CLOSE IT COMPLETELY, I HAVE HOLD UP THE SWITCH FOR ABOUT 30SEC. TO 1MIN. I WONDER IF ANYBODY ELSE HAS THIS ISSUE. IF IT IS, IS IT STILL COVERS UNDER MANUFACTURING WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472874August 29, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE PARKED, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL GAUGES WERE NOT PROVIDING ANY ACCURATE READINGS. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED FOR TWO DAYS DURING A HURRICANE PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472967August 29, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT ACCURATELY DISPLAYING THE LEVEL OF FUEL IN THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO LOW FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF FULL. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN I.D. NUMBER: 12V076000 (ELECTRICAL SYSTEM: SOFTWARE) BEFORE PURCHASING THE VEHICLE AND THE MANUFACTURER ADVISED THAT THE VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471654August 20, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS AND TRACTION CONTROL SYSTEM FAILURE. ABS ACTUATOR FAILS TO PROPERLY ENGAGE UPON STARTING VEHICLE. "ABS", "TCS OFF", "SLIP" WARNING LIGHTS ALL ILLUMINATED AT START OF VEHICLE. ABS ACTUATOR MAKES PRONOUNCED NOISE (PUMPING BUT NOT ACCUMULATING NECESSARY PRESSURE) AT START OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467534July 24, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STARTED TO MAKE A LOUD NOISE AND THE WARNING LAMPS FOR THE ABS SYSTEM AND TRACTION CONTROLS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS PUMP ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465245July 11, 2012
ELECTRICAL SYSTEM
I HAVE HAD AN INTERMITTENT ELECTRICAL ISSUE WITH MY NISSAN QUEST FOR THE LAST FEW YEARS (SINCE 60,000 MILES, NOW AT 100,000 MILES). THE DEALER HAS BEEN UNABLE TO PROPERLY DIAGNOSE THIS ISSUE OVER A PERIOD OF YEARS, AND IT IS A SAFETY CONCERN. SUDDENLY THE SPEEDOMETER DROPS TO ZERO WHEN I AM DRIVING AND ALL THE DASHBOARD HAZARD LIGHTS GO ON. WHEN I AM ABLE TO PULL OVER AND TURN OFF AND RESTART THE CAR, THE CHECK ENGINE LIGHT REMAINS ON AND THE CAR IS OK FOR A FEW DAYS/WEEKS/MONTHS. THEN IT ALL HAPPENS AGAIN. THEY HAVE CHANGED SENSORS, TIGHTENED ALL ELECTRICAL CONNECTIONS, AND NOW WOULD LIKE TO CHANGE THE ABS ACTUATOR ASSEMBLY. I NOTICE ONLINE THAT THIS IS A PROBLEM THAT MANY OWNERS OF 2004 QUESTS HAVE, AND SEEMS TO BE A SERIOUS SAFETY ISSUE. I HAVE NOT ALLOWED MY CHILDREN TO DRIVE MY CAR. I FEEL THIS NEEDS A RECALL FROM NISSAN TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465241July 11, 2012
POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH AND APPROACHED A TRAFFIC STOP SIGNAL. WHEN PULLING OFF FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM OR GENERATE A TROUBLE DURING THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 7/31/12 *CN UPDATED 08/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465307July 11, 2012
ENGINE
2006 NISSAN QUEST PURCHSASED BRAND NEW FROM NISSAN DEALERSHIP IN THOUSAND OAKS, CA IN 2007. WITH 68K MILES ON IT, IT'S FALLING APART. TIMING CHAIN IS SHOT, A-ARM BUSHINGS CRACKED, FRONT ENGINE MOUNT CRACKED, ABS SWITCH FAILED WAS REPLACED. *TR CONTACTED NISSAN CONSUMER AFFAIRS NAM, THEY WOULDN'T HELP ME. THE TIMING CHAIN IS A KNOWN ISSUE WTH NISSAN. THEY ISSUED A SERVICE BULLETIN IN DECEMBER OF 2009 FOR THE QUEST, MAXIMA, ALTIMA. IT'S JUST TOO SOON IN THIS VEHICLES LIFECYCLE TO HAVE THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465052July 10, 2012
ELECTRICAL SYSTEM, POWER TRAIN
A FAMILY TRIP FROM ST AUGUSTINE HEADING SOUTHBOUND ON I-95 TOWARDS W.PALM BEACH 75 MILES INTO JOURNEY THE VEHICLE SHUTS DOWN WITH NO WARNING SIGNS. HAD THIS VAN TOWED TO NEAREST REPAIR SHOP 25 MILES AND HAD THE THROTTLE BODY REPLACE. THERE WAS NO CHECK ENGINE LIGHT ON PRIOR TO THIS REPAIR. PARTS THAT WAS DEFECTIVE WAS THE THROTTLE BODY, IGNITION COIL AND WAS TOLD BY REPAIR SHOP A POSSIBLE DEFECTIVE FUEL INJECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464290July 5, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DIGITAL FUEL LEVEL GAUGE, MILEAGE METER AND TEMPERATURE METER ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE NUMBERS ON THE DIFFERENT METERS WERE ERASED AND WERE NO LONGER VISIBLE. THE CONTACT WAS UNABLE TO TELL THE VEHICLE'S TEMPERATURE OR HOW MUCH FUEL WAS IN THE VEHICLE, AS WELL AS BEING UNABLE TO DETERMINE THE CURRENT MILEAGE. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED. THE CURRENT AND FAILURE MILEAGE WAS 50,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462733June 22, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 55 MPH THE TRACTION CONTROL, ABS AND SLIP WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO A VIBRATION COMING FROM THE FRONT END OF THE VEHICLE. AFTER STOPPING AND RESTARTING THE VEHICLE, THE WARNING LIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ACTUATOR PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462007June 17, 2012
ELECTRICAL SYSTEM
VEHICLE LOST POWER ON HIGHWAY IN RAINSTORM. WERE ABLE TO STEER TO SIDE OF ROAD. UPON INSPECTION BY A MECHANIC, WE DISCOVERED THE ECM (COMPUTER) TO BE EXTREMELY CORRODED. WE HAD IT REPLACED FOR $1100.00. THERE WAS NO NEARBY NISSAN DEALER, BUT THE MASTER MECHANIC WHO REPLACED THE PART DID ORDER IT FROM NISSAN. THEY WOULD NOT HONOR THE WARRANTY, AS THE PART WAS NOT INSTALLED BY THE DEALER. I VISITED A SITE, QUESTDRIVER.COM WHERE I FOUND SEVERAL SIMILAR COMPLAINTS REGARDING 2004-2006 NISSAN QUESTS. NEVER WAS THE WARRANTY HONORED BECAUSE NISSAN SAID THEY WOULD NOT COVER FAULTY PARTS CORRODED OR RUSTY. MANY DRIVERS CARS STALLED IN COMPROMISING SITUATIONS, AS WE DID. THERE WAS THREAT OF A CLASS ACTION SUIT, THOUGH I DON'T KNOW THE OUTCOME. THE ECM I PURCHASED JUST FAILED AGAIN YESTERDAY. I WAS APPROACHING A BUSY INTERSECTION, BUT WAS ABLE TO PULL OVER ONTO A SIDE ROAD. HAD I PULLED OUT INTO THE INTERSECTION AND STALLED, I SHUDDER TO THINK WHERE COULD HAVE HAPPENED. THE SAME PART IS CORRODED AGAIN. IT IS A DESIGN FLAW IN THE PLACEMENT OF THE PART, JUST UNDER THE WINDSHIELD, WHERE IT IS EXPOSED TO RAIN. NISSAN SHOULD FIND A WAY TO SHIELD THIS PART FROM THE ELEMENTS AND HONOR THE WARRANTY OR REPLACE THE PART AT NO COST. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460492June 5, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 NISSAN QUEST. CONSUMER STATES SAFETY PROBLEM WITH THE POWER WINDOWS AND POWER DOORS *TGW THE CONSUMER STATED THE PASSENGER SIDE WINDOW WOULD NOT STAY CLOSED. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HE WAS INFORMED TO FIX THE PROBLEM IT WOULD REQUIRE REPLACING THE MOTOR, WHICH WOULD BE VERY EXPENSIVE. THE CONSUMER DECLINED THE REPAIR. LATER ON, THE WINDOW REVERTED BACK TO ITS PROPER CLOSING PROCEDURE AND OPERATED AS IT WAS DESIGNED. HOWEVER, THE DRIVER'S WINDOW WOULD NOT CLOSE AUTOMATICALLY AND THE CONSUMER WAS FORCED TO HOLD DOWN THE BUTTON MANUALLY. THE DOOR ON THE PASSENGER SIDE WOULD NOT CLOSE COMPLETELY. IT WOULD STOP ABOUT HALF WAY. THE CONSUMER HAD TO PHYSICALLY PUSH THE DOOR CLOSED WHICH LASTED FOR WEEKS. THEN, SUDDENLY THE DOOR BEGAN CLOSING CORRECTLY WITHOUT ANY ATTEMPT AT REPAIR. THE SLIDING DOOR ON THE DRIVER'S SIDE DIDN'T FUNCTION AS IT SHOULD. IT ALL STARTED WHEN THE CONSUMER'S GRANDSON WAS EXITING THE VEHICLE BY PUSHING THE OPEN BUTTON FROM THE INSIDE. AS HE WAS GETTING OUT, THE DOOR REVERSED ITSELF BEFORE IT OPENED COMPLETELY AND BEGAN CLOSING, HITTING HIM AND WOULDN'T STOP AS IT WAS SUPPOSED TO WHEN MEETING AN OBJECT. FORTUNATELY, HE WAS ONLY FRIGHTENED, BUT NOT INJURED. THE DOOR CONTINUED TO MALFUNCTION, SO THE CONSUMER NO LONGER USED IT ANYMORE. THE CONSUMER REFERENCED RECALL # 04V186000. HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460319June 1, 2012
FUEL/PROPULSION SYSTEM
THE FUEL PUMP MAKES A WHINING NOISE WHEN VEHICLE IS RUNNING FROM (MID-CAR) / (ALMOST SOUNDS LIKE IT'S IN THE SPEAKERS) AND YOU CAN SMELL GAS BAD - ESPECIALLY AFTER A FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457654May 7, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
AFTER ONLY ABOUT 59000 MILES MY NISSAN QUEST 2008 3.5L IS MAKING LOUD WHINING NOISE FROM THE ENGINE. I AM INFORMED BY THE NISSAN DEALER WERE IT IS BEING REPAIRED THAT THE TIMING CHAIN NEEDS TO BE REPLACED. THIS IS AN ISSUE WITH MANY NISSAN VEHICLES AND AND OFFICIAL RECALL SHOULD BE MADE ABOUT THIS PROBLEM WITH THIS TYPE OF ENGINES. SEE NISSAN TECHNICAL BULLETIN FROM DEC. 14. 2009 WITH CLASSIFICATION: EM07-001C AND REFERENCE: NTB07-042C ABOUT THIS VERY WELL KNOW ISSUE FOR ALL NISSAN MAXIMA, ALTIMA, QUEST BUZZING / WHINING NOISE FROM TIMING CHAIN AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457513May 4, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THERE WAS A RUMBLING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457381May 3, 2012
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SUSPENSION
AT 60000 MILES HAD TO REPLACE THE PASSENGER WHEEL BEARING AND ABS SENSOR IN THE VEHICLE. AT 90000 MILES A KNOCKING SOUND BEGAN TO COME FROM THE ENGINE WHILE THE VEHICLE WAS STOPPED OR IN PARK. MECHANIC ADVISED THIS WAS DUE TO THE TIMING CHAIN, WHICH IS A PROBLEM DUE TO THE PLASTIC PARTS THAT NISSAN USES TO HOLD THE TENSION ON THE CHAIN. THIS IS A KNOWN PROBLEM WITH THIS MODEL VEHICLE AS NUMEROUS COMPLAINANTS HAVE BEEN FILED. CONCERNED THAT NISSAN KNEW IT HAD A BAD COMPONENT AND HAS NOT FIXED THE PROBLEM THAT EXIST. ALSO, NOW THE DRIVER SIDE WHEEL BEARING IS BAD AND NEEDS TO BE REPLACED. STARTED TO HAVE PROBLEMS WITH THE BRAKES AROUND 30000. FIXED THE BRAKES WITH OE PARTS, AND THEN BEGAN TO HAVE PROBLEMS WITH THE ROTORS. TECHNICIAN ADVISED THESE PROBLEMS CAME FROM THE ROTORS GETTING HOT. HAD THE ROTORS TURNED WHICH DID NOT WORK. NOW I AM GOING TO HAVE TO REPLACE THE ROTORS ON THE FRONT OF THE VEHICLE. WINDOW MOTOR ALSO HAS WENT BAD IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456678April 27, 2012
ENGINE AND ENGINE COOLING
AROUND 85000 MILES A RATTLING NOISE APPEAR, IT WAS DIAGNOSED AS THE TIMING CHAIN, I WAS TOLD AT THE DEALERSHIP THAT THEY HAVE A PROBLEM WITH THE TIMING CHAIN BUT THEY DO NOT HAVE A RECALL. IT COST OVER $2000 TO REPAIR A PROBLEM KNOWN TO THE NISSAN COMPANY AND THEY WON'T DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455654April 18, 2012
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, TIRES, SERVICE BRAKES
2005 NISSAN QUEST HAD LESS THAN A 1/4 TANK OF GAS AND LIGHT WAS ON. WAS AT DEALERSHIP GETTING BRAKES REPLACED FOR THE 4TH TIME. TOOK VAN TO GAS STATION NEXT DOOR AND PUT 16 GALLONS ($62) OF GAS IN. RESTARTED CAR AND GAS TANK STILL READ LESS THAN 1/4 AND EMPTY LIGHT/WARNINGS STILL FLASHING. DROVE BACK TO DEALERSHIP, THEY TRIED TO RESET AND ENDED UP DISCONNECTING THE BATTERY. ONCE THE BATTERY WAS RECONNECTED THE FUEL GAUGE SHOWED FULL. THIS WAS OCT 2011 WITH 46,000MI. IT IS NOW APRIL AND CAR HAS 55,000MI. I WAS UNABLE TO DISCONNECT BATTERY SO HAD TO CONTINUE DRIVING WITH WARNING LIGHT. AFTER ABOUT 20MI, GAUGE NOW READS LESS THAN 1/2 TANK BUT TANK SHOULD BE READING FULL. THERE WAS ALREADY A RECALL FOR A NUMBER OF NISSAN VEHICLES FOR GAS GAUGE ISSUES. CLEARLY A NISSAN ISSUE THAT NEEDS TO BE RECALLED AND FIXED ACROSS THE BOARD. HAVING TO DISCONNECT THE BATTERY TO GET THE FUEL GAUGE TO READ IS NOT A GOOD LONG TERM SOLUTION. ALSO THIS VAN GOES THROUGH BRAKES AT AN ASTOUNDING RATE. WE HAVE HAD TO REPLACE THE BRAKE PADS FRONT AND BACK 4 TIMES IN THE LAST 30,000 MI AND NOW NEED NEW ROTORS. ALSO HAVE REPLACED TIRES 3 TIMES. MOST RECENT MECHANIC SAID VAN WAS POORLY DESIGNED WITH BRAKES AND TIRES MEANT FOR A MUCH LIGHTER VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest