Nissan Quest Complaints

2,121 consumer complaints on file.

#10567565March 6, 2014
POWER TRAIN
TRAVELING AT A STEADY 25 MPH ON HIGHWAY (CONDITIONS WERE SLOW DUE TO INCLEMENT WEATHER), VEHICLE SUDDENLY DOWNSHIFTED VERY HARD...FELT LIKE I WAS REAR ENDED BUT WASN'T...THEN CHECK ENGINE LIGHT ILLUMINATED. THE ENGINE WAS PRODUCING THE POWER, BUT THE TRANSMISSION WAS NOT KEEPING UP. IT WAS SLOW TO ACCELERATE, WOULDN'T MAINTAIN SPEED UPHILL AND DOWNSHIFTED HARD WHEN SLOWING. I HEADED DIRECTLY FOR DEALERSHIP AND WAS TOLD THAT MY TRANSMISSION HAD CODED AND REQUIRED REPLACEMENT. I HAD TAKEN IT INTO DEALERSHIP SEVERAL TIMES PREVIOUSLY COMPLAINING OF SIGNIFICANT POWER LOSS, HARD AND/OR CONSTANT DOWNSHIFTING AND LOSS OF SPEED DESPITE ENGINE POWER. NO PROBLEMS WERE FOUND UNTIL THIS INCIDENT. I REPLACED THE TRANSMISSION WITH NEW AT A COST OF JUST OVER $4700. I HAVE PUT JUST UNDER 2000 MILES ON THE NEW TRANSMISSION AND AM STARTING TO HAVE THE SAME PROBLEM. TRAVELING TO NEW YORK ON THE INTERSTATE, TRAVELING WITH CRUISE CONTROL SET AT 68MPH. STARTED ASCENDING A LARGE HILL AND THE VEHICLE STARTED SLOWING DOWN. THE TRANSMISSION DOWNSHIFTED VIOLENTLY, ENGINE RPM INCREASED TO ALMOST 5000RPM BUT SPEED STARTED DROPPING IMMEDIATELY. COULD NOT MAKE IT UP THE HIGHWAY AND MAINTAIN CURRENT SPEED. THE VALVES WERE SCREAMING! I PULLED OVER AND SHUT THE CAR OFF, RESTARTED AND THEN STARTED AGAIN SLOWLY. I COULD NOT GET ABOVE 38 MPH WITHOUT TRANSMISSION REACTING AND ENGINE RPM RACING. ONCE I GOT OVER THE HILL, THE CAR SEEMED OKAY AS LONG AS I DIDN'T ALLOW THE RPM TO INCREASE TOO DRAMATICALLY. IT WILL NOT MAINTAIN SPEED IN CRUISE CONTROL ON HILLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567557March 6, 2014
FUEL SYSTEM, GASOLINE
WAS EXITING A HIGHWAY AND SLOWING TO A STOP. TRAFFIC BEGAN TO MOVE SO I PRESSED THE GAS PEDAL. THE CAR HESITATED THEN STALLED. I WAS IN CENTER LANE AND HAD TO CROSS ANOTHER LANE OF TRAFFIC TO GET TO THE SHOULDER WITH NO POWER STEERING AND TRYING NOT TO HIT BRAKES SO I DIDN'T UNINTENTIONALLY BLOCK TRAFFIC. MY GAS GAUGE SHOWED JUST OVER A QUARTER TANK AND THE MILEAGE SHOWED 77 MILES TO EMPTY. I WAS ABLE TO GET 2 GALLONS OF GAS AND IT STARTED RIGHT UP. WENT TO FILL IT UP AT THE NEAREST GAS STATION AND IT TOOK 19 GALLONS TO FILL. THIS IS A 20.1 GALLON TANK. THIS WAS THE THIRD SUCH OCCURRENCE WITH THE EXACT SAME SCENARIO. I HAD IT ADDRESSED PREVIOUSLY AT THE DEALERSHIP, BUT WAS TOLD THAT THERE WAS NO FAULT FOUND. AFTER THIS LATEST INCIDENT, I WAS TOLD THE FUEL SENDING UNIT/FUEL PUMP HAD TO BE REPLACED AT A COST OF APPX $750 DOLLARS! NOT HAPPY!!!...UPDATED 04-10-14 *BF THERE WERE NO DASH LIGHTS TO INDICATE A PROBLEM. NO CHECK ENGINE LIGHT. NO LOW LEVEL FUEL LIGHT. THE FIRST TWO TIMES, I TOOK IT TO NISSAN TO BE LOOKED AT, THERE WERE NO FAULT CODES. IT WAS NOT UNTIL THE THIRD TIME, THAT THEY FINALLY WERE ABLE TO SEE A FAULT CODE. SHORTLY THEREAFTER, I DID GET A CHECK ENGINE LIGHT AFTER FILLING MY GAS TANK. I TOOK IT BACK TO NISSAN FOR TROUBLESHOOTING AND THEY GOT THE SAME FAULT CODE FOR THE FUEL SENDING UNIT. JUST ABOUT EVERY TIME, I FILL THE TANK, THE CHECK ENGINE LIGHT COMES ON FOR THE SAME REASON. UPDATED 06/03/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566742March 3, 2014
ENGINE
I WAS SITTING AT A RED LIGHT WHEN SUDDENLY THE ENGINE STARTED TO REV VERY HIGH. I PRESSED HARD ON THE BRAKE TO PREVENT MOVING AND TURNED THE IGNITION OFF. I STARTED IT AGAIN AND THE SAME THING HAPPENED. THE THIRD TIME I TRIED THE REVVING, WHILE STILL HIGHER THAN NORMAL, WAS LESS. I WAS ABLE TO GO TO A PARKING LOT AND TURN OFF THE CAR TO HAVE IT TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566290February 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565794February 25, 2014
FUEL SYSTEM, OTHER
GOING ACROSS THE BETSY ROSS BRIDGE, FROM PHILADELPHIA TO CHERRY HILL, ABOUT 9PM TO GET GAS AS WELL AS DINNER. THE ENGINE LOST POWER AND THEN SHOT OFF WHEN WE WERE NOT QUITE HALF WAY OVER THE BRIDGE. THERE WASN'T ALLOT OF TRAFFIC, SO I WAS ABLE TO PULL OVER ONTO THE SHOULDER AND PUT MY HAZARD LIGHTS ON. TRIED TO START THE CAR BUT IT WOULDN'T TURN OVER. THE GAS GAUGE WAS AT A 1/4 TANK OF GAS. A PORT AUTHORITY POLICE OFFICE ARRIVED WITHIN 10 MINUTES AND PUSHED OUR VAN TO THE REST OF THE WAY OVER THE BRIDGE TO GET US OUT OF THE TRAFFIC AS THE SHOULDER IS VERY NARROW. GOT TO THE BOTTOM OF THE BRIDGE AND COASTED TO A SIDE AREA WHERE WE COULD WAIT FOR HELP. MULTIPLE ATTEMPTS TO START TO THE CAR FAILED. HELP ARRIVED ABOUT AN HOUR LATER WITH GAS CAN. PUT ABOUT 2 GALLONS OF GAS INTO THE CAR. CAR STARTED RIGHT UP. WE WENT THE REST OF THE WAY RIGHT TO A GAS STATION. THE VAN HAS A 20.1 GALLON TANK. TOOK ALMOST 19 GALLONS AT FILL UP. WHICH MEANS WE RAN OUT OF GAS EVEN THOUGH THE GAS GAUGE SAID OTHERWISE. AFTER FILLING UP THE TANK, THE FUEL GAUGE WAS READING FULL. I FOUND NHTSA RECALL BULLETIN #10V07400. THE PROBLEM IS AN EXACT MATCH FOR MY PROBLEM. SPECIFICALLY THERE IS AN ISSUE WITH THE FUEL SENDER MIS-REPORTING THE GAS LEVEL. FOUND VARIOUS NEWS REPORTS THAT LIST AND DO NOT LIST THE NISSAN QUEST AS PART OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564615February 17, 2014
ELECTRICAL SYSTEM
IPOD CONNECTION FIRST WENT OUT. SAID "CHECK CONNECTED DEVICE". THEN THE DISPLAY SCREEN STARTED GOING OUT. WOULD EITHER NOT COME ON AT ALL, THEN COME ON LATER, OR SHORT OUT WHILE DRIVING WHICH ALSO CAUSED DVD TO NOT WORK AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563262February 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED WHEN HIS VEHICLE WAS IN THE PARK POSITION THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT HE HAD TO WAIT AT LEAST TWENTY MINUTES BEFORE HIS VEHICLE WOULD START. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560768January 21, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NO INCIDENT YET. I WAS INFORMED BY NISSAN SERVICE THAT THE FRONT ENGINE AND SUSPENSION SUPPORT FRAME HAS A HOLE RUSTED THROUGH AND NEEDS REPLACEMENT. APPARENTLY THIS IS A KNOWN DESIGN ISSUE. THERE IS NO REASON A HOLE SHOULD FORM IN A FRAME SUPPORT MEMBER IF SAFELY DESIGNED. IT IS DIFFICULT FOR AN AVERAGE VEHICLE OWNER OR NON-NISSAN GARAGE TO NOTICE THIS PROBLEM SO MANY VEHICLES MAY HAVE IT. THE MOST OBVIOUS TIME THE FRAME WOULD BREAK WOULD BE DURING A HIGH SPEED BUMP. IT WOULD BE HAZARDOUS IF THE FRAME BROKE DURING TRAVEL RESULTING IN POSSIBLE LOSS OF CONTROL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559300January 10, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I WAS TRAVELING ON A STATE ROAD AT APPROX. 50 MPH. I WAS BEGINNING TO START A CURVY HILL AND PRESSED THE GAS PEDAL WITH NO RESPONSE. THERE WAS NO ENGINE REVVING HEARD AND THE TACHOMETER HAD DROPPED TO ZERO AND ALL DASH LIGHTS WERE ON AS IF I HAD JUST TURNED THE KEY TO THE 'ON' POSITION TO START IT. THERE WAS NO LOW FUEL LIGHT AND THE FUEL GAUGE INDICATED 1/4 TANK. I TRIED TURNING THE ENGINE OVER, BUT IT WOULDN'T CRANK AS IF IT WAS OUT OF GAS. THANKFULLY THERE WAS NO ONE BEHIND ME COMING AROUND THE BLIND CURVE OR ELSE SOMEONE WOULD HAVE BEEN SEVERELY INJURED OR WORSE. I PRESSED THE TRIP BUTTON SEVERAL TIMES ON THE DATA DISPLAY AND IT WAS FLASHING ASTERISK AS IF IT WAS OUT OF GAS. I WALKED 2 MILES TO A GAS STATION AND PUT A GALLON OF GAS IN THE TANK AND THE CAR VAN CRANKED RIGHT UP WHICH INDICATED THE VAN WAS OUT OF GAS, BUT THE FUEL GAUGE AND LOW FUEL LIGHT WAS FAULTY. THIS HAS OCCURRED 3 OTHER TIMES WITH MY WIFE DRIVING ALONE. ONCE WAS ON A U.S. HWY. IT APPEARS THERE'S A BAD FUSE OR BAD SENSOR, BUT WE'RE NOT SURE AND I'VE NOT SEEN ANY RECALLS ON THIS. NOW WE JUST HAVE TO KEEP AN EYE ON THE DATA DISPLAY ONCE THE FUEL HITS A HALF TANK. IT'S JUST NOT SOMETHING YOU THINK TO DO WHILE DRIVING. I AT LEAST WISH THE TRIP DISPLAY WOULD POP UP AS A LOW FUEL BACKUP, BUT WHEN YOUR CHILDREN ARE WATCHING A DVD OR THE RADIO IS ON AND YOU'RE CONCENTRATING ON DRIVING YOU DON'T THINK TO PRESS THE TRIP BUTTON TO CHECK THE DTE. I WISH SOMEONE WOULD COME UP WITH A SOLUTION OR SHOW A RECALL. WE ARE DESPERATE AND AFRAID SOMEONE WILL EITHER BE INJURED OR IT WILL DO DAMAGE TO THE VAN. WE CAN'T AFFORD TO TAKE TO THE DEALER TO PAY A HIGH PRICE B/C MY WIFE IS IN SCHOOL. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558900January 7, 2014
WHEELS, TIRES
THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROUPS AT SHEEHY NISSAN AND GRAPEVINE NISSAN DID NOT ALERT US TO THE DANGERS.I HAVE SPOKEN WITH NISSAN REGIONAL CONSUMER AFFAIRS AND ALERTED THEM TO THE CONCERN AND ISSUES SURROUNDING THE RAPID WEAR.IT IS OUR BELIEF THAT THE NISSAN QUEST IS TO HEAVY FOR THE TIRES THAT WERE SELECTED ON THE VEHICLE, AND/OR THE TIRE IS DEFECTIVE. NISSAN REGIONAL CONSUMER AFFAIRS HAS DECIDED NOT TO INTERVENE, OR ASSIST ON OUR BEHALF.ACCORDING TO NISSAN EMPLOYEE [XXX],NISSAN DOES NOT HAVE INFORMATION ON THE TOYO A22 TIRE,OR KNOWLEDGE OF WEIGHT CHARACTERISTICS&WHAT CONSTITUTES ABNORMAL WEAR. WHEN EXPLAINING I WAS RECORDING THE CALL SHE ABRUPTLY HUNG UP. SHE DID STATE THAT THE TIRE WAS SOFT&DID NOT HAVE A WARRANTY. IN ADDITION, SHE STATED THAT NISSAN DOES NOT HAVE ANY RESPONSIBILITY TO THE CONSUMER REGARDING THE TIRES,& THAT THE ENTIRE MATTER IS TOYO'S RESPONSIBILITY.I REQUESTED TO SPEAK WITH A SUPERVISOR & WAS DENIED. I ASKED IF THE COMPLAINT COULD BE REPORTED.SHE SAID THERE WAS NO OTHER MECHANISM TO REPORT THIS WITHIN NISSAN. ACCORDING TO TOYO THE A22 235/55/18 TIRE IS A CUSTOM PART MANUFACTURED TO NISSAN SPECS.AFTER CONDUCTING AN INTERNET SEARCH THERE ARE MANY MENTIONS OF NISSAN QUEST TIRES WEARING EARLY.MY BELIEF IS THAT NISSAN HAS NOT ACCURATELY CALCULATED THE VEHICLE WEIGHT CORRECTLY,&HAS CHOSEN TIRES THAT CAN JEOPARDIZE THE SAFETY OF THE PASSENGERS&MOTORISTS. AN ADDITIONAL COMPLAINT FOR TOYO IS BEING FILED STATING THAT THE TIRE IS NOT ROBUST ENOUGH FOR THE VEHICLE WEIGHT IT IS HANDLING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558912January 7, 2014
TIRES, TIRES:TREAD/BELT
THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROUPS AT SHEEHY NISSAN AND GRAPEVINE NISSAN DID NOT ALERT US TO THE DANGERS.I HAVE SPOKEN WITH NISSAN REGIONAL CONSUMER AFFAIRS AND ALERTED THEM TO THE CONCERN AND ISSUES SURROUNDING THE RAPID WEAR.IT IS OUR BELIEF THAT THE NISSAN QUEST IS TO HEAVY FOR THE TIRES THAT WERE SELECTED ON THE VEHICLE, AND/OR THE TIRE IS DEFECTIVE. NISSAN REGIONAL CONSUMER AFFAIRS HAS DECIDED NOT TO INTERVENE, OR ASSIST ON OUR BEHALF.ACCORDING TO NISSAN EMPLOYEE [XXX],NISSAN DOES NOT HAVE INFORMATION ON THE TOYO A22 TIRE,OR KNOWLEDGE OF WEIGHT CHARACTERISTICS&WHAT CONSTITUTES ABNORMAL WEAR. ACCORDING TO TOYO THE A22 235/55/18 TIRE IS A CUSTOM PART MANUFACTURED TO NISSAN SPECS.AFTER CONDUCTING AN INTERNET SEARCH THERE ARE MANY MENTIONS OF NISSAN QUEST TIRES WEARING EARLY.MY BELIEF IS THAT THE TOYO TIRE DOES NOT MATCH THE VEHICLE WEIGHT, OR THE TIRE IS DEFECTIVE. THE RAPID WEAR EXPERIENCED WITH THESE TIRES TIRES CAN JEOPARDIZE THE SAFETY OF THE PASSENGERS&MOTORISTS. AN ADDITIONAL COMPLAINT TO NISSAN IS BEING FILED STATING THAT THE TIRE IS NOT ROBUST ENOUGH FOR THE VEHICLE WEIGHT IT IS HANDLING. MY WIFE HAS EXPERIENCED DIFFICULTY IN WET CONDITIONS WHEN HANDLING THE VEHICLE, I BELIEVE THIS IS DUE TO THE ABNORMAL TREAD WEAR. TOYO HAS OFFERED A 35% WEAR WARRANTY ON THE TIRES. NISSAN HAS DENIED ANY WARRANTY CLAIM OR ASSISTANCE FOR THE INSTALLATION OF THE TIRES. THIS SITUATION REMINDS BE OF THE TIRE RECALLS SURROUNDING THE FORD EXPLORER IN 2000. IT IS MY (SPECULATIVE) BELIEF THAT TOYO OR NISSAN HAVE NOT NOTIFIED THE NHTSA OF THESE CONSUMER COMPLAINTS. THE TIRES MUST BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558731January 6, 2014
FUEL SYSTEM, GASOLINE
WHEN I AM DRIVING I AM SMELLING GAS INSIDE MY VEHICLE DURING MY HEATER ON AND OUTSIDE, THIS IS THE SECOND TIME THIS HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557811December 30, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR BECAME PARTIALLY JAMMED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR MANUALLY AND NOTICED THAT THE DOOR WAS NOT ON TRACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554765December 4, 2013
ENGINE, ELECTRICAL SYSTEM
ON NOVEMBER 27, 2013, WHILE PARKED OUTSIDE OF MY HOME, MY 2004 NISSAN QUEST BURST INTO FLAMES. THE CAR WITHIN SECONDS WAS COMPLETELY ENGULFED IN FLAMES, AND THERE WAS NOTHING ANYONE COULD DO BUT GET AS FAR AWAY FROM IT AS POSSIBLE AND HOPE THERE WOULD BE NO INJURIES OR FATALITIES. THE CAR IS TOTALED, AND I NEED ANSWERS AS TO HOW A CAR THAT IS PARKED ALL OF A SUDDEN BURSTS INTO FLAMES. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED. MY 2004 NISSAN QUEST CUT OFF ON ME AT A STOP SIGN ON OCTOBER 31, 2013. WHEN I GOT OUT OF THE CAR I COULD SMELL ANTIFREEZE. I HAD IT TOWED TO COWLS NISSAN THAT EVENING. WHEN I GOT TO COWLS NISSAN THEY WERE ABOUT TO CLOSE, BUT I WAS ABLE TO RENT A CAR FROM THEM WHILE MINE WOULD BE GETTING LOOKED AT AND HOPEFULLY FIXED THE NEXT DAY. THE NEXT DAY A REPRESENTATIVE FROM COWLS NISSAN CALLED ME AND TOLD ME THAT THE REAR COOLANT PUMP NEEDED FIXING AND THAT'?S WHY THE CAR CUT OFF AND WOULDN'?T START. THEY REPLACED THE PUMP AND REFILLED IT WITH ANTIFREEZE. I HAD MY WINDSHIELD WIPERS FIXED BECAUSE THEY SAID AS THEY DID A COURTESY MULTIPOINT INSPECTION THE WIPERS WEREN'?T WORKING BECAUSE OF A WIPER LINK ISSUE. WHEN I WENT TO PICK UP THE CAR I NOTICED ON THE RECEIPT THAT THERE WAS AN OIL LEAK ISSUE AND AIR FILTER ISSUE THAT WAS DISCOVERED IN THE MULTIPOINT INSPECTION. THEY ALSO NOTED THAT MY TIMING CHAIN WAS NOISY AT STARTUP AND THAT IT WOULD NEED TO BE DIAGNOSED FURTHER TO GET TO THE ROOT OF THE PROBLEM. AT NO TIME WAS I TOLD THAT THE CAR WASN'T SAFE TO DRIVE. ON NOVEMBER 10, 2013 I NOTICED THAT THERE WAS A HUMMING SOUND COMING FROM THE CAR, OFF AND ON, AND THEN THE PASSENGER SIDE HEADLIGHT WENT OUT. I TOOK THE CAR IN TO FIX THE HEADLIGHT ON 11/22/2013, BUT I WASN'T HEARING THE HUMMING SOUND THEN. I STARTED HEARING THE HUMMING SOUND AGAIN CLOSE TO THANKSGIVING (11/26/2013) AND PLANNED TO TAKE THE CAR BACK IN AFTER THE HOLIDAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10554703December 3, 2013
ENGINE, SERVICE BRAKES
TOOK MY 2007 NISSAN QUEST IN TO THE NISSAN DEALERSHIP FOR A RATTLE, VIBRATION AND PULSING OUT OF THE FRONT END. SERVICE WRITER TELLS ME IT'S A TIMING CHAIN (NOT BELT) THAT NEEDS TO BE REPLACED. I ASKED HIM IF THAT WAS THE NOISE I HEARD (I DIDN'T THINK THAT WAS THE ISSUE) AND I WAS TOLD THEY WEREN'T SURE AND THAT PROBABLY WASN'T THE NOISE I WAS HEARING. I LEFT THE DEALERSHIP ONLY TO HAVE THE VIBRATIONS WORSE, NOISE MORE PRONOUNCED AND THE THOUGHT OF A 2000.00 BILL ON THE HORIZON FOR A TIMING CHAIN. THE VEHICLE SEEMS TO PUSH AND CONSTANTLY PULL TO THE LEFT. ALIGNMENT AND NEW TIRES HAD NO EFFECT AT ALL. SOMETIMES THE VAN SEEMS UNSTABLE AT ENTRY HIGHWAY SPEEDS. NISSAN USA CLEARLY DOESN'T CARE SO I'M HOPING YOU MIGHT BE ABLE TO DO SOMETHING WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554203November 30, 2013
TIRES, WHEELS
I HAVE 20,000 MILES ON MY CAR AND MY TIRES NEED REPLACING! I PURCHASED IT NEW IN APRIL 2012. I HAVE HAD IT FOR A YEAR AND A HALF. I DRIVE IT CAREFULLY AND HAVE THE TIRES ROTATED WHEN NEEDED. I HAD A FLAT ON MONDAY ON MY WAY TO WORK. THAT EVENING I HAD IT LOOKED AT FOR REPAIR. IT CANNOT BE REPAIRED. THE TIRE TREAD IS VERY LOW. THEY ARE BRIDGESTONE TURANZA. I BOUGHT A VAN BECAUSE I'M DRIVING CHILDREN AROUND FREQUENTLY. WHY COULDN'T NISSAN PUT BETTER TIRES ON THIS VEHICLE? WHEN YOU BUY A NEW CAR, YOU ASSUME THAT YOU WON'T HAVE TO REPAIR ANYTHING FOR SEVERAL YEARS. NOW I HAVE TO BUY A NEW SET OF TIRES AT CHRISTMAS TIME! I AM REALLY UNHAPPY! I CHECKED THIS SITE TO SEE IF THERE IS A RECALL ON TIRES. I CERTAINLY HOPE SO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553047November 20, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE LED LIGHTS ON THE INSTRUMENT CLUSTER MALFUNCTIONED AND NONE OF THE READINGS COULD BE SEEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE INSTRUMENT CLUSTER REPLACED. THE DEALER STATED THAT WHILE ATTEMPTING TO REPLACE THE INSTRUMENT CLUSTER, THE MILEAGE COULD NOT BE RETRIEVED TO TRANSFER INTO THE NEW CLUSTER. THE DEALER STATED IN ORDER TO KNOW THE TRUE ACCUMULATED MILEAGE OF THE VEHICLE, THE INSTRUMENT CLUSTER COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552937November 19, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I WAS DRIVING AT 45 MPH AND PRESSED THE GAS. IT WAS EARLY SUNDAY MORNING, VERY LIGHT TRAFFIC. I PRESSED THE GAS PEDAL TO ACCELERATE AND DID NOT HEAR THE ENGINE RESPOND. I LOOKED AT MY GAUGES AND THE TACHOMETER WAS AT 0. I REALIZED THE ENGINE WAS NOT RUNNING. I TRIED REVVING THE GAS PEDAL BUT NOTHING HAPPENED. I MANAGED TO GUIDE MY CAR OFF THE ROAD INTO AN ENTRANCE ROAD TO A BUSINESS. I PUT THE CAR IN PARK AND ATTEMPTED TO START IT. THE ENGINE TURNED OVER BUT WOULD NOT CATCH. THE GAS GAUGE SHOWED A QUARTER OF A TANK AND NO LIGHT WAS ON. I CALLED MY WIFE AND SHE BROUGHT A GAS CAN. I POURED IT THE GAS. THE CAR IMMEDIATELY STARTED. I WENT TO A GAS STATION. THE CAR TOOK 19 GALLONS. THE CAPACITY WAS 20 GALLONS SO THE CAR WAS EMPTY. I HAVE BEEN MONITORING SINCE. ON A TYPICAL WEEK MY CAR IS SLIGHTLY UNDER HALF A TANK. THIS WEEK MY CAR WAS A LITTLE BIT UNDER THREE QUARTER 3/4 FULL. THE TRIP ODOMETER SHOWED I HAD GONE 174 MILES. I FILLED UP THE CAR AND IT TOOK 11.3 GALLONS. THIS INDICATE THE TANK IS ALMOST EXACTLY 1/4 OFF. I WAS VERY LUCKY WHEN THE CAR STALLED I COULD PULL OFF SAFELY. I HAVE SEEN MANY POST ON THE INTERNET REGARDING THIS ISSUE ON THIS YEAR CAR. WHAT HAS TO HAPPEN TO GET THIS ADDRESSES? THIS IS THE SAME PROBLEM AS THE FRONTIER AND PATHFINDER AND XTERRA ARE HAVING FOR THE SAME YEAR. THEY ALL HAVE THE SAME 3.5 LITER ENGINE. ANY ONE CHECKING TO SEE IF THE QUEST HAS THE SAME FUEL PUMP/SENDER ASSEMBLY? THE SIMILARITIES ARE JUST TO OBVIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551187November 6, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE INDICATOR DISPLAYED INACCURATE INFORMATION AND AS A RESULT THE VEHICLE STALLED AND BEGAN TO HESITATE BECAUSE THE FUEL TANK WAS EMPTY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS 123,000. ..UPDATE 04-10-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550462November 1, 2013
AIR BAGS, SEAT BELTS
DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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