Nissan Quest Complaints

2,121 consumer complaints on file.

#10694189March 13, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY 2007 NISSAN QUEST I PULLED UP TO A STOP LIGHT AND THE ENGINE DIED. IT WOULD NOT TURN OVER AND START AGAIN AS IF IT WAS OUT OF FUEL BUT THE GAUGE STILL SHOWED 1/4 TANK OF FUEL. I HAD TO HAVE A ST. LOUIS POLICE OFFICER STOP TRAFFIC DOWNTOWN SO I COULD PUSH MY QUEST OFF OF THE ROAD. HE THEN TOOK ME TO GET FUEL IN HOPES THAT WAS THE PROBLEM. I PUT FUEL IN IT AND IT STARTED RIGHT UP. THEN THE VERY NEXT DAY THE GAUGE SHOWS THE VAN IS COMPLETELY EMPTY BUT IT IS TOTALLY FULL. IT THEN STARTS WORKING AGAIN THEN QUITS THEN STARTS WORKING AGAIN AND THE "DRIVE UNTIL EMPTY" GAUGE IS ALL OVER THE PLACE. WHEN THE FUEL GAUGE DOES START WORKING IT IS NEVER CONSISTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693957March 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS RE-FUELED AND ABLE TO RESTART. THE CONTACT MENTIONED THAT THE FUEL GAUGE DISPLAYED 1/4 OF FUEL PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693085March 9, 2015
FUEL/PROPULSION SYSTEM
DURING NORMAL DRIVING CONDITIONS, VAN SUDDENLY HAD ENGINE SHUT DOWN. LOSS OF POWER STEERING AND POWER BRAKES AS ENGINE WAS OFF. FUEL GAUGE INDICATED THAT THE FUEL TANK WAS APPROXIMATELY 1/4 REMAINING, BUT IN FACT THE FUEL TANK WAS EMPTY. THIS HAS HAPPENED 2 TIMES CAUSING THE ENGINE TO RUN OUT OF FUEL, WHILE THE FUEL GAUGE INDICATED THAT APPROXIMATELY 1/4 TANK OF GAS. BOTH OCCURRED DRIVING UNDER NORMAL CONDITIONS AND CAUSED A LOSS OF NORMAL OPERATOR CONTROLS AS ALL POWER SYSTEMS CUT OFF WHEN ENGINE IS NOT RUNNING. THIS IS AN UNSAFE SITUATION TO DRIVE A VEHICLE BEING GIVEN INACCURATE FUEL INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692250March 5, 2015
STEERING
TL*THE CONTACT OWNS A 2008 NISSAN QUEST. THE CONTACT STATED THAT THE TRACTION CONTROL OFF LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THE CRANK SHAFT NEEDED TO BE REPLACED. THE REPAIRS WERE MADE TO THE VEHICLE AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692063March 4, 2015
FUEL/PROPULSION SYSTEM
THE PROBLEM HAS OCCURRED THREE TIMES. THE FIRST TIME I WAS DRIVING AND THE VEHICLE LOST POWER AND THE MOTOR QUIT WHILE DRIVING IN TRAFFIC ON A 4 LANE HIGHWAY. I COASTED THE NISSAN QUEST OFF OF THE 4 LANE HIGHWAY AND ONTO THE SHOULDER OF THE ROAD. ONCE STOPPED I TURN THE IGNITION SWITCH OFF AND THEN ON AGAIN. THE AMPS WERE GOOD, THE FUEL GAUGE WAS ABOVE 1/4 TANK. I TRIED TO CRANK IT BUT IT WOULD NOT START, AS IF IT WAS OUT OF GAS. THE FUEL DISPLAY SHOWED 70 MILES TO EMPTY. FUEL WAS ACQUIRED, PUT IN THE QUEST AND IT CRANKED UP. THE 2ND INCIDENT HAPPENED THE SAME, WITH FUEL GAUGE SHOWING 1/4 TANK & THE DISTANCE TO EMPTY WAS 68 MILES. I WAS LEFT STRANDED ON A ROADSIDE AGAIN. THE THIRD TIME WAS THE SAME AS THE FIRST TWO TIMES. I WASN'T STRANDED THE THIRD TIME BECAUSE I NOW HAVE TO DRIVE WITH A FILLED PORTABLE GAS CAN IN THE CARGO AREA. I CONTACTED NISSAN NORTH AMERICA & EVEN THOUGH THERE IS AN AGREED VOLUNTARY RECALL FOR THIS SAME PROBLEM WITH THE 2007 NISSAN QUEST, I WAS TOLD THAT MY 2007 NISSAN QUEST WAS NOT RECALLED FOR THE CONFIRMED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691226February 28, 2015
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
I MADE A RIGHT AT A STOP SIGN AND AS I WAS COMPLETING THE TURN ALL POWER TO ENGINE WAS LOST. I HAD JUST BOUGHT THE VAN 6 DAYS PRIOR TO FAILURE. MY GAS READING WAS AT JUST BELOW HALF TANK. I COULD TURN THE KEY AND THE ENGINE WOULD TURN OVER BUT NOT CATCH ALL THE WAY. LOST ALL POWER STEERING AND BRAKING SYSTEMS TOO. VERY DANGEROUS AND UPSETTING HAD MY CHILDREN BEEN WITH ME. I HAD TO HAVE SOMEONE HOOD A CHAIN TO MY FRONT END TO GET THE VAN OUT OF THE MIDDLE OF THE STREET. NO WARRANTY, ONLY SERVICE CONTRACT TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689554February 20, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, IT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SOLENOID NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,499.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683881February 17, 2015
WHEELS, SUSPENSION
WHILE DRIVING HOME FROM WORK, MY FRONT PASSENGER WHEEL SNAPPED OFF OF THE CONTROL ARM. BECAUSE I WAS DOING 50 MILES PER HOUR IT ALSO RIPPED THE AXEL OUT OF THE ENGINE. I HAVE BEEN TOLD IT WAS DUE TO A WEAK WELD. IS THIS A MANUFACTURES DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683014February 12, 2015
ENGINE AND ENGINE COOLING
QUEST WILL JERK EXTREMELY HARD AFTER SLOWING DOWN OR LETTING OF ON THE GAS AND THEN RETURNING TO NORMAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681085February 4, 2015
ELECTRICAL SYSTEM
MY BATTERY KEEPS GOING DEAD IF THE VAN SITS MORE THEN A DAY. I TOOK IT TO A LOCAL MECHANIC BUT HE COULD NOT FIND THE PROBLEM. WHEN I PICKED UP MY VAN THE LEFT SIDE OF THE DASH DOES NOT WORK. I LOOKED UP COMPLAINTS ON THE COMPUTER AND THEY ARE THE SAME AS MINE. THE ECM HAS RUSTED BECAUSE OF THE PLACEMENT IN THE VAN 2004 THROUGH 2009 ARE IN THE SAME PLACE. I CALLED NISSAN BUT THE SAID THEY HAD NO IDEA WHAT I WAS TALKING ABOUT THAT I COULD NOT BELIEVE EVERY THING I READ ON THE INTERNET. THIS IS BAD BECAUSE NOW I CAN NOT GET MY VAN INSPECTED BECAUSE THE DASH DOES NOT WORK. I NEED MY VAN TO GO TO WORK. IT CUTS OFF FOR NO REASON. I CANNOT TELL HOW MUCH GAS I HAVE. I CAN TELL HOW MANY MILES I HAVE THAT WAS THE SECOND THING THAT WENT. THE FIRST WAS THE RADIO. THEY TOLD ME AT NISSAN THAT I HAD TO TAKE IT TO A NISSAN MECHANIC BUT I CAN NOT AFFORD $110.00 AN HOUR. THIS SHOULD BE A RECALL BECAUSE ALL 2004 TO 2009 VAN ARE MADE THIS WAY AND ARE HAVE ELECTRICAL PROBLEMS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680570February 2, 2015
FUEL/PROPULSION SYSTEM
I PARKED IN MY DRIVEWAY WHICH HAS A SLIGHT HILL. I WENT TO MOVE THE VEHICLE AND IT WOULD NOT START. THE MINIVAN WAS OUT OF GAS, THOUGH THE GAS GAUGE INDICATED 1/4 TANK. THE DEALER QUOTED ME $880 TO REPLACE THE FUEL PUMP ASSEMBLY AFTER DIAGNOSTICS. I THOUGHT IT WAS WAAAYYY TOO MUCH TO PAY, BUT I HAD A ROAD TRIP COMING UP AND BOUGHT PARTS FROM THE LOCAL AUTO STORE TO REDUCE THE COST. AS WITH SO MANY OTHER COMPLAINTS I'VE SEEN ON THE INTERNET, THE GAUGE DID NOT WORK AFTER THE REPLACEMENT. BEFORE AND DIRECTLY AFTER THE REPAIR, THE GAUGE READ 1/4 TANK WHEN IT WAS EMPTY, SO I JUST FILLED UP EARLY. SINCE THEN, MY ROUTINE HAS CHANGED AND SO HAS THE GAUGE. THE OTHER DAY I FILLED UP WHEN IT READ 1/2 TANK. HOWEVER, I PUT 16.5 GALLONS IN THE TANK. THIS SHOULD HAVE BEEN BELOW THE E MARK! I'M AFRAID MY CHILDREN AND I WILL BE STRANDED OR WRECK ONE DAY AS I CAN'T POSSIBLE TELL WHEN I NEED GAS. I HAVE CONTACTED THE DEALER AND THE ONLY SUGGESTION THEY HAVE IS TO BRING IT BACK AND LET THEM LOOK AT IT AGAIN. SINCE OTHER NISSAN MODELS HAVE BEEN RECALLED FOR THE SAME ISSUE, I CAN'T IMAGINE THAT PAYING THEM TO DIAGNOSE IT AGAIN WILL HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680320February 1, 2015
FUEL/PROPULSION SYSTEM
HAD JUST LEFT WORK ON MY WAY HOME FUEL GAUGE READ JUST OVER A QUARTER TANK OF GAS AND HUD ON DASH SAID 90 MILES LEFT TIL FILL UP.STOPPED AT AN INTERSECTION WITH A REALLY SHARP LEFT TURN,SIGNALED LEFT WENT INTO TURN AT ABOUT 20 MPH CAR STALLED ALL LIGHTS ON DASH LIT UP STEERING WHEEL AND BRAKES BECAME ALMOST INOPERABLE CAUSING ME TO ALMOST CRASH INTO SEVERAL PARKED CARS.I HAVE 4 SONS AGES 3-16.WHAT IF THEY WERE IN THE CAR?OR MY WIFE OR MOTHER AND THAT HAPPENED ON THE HIGHWAY AT 55 MPH?OF COURSE I HAD TO CALL FOR TOW TO MECHANIC COSTING MORE MONEY.WAS TOLD BY MECHANIC TO BEGIN INVESTIGATING POSSIBLE RECALLS AND OR FACTORY PROBLEMS WITH THIS MODEL MAKE AND YEAR OF FUEL GAUGE/FUEL LEVEL SYSTEMS.HAVE BEEN LOOKING INTO IT FOR SEVERAL MONTHS NOW AND SEE THAT I AM NOT ALONE IN THIS.NOW MY INSPECTION TIME IS APPROACHING AND CHECK ENGINE LIGHT IS ON DUE TO THIS PROBLEM SO THERE'S NO WAY I WILL PASS INSPECTION WITH THIS PRESENT.WHAT SHOULD I DO?!WHAT IS MY NEXT MOVE?!CALL NISSAN?NISSAN SHOULD BE RESPONSIBLE FOR THIS AND WORK WITH CUSTOMERS ON FIXING/REPLACING THESE FAULTY PARTS.I AM PLANNING TO CALL THEM ASAP TO FIND OUT WHAT CAN THEY DO,WISH ME LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678549January 23, 2015
SEATS
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A RATTLING NOISE EMITTED FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE NOISE CAME FROM THE BRACKET THAT HOLDS THE SEAT IN THE UPRIGHT POSITION. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE SEAT WAS IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672956January 16, 2015
SERVICE BRAKES
THIS NISSAN QUEST HAD THE REAR BRAKE PADS CHANGED IN DECEMBER 2014. THIS WILL BE THE 3RD SET (INCLUDING THE ORIGINAL ONES WHEN PURCHASED) OF BRAKES ON THE REAR SINCE THE VEHICLE WAS PURCHASE NEW AT THE DEALER. THE FRONT BRAKE PADS ARE ALSO ON THEIR 3RD SET. THE DEALERSHIP STATES IT IS MY BRAKING HABITS MAKING THE PADS WEAR OUT SO QUICKLY. THE FRONT BRAKE PADS WEAR OUT AROUND 35,000- 37,000 MILES. THE REAR BRAKE PADS LAST AROUND 40,000 MILES. THE VEHICLE CURRENTLY HAS 86,000 MILES ON IT AND WAS PURCHASE NEW. I SPOKE TO THE DEALERSHIP AND INFORMED THEM THAT IF EITHER THE FRONT OR REAR BRAKE PADS WEAR OUT WITHIN THE SAME TIME AS THE PREVIOUS ONES HAD, THAT A NISSAN REPRESENTATIVE WOULD NEED TO INVESTIGATE. WITHIN ALL MY YEARS OF DRIVING AND OWING VEHICLES I HAVE NEVER HAD TO REPLACE BRAKES LIKE I HAVE ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672958January 16, 2015
STRUCTURE:BODY:DOOR
SLIDING DOOR(S). WHILE REVIEWING OTHERS COMPLAINTS OF THE NISSAN QUEST, I FOUND I WAS NOT ALONE WITH THE MANUAL SLIDING DOORS. THE DRIVER SIDE MANUAL SLIDING DOOR GETS STUCK RANDOMLY, AND ONE MUST PULL ON IT SO HARD (TO GET IT OPEN), THAT ONE IS FEARFUL OF THE HANDLE BREAKING OFF. THIS ISSUE IS NOT AS BAD ON THE PASSENGER SIDE AS IT IS THE DRIVER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672951January 16, 2015
ENGINE
WAS TOLD BY THE DEALER THAT THE FRONT ENGINE MOUNT NEEDS TO BE REPLACED, AS IT WAS STARTING TO WEAR. THE ENGINE WAS NOT MOVING AT ALL AT THIS TIME. IN DECEMBER 2014 WAS TOLD AGAIN OF THE ENGINE MOUNT AT THE DEALER (ENGINE STILL NOT MOVING). SPOKE WITH MECHANIC REGARDING ISSUE AND WHY HE THINKS IT NEEDS REPLACING. I WAS SHOWN BY THE MECHANIC WHY HE THINKS IT NEEDED TO BE REPLACED. I TOLD THE MECHANIC AND THE SERVICE PERSONNEL THAT WITHIN ALL THE YEARS OF MY DRIVING AND THAT WITH ALL THE VEHICLES I HAVE OWNED I HAVE NEVER REPLACED AN ENGINE MOUNT. ASK MECHANIC IF THIS WAS AN ISSUE WITH ALL NISSAN'S OR JUST THE QUEST, THE RESPONSE I RECEIVED WAS ONLY THE QUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671011January 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE. UPDATED 2/24/15*CN UPDATED 9/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670340January 5, 2015
STEERING, SERVICE BRAKES, FUEL SYSTEM, GASOLINE
THE FIRST INCIDENT, OCCURRING IN THE SUMMER OF 2014, CAUSED MY 2007 NISSAN QUEST TO STALL/SHUT OFF AND NOTHING WORKED - IT LOST ALL STEERING, POWER, ACCELERATION, BRAKING, ETC. IT JUST DIED, GOING APPROXIMATELY 15MPH WHILE VEERING RIGHT TO TURN INTO A SHOPPING CENTER. THIS SAME INCIDENT OCCURRED ABOUT A MONTH LATER, WHILE TRAVELING APPROXIMATELY 25MPH (POSTED SPEED LIMIT) GOING UPHILL AT NIGHT. VAN JUST DIED AND I WAS STRANDED ON THE ROAD - LUCKY ENOUGH TO GET FAR ENOUGH NEAR A PRIVATE DRIVEWAY NOT TO GET HIT BY A CAR, AN TO CALL FOR HELP. THE FUEL GAUGE WAS SHOWING SUFFICIENT GAS LEFT IN THE TANK, BUT IT HAD RUN OUT OF GAS. WE HAD PUT THE VEHICLE IN THE SHOP FOR REPAIR AND LUCKILY THE MECHANIC WAS HONEST AND SMART AND CONCLUDED THAT IT NEEDED FUEL AND THE GAUGE WAS DEFECTIVE. LUCKILY ON BOTH OCCASIONS, NONE OF OUR THREE CHILDREN (ONE SPECIAL NEEDS) WERE IN THE VAN. THIS DEFECT LEFT US WITHOUT A SECOND (FAMILY TRANSPORTATION) VEHICLE FOR SEVERAL DAYS AND TO INCUR UNNECESSARY AUTO SHOP COSTS. SECONDLY, WE RECENTLY HAD SUSPENSION WORK DONE, TOTALING OVER $1300.00. THERE WAS APPARENTLY A RECALL FOR THIS, OF WHICH I WAS NEVER MADE AWARE. THE BOLT DEFECT WAS ALSO NEVER BROUGHT TO MY ATTENTION, BUT THE RATTLING NOISE HAS EXISTED SINCE PURCHASED USED IN 2011. THESE DEFECTS HAVE CAUSED POTENTIAL ENDANGERMENT TO MY FAMILY, INCURRED US COSTLY SHOP/REPAIR COSTS, AND LEFT US WITHOUT A VEHICLE FOR DAYS - HIGHLY DANGEROUS AND INCONVENIENT, WHEN ALL WERE KNOWN DEFECTS THAT SHOULD HAVE BEEN KNOWN TO US AND FOR WHICH WE SHOULD NOT HAVE PAID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669138December 30, 2014
WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO VIBRATE AND MADE AN ABNORMAL NOISE. THE CONTACT DISCOVERED THAT THE REAR PASSENGER WHEEL LUG NUTS AND THE LUG BOLT DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668863December 29, 2014
TIRES
I PUT NEW GOODYEAR ASSURANCE FUEL MAX ON MY 2008 NISSAN QUEST ON 04/27/2012. SINCE THAT TIME I HAVE HAD NUMEROUS BLOW OUTS AND SLOW LEAKS. I HAVE REPLACED ALL FOUR TIRES WITH THE SAME MAKE AND MODEL AND HAVE HAD NUMEROUS REPAIRS. I JUST REPLACED ALL FOUR TIRES WITH MICHELIN BRAND AS I COULD NOT GET 10,000 MILES WITH OUT A BLOWOUT ON THE GOODYEARS. ALL TIRE FAILURES WERE DUE TO SMALL SPLITS IN THE TREAD OR SIDE WALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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