Nissan Quest Complaints

2,121 consumer complaints on file.

#10735628July 21, 2015
ENGINE, UNKNOWN OR OTHER
MY FAMILY'S 2004 NISSAN QUEST SPONTANEOUSLY STALLED WHILE BEING DRIVEN ON A TOTAL OF FIVE OCCASIONS SINCE PURCHASING THE VEHICLE ON JULY 9TH, 2015. THE FIRST INCIDENT OCCURRED ON ABOUT JULY 13TH, 2015 IN A PARKING LOT WHILE MOVING AT A LOW SPEED OF NOT MORE THAN TEN MILES AN HOUR BUT EVERY STALLING INCIDENT SINCE THEN WAS WHILE THE VEHICLE WAS BEING DRIVEN ON ROADS AT VARIOUS SPEEDS OVER TEN MILES AND HOUR AND UNDER FIFTY MILES AN HOUR. WHEN THE VEHICLE IS BEING DRIVEN BEFORE STALLING THERE ARE NO SIGNIFICANT INDICATIONS BEFORE HAND TO INDICATE THAT THERE IS ANYTHING WRONG WITH THE VEHICLE EXCEPT THAT ON THE LAST FEW OCCASIONS WE HAVE NOTICED THAT A SECOND OR TWO BEFORE STALLING THE CHECK ENGINE AND SLIP LIGHTS GLOW. AFTER STALLING THE VEHICLE RESTARTS EITHER ON A FIRST ATTEMPT OR A SECOND ATTEMPT. THE VEHICLE DOES NOT STALL EVERY TIME IT IS DRIVEN EITHER. ALTHOUGH I DO NOT HAVE ANY MECHANICAL EXPERTISE, SOME ONLINE RESEARCH INTO THIS MATTER SUGGESTS THAT ON 2004 MODELS, AND FIXED IN LATER MODELS, THERE MAY BE AN ISSUE WITH CORROSION TO THE ECM DUE TO THE PLACEMENT OF THE MODULE IN A LOCATION THAT IS SUBJECT TO WATER INTRUSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735634July 21, 2015
STRUCTURE:BODY
I START DRIVING VERY SLOW OUT OF PARKING SPACE WHEN THE CAR ACCELERATE BY ITSELF, REACHING HIGH SPEED WITHIN SECONDS, THE BRAKES DID NOT WORK AT ALL,FOOT PEDAL OR EMERGENCY BRAKE. IT SEEMS THAT THE ACCELERATOR PEDAL WAS STUCK. MY FOOT WAS NOT IN THE ACCELERATOR BUT CAR CONTINUE INCREASING SPEED. I HAVE NO CHOICE TO COLLIDE AGAINST ANOTHER PARKED CAR AND HITTING A WALL WHERE FINALLY THE CAR STOP. EVEN WHEN THE CAR GOT TO STOP AGAINST THE WALL, THE ENGINE CONTINUE RUNNING ACCELERATED UNTIL I FINALLY SHUT OFF THE ENGINE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734506July 16, 2015
FUEL/PROPULSION SYSTEM
FIRST OF ALL, THIS IS RELATED TO NHTSA ACTION NUMBER PE14012. I JUST GOT OFF THE PHONE WITH NISSAN AND WAS TOLD THAT THERE IS NO PROGRAM OR FIX AVAILABLE FOR THE PROBLEM. YOU CLOSED THIS INVESTIGATION ON JANUARY 13, 2015 BASED ON NISSAN TELLING THE NHTSA THAT THEY WERE GOING TO DO SOMETHING TO RECTIFY THE ISSUE. IT IS NOW JULY 15, 2015, 4 MONTHS AFTER I WAS TOLD BY NISSAN CONSUMER AFFAIRS THAT THEY WOULD HAVE A FIX BY JULY. I BELIEVE THAT NISSAN LIED TO YOU TO GET YOU OFF THEIR BACKS. THEIR FIX SO FAR IS TO TELL ME THAT I NEED TO FILL UP THE GAS TANK WHEN IT IS HALF FULL.... IN A DAY AND AGE WHEN EVERY CAR HAS A RED LIGHT THAT COMES ON, THIS IS RIDICULOUS FOR ME TO HAVE TO WATCH MY GAS GAUGE OR MILEAGE IN ORDER NOT TO RUN OUT OF GAS WHEN AT FULL SPEED! THIS IS A SAFETY ISSUE. I HAD THE VEHICLE STOP ON MY IN THE MIDDLE OF A VERY BUSY INTERSECTION... OTHER CARS HAD TO SLAM ON BRAKES AND SINCE I WAS MAKING A TURN IN A SPACE OF ONCOMING TRAFFIC... THEY HAD TO SWERVE TO AVOID ME! MY WIFE ALSO HAD IT CUT OUT ON HER, BUT FORTUNATELY WAS JUST PULLING INTO A STATION TO FILL UP. PLEASE REOPEN THIS INVESTIGATION TO PUT NISSAN ON NOTICE. THEY ARE DOING NOTHING. I EVEN OFFERED TO MY DEALERSHIP TO PAY TO HAVE THIS FIXED AND THEY COULDN'T DO IT BECAUSE THERE AREN'T PARTS AVAILABLE. NISSAN LIED TO YOU. GET 'EM! I AM GOING TO SEND A COPY OF THIS TO SENATOR JOHNNY ISAKSON AND CONGRESSMEN ROB WOODALL, TOM PRICE, LYNN WESTMORELAND, JODY HICE, DOUG COLLINS, BARRY LOUDERMILK, DAVID SCOTT, AUSTIN SCOTT AND TOM GRAVES. ALL OF WHOM ARE PERSONAL FRIENDS OF MINE. THANKS FOR YOUR ATTENTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733833July 14, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL GAUGE DISPLAYED AN INCORRECT READING INDICATING THAT THE FUEL TANK WAS FULL WHEN IT WAS REALLY EMPTY. AS A RESULT, THE VEHICLE STALLED. THE VEHICLE WAS REFUELED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733596July 13, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE, READ APPROXIMATELY 1/4 OF A TANK. CAR BEGAN TO SPUTTER AND BUCK, AS IF THE CAR WAS OUT OF GAS. NEARLY GOT INTO A MULTIPLE CAR ACCIDENT. LUCKILY ABLE TO PULL OFF THE ROAD AND GET CAR INTO A GAS STATION. PUT GAS IN THE CAR, RAN FINE, BUT GAS GAUGE IS STILL INNACCURATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733491July 12, 2015
POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING MY VAN AND I CAME TO A STOP ON A HILL AND IT WOULDN'T GO, I HAD TO PUSH THE PEDAL TO THE FLOOR TO GO. AND IT WON'T GO IN REVERSE EITHER. I HAD POWER PROBLEMS YEARS AGO BUT TURNING MY VAN OFF AND BACK ON 'FIXED' THE PROBLEM. ALSO THE TIMING CHAIN ISSUE HAS BEEN GOING ON FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733433July 11, 2015
POWER TRAIN
MY VEHICLE JUMPS AT 35 MILES PER HOUR AND MAKES A LOUD CLICKING NOISE FROM THE TIMING CHAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733078July 9, 2015
FUEL/PROPULSION SYSTEM
FUEL TANK GAUGE NEVER MOVES FROM THE E POSITION. NEW FUEL SENDING UNIT INSTALLED AND DOESNT CHANGE GAUGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730573June 26, 2015
ENGINE
TRAMISSION ACTUALLY FAILED IN SEPT 2012 BUT I DON'T REMEMBER THE MILAGE OR DATE... IT SAT NOT MOVING WHILE WE MADE THE LAST 6 -PAYMENTS ON THE CAR TO GET IT PAYED OFF. IT WAS VERY FRUSTRATING. IT WAS FIXED IN FEB 2013 THE TRASNMISSION HAD TO BE REBUILT, IT ALSO GOT A BRAND NEW RADIATOR I GUESS IT HAT A HOLE IN IT. NISSAN HAS KNOW ABUT THE ISSUES FOR A WHILE BUT FAILS TO BE HELD ACCOUTABLE FOR THEIR FAULTY TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730578June 26, 2015
FUEL/PROPULSION SYSTEM
NOT SURE OF THE MILAGE IT'S BEEN HAPPENING SINCE BEFORE GETTING A NOTICE FROM NISSAN IN JAN 2015..... WE THEN WENT AND HAD THE VIN SCANNED AT A NISSAN DEALERSHIP AND WAS TOLD IT WQSN'T PART OF THE ISSUE YET WE HAVE THE ISSUE OCCURING AND GOT THE NOTICE IN THE MAIL FROM NISSAN. THEIR ADVICE OF KEEPING IT AT 1/2 A TANK DOESNT WORK. IT'S BEEN AT A FULL TANK AND GAUGE STILL READ AS E WITH THE LIGHT ON. NISSAN NEEDS TO BE HELD ACCOUTABLE AND FIX THIS ISSUE. IT ALSO MAKES THE VEHICALE THROW A CHECK ENGINE LIGHT WHICH WILL MAKE THE CAR FAIL SMOG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730673June 26, 2015
FUEL/PROPULSION SYSTEM
TOOK THE CAR IN FOR THE YEARLY EMISSION TEST AND IT DID NOT PASS. IT STATES CODE P0462. HAD THE NISSAN DEALER ALSO CHECK THE VEHICLE AND IT ALSO STATES THAT THE FUEL GAUGE IS NOT WORKING. CHECK ENGINE LIGHT IS ON. NISSAN IS NOT RETURNING BACK MY CALLS AND I RECEIVED A POSSIBLE RECALL NOTICED ON JANUARY 2015. I AM UP FOR THE EMISSION TEST AGAIN AND NEED TO GET THIS FIXED SO IT CAN PASS IT. MY PLATES WILL BE SUSPENDED IF IT DOES NOT PASS. ALSO WHEN I FILL UP IT THE FUEL GAUGE DOESN'T MOVE UP TO FULL. I AM AFRAID I MIGHT RUN OUT OF GAS SO I AM CONSISTENTLY PUTTING GAS.... UPDATED 09/03/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730443June 25, 2015
UNKNOWN OR OTHER
WHEN WE WENT TO REPLACE THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE VEHICLE A SOFTBALL SIZE HOLE IN THE SUBFRAME CAUSED BY RUST WAS DISCOVERED. AS A RESULT OF THE CAR BEING UP ON JACKS, THE SUBFRAME SNAPPED IN HALF. AFTER RESEARCHING THIS PROBLEM, WE HAVE DISCOVERED THAT THIS IS A COMMON OCCURRENCE, IN NISSAN QUESTS AND IS CAUSED IN PART BECAUSE OF POOR DRAIN LOCATION FOR THE AIR CONDITIONER. IT IS OUR UNDERSTANDING THAT NISSAN IS AWARE OF THIS PROBLEM AND HAS ADDRESSED IT WITH WARRANTIES IN OTHER MODELS, BUT NOT THE QUEST. WHICH, I NOW MUST FORK OUT AT A MINIMUM OF $2,000 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726720June 23, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE SLIP AND TCS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE CAR SUDDENLY SHUTS OFF. IT RECURRED SEVERAL TIMES. THE VEHICLE WAS DIAGNOSED BY AUTOZONE AND READS ERROR CODE P0340. AS A RESULT THE CAMSHAFT SENSOR WAS REPLACED BUT THE PROBLEM STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726313June 20, 2015
POWER TRAIN
TRANSMISSION JUMPS OUT OF GEAR IN TRAFFIC, RPM GO HIGH THEN TRANSMISSION ENGAGES.THIS COULD CAUSE AACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726196June 19, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE GAS GAUGE SHOWED 1/4 OF A TANK OF GAS. THE VEHICLE STOPPED. THERE WAS NO GAS IN THE TANK AND I HAD TO CALL FOR ASSISTANCE. THIS ALSO HAPPENED 6/6/15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725290June 15, 2015
FUEL/PROPULSION SYSTEM
CAR RAN OUT OF GAS WITH GAUGE READING 77 MILES TO EMPTY. I HAVE A MAILING FORM NISSAN NORTH AMERICA, INC-- WITH MY NAME, ADDRESS, MAKE AND MODEL OF CAR, VIN NUMBER -- STATING THAT THERE IS THIS EXACT PROBLEM AND THAT THEY WILL FIX THE ISSUE AT NO CHARGE. YET-- WHEN I TALK TO THE DEALERSHIP AS WELL AS 1800 NISSAN1-- BOTH EXPLAIN THAT THERE IS NO RECALL ON THE VAN AT ALL AND THAT I MUST PAY $130 TO HAVE THE VEHICLE LOOKED AT AND THEN FOR THE REPAIR. I DON'T UNDERSTAND HOW THEY ARE NOT AWARE OF THE MAILING THEY SENT ME. I CANNOT ADD THE LETTER TO THIS COMPLAINT-- BUT HAVE IT SHOULD YOU WISH FOR ME TO EMAIL IT TO YOU OR SEND A PHOTO. I AM TAKING A LONG DISTANCE TRIP IN THIS VAN WITH MY 3 CHILDREN AND AM VERY UPSET. THEY KEEP TELLING ME THEY HAVE NO RECORD OF THIS. HOW IS IT POSSIBLE THAT I HAVE HAD THIS SAME ISSUE AND THEY MAILED ME THE LETTER INFORMING ME OF THIS EXACT ISSUE? BIG COINCIDENCE? PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724189June 9, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
ATTEMPTING TO GET ON THE INTERSTATE. ACCELERATED, BUT RPM'S WENT UP TO 5 OR 6 BUT THE SPEED DID NOT INCREASE. HUSBAND TRIED TO MANUALLY SHIFT, BUT VEHICLE WOULD NOT GO INTO OVERDRIVE. WE PULLED OFF THE ROAD, TURNED VEHICLE OFF AND RESTARTED. VEHICLE REACTED CORRECTLY TO ACCELERATING WITH JUST A LITTLE SLUGGISHNESS. TRANSMISSION FLUID WAS CHECKED AND IT WAS FINE. UNFORTUNATELY, DAY TRIP WAS CANCELLED AND CHILDREN WERE VERY DISAPPOINTED, BECAUSE WE WERE AFRAID TO BE TOO FAR FROM HOME AND NOT BE ABLE TO GET BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724190June 9, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
CHILDREN WAS ENTERING VEHICLE AND DOOR SPONTANEOUSLY CLOSED ON HAND. THIS HAS HAPPENED PERIODICALLY SINCE, BUT NEVER WITH THE EXACT SAME CIRCUMSTANCES. IE OPENED DOOR TO LOAD PACKAGES, TURNED BACK AROUND AND DOOR STARTED CLOSING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10724440June 9, 2015
FUEL/PROPULSION SYSTEM
CAN NOT FILL UP THE VAN WHIT GASOLINE,STOP FILL IN ,LIKE IF IS FULL,AND GASOLINE GAUGE INDICATES WRONG READING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724044June 8, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING CAR AND SLIP,TRACTION, AND ENGINE LIGHT CAME ON AND CAR STOPPED.THE CAR STARTED AGAIN, BUT WAS DRIVING VERY SLOW AND WAS STRUGGLING TO MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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