Nissan Murano Complaints (2007)

676 consumer complaints on file.

#11196714April 16, 2019
SUSPENSION, WHEELS
I NOTICED THE CAR HANDLED VERY POORLY IN SNOW/ICE/WET CONDITIONS OVER THE WINTER. THE CAR WAS IN THE SHOP FOR AN OIL CHANGE AND THE MECHANIC NOTICED BOTH REAR TIRES WERE WORN DOWN TO NOTHING ON THE INSIDE OF THE TIRE. UPON FURTHER INSPECTION, HE FOUND THAT THE REAR SUBFRAME HAD RUSTED THROUGH AND BROKEN INTO TWO. THE VEHICLE WAS DECLARED UNSAFE TO DRIVE. I BOUGHT THE CAR USED THIS PAST SUMMER, BUT I HAVE THE SERVICE RECORDS AND I KNOW IT WAS PROPERLY MAINTAINED. THE ESTIMATED COST OF REPAIRS IS MORE THAN I CAN AFFORD ($5,000). I CONTACTED NISSAN TO SEE IF THEY WOULD PROVIDE ANY ASSISTANCE WITH REPAIRS AND I SPOKE WITH 3 DIFFERENT PEOPLE (FIRST CONSUMER AFFAIRS, THEN A SUPERVISOR, AND FINALLY A MANAGER), WHO ALL TOLD ME THAT THEY ARE "NOT IN A POSITION TO ASSIST BECAUSE THE VEHICLE IS OUT OF WARRANTY". THE LAST PERSON (MANAGER, CONSUMER AFFAIRS) WOULDN'T EVEN LET ME SPEAK BEFORE HE TOLD ME THEY WOULDN'T OFFER ANY ASSISTANCE. WHEN I ASKED IF THERE WAS SOMEONE ELSE I COULD SPEAK WITH, I WAS TOLD NO - THERE ISN'T ANYONE ELSE WHO WOULD TALK TO ME AND THEY WILL NOT BE ABLE TO ASSIST ME. THIS IS AN EXTREMELY DANGEROUS SITUATION AND I AM FORTUNATE THAT BOTH OF THE TIRES DID NOT BLOW OUT WHILE I WAS DRIVING ON THE EXPRESSWAY. I AM SHOCKED THAT THERE HAS NOT BEEN A RECALL ISSUED AS I SEE OTHERS HAVE COMPLAINED ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195687April 11, 2019
AIR BAGS, ENGINE, VEHICLE SPEED CONTROL
TAKATA RECALL THE ENGINE IN MY 2007 NISSAN MURANO STALLS AT ONE POINT IT SHUT IFF ON ME WHILE DRIVING MY SON TO SCHOOL. THE AIR BAG LIGHT IS BLINKG SO THERE A PEOBLEM WITH THE AIR BAG THERE IS A PROBLEM WITH THE SPEED CONTROL THE VEHICLE SLOWS DOWN AND IT WILL NOT PASS 60
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195008April 9, 2019
POWER TRAIN, SEATS, VISIBILITY/WIPER
THE SEAT BRACKET BROKE. REALLY A SEAT BRACKET THAT BREAKS FROM FATIGUE OF ENTERING AND LEAVING THE VEHICLE?!? SAFETY CONCERN SUN VISOR NO LONGER HOLDS ITS POSITION DUE TO PLASTIC THAT WEARS OUT. SAFETY ISSUE. TRANSMISSION FAILURE AT JUST OVER 100,000 MILES. REPORTS ALL OVER THE WEB ABOUT THIS. SO COMMON, AND SO EXPENSIVE. MAJOR SAFETY ISSUE. NISSAN HAS DONE NOTHING TO ADDRESS THESE ISSUES THAT ARE SO COMMON WITH ALL OF THESE MODELS. IT IS NOT JUST ME, THERE IS REPORT AFTER REPORT ON THE WEB. ALL THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195233April 9, 2019
ENGINE
THE ENGINE STALLED AND RESTARTED WHILE IDLING PARKED IN A PARKING SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194653April 8, 2019
AIR BAGS, POWER TRAIN
TAKATA RECALL WAS INFORMED BY MECHANIC THAT THERE IS AN ISSUE WITH AIR BAGS AND THEY NEED TO BE CHECKED OUT CAN BE DANGEROUS. WHILE DRIVING THE CAR SLOWS DOWN ON ITS OWN ON HIGWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193785April 4, 2019
SUSPENSION
REAR SUB-FRAME (K-FRAME) RUSTED AND SNAPPED IN HALF WHILE DRIVING. 174,000 MILES ON THE CAR. THIS IS A COMMON PROBLEM WITH THIS MODEL. NISSAN HAS NOT ISSUED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191775March 27, 2019
SUSPENSION
NOTICED A CHANGE THE HANDLING OF THE VEHICLE OVER LITTLE BUMPS AND IN WET CONDITIONS, ALSO HAD EXCESSIVE WEAR TO THE INNER SIDES OF BOTH REAR TIRES. DISCOVERED THAT THE SUBFRAME HAD COMPLETELY ROTTED AWAY IN SOME SECTIONS AND OTHERS SECTIONS WERE PAPER THIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192016March 27, 2019
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. FROM OUT OF NOWHERE, THE CONTACT NOTICED BURN MARKS ON THE FRONT AND REAR SEATS AND TAILGATE. IN ADDITION, THE CEILING INSIDE THE VEHICLE AND GLOVE COMPARTMENT HAD BURN MARKS. THE VEHICLE WAS TAKEN TO WEST COVINA NISSAN (205 N CITRUS ST, WEST COVINA, CA 91791, (626) 732-1000), BUT THE MECHANIC ONLY WANTED TO REPAIR THE UPHOLSTERY OF THE VEHICLE RATHER THAN THE OTHER AFFECTED AREAS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11190662March 22, 2019
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT LIT CONSTANTLY, OTHER INDICATOR LIGHTS, BRAKE, VOLTAGE, INTERMMITENTLY GO ON THEN OFF. POWER WINDOWS OPEN BY THEMSELVES WHEN THE CAR IS PARKED AND LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190839March 22, 2019
SEATS
DRIVERS SEAT FRAME BROKE WHILE DRIVING MAKING IT IMPOSSIBLE TO DRIVE VEHICLE SAFELY! INCIDENT HAPPENED WHILE DRIVING VEHICLE ON STREET MAKING A TURN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187305March 16, 2019
POWER TRAIN
CONTINUOUS VELOCITY TRANSMISSION INHERENTLY DEFECTIVE. IT MAKES A GRINDING NOISE AT ALL SPEEDS, LACKS ACCELERATION NEEDED TO MERGE SAFELY, SHUTTERS AND DIES UNDER ACCELERATION. ALSO OVERHEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183502March 1, 2019
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SEAT WAS NOT SECURED AND WOULD ROCK AND MOVE WHILE THE DRIVER WAS SEATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182702February 27, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS WHILE DRIVING, I HAVE HAD SEVERAL RECENT TIMES WHEN I AM DRIVING DOWN THE ROAD AND THE CAR COMPLETELY DIES AND YOU LOSE ALL POWER, VERY UNSAFE AS POWER STEERING IS LOST. I HAVE READ THIS ONLINE WHERE OTHER OWNERS HAVE THIS ISSUE SO THERE HAS TO BE A DEFECT IN THE VEHICLE. I HAVE CHECKED THE BATTERY, CABLES, REPLACED SENSORS, AND FUEL PUMP SO THIS HAS TO BE SOMETHING ELSE. MY CAR IS A 2007 MURANO SL WITH 150,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182343February 25, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR SUBFRAME WAS CORRODED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE REAR SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180012February 14, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION TO THE POINT THAT IT COULD FRACTURE. THE FAILURE WAS NOTICED OVER A YEAR AGO. NISSAN OF KEENE (544 MONADNOCK HWY, SWANZEY, NH 03446, 888-266-3408) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS NOT INCLUDED IN ANY MANUFACTURER RECALL CAMPAIGNS. THE MANUFACTURER ONLY ISSUED ONE TECHNICAL SERVICE BULLETIN REGARDING THE STRUCTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT, BUT IT COULD NOT BE PERFORMED DUE TO THE RUST. THE SUBFRAME NEEDED TO BE REPLACED TO ALIGN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174960February 7, 2019
UNKNOWN OR OTHER
I HAVE SEEN NUMEROUS MURANOS WITH THE FRAMES RUSTED COMPLETELY THROUGH. NEEDS TO BE INVESTIGATE AND NISSAN SHOULD CORRECT THIS. THEY'RE ASKING SO MUCH FOR VEHICALS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174603February 5, 2019
STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25 MPH, THE 4WD AND ABS INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TT CONSUMER STATED DEALER REFUSED TO REPAIR THE VEHICLE SUBFRAME WHICH IS ROTTED. SERVICE MANAGER STATED IT SHOUOLD NOT HAVE ROTTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173026January 30, 2019
POWER TRAIN
TRANSMISSION IS SHOT. WILL NOT SHIFT. TOOK TO NISSAN DEALER QUOTED 4300 TO FIX. CAR HAS 117,000 MILES ON IT. NISSAN CONSUMER DEPT OPENED CASE AND DENIED IT WITHIN 24 HRS SAID DUE TO BEING OUT OF THE WARRANTLY YEARLY EVEN THOUGH ITS UNDER THE 120000 OF THE EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172316January 26, 2019
STRUCTURE:BODY, SEATS, SUSPENSION
MY 2007 NISSAN MURAN HAS APPROX 125,000 MILES. I HAVE TAKEN CARE OF IT. IT HAS NICE TIRES AND THE MOST RECENT 4WHEEL ALIGNMENTS WHERE APPROX JAN AND FEB 2018. FOR WHATEVER REASON I GOT IN ONE DAY LAST SUMMER AND AS SOON AS I WAS ON THE HIGHWAY MY SEAT FELT AS IF I GOT PUSH BACKWARD AND MY SEAT BRACKET HAD JUST BROKE, I NOW HAVE BRICKS HOLDING UP MY $28,000 RIDE! JULY 26, 2018 SOMEONE PULLED INTO MY DRIVEWAY HITTING MY PARKED VEHICLE AND QUICKLY DRIVING AWAY. THEY HIT IT HARD ENOUGH TO DENT THE BUMPER AND TOW BAR. I IMMEDIATELY COULD TELL THE REAR END WAS WAY OFF. PROGRESSIVE REFUSES TO PAY FOR THIS AS THEY SAID MY CROSSMEMBER COMPLETELY RUSTED THROUGH AS WELL AS SOME OF MY FRAME AND SOME OTHER PARTS.. THEY SAY IF THE VEHICLE HAD NOT HAD SUCH A SERIOUS RUST PROBLEM -WHICH IS NOT AGE APPROPRIATE TO MY VEHICLE-THEN IT WOULD NOT HAVE BROKEN IN HALF TOWING MY TIRES IN AS WELL FROM THAT HIT. COVERAGE IS VOIDED LIKE A POOR WORKMANSHIP DEAL! THE SHOP I HAVE IT AT RIGHT NOW SAYS ITS SO FAR GONE IT IS SERIOUSLY UNSAFE TO DRIVE. FOR MYSELF AND OTHERS. DUE TO NISSANS PREMATURE RUST ISSUES MY CAR IS UNDRIVEABLE AND MY DRIVERS SEAT ISNT SAFE AS WELL. PROGRESSIVE AUTO INSURANCE IS REFUSING TO STAND BY MY FULL COVERAGE POLICY AND APPARENTLY ARE LEGALLY ABLE TO DO SO BECAUSE THE SUBSTANDARD PARTS GIVE THEM THAT ESCAPE CLAUSE. I STILL OWE ON THIS VEHICLE. I REALLY NEED NISSAN TO MAKE THIS RIGHT AS THEY HAVE EVEN MADE IT SO IT WAS UNINSURABLE AS I PAID AND I NEVER EVEN KNEW IT. I HAVE MY CAR IN PLACES FOR ALIGNMENTS, TIRES, OIL CHANGES ETC ETC AND NOONE EVER TOLD ME IT WAS RUSTING OR RUSTED AWAY. THE PROGRESSIVE AGENT HAD LOOKED AT MY MURANO UPON THE 1ST INSPECTION AND NEVER EVEN TOLD ME ABOUT THE DANGER I WAS IN DRIVING. NISSAN HAS CREATED A PROBLEM THAT HAS PROMPTED MY PROGRESSIVE ADJUSTER TO PLACE MY SAFETY AT RISK SO THEY CAN GET OUT OF PAYING. I TOOK CARE OF MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171974January 24, 2019
SEATS, VISIBILITY/WIPER
"NISSAN MURANO" DRIVERS SEAT LEFT SIDE SEAT MOUNT BRACKET THAT MOUNTS TO FLOOR BOARDS CRACKED AND COMPLETELY BROKE CAUSING ME TO SWERVE INTO ON COMING TRAFFIC. A HEAD ON COLLISION WAS CLOSELY AVOIDED. I CONTACTED KEN (XXXX) NISSAN IN MEDINA OHIO AND THEY SAID THAT NISSAN MOTORS WILL DO NOTHING ABOUT IT BECAUSE IT IS NOT A SAFETY ISSUE AND WILL DO NOTHING ABOUT IT. THIS ISSUE I FEEK IS AN OBVIOUS SAFETY ISSUE AND THE VEHICLE SHOUD BE RECALLED. I HAS THE SEAT WELDED SO IT WOULD WORK AGAIN BUT THE WELD EVENTUALLY FAILED. SEAT IS NOW BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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