Nissan Murano Complaints (2004)

678 consumer complaints on file.

#10585513April 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584554April 23, 2014
VEHICLE SPEED CONTROL
I PURCHASED A USED 2004 NISSAN MURANO IN AUGUST 2013 AS IS, AND UNAWARE OF ANY ISSUES WITH THE VEHICLE. I TRANSPORT DISABLED PEOPLE IN MY VEHICLE, AS PART OF MY JOB. ABOUT 2 WEEKS AFTER PURCHASING THE CAR I WAS MAKING A LEFT HAND TURN IN AN INTERSECTION ON A YELLOW FLASHING ARROW WITH ONCOMING TRAFFIC DOING SPEEDS OF 50 MPH, WHEN SUDDENLY AS I PUSHED DOWN ON THE GAS PEDAL, I HAD NO POWER AND THE CAR WOULD NOT MOVE. IN A PANIC I PUSHED THE GAS PEDAL TO THE FLOOR AND NOTHING, BUT THEN SUDDENLY THE CAR LUNGED FORWARD AND TOOK OFF AT A HIGH RATE OF SPEED. THIS WAS TERRIFYING AND I HAD 2 DISABLED PEOPLE IN MY CAR AT THE TIME. I WAS SO SCARED.! THE CAR SEEMED TO DRIVE FINE AFTER THAT FOR A COUPLE MORE WEEKS, AND THEN SUDDENLY WITH NO WARNING AFTER TURNING OUT OF A DRIVEWAY IN FRONT OF TRAFFIC DOING ABOUT 35MPH, THE VEHICLE ONCE AGAIN DID THE SAME THING. I TOOK IT TO A NISSAN DEALER AND TOLD THEM WHAT HAD HAPPENED AND THEY SAID WITHOUT A CODE SHOWING THEY COULDN'T DO ANYTHING. THIS IS A VERY DANGEROUS ISSUE, THAT COULD LEAD TO PEOPLE BEING SERIOUSLY INJURED OR KILLED, AND YET THERE IS NO RECALL FOR THIS PROBLEM. THIS IS VERY SPORADIC WHEN IT HAPPENS, AND YOU DON'T GET ANY WARNING IT'S GOING TO HAPPEN! I AM NOW MAKING A PAYMENT ON A CAR, THAT I AM SCARED TO DRIVE, AND MORE SO TRANSPORT DISABLED PEOPLE IN, SO I HAVE ELECTED TO PARK THE VEHICLE AND DRIVE MY KIA. THIS IS NOT RIGHT, OR FAIR. AND AFTER READING POSTS ONLINE ABOUT THIS ISSUE, IT IS A VERY WE'LL DOCUMENTED PROBLEM WITH THESE CARS, AND YET NOTHING IS BEING DONE ABOUT IT. WHAT DOES IT TAKE TO GET A RECALL ON THESE VEHICLES, BEFORE INNOCENT PEOPLE ARE KILLED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578491April 9, 2014
POWER TRAIN, ENGINE
WIFE AND I TRAVELING FROM NORTH GEORGIA MOUNTAINS ON A STATE HWY, APPROX 55 MPH. THE ENGINE SUDDENLY LOST THE ABILITY TO ACCELERATE AND FELT AS IF THE CAR VIOLENTLY DOWNSHIFTED (AUTOMATIC TRANSMISSION). THERE WAS NO FOREWARNING, NO 'WARNING LIGHTS' ILLUMINATED BEFORE, DURING, OR AFTER THE EVENT. FORTUNATELY FOR US, I WAS ABLE TO GET THE CAR OFF THE ROAD. THE CAR DID NOT LOSE ELECTRICAL POWER, NOR DID THE ENGINE SHUT OFF. THE SHIFTER DID NOT ACCIDENTALLY GET MOVED, AS THE CAR WAS STILL IN DRIVE. AFTER WE SAT ON SIDE OF THE ROAD FOR SEVERAL MINUTES REGAINING OUR WITS, I DEPRESSED THE ACCELERATOR, TO MOVE BACK ONTO THE HIGHWAY. THE ENGINE WOULD NOT RESPOND TO THE GAS PEDAL. IT JUST IDLED. AGAIN, I PUMPED THE GAS PEDAL AND THERE WAS NO CHANGE TO ENGINE IDLE. I TURNED THE IGNITION SWITCH OFF, AND BACK ON, AND THE PROBLEM CLEARED. THIS IS THE "THIRD SUCH OCCURRENCE" IN TWO WEEKS TIME. WE TOOK THE CAR TO A LOCAL NISSAN DEALERSHIP IN LILBURN, GEORGIA (HWY 78) AND EXPLAINED THE PROBLEM IN DETAIL. THE SERVICE ADVISOR DID NOT COMMENT IF THEY HAD EVER HEARD OF A SIMILAR ISSUE WITH THIS VEHICLE. ON THE 8TH OF APRIL, WE WENT BACK TO THE DEALERSHIP TO FIND OUT WHAT THE PROGNOSIS WAS FOR THIS VEHICLE. NISSAN DID NOT HAVE AN EXPLANATION. THEIR COMPUTER READOUT DID NOT INDICATE A PROBLEM RELATED TO OUR COMPLAINT. IN OTHERWORDS, THEY HAD NO IDEA, AFTER CHARGING US $125.00 FOR A COMPUTER DIAGNOSTIC. WE'RE BACK TO TAKING IT TO A LOCAL MECHANIC TO SEE IF THEY CAN DISCOVER THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576494April 1, 2014
POWER TRAIN
IN ABOUT FEB 2010 SOMETHING WENT WRONG WITH OUR 04 NISSAN MURANO. WE TOOK THE MURANO TO NISSAN OF ROSEVILLE, CA, AND THEY TOLD US IN ADDITION TO THE ACTUAL REASON WE WERE THERE, THAT OUR TRANSMISSION NEEDED TO BE REPLACED. WE EXPLAINED THAT WE DIDN'T FEEL ANYTHING DIFFERENT WHILE DRIVING. MIKE (SERVICE GUY) TOLD US THE 2004 MURANO HAS A HUGE PROBLEM WITH TRANSMISSIONS FAILING, AND NISSAN HAS SINCE REDEVELOPED THE CVT TRANS, AND SHOULD BE REPLACED. AND THE WARRANTY IS EXPIRING AT 80,000 MILES, AND WOULD NOT BE COVERED ANY LONGER. WE WERE RELUCTANT, BUT AFTER SPEAKING FURTHER WITH MIKE, AND NOW FEELING SCARED THAT MY WIFE WILL BE STUCK SOMEWHERE WITH A BROKEN TRANS, WE DID RELUCTANTLY LET NISSAN DO THE REPAIRS. OUT OF FEAR OF FUTURE FAILURE. SHORTLY AFTER, NISSAN EXTENDED THE TRANS WARRANTY TO 120,000, OR 10 YEARS. NOW, THE MURANO HAS JUST UNDER 137K, AND THE TRANSMISSION BROKE WHILE MY WIFE WAS ON THE FREEWAY, AND ONLY BY MY WIFE'S QUICK THINKING, DID SHE AVOID A COLLISION WITH ANOTHER CAR. THE WHOLE CAR SHUTS DOWN, EVEN IF YOU PRESS THE GAS DOWN TO THE FLOOR. NOTHING HAPPENS. SHE WAS ABLE TO RESTART THE CAR, AND SLOWLY (5MPH) MOVE OVER TO THE SHOULDER OF THE FREEWAY. I HOPE YOU UNDERSTAND HOW SCARY THIS SCENARIO WAS. SO NOW WE CALL NISSAN CONSUMER AFFAIRS, GAVE THEM THE DETAILS OF THE CAR (YR MAKE MODEL VIN MILES) OVER THE PHONE. NISSAN ASKED THAT I TOW THE CAR TO THE DEALER, SO I DID THE NEXT DAY (FRIDAY 28TH). I RECEIVED A CALL MONDAY MORNING (31ST), AND PAT FROM NISSAN CONSUMER AFFAIRS TOLD ME THERE WAS NOTHING THEY COULD DO SINCE IT WAS OUT OF WARRANTY. WE DID NOT WANT THE TRANS REPLACED AT 65,000 MILES, BUT THE DEALERSHIP USED SCARE TACTICS, AND ASSURED US THAT THE NEW TRANSMISSIONS WILL NOT BE A PROBLEM. MY WIFE WAS ALMOST IN A CRASH ON THE FREEWAY, BECAUSE OF THIS VERY COMMON ISSUE. I BELIEVE NISSAN SHOULD RECALL THESE TRANSMISSION DUE TO THE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574776March 25, 2014
VEHICLE SPEED CONTROL
THE CAR LOSES POWER AS YOU ARE DRIVING, YOU PRESS ON THE ACCELERATOR AND IT SEEMS AS IF IT IS IN NEUTRAL, YOU CAN PRESS ALL THE WAY TO THE FLOOR AND IT DOESN'T MOVE OR GOES VERY SLOW AND THEN IT LURCHES FORWARD. OTHER TIMES, YOU HAVE TO TURN OFF THE ENGINE AND THEN RESTART FOR IT TO MOVE FORWARD. THERE IS NO WARNING, NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574274March 23, 2014
POWER TRAIN
THE VEHICLE FEELS LIKE IT WON'T SHIFT. WHEN FIRST STARTING OUT THE RPM'S RACE TO 3 OR 4 AND THE CAR REVS LIKE IT WON'T SHIFT GEARS. NOW, WHILE DRIVING 70 THE RPM'S ARE AT 5 OR 6 AND FEELS/SOUNDS LIKE IT WONT SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573435March 19, 2014
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
TRANSMISSION FAILS IN TRAFFIC. CANNOT ACCELERATE. THIS IS A SAFETY HAZARD WHERE LIVES ARE BEING PUT AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573209March 18, 2014
SUSPENSION, ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
AT 90,000MI NEEDED MOTOR MOUNTS, CONTROL ARMS, AND FRONT END IS STILL NOTHING TO WRITE HOME ABOUT. IT WON'T TAKE GAS AND IT BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569172March 13, 2014
VISIBILITY
THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568749March 12, 2014
SEATS
WHILE GOING AROUND A TURN I HEARD A SNAP AND THE DRIVERS SEAT FELL TO THE SIDE. UPON MECHANIC INSPECTION FOUND BROKEN FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568799March 12, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564243February 13, 2014
AIR BAGS
I WAS DRIVING AT 25 MPH AND SUDDENLY THE AIR BAGS WENT OFF WITHOUT A COLLISION (RIGHT AND LEFT CURTAIN AND LEFT AND RIGHT FRONT SEAT). I'VE NEVER BEEN ON A CRASH OR HIT ANYTHING IN ANY WAY TO ACTIVATE THE AIR BAGS. THE "AIR BAG LIGHT" HAS NEVER BEEN ON EXCEPT FOR NOW AFTER THE INCIDENT. THANKFULLY I WAS DRIVING AT LOW SPEED SO I WAS ABLE TO COME TO A STOP WITHOUT ANY FURTHER INCIDENTS. MOST OF ALL, I WASN'T IN THE CAR WITH MY KIDS, I CAN'T IMAGINE HOW THAT COULD BE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WAS SAFE. NOBODY TOLD ME IT WAS GOING TO SELF DESTRUCT IN 10 YEARS, POPPING LIKE A POPCORN. I WENT TO THE NISSAN DEALER AND THEY SAID THEY COULDN'T HELP ME BECAUSE IT'S NOT UNDER WARRANTY. REALLY???? I'M TALKING SAFETY HERE! THIS IS NOT WEAR & TEAR. IF I KNEW I WAS GOING TO SPEND 30K ON A CAR THAT WOULD SELF DESTRUCT IN 10 YEARS I WOULDN'T HAVE SPEND A PENNY! THIS IS A SAFETY HAZARD AND IT MUST BE FIXED. NISSAN TREATED ME LIKE IF I WAS THE ONLY CASE EVEN WHEN I COULD SEE CLEARLY ON THE INTERNET THIS ISSUE HAS BEEN HAPPENING BEFORE. SO THEY DON'T KNOW WHAT THEY ARE SELLING? AND WORST OF ALL, THEY (NISSAN) DIDN'T SEEMED INTERESTED TO INVESTIGATE THIS INCIDENT. DEFINITELY "SAFETY FIRST" IS NOT WHAT THEY HAVE IN MIND. THIS IS EXTREMELY FRUSTRATING. THEIR SOLUTION WAS FOR ME TO GO TO MY INSURANCE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563375February 7, 2014
POWER TRAIN, ENGINE
JUST L 2 WEEKS AGO MY TRANSMISSION WAS REPLACED AND A WEEK LATER MY TRANSFER CASE UNIT NEEDED TO BE REPLACED. AFTER DOING RESEARCH I FOUND OUT THAT THIS WAS A COMMON ISSUE WITH THE NISSAN MURANO WITH YEAR RANGING FROM 2003-2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562520February 1, 2014
SEATS
SEAT BRACKET BROKE WHEN MY WIFE WAS DRIVING DOWN THE ROAD. THIS CAUSED THE SEAT TO TILT FORWARD. I CALLED THE LOCAL NISSAN DEALERSHIP AND THEY WANTED 1036.00 DOLLARS FOR A PART, FOR SAFETY REASONS SHOULD BE RECALLED. IF ONE OF THESE BRACKETS(THEY HAVE A PROBLEM WITH FRONT AND BACK) BREAKS DURING A WRECK, THE SEAT ANGLE COULD EFFECT THE EFFECTIVENESS OF AIRBAGS. MY WIFE IS SCARED TO DRIVE IT. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES. CALLED NISSAN CORP. THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THERE IS NO ACTIVE CAMPAIGN TO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561827January 28, 2014
SEATS
THE DRIVER SEAT FRAME RAILING (LEFT SIDE OF FRAME) HAS BROKEN CAUSING THE SEAT TO DROP DOWN A FEW INCHES. THE LEFT OF THE SEAT CAN ACTUALLY BE LIFTED UP DUE TO THE FRAME SEPARATION. THE SEAT IS NO LONGER BEING ATTACHED TO TWO TRACKS BUT ONLY ONE. I'D LIKE TO ADD THAT THIS IS THE SECOND TIME THIS DEFECT HAS OCCURRED. THE FIRST TIME AND SECOND TIME DEFECTS ARE EXACTLY THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561542January 26, 2014
SEATS
THE DRIVER SIDE SEAT BRACKET FAILED DURING ROUTINE CORNERING. THE SEAT NOW SITS SEVERAL INCHES LOWER TO THE LEFT AND ROCKS DURING CORNERING. THIS COULD HAVE BEEN A SERIOUS SAFETY SITUATION IF THIS HAD OCCURRED AT HIGHS SPEEDS. THIS APPEARS TO BE COMMON PROBLEM WITH THIS VEHICLE, AND I FIND IT HARD TO BELIEVE THAT NISSAN HAS NOT ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561375January 24, 2014
POWER TRAIN
MY 2004 NISSAN MURANO LOST POWER WHILE DRIVING DOWN THE ROAD AND ALMOST CAUSED AN ACCIDENT. THE TRANSMISSION MADE A GRINDING SOUND WHEN PUSHING DOWN THE ACCELERATOR AND LOST MOST OF ITS ABILITY TO ACCELERATE AT ALL AND THEN STARTED LURCHING FORWARD ROCKING THE WHOLE VEHICLE BACK AND FOURTH. I TOOK IT TO A NISSAN DEALERSHIP AND EXPLAINED THE PROBLEM ,I EVEN LEFT IT OVER NIGHT SO THEY COULD TEST IT IN HOT AND COLD CONDITIONS. THE DEALER CALLED ME THE NEXT DAY AND TOLD ME IT WASN'T THE TRANSMISSION BUT TWO DRIVE BELTS,FRONT RIGHT BEARING AND STRUT CAP THAT NEEDED TO BE REPLACED. I REFUSED THE WORK AT THE NISSAN DEALER AND TOOK IT TO A (ASE MECHANIC) FRIEND WHO ORDERED ALL FACTORY NISSAN PARTS AND INSTALLED THEM. NEEDLESS TO SAY AFTER READING ALL THE OTHER PROBLEMS OTHER 04 NISSAN MURANO OWNERS ARE HAVING, I AM STILL HAVING THE SAME PROBLEM. THE CAR MAKES A LOUD GRINDING SOUND LOOSES POWER AND IS ROCKING BACK FORWARD CAUSING THE WHOLE VEHICLE TO LEAP FORWARD IF YOU LET OFF THE BRAKES. THE DEALER TOLD ME THAT WITHOUT A CHECK ENGINE CODE THEY COULD DO NOTHING FOR ME. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE AND WORRY ABOUT MY SAFETY AS WELL AS FOR OTHERS AROUND THE VEHICLE. I LIVE NEXT TO TWO ELEMENTARY SCHOOLS AND HAVE TO DRIVE ON THE HIGHWAY DAILY. WHY ISN'T NISSAN BEING HELD ACCOUNTABLE FOR THEIR ISSUES THAT SHOULD BE RECALLS?.I HAVE EVERY SERVICE RECORD FOR THE VEHICLE WITH ALL SCHEDULED MAINTENANCE LOGGED WITH RECEIPTS. IT SEEMS LIKE THE DEALERSHIPS HAVE ALL COME UP WITH DIFFERENT WAYS OF NOT ADDRESSING THE ISSUE. IF THIS WERE TO HAPPEN TO ME ON THE HIGHWAY AT SPEEDS OF 60MPH IT COULD CAUSE A MAJOR ACCIDENT,GOD FORBID EVEN LIFE THREATENING. THE COST TO REPLACE THE TRANSMISSION AND TRANSFER CASE WILL EXCEED THE VALUE OF THE CAR THUS TOTALING THE VEHICLE. PLEASE HELP!!! I DON'T WANT TO BE HELD RESPONSIBLE FOR DEFECTS THAT COULD BE AVOIDED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560144January 15, 2014
SEATS
AS I WAS MAKING A LEFT TURN DRIVER SEAT BROKE OFF THE LEFT TRACK CAUSING THE SEAT TO ROCK DANGEROUSLY. THIS SEEMS A COMMON PROBLEM IN THIS VEHICLE I HAVE SEEN AND HEARD ABOUT MANY OTHER CASES. THIS SHOULD BE A RECALL FROM NISSAN TO FIX THE FAULTY SEAT TRACK MECHANISM. I HAVE BEEN ABLE TO TEMPORARILY FIX THIS PROBLEM BY WELDING THE TRACK, HOWEVER THIS KEEPS HAPPENING AND HAS BECOME A DANGER TO MY LIFE. I AM NOT SURE IF THIS PROBLEM COULD BE FIXED ANY MORE. I WAS GIVEN A QUOTE OF $1,200.00 DOLLARS BY MY NISSAN DEALER, HOWEVER, I AM GOING TO CONTINUE THE TEMPORARY FIX DESCRIBED ABOVE AND WHEN THAT ULTIMATELY COMPLETELY FAILS, I HAVE NO IDEA WHAT TO DO. I HOPE NISSAN FINALLY REALIZES THAT THIS IS A FACTORY PROBLEM WHICH NEEDS TO BE RECALL BEFORE A BIG TRAGEDY HAPPENS AND SOMEONE LOOSES THEIR LIFE/LIVES, AND NISSAN GETS SUED FOR MILLIONS OF DOLLARS. NISSAN CARS ARE EXPENSIVE AND NOT ENOUGH SAID ABOUT THEIR PRICEY PARTS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559301January 10, 2014
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER CORE IS CAUSING A PROBLEM WITH THE WINDSHIELD. NO ONE SELLS THE REPLACMENT PART BUT THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559137January 9, 2014
POWER TRAIN
CAR STALLED IN THE MIDDLE OF HIGHWAY AND WOULD MOVE AND STALL ALL OF A SUDDEN. CAR MECHANIC INDICATED THE CODE IS P0776 INDICATING DEFECTIVE CVT TRANSMISSION. NISSAN HAS NOT RECALLED THIS TRANSMISSION AND I AM OUT OF WARRANTY. THIS IS A DEFECT AND SHOULD BE RECALLED AS THERE ARE NUMEROUS COMPLAINTS DUE TO THE SAME INCIDENT ON THESE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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