Nissan Murano Complaints (2012)

135 consumer complaints on file.

#11091163May 1, 2018
AIR BAGS
PASSENGER SEAT WARNING LIGHT IS ON ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066887February 4, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1ST INCIDENT- DRIVING ON MAIN STREET OF TOWN HWY 31 S, CAR SIMPLY QUIT WHILE IN MOTION, WHILE DRIVING- NO WARNING, NO LIGHTS. COULD NOT MOVE, START ETC.. HAD TO CALL POLICE TO ASSIST ME IN GETTING THE CAR OUT OF THE MAIN HIGHWAY. 2ND INCIDENT- DRIVING ON I65 S INTERSTATE, DOING 70MPH, CAR QUIT WHILE DRIVING! HAD TO THROW ON FLASHERS AND COAST IT INTO THE MEDIAN, THE COPS WERE CALLED AND HAD TO HAVE IT TOWED TO MECHANIC. MY DAUGHTER AND I WERE BOTH IN THE CAR AND COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.- CALLED NISSAN TO REPORT, THEY ADVISED THEY KNEW OF NO RECALLS.AND WERE UNCONCERNED JUST ADVISED TO TAKE TO MECHANIC- WHERE IT WAS. 3RD- CAR IS NOW DOING THE SAME, WILL LOOSE POWER WHEN TURNING, AND GOING UP HILLS- ALWAYS LOSES POWER/DIES WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063876January 20, 2018
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE SLOWLY DRIVING ON CITY STREETS. NO BUMPS IN THE ROAD OR OTHER VEHICLES CLOSE AROUND. TRAFFIC WAS LOW. SPEED APPROXIMATELY 25 MPH. THIS INCIDENT HAPPENED AT APPROXIMATELY 4:00 P.M. TEMPERATURE WAS ABOUT 50 DEGREES FAHRENHEIT. GLASS LOOKED BUBBLED OUT. WE HAD TO COVER THE BROKEN SUNROOF BEFORE WE COULD DRIVE HOME 40 MILES OUT OF TOWN. THERE WERE NO INJURIES BECAUSE THE SUNROOF COVER WAS CLOSED. EXPLODING GLASS SOUNDING LIKE A GUNFIRE. PHOTOS CAN BE SENT WHEN UNCOVERED BEFORE SUNROOF IS REPLACED BY A TECHNICIAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058027January 2, 2018
POWER TRAIN
I BOUGHT THIS CAR USED A COUPLE YEARS AGO. LAST MONTH WHILE DRIVING DOWN THE ROAD THE CAR STARTED JERKING AND I COULDN'T GO OVER 20 MILES AN HOUR. I TOOK IT TO A REPAIR SHOP AND THEY SAID THE TRANSMISSIONS WAS A CVT TRANSMISSION AND COULD NOT BE REPAIRED OR REBUILT AND HAD TO BE REPLACED AT $4,100+. THEY SAID THIS WAS A PROBLEM WITH CVT AND NISSAN WAS AWARE OF IT AND HAD OFFERED AN EXTENDED WARRANTY TO 100K (AT A COST). THE TRANSMISSION ONLY HAD 80,000 MILES. WHEN I ASKED ABOUT THE WARRANTY ON THE NEW TRANSMISSION I WAS TOLD THE TRANS WAS ONLY GUARANTEEDED FOR 12,000 MILES OR ONE YEAR. IT'S SAD THAT A COMPANY IS AWARE OF A SITUATION LIKE THIS. IT WOULD HAVE BEEN ONE THING TO HAVE TO PAY $1,500 TO HAVE IT REBUILT BUT TO HAVE TO PAY $4,100+ AND IT'S ONLY GOOD FOR A YEAR IS ANOTHER THING. NOW I'M IN A BIND. DO I (1) HANG ON TO IT AND RISK HAVING TO PAY FOR ANOTHER TRANSMISSION IN A YEAR OR TWO, (2) SELL IT AND HAVE SOMEONE ELSE FALL INTO THE SAME SITUATION OR (3) TRADE IT IN AND LOSE BIG TIME DUE TO THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055899December 21, 2017
ELECTRICAL SYSTEM
POWER DOOR LOCKING SYTEM IS FAILING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052985December 7, 2017
POWER TRAIN
VEHICLE HAD LESS THAN 70000 WHEN CVT TRANSMISSION STARTED TO FAIL. WHILE DRIVING VEHICLE WOULD SHUDDER, AND AT TIME ENGINE WOULD REV AT 4000 RPM. VEHICLE IS STILL DRIVEABLE AT THIS TIME, BUT IS SLOW TO ACCELERATE, AND SHUDDERS AT TIMES. WE DO NOT DRIVE THE VEHICLE ON THE HIGHWAY ANY LONGER FOR FEAR THE TRANSMISSION WOULD COMPLETELY STOP WORKING. WAS INSPECTED AT NISSAN DEALERSHIP AND BY INDEPENDENT MECHANIC AND BOTH CONFIRM THAT TRANSMISSION CODES INDICATE CVT TRANSMISSION IS FAILING. THIS IS THE SAME ISSUE THAT THE NISSAN MURANO TRANSMISSION HAD IN THE PAST WHICH LED TO A RECALL WHICH COVERED MODEL YEARS FROM 2003 TO 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051238November 29, 2017
AIR BAGS, SEATS
PASSENGER SIDE AIRBAG SENSOR IN SEAT FAULTY. THIS HAS BEEN AN ISSUE ON OTHER MODELS AND IT IS NOW AN ISSUE ON MINE. INDICATOR LIGHT "PASSENGER AIRBAG OFF" ON CONSTANTLY. WARNING LIGHT ON DASH CONSTANTLY FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020264August 29, 2017
SERVICE BRAKES
BRAKE PEDAL LOST PRESSURE, WHEN SUCH AS BRAKING ON A LOW-FRICTION SURFACE OR UNEVEN SURFACE, CAUSES THE PEDAL TO LOSE PRESSURE OR GO "TO THE FLOOR,"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013591August 7, 2017
POWER TRAIN
2012 NISSAN MURANO WITH 90K MILES HAS ALMOST CAUSED SEVERAL ACCIDENTS ON THE HIGHWAY DUE TO THE CVT TRANSMISSION JERKING AND SUDDENLY STOPPING THE CAR TRAVELING AT SPEEDS OF 50-65 MPH. DUE TO THIS UNEXPECTED AND SEVERE LOSS OF CAR POWER I WAS ALMOST REAR ENDED ON MULTIPLE OCCASIONS. THE SUDDEN LOSS OF FORWARD MOTION DUE TO THE DEFECTIVE CVT TRANSMISSION IS COMPLETELY UNSAFE FOR HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012190August 1, 2017
POWER TRAIN
THE CVT TRANSMISSION IS FAILING. WHEN I TRY TO ACCELERATE IT TAKES A LONG TIME TO GET ABOVE 10 MPH AND SOMETIMES BUCKS WHEN ACCELERATION STARTS. THERE ARE 117K MIKE'S ON MY CAR AND I'M SO FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003890July 9, 2017
ELECTRICAL SYSTEM
DOOR LOCK ISSUE - ALL FOUR DOOR LOCK ACTUATORS DO NOT FUNCTION, THE DOORS WILL NOT LOCK WHEN GOING OVER 15 MILES AN HOUR (A SAFETY FEATURE), IF THE DOOR IS LOCKED MANUALLY, IT WILL NOT UNLOCK WHEN THE ENGINE IS SHUT OFF. COULD BE HAZARDOUS IF NEEDING TO LEAVE THE CAR QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972198April 13, 2017
STRUCTURE:BODY
I WAS DRIVING APPROXIMATELY 70 MILES PER HOUR ON THE HIGHWAY WHEN WE HEARD AN EXPLOSION AND THEN SAW PIECES OF THE SUNROOF FLYING BACK BEHIND US. AFTER STOPPING THE CAR, WE LOOKED AT THE SUNROOF TO DETERMINE IT HAD SHATTERED AND BLOWN OFF. AFTER CONTACTING NISSAN CONSUMER AFFAIRS, WE WERE TOLD SINCE THE CAR WAS OUT OF WARRANTY, THEY HAD NO INTENTION OF DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971980April 11, 2017
AIR BAGS, STEERING
AFTER I STARTED MY VEHICLE AFTER FEW SECOND SMOKE CAME OUT FROM STEERING WHEEL. WHEN I TAKE IT TO THE NISSAN DEALER THEY FOUND OUT MY STEERING WHEEL FIRE HAZARD AND AIR BAG GOT DESTROYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960283March 13, 2017
POWER TRAIN
2012 NISSAN TRANSMISSION CVT FAILURE AND NEEDING REPLACE. I WAS DRIVING AND MOVING FORWARD AT A TRAFFIC LIGHT WHEN I PRESSED ON THE GAS AND THE VEHICLE ONLY MOVED AT 5MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960220March 12, 2017
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED 2 LETTERS FROM NHTSA RELATING TO MY VEHICLE HAVING AIR BAGS HAVING BEEN IDENTIFIED AS HAVING DEFECTIVE AIR BAGS.. I THINK THE MANUFACTURER SHOULD BE FORCED TO ISSUE A RECALL AND FIX MY VEHICLE BEFORE SOMEONE IS INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957994March 2, 2017
ELECTRICAL SYSTEM
DEAD BATTERY AFTER 3 YEARS - 2 NEW BATTERIES INSTALLED WITHIN A COUPLE WEEKS OF EACH. THOUGHT WE HAD RECEIVED FAULTY BATTERIES. LAST ONE INSTALLED LASTED 1 1/2 YEARS. DEAD BATTERY AFTER 1 1/2 YEARS, NEW ONE INSTALLED DEAD IN 3 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949953February 6, 2017
AIR BAGS
AIR BAG WARNING LIGHT BEGAN FLASHING. INDICATOR LIGHT UNDER HEATING/AIR CONDITION PANEL INDICATED BAG OFF ON PASSENGER SIDE DIAGNOSTIC SCAN REQUESTED FROM DEALER REVEALED THAT "OCCUPANT SENSOR UNIT FAILED." "RECOMMENDED REPLACEMENT OF PASSSENGER AIR BAG SYSTEM AND SENSORS AT A COST OF $3,563.13." NISSAN CONSUMER AFFAIRS TWICE REJECTED MY REQUEST FOR FINANCIAL SUPPORT FOR REPAIR, "BECAUSE IT WAS NOT LISTED IN THE CAMPAIGN" (RECALL LIST). MILEAGE WAS 69,772. UPDATED 03/16/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948682January 31, 2017
UNKNOWN OR OTHER
"TAKATA RECALL" ON JANUARY 6, 2017 I WAS ON MY WAY HOME FROM WORK GOING 59 NORTH JUST A LITTLE PASS 6 PM. WHEN ALL OF A SUDDEN I HEAR A BIG LOUD BOOM AS I MAKE MY WAY TO THE RIGHT LANE I NOTICE THAT MY SUNROOF IS MAKE A LOUD SOUND. I DIDN'T WANT TO PULL OVER SINCE I'M ALONE AND IT'S DARK. I MADE IT HOME AND I GET OUT OF THE SUV AND THAT'S WHEN I SAW MY FRONT SUNROOF GLASS IS BUSTED. THE NEXT DAY I CALL THE DEALER AND EXPLAINED WHAT HAPPENED SAID THEY CAN REPLACE IT SO I MAKE MY WAY IN JUST TO BE TOLD THEY CAN'T NOT BECAUSE IT LOOKED LIKE A ROCK HIT IT. AS I EXPLAIN TO THEM THAT I WAS ON THE FREEWAY WITH NO VEHICLE AROUND ME I TOLD THEM HOW IS THAT POSSIBLE. THEY TOLD ME SORRY BUT THAT I'M RESPONSIBLE FOR THE REPAIR OF MY SUNROOF. I HAD TO WAIT FOR MONDAY TO COME SO I CAN GET IT FIX. ATTACH ARE SOME PICTURES OF THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945536January 16, 2017
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING, MY MURANO 2012 SUNROOF EXPLODED WITHOUT ANY REASON. IT WAS A LOUD NOISE AND DID NOT KNEW WHAT HAPPENED. AFTER PULLING OVER I SAW THAT SUNROOF EXPLODED UPWARDS. THANK GOD THAT MY SUNROOF WAS CLOSED. SO ALL THE SHARDS DID NOT ENTERED THE VEHICLE AND WAS SAFE BUT SCARED OF THIS TYPE OF EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926518November 16, 2016
UNKNOWN OR OTHER
I WAS DRIVING ALONG I-44 EAST BOUND, AND SUDDENLY I HEARD A LOUD BANG. THOUGHT IT WAS MY TIRE, BUT ON GETTING OUT OF THE CAR AND CHECKING I FOUND MY SUNROOF HAD EXPLODED AND THERE WAS A GAPING HOLE IN THE MIDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano