Nissan Murano Complaints (2018)

114 consumer complaints on file.

#11318376March 17, 2020
VISIBILITY/WIPER
SUNLIGHT REFLECTS OFF A RIDGE NEAR THE BACK OF THE HOOD DIRECTLY INTO THE DRIVER'S EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317843March 13, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING MY 2018 NISSAN MURANO, ALL OF A SUDDEN MY VEHICLE BEGAN TO DE-ACCELERATE AND LOST IT'S ABILITY TO ACCELERATE. I IMMEDIATELY ATTEMPTED TO PULL ONTO THE MEDIAN OF THE HIGHWAY AND REALIZED THAT MY BRAKES WERE MALFUNCTUNCTIONING, BUT BY THEN MY VEHICLE WAS AT SUCH A LOW SPEED THAT THE BRAKES WERE ABLE TO STOP MY VEHICLE WHEN THE PEDDLE WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD. THREE WARNING LIGHTS WERE INDICATED ON MY WARNING SCREEN AND MY RPM INDICATOR WAS BOUNCING UP AND DOWN. I CALLED MY DEALERSHIP (MY VECHICLE, WAS STILL UNDER FACTORY WARRANTY) AND THEY DIRECTED ME TO A NUMBER TO CALL FOR TOWING SERVICES. IN THE MEANTIME, I CRANKED MY CAR SEVERAL TIMES, AND EACH TIME THE SAME WARNING LIGHTS WERE ON, THE RPM INDICATOR CONTINUED TO BOUNCE, AND THE VEHICLE'S ENGINE WAS GEARED UP WHILE THE VEHICLE WAS SHAKING. AFTER MY VEHICLE WAS TAKEN TO THE DEALERHIP (PETRO NISSAN IN HATTIESBURG,MS) THEY TOLD ME THAT THE ONLY WAY THEY COULD DIAGNOSE AND REPAIR THE MALFUNCTION WAS TO "REPLICATE THE MALFUNCTION IN MY VEHICLE". AFTER THREE DAYS, THE DEALERSHIP SAID THAT THE MALFUNCTION WAS NOT REPLICATED SO THERE WAS NOTHING THE DEALERSHIP COULD TO REPAIR THE MALFUNCTION. THE DEALERSHIP ALSO REFUSED TO FURNISH ME WITH A LOANER CAR BECAUSE THE MALFUNCTION WASN'T DIAGNOSED. SO, I AM NOW IN A SITUATION WHERE MY CAR REMAINS UNSAFE TO OPERATE, BUT I CANNOT IN GOOD CONSCIENCE SELL OR TRADE IT IN AND ALLOW SOMEONE TO OPERATE THIS DANGEROUS VEHICLE. I AM IN A VERY PRECARIOUS SITUATION BUT CANNOT AFFORD TO SIMPLY SIDELINE THIS VEHICLE AND PURCHASE ANOTHER. NISSAN IS FORCING ME TO OPERATE A VEHICLE WHICH IS A DANGER TO THE OCCUPANTS OF THIS VEHICLE AND TO THOSE OTHERS ON THE STREETS AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315568March 2, 2020
UNKNOWN OR OTHER
FRONT COLLISION SENSOR UNAVAILABLE OBSTRUCTION THIS WARNING AND THE ORANGE CRASH LIGHT SYMBOL RANDOMLY LIGHTS UP AND BEEPS WHEN THERE ARE NO OTHER VEHICLES, PEDESTRIANS OR OBJECTS AROUND ME. IT HAPPENS RANDOMLY WHEN DRIVING DOWN AN OPEN HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311585February 26, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I OWN A 2018 NISSAN MURANO SL. THERE IS A FRONT SENOR ISSUE THAT I HAVE BEEN EXPERIENCING EVER SINCE I PURCHASED THE VEHICLE, IN NOVEMBER 12, 2019. EVERY TIME I DRIVE IT, WITHOUT FAIL. SEEMINGLY RANDOM, I GET AN ERROR MESSAGE: "FRONT RADAR OBSTRUCTED" WARNING APPEARS ON PANEL. THE "COLLISION WARNING SYSTEM INACTIVE" ICON LIGHT COMES ON. AFTER A FEW MINUTES, THE WARNING MESSAGE GOES OFF; THE COLLISION WARNING SYSTEM LIGHT GOES OFF. THIS ERROR CONTINUES TO HAPPEN AGAIN ALMOST EVERY TEN MINUTES AFTER THE INITIAL ERROR MESSAGE FOR THE DURATION OF MY CAR TRIP. IT DOESN'T SEEM TO MATTER IF I'M TRAVELING ON A HIGHWAY OR COUNTRY ROAD.... OR EVEN AT A COMPLETE STOP....IT STILL HAPPENS NO MATTER WHAT, AS LONG AS THE VEHICLE IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307790February 7, 2020
VEHICLE SPEED CONTROL
INTELLIGENT FORWARD COLLISION WARNING SYSTEM RANDOMLY SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298391January 10, 2020
SERVICE BRAKES
TL* THE CONTACT OWNED A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 50 MPH, WHEN ATTEMPTING TO PRESS THE BRAKE PEDAL IN ORDER TO STOP FOR AN ONCOMING TURNING VEHICLE WHEN THE BRAKES FAILED. THE CONTACT STATED THAT THEY ENDED UP CRASHING INTO THE TURNING VEHICLE CAUSING THE VEHICLE TO BOUNCE OFF OF THE OTHER VEHICLE AND HIT A NEARBY GUARDRAIL. THE AIRBAGS DID DEPLOY AND SMOKE EMITTED FROM THEM. THE POLICE WERE CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT STATED THEIR WIFE NEEDED TO BE CUT OUT THE VEHICLE AND TAKEN TO THE HOSPITAL VIA AMBULANCE. THE WIFE SUSTAINED INJURIES TO THEIR RIGHT LEG, ANKLE, AND THE RIB AREA. THE CONTACT WHO WAS THE PASSENGER RECEIVED INJURIES TO THEIR LEFT KNEE AND HEAD WHERE MEDICAL ATTENTION WAS NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER HOWEVER PRIOR TO THE FAILURE BEING EXPERIENCED THE VEHICLE HAD A 21,000 MILE INSPECTION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *DT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11291659December 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
CAR BRAKES HARD ALL THE SUDDEN, ALMOST CAUSE ME A ACCIDENT, I CLEAN THE SENSOR THINKING IT QAS DIRT IS DOING THE SAME THING. ALSO WHEN THAT HAPPENS THE CENTER SCREEN GOES OFF I LOSE THE RADIO. I HAVE TO TURN OFF THE CAR AND ON AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290171December 19, 2019
SERVICE BRAKES
FORWARD COLLISION SYSTEM KEEPS MALFUNCTIONING. SHOWS A WARNING 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION,' MESSAGE. NOTHING IN FRONT OF IT. TURNS ON AND OFF WHILE DRIVING. HAPPENS AT ALL DIFFERENT SPEEDS. HAS BEEN HAPPENING FOR SEVERAL WEEKS AND GETTING WORSE. WAS TOLD $1200 TO REPAIR FROM DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289501December 16, 2019
VEHICLE SPEED CONTROL
FORWARD COLLISION SYSTEM TURNS OFF ON A REGULAR BASIS AS YOU ARE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289131December 15, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PURCHASED 2018 NISSAN MORANO SL SUV ON 12/14/2019. DRIVING FROM DEALER ON 4 LANE HIGHWAY, APPROX. 3 MI., DASHBOARD DISPLAYED 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. IT HAS RANDOMLY DISPLAYED THIS EVER SINCE. NISSAN DEALER STATED THEY HAVE BEEN 'DESENSITIZING' THE RADAR AS A REMEDY BUT DENIED HAVING ANY PREVIOUS KNOWLEDGE OF THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287862December 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN DRIVING IN CRUISE CONTROL, THE VEHICLE WILL SUDDENLY FLASH A SIGNAL STATING "FRONT RADAR OBSTRUCTION, UNAVAILABLE" WHICH DISENGAGES THE BRAKING SYSTEM WHILE DRIVING IN CRUISE CONTROL, . THIS ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY BECAUSE THE RADAR FAILED TO ALERT AND AUTOMATICALL SLOW CAR DOWN. THIS ALSO CAUSES A HAZARD WHEN DRIVING ON REGULAR STREETS AS ALL OF A SUDDEN THE SIGNAL FLASHES INEXPLICABLY AND UNPREDICTABLY WHICH CAUSES A DISTRACTION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286480December 2, 2019
UNKNOWN OR OTHER
"UNAVAILABLE FRONT RADAR OBSTRUCTION" POPS UP RANDOMLY WHILE DRIVING AROUND TOWN OR HIGHWAYS, FREEWAYS OR ANYPLACE. IT IS FAULTY, CAUSING THE EMERGENCY BRAKING SYSTEM TO NOT WORK. BECAUSE IT DOES NOT WORK, NEITHER WILL USING CRUISE CONTROL - A BASIC ACCESSORY FOR THE PAST SEVERAL DECADES! THE EBS HAS BEEN GOING OFF AND ON FOR QUITE SOME TIME AND I FIGURED I'D HAVE IT CHECKED AT THE NEXT MAINTENANCE APPOINTMENT (1 WEEK AGO). THEY FOUND IT TO BE FAULTY AND REPLACED A DISTANCE SENSORY UNIT. WITHIN ABOUT 20 MILES THE EBS QUIT WORKING AGAIN. IT HAS BEEN THIS WAY FOR MOST OF THE WEEK BUT I HAVE NOT TAKEN IT IN DUE TO THE HOLIDAYS. TODAY I HAD TO DRIVE OVER 100 MILES AND WAS UNABLE TO USE CRUISE CONTROL BECAUSE THE EBS SYSTEM DID NOT WORK THE ENTIRE TIME. THE CRASH LIGHT COMES ON,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282412November 26, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT THE CHIME WAS INAUDIBLE WHEN THE SEAT BELT WAS NOT LATCHED. THE VEHICLE WAS TAKEN TO ORR NISSAN SHREVEPORT (844-244-2459, LOCATED AT 1240 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105) WHERE IT WAS DIAGNOSED THAT THE MODEL VEHICLE WAS NOT EQUIPPED WITH A CHIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279417November 11, 2019
VEHICLE SPEED CONTROL
"UNAVAILABLE FRONT RADAR OBSTRUCTED" ERRORS APPEAR ON DASH ABOUT EVERY 10-15 MINUTES WHILE DRIVING. IF THE CRUISE IS ON, IT DISABLES THE CRUISE SETTING AND THE CAR IMMEDIATELY SLOWS DOWN. EMERGENCY BRAKING IS ALSO DISABLED WHEN THIS ERROR HAPPENS. IF A CAR IS FOLLOWING WHILE DRIVING AT 70MPH AND THE CRUISE DISENGAGES THIS COULD CAUSE A REAR END COLLISION TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277825November 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNAVAILABLE FRONT RADAR OBSTRUCTION ERROR INTERMITTENTLY . CRUISE CONTROL IS DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271463October 28, 2019
ELECTRICAL SYSTEM, ENGINE
FRONT/SIDE IMPACT WARNING UNAVAILABLE LIGHT. ALTHOUGH IT DID NOT HAPPEN IN MY VEHICLE IT CAN CAUSE THE CAR TO SLOW EVEN AT HIGH RATES OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271607October 28, 2019
UNKNOWN OR OTHER
THE VEHICLE CAUGHT ON FIRE NEXT TO THE ABS SYSTEM RESULTING IN TOTAL LOSS OF VEHICLE AND NEAR PERSONAL INJURY A QUALITY DEFECT CAUSED THE FIRE . MANY PHOTOS AVAILABLE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11268254October 14, 2019
VEHICLE SPEED CONTROL
WARNING COMES ON "UNAVAILABLE FRONT RADAR", HAPPENS NO MATTER WHAT THE OUTSIDE CONDITIONS. DISABLES THE CRUISE CONTROL. SOMETIMES I CAN RECYCLE AND THE CRUISE WILL START TO WORK AGAIN AND SOMETIMES I HAVE TO WAIT SEVERAL MINUTES TO BE ABLE TO REACTIVATE. AUTOMATIC BRAKING IS ALSO DISABLED DURING THIS TIME. HAPPENS AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268395October 14, 2019
ELECTRICAL SYSTEM
WHILE DRIVING, A SAFETY LIGHT KEEPS COMING 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. THIS HAPPENS EVEN WITHOUT ANYTHING BLOCKING THE RADAR. THIS ALSO CONTROLS THE CRUISE CONTROL AND IF NOT WORKING CC GETS DISABLED. IT ALSO CONTROLS EMERGENCY BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266961October 8, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I JUST PURCHASED A 2018 NISSAN MURANO PLATINUM "AS IS" WITH NO WARRANTY. AFTER DRIVING I AM NOW NOTICING A BEEP AND MESSAGE ACROSS DASH THAT SAYS "UNAVAILABLE FRONT RADAR OBSTRUCTED." CRUISE CONTROL IS NOT EVEN ON. I RESEARCHED THE PROBLEM AND FOUND IT IS A VERY WIDESPREAD PROBLEM WITH SEVERAL NISSAN MODELS. I AM SO FRUSTRATED NOW. I AM AFRAID TO USE CRUISE CONTROL WHICH I LIKE TO USE FROM TIME TO TIME WHEN TRAVELING. IF THERE IS A FIX I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR IT. THIS IS A PROBLEM NISSAN HAS KNOWN ABOUT DUE TO A DEFECTIVE PART. NOT SURE WHERE TO GO FROM HERE OR WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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