Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10086336August 6, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
(1) VEHICHLE WAS OPERATING NORMALLY, THEN THE BATTERY AND BRAKE WARNING LIGHTS CAME ON. 2) WHILE DRIVING DOWN THE INTERSTATE LOOKING FOR A DEALERSHIP, THE ENTIRE CAR SHUT DOWN, INCLUDING THE ENGINE AND BRAKING. I HAD TO CROSS 2 LANES OF INTERSTATE TRAFFIC TO GET TO THE SHOULDER WITHOUT POWER OR ADEQUATE BRAKING. AT THE TIME, I WAS TRAVELLING OUT OF TOWN AND WAS STRANDED IN A CITY WHERE I KNEW NO ONE. (3) AFTER BEING TOWED TO A DEALER, THE DAY AFTER I WAS TOLD THE ALTERNATOR AND BATTERY WERE BOTH BAD. A NEW ALTERNATOR HAD TO BE ORDERED BUT THERE WERE NONE IN THE IMMEDIATE AREA AND DIDN'T KNOW WHEN ONE WOULD BE AVAILABLE. THE ALTERNATOR AND BATTERY WERE EVENTUALLY REPLACED AT NO COST TO ME, 3 WORKING DAYS AFTER ARRIVING. OLD PARTS ARE NOT AVAILABLE.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083039July 31, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I WAS DRIVING HOME ON A 4 LANE ROAD WITH A CENTER TURN LANE IN THE RIGHT HAND LANE WHEN THE CAR IN FRONT OF ME SUDDENLY STOPPED. I HIT THE BRAKES AND SWERVED INTO THE LEFT HAND LANE TO AVOID AN ACCIDENT. I WAS TRAVELING APROX. 25 TO 30 MPH. THE POWER STEERING WENT OUT, THE STEERING WHEEL LOCKED AND THE CAR WAS CROSSING THROUGH THE TURN LANE HEADING FOR ONCOMING TRAFFIC. I JERKED THE WHEEL HARD TO THE RIGHT AND THE POWER STEERING CAME BACK AT THE LAST POSSIBLE MOMENT NARROWLY AVOIDING A HEAD ON COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081112July 15, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
FOLLOWING 15000 MILE ROUTINE SERVICE AND WHILE RETURNING TO MY HOME FROM THE NISSAN DEALER, MY NISSAN MURANO SE AWD'S BRAKE LIGHT AND BATTERY LIGHT WENT ON. I LOST COMPLETE POWER (VOLTAGE) WHILE MAKING A LEFT TURN TO A MAJOR INTERSECTION. THE BRAKES FAILED AND THE ACCELERATOR PEDAL DID NOT OPERATE. NEARLY LOST MY LIFE WITH AN APPROACHING SAND TRUCK AND VEHICLES DRIVING BEHIND ME. THE PROBLEM/DEFECT IDENTIFIED BY THE DEALER WAS A FAULTY ALTERNATOR, WHICH WAS SUBSEQUENTLY REPLACED UNDER CAR WARRANTY. PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075298June 13, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VERY POOR RADIO RECEPTION FROM DAY ONE ON 2003 NISSAN MURANO. CANOT RECEIVE LOW POWER FM STATIONS. THIS VERY ANNOYING AFTER REPEATED COMPLAINTS, NO ONE HAS A FIX.I CANNOT EVEN GET AN ANTENNA BOOSTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074583June 1, 2004
SEATS
CLOTH SEATS GENERATE STATIC SHOCK AFTER EXITING THE VEHICLE ALMOST EVERY TIME. FEAR A POTENTIAL CAUSE OF IGNITIION WHEN FUELING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073137May 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IN MY NISSAN MURANO FAILED ON APRIL 25 2004. THE DEALERSHIP AND NISSAN, TO THIS POINT ,HAVE BEEN COMPLETELY UNCOOPERATIVE. THE CAR AS OF THIS DATE MAY 25 2004 IS STILL SITTING ON THEIR LOT UNTOUCHED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072202May 5, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE SITTING AT AN INTERSECTION VEHICLE SURGED FORWARD, THEN HESITATED. THIS CAUSED THE VEHICLE TO SUDDENLY ACCELERATE. CONSUMER'S FOOT WAS ON THE BRAKES, WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THEN, VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067946April 27, 2004
STEERING:ELECTRIC POWER ASSIST SYSTEM
EVENT IS REPRODUCIBLE WHEN TURNED STEERING WHEEL AT A FAST RATE WHICH RESULTS IN A SUDDEN BUT TEMPORARY LOSS OF STEERING. DUE TO THIS DESIGN, WHEN TRYING TO MANEUVER THE CAR QUICKLY AT LOW SPEEDS MAKE IS VERY DANGEROUS TO CONTROL THE CAR WHEN THE POWER STEERING IS LOST, EVEN LOST TEMPORARILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066544April 20, 2004
LOWER MPG REALIZED (20%) THAN STATED ON VEHICLE WHEN BOUGHT. ACTUAL MPG IS 16 CITY, 20 HIGHWAY. WHEN VEHICLE PURCHASED NEW IN SUMMER, MPG WAS 21-24 UNTIL NOVEMBER. DURING WINTER MONTHS DROPPED TO 16-20 MPG. UPON OUTDOOR TEMPERATURE ABOVE 50 DEGREES IN APRIL, MPG HAS RETURNED TO 21-24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064102March 29, 2004
STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM
NISSAN MURANO HAS DANGEROUS DESIGN DEFECTS COMPOUNDED BY UNRESOLVED ELECTRONICS PROBLEMS. DESIGN FLAWS: 1) INEFFECTIVE DEFROSTER SYSTEM , 2) LONG-ARMED WIPERS CLOG EASILY, 3) ALL DOORS MUST BE UNLOCKED TO GET GAS (INVITING CARJACKERS). THE DEFROSTER-WIPER PROBLEM WAS MADE WORSE BY ELECTRONICS. WHILE I WAS CLEARING WINDOWS THE CAR LOCKED IN 13 DEGREE WEATHER. *AK THE CAR: 1) LOCKS DOORS AT RANDOM INTERVALS , 2) PUTS THE WINDOWS DOWN WITHOUT WARNING (THE SERVICE MANAGER SAYS, "DON'T NOT LEAVE VALUABLES IN THIS CAR!"), 3) THE REMOTE ENTRY SYSTEM OFTEN DOES NOT BEEP REQUIRING THAT I CHECK ALL DOORS (ESPECIALLY GIVEN THE OTHER PROBLEMS WITH LOCKS), 4) NOW THE CAR SOMETIMES TELLS ME THAT THE DRIVER'S DOOR IS OPEN (WHEN IT IS NOT). THE CAR IS VIRTUALLY NEW (LESS THAN 6,000 MILES). NISSAN KNOWS THEY HAVE THIS PROBLEM. THERE IS AN INTERNAL SERVICE MEMO IT. BUT WHEN CONSUMERS COMPLAIN THEY ARE "STONE-WALLED" WITH, "WE COULD NOT DUPLICATE THE PROBLEM." LAST FRIDAY MY CARACTED UP AT THE DEALERSHIP. THE SERVICE MANAGER ACKNOWLEDGED IN WRITING ON NISSAN LETTERHEAD. THIS PROBLEM EXISTS AND IT IS IN A NUMBER OF MODELS -- MAXIMA, ALTIMA, TITAN TRUCKS, AND MURANOS. NISSAN SHOULDRECALL ALL OF THE AFFECTED VEHICLES, PROVIDE RENTAL CARS WHILE REPAIRS ARE MADE, AND TO ISSUE CREDIT VOUCHERS FOR ALL OF THE PAST AGGRAVATION THEY CAUSED BY THEIR FAILING TO PROVIDE GOOD-FAITH SOLUTIONS TO THE PROBLEMS THEY KNOW EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063660March 22, 2004
SERVICE BRAKES, AIR:DISC:PADS
REAR BRAKES ARE SQEAKY. STARTED SOON AFTER I PICKED UP VEHICLE IN NOV 2003. TALKED TO SERVICE DEPT ABOUT IT TOLD ME TO BE MORE AGRESSIVE WITH BRAKES....FINALLY AFTER ANOTHER CUSTOMER COMPLAINED OF SAME PROBLEM THEY REPLACED PADS.....BRAKES ARE AGAIN SQEAKING....ONCE AGAIN TOLD TO BE MORE AGRESSIVE WITH BRAKES.....MUST BE SOMETHING WRONG WITH THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061921March 11, 2004
ELECTRICAL SYSTEM:IGNITION
VEHICLE JERKED VIOLENTLY THEN DIES! DEALER CLAIMS IT IS THE CRANKSHAFT SENSOR. REPLACED SENSOR. HAPPENED 3-MORE TIMES UNTIL MANUFACTURER FINALLY AUTHORIZED COMPLETE REPLACEMENT OF SENSOR TERMINAL CONNECTORS.IT HAS BEEN IN THE SHOP OVER 5-TOTAL WEEKS UP TILL NOW INCLUDING ALL 4 ATTEMPTS TO FIX. THEY ASSURED THAT THIS WOULD FIX THE PROBLEM. HOWEVER IT HAPPENED AGAIN ON 3/11/04. WE HAVE GIVEN THE MANUFACTURER ITS FINAL OPPORTUNITY BEFORE PROCEEDING WITH OUR LEMON LAW RIGHTS, THEY SIMPLY REACTED BY TRYING TO FIND A LOOPHOLE IN THE PROCESS, SO WE ARE NOW PROCEEDING WITH LEGAL ACTION AGAINST NISSAN NOW ON OUR 5TH TIME OF THIS OCCURENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061832March 10, 2004
UNKNOWN OR OTHER
LOWER MPG REALIZED (20%) THAN STATED ON VEHICLE WHEN BOUGHT. ACTUAL MPG IS 16 CITY-20 HIGHWAY. COMPLAINT TO DEALER RESULTED IN NO SATISFACTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059983February 28, 2004
EXTERIOR LIGHTING:FOG LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
MY VEHICLE IS EQUIPPED WITH A STALK ON THE LEFT SIDE OF THE STEERING COLUMN THAT CONTROLS THE HEADLIGHTS, FOG LIGHTS,LOW-HIGH BEAM FUNCTION AND TURN SIGNALS. THE HEADLIGHT/PARKING LIGHT/AUTOMATIC ON-OFF CONTROL IS ACCOMPLISHED BY ROTATING THE END OF THE STALK. THE FOGLIGHTS ARE CONTROLLED BY ROTATING ANOTHER RING FURTHER DOWN THE STALK. HIGH-LOW BEAM IS CONTROLLED BY PUSHING THE STALK FORWARD OR BACK, THE TURN SIGNALS ARE OPERATED BY MOVING THE STALK UP OR DOWN. IT IS NEARLY IMPOSSIBLE TO ROTATE THE FOGLIGHT RING WITHOUT ALSO INADVERTENTLY ROTATING THE HEADLIGHT SWITCH, THUS TURNING THE HEADLIGHTS OFF. ALSO WHEN USING THE TURN SIGNALS, PARTICULARLY FOR A LEFT TURN OR LANE CHANGE, IT IS TOO EASY TO ALSO CAUSE THE HEADLIGHT CONTROL RING TO ROTATE, AGAIN TURNING THE HEADLIGHTS OFF. THIS OCCURRED LAST NIGHT ON I-80 IN HEAVY TRAFFIC BUT HAS ALSO HAPPENED ON SEVERAL EARLIER OCCASSIONS AND NEEDLESS TO SAY IS VERY DISCONCERTING, VERY SCARY AND OF COURSE VERY DANGEROUS. I FEEL THAT THE NHTSA SHOULD LOOK INTO THE FUNCTION OF THIS CONTROL TO SEE IF A RECALL OR RETROFIT IS WARRANTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058187February 15, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
2003 MURANO. THE POWER STEERING FADES IN AND OUT WHILE TURNING AT SLOW SPEEDS, ESPECIALLY WHEN PARKING OR DRIVING IN TRAFFIC JAMS. ALL OF A SUDDEN, STEERING BECOMES VERY DIFFICULT AND REQUIRES MUSCLE POWER CAUSING A FEW NEAR COLLISIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056911February 10, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
COMPLETE LOSS OF POWER STEERING AT LOW RPM'S. POWER STEERING IS MINIMAL TO NON-EXISTANT WHEN YOU NEED IT MOST, LIKE IN PARKING LOT. 15,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056915February 10, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS CANNOT BE RAISED TO WIPE OFF ACCUMULATING SNOW AND ICE WITHOUT OPENING THE HOOD. THIS IS NOT SIMPLY AN INCONVENIENCE, BUT, ON HIGHWAYS DURING A SNOW STORM, A SIGNIFICANT SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056584February 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE HAD TO BRING MY CAR IN 7 TIMES FOR DOORS RANDOMLY LOCKING THEMSELVES. IT HAS HAPPENED TWICE WHILE THE CAR WAS RUNNING AND 3 TIMES UPON FUELING THE CAR. NO RESOLVE TO THE ISSUE AND HAVE BEEN TOLD AT MY LATEST VISIT (YESTERDAY) THEIR CONCLUSION IS THAT IT IS ME LOCKING THEM SUBCONSCIOUSLY! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054431January 19, 2004
LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
2003 NISSAN MURANO SE 4WD HAS SEVERAL ISSUES. FIRSTLY THE RIGHT SIDE SUN VISOR CLIP IS DEFECTIVE AND WILL NOT HOLD VISOR IN PLACE: 3 TRIPS TO DEALER HAVE NOT RESOLVED THIS ISSUE AS THEY NEVER HAVE THE PART. SECONDLY THE CVT TRANSMISSION PRESENTS A PROBLEM ON HOLDING THE VEHICLE IN PLACE ON A UPHILL INCLINE...IF YOU DON'T BRAKE, THE VEHICLE JUST ROLLS BACK, AS OPPOSED TO STANDARD AUTO TRANSMISSION WHICH LOCKS, AND PREVENTS SIGNIFICANT ROLLBACK. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052469January 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2003 NISSAN MURANO SL AWD , ALTERNATOR DEFECTIVE. BATTERY LIGHT COMES UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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