Nissan Murano Complaints (2003)
800 consumer complaints on file.
- #10125959June 20, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY MOM WAS LEAVING THE GROCERY STORE AND THE CAR CUT OFF WHILE SHE WAS DRIVING OUT OF THE PARKING LOT. IT SLOWED DOWN BEFORE IT CUT OFF. WHILE WAITING FOR AAA SOMEONE OFFERED TO JUMP THE CAR. IT STARTED, BUT THE BRAKE AND LIGHTS CAME ON. SHE DROVE TO THE DEALERSHIP, ABOUT 3 MILES AWAY. THE CAR CUT OFF IN THE PARKING LOT. IT REMAINS AT THE DEALER, AWAITING REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125478June 16, 2005VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: WHEN DRIVING 2 HOURS OR MORE ON HIGHWAY AND WHEN ENTERING IN STOP AND GO TRAFFIC , ENGINE DOES NOT RESPOND TO THE GAS PEDAL FOR 3-5 SECONDS AND THEN IT DARTS FORWARD. THIS HAPPENED 20 OR MORE TIMES IN ONE OCCURRENCE. TOOK VEHICLE TO DEALER A SECOND TIME, AND THEY COULD NOT DUPLICATE THE PROBLEM . DEALER SAID NOTHING WAS WRONG.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125445June 15, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1) MY WIFE WAS DRIVING THE CAR TO WORK AND THE BATTERY AND BRAKE LIGHT CAME ON. I TOLD HER THAT I THOUGHT IT WAS PROBABLY DUE TO LOW BRAKE FLUID AND THAT I'D CHECK IT WHEN SHE GOT HOME IN THE EVENING. 2) ON HER WAY HOME FROM WORK, THE CAR SUDDENLY DIES IN THE MIDDLE OF THE INTERSTATE (I495) DURING RUSH HOUR. THIS IS PROBABLY THE MOST DANGEROUS TIME ON THE INTERSTATE DUE TO THE GREAT VOLUME OF TRAFFIC TRAVELING AT VERY HIGH SPEED. FORTUNATELY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT BEING REAR ENDED. THE CAR HAD TO BE TOWED BACK TO OUR HOUSE. I DID SOME RESEARCH ON THE INTERNET AND CAME ACROSS A NISSAN MURANO FORUM WHICH HAD A DETAIL DESCIPTION OF THIS PARTICULAR PROBLEM. IF I HAD RECEIVED SOME TYPE ON NOTIFICATION ON THIS PROBLEM, I WOULD NOT HAVE PUT MY WIFE LIFE IN JEOPARDY BY ADVISING HER TO TAKE THE CAR HOME. 3) I WILL BE CONTACTING THE NISSAN DEALERSHIP FOR REPAIRS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125138June 13, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR IN 2003 NISSAN MURANO FAILED AFTER 23,237 MILES. LOSS OF POWER IN THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125029June 12, 2005ENGINE AND ENGINE COOLING:ENGINE, STEERING:COLUMN, SUSPENSION:FRONT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SUV PULLS TO THE SIDE WHEN STEERING WHEEL LIGHTLY RELEASED. BROUGHT TO DEALER 3X BUT CANNOT FIX, SAYS RUN FOR !K MILES AND SEE BUT STILL RECURS. DRIVER SIDE WINDOW MAKES SQUEAKY NOISE WHEN OPEN, DEALER CHANGED WINDOW RUNNER BUT STILL NOISY. ENGINE SEEMS TO CHOKE WHEN DRIVEN AFTER PARKING UPHILL, DEALER SAID REMOVED SOME AIR BUBBLES IN GAS TANK BUT STILL RECURS. RIGHT FRONT SHOCK FEELS DRIBBLING WHEN DRIVEN AT HIGHWAY SPEEDS, DEALER CANT FIND ANY PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125038June 12, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE ALTERNATOR WARNING LIGHT AND BRAKE WARNING LIGHT ALIT BOTH AT THE SAME TIME. I WAS 7 MILES FROM HOME. I TRAVELED HOME AND THE CHECKED TO SEE IF THE ALTERNATOR WAS WORKING PROPERLY AND IT WAS NOT. I CHARGED THE BATTERY AND DROVE THE VEHICLE TO A LOCAL DEALERSHIP. THEY CONFIRMED THAT THE ALTERNATOR WAS MALFUNCTIONING AND AND WILL REPLACE WHEN THE BACK ORDERED PART IS IN STOCK. THEY HAVE NO IDEA WHEN THE PART MY BE DELIVERED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124562June 8, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE ALTERNATOR ON MY 2003 NISSAN MURANO SE (20,500 MILES) FAILED. THE ENGINE STALLED, AND ALL POWER STEERING/BRAKES/ETC. FAILED AS WELL. AFTER PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD, I WAS UNABLE TO RESTART THE VEHICLE (BECAUSE THE BATTERY HAD BEEN DRAINED AS A RESULT OF THE ALTERNATOR FAILURE). THE CAR WAS TOWED TO A DEALER WHO REPLACED THE ALTERNATOR (UNDER WARRANTY).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124621June 8, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
WITH NO WARNING ON A CROWDED INTERSTATE THE VEHICLE LOST ALL POWER TO THE DRIVETRAIN. VEHICLE WOULD REV IN PARK BUT WOULD DO NOTHING IN DRIVE OR REVERSE. VERY BUSY INTERESTATE AND ALMOST HIT IN REAR AS CAR COULD NOT MOE OUT OF TRAFFIC. DEALER SAYS CVT TRANSMISSION FAILED. DEALER CAN NOT TELL ME WHAT WAS WRONG WITH THE CVT AND JUST SAYS IT NEEDS REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124632June 8, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
RECURRING ALTERNATOR FAILURE. VEHICLE WILL LOOSE POWER AND STOP. PUT IN 3RD ALTERNATOR IN LAST 1.5 YEARS. AFTER SOME RESEARCH PROBLEM UNDER INVESTIGATION BUT NOT RESOLVED. CONCERNED SINCE IT LEAVES US IN A PRECARIOUS SITUTATION EVERY TIME. VEHICLE GREAT OTHERWISE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124254June 5, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
PARKING BRAKE LIGHT AND BATTERY LIGHT LIT DURING DRIVING. DRIVING THE VERY NEXT DAY THE CAR'S TRANSMISSION FAILED IN THE MIDDLE OF AN INTERSECTION BUT CAR REMAINED RUNNING. WITHIN 10 MINUTES THE CAR FAILED COMPLETELY. BOTH TIMES THE CAR WAS IN AN INTERSECTION AND NEARLY STRUCK BY OTHER TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124005June 2, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NISSAN MURANO 2003 (42,000 MILES) DRIVING DOWN THE HIGHWAY AND CAR STALLING. BATTERY LIGHT CAME ON AND BRAKE LIGHT CAME ON. ALMOST HAD ANOTHER CAR REAR END ME. AFTER SPEAKING WITH NISSAN SERVICE CENTER, PANAMA CITY, FL I FOUND OUT IT WAS MOST LIKELY A FAILED ALTERNATOR. A CHECK ON THE WORLD WIDE WEB REVEALED MANY OTHER OWNERS HAVING THE SAME PROBLEM WITH A DEFECTIVE ALTERNATOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124006June 2, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY 2003 HAD TWO ALTERNATOR FAILURES. ONE IN 2004 AND ONE IN MAY OF 2005.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122518May 31, 2005POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE FOR AWD FAILURE AT 66,000 MILES (AWD OPTION USED LESS THAN APPROXIMATELY 12 TIMES IN VEHICLE'S HISTORY). GRINGING POPING NIOSE AND LOCKED UP VIECHELE. TRANSFER CASE HAS BEEN BACK-ORDERED FOR SEVEN WEEKS! THERE WAS NO INDICATION OF A PROBLEM PRIOR TO FAILURE. *LSJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122522May 31, 2005POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE FOR AWD FAILURE AT 66,000 MILES (AWD FUNCTION USED LESS THAN 10 TIMES IN VEHICLES HISTORY). OBSERVERED GRINGING POPING NIOSE AND LOCKED UP VIECHELE. THE TRANSFER CASE HAS BEEN BACK-ORDERED FOR SEVEN WEEKS. THERE WAS NO INDICATION OF A PROBLEM PRIOR TO FAILURE. CONCERNED REGARDING FAILURE IN HIGHWAY DRIVING*LSJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122299May 27, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, EQUIPMENT:ELECTRICAL
CAR STALLED AND FAILED TO ACCELERATE AND THEN GAVE OUT. WAITED THREE HOURS TO BE TOWED TO NEAREST DEALER BY 1-800-NISSAN. ALTERNATOR AND BATTERY WERE REPLACED NOV 2004AT 36000 MILES AT NO COST STILL UNDER WARRANTY. MAY 2005 BRAKE LIGHT AND BATTERY LIGHT CAME ON CAR STARTED TO STALL ON HIGWAY. MADE IT OF THE HIGHWAY INTO A PARKING LOT AND CAR GAVE OUT. HAD IT TOWED BY DEALER. ALTERNATOR WAS ONCE AGAIN REPLACED AT NO CHARGE BECAUSE I HAVE EXTENDED WARRANTY. ASKED DEALER IF THERE WAS PROBLEM AND THEY SAID NO. SINCE THEN THE CAR SHUTS OF IMMEDIATELY AFTER STARTING ENGINE. I LEFT IT AT THE DEALER AGAIN ON 5-24-05 TO BE CHECKED. MY WARRANTY WILL SOON RUN OUT AT 49000 AND I HAVE NO CONFIDENCE THAT THIS PROBLEM WILL BE RESOLVED. I HAVE ALSO REPORTED THE PROBLEM TO CONSUMER AFFAIRS AT NISSAN. I HAVE ONE MORE YEAR LEFT ON MY LEASE. I RECENTLY RECEIVED A PROMOTION FROM BILL SEIDLE NISSAN IN MIAMI WHERE I HAD MY CAR REPAIRED THE FIRST TIME, THAT SAYS THAT THEY ARE DOING A SPECIAL TEST MARKET PROMOTION. THEY ARE IN DESPERATE NEED TO ACQUIRE PREW-OWNED 2003 NISSAN MURANOS BY MAY 31ST. THEY CLAIM THEY WILL BUY BACK MY CURRENT VEHICLE. NOT A BAD OFFER BUT I DO NOT WANT ANOTHER NISSAN. PLEASE HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122119May 25, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1-THE CAR AT 4000 MILES LOST POWER ON THE ROAD AND COMPLETLY DIED, THE CAR WAS TOWED TO THE NISSAN DEALER AND THE ACTION TAKEN WAS TO REPLACE THE ALTERNATOR 2- DRIVING ON THE HIGHWAY THE CAR WAS FAILING TO ACCELERATE, I TURNED OFF THE AIR AND MADE IT TO THE DEALE, REORTED IT, THE DEALER TOOK NO ACTION BUT COMPLIED WITH A BULLETIN THAT WAS OUT, THIS WAS AT 18,000 3- AT 22500MILES THE CAR WAS EXPIRIENCING THE SAME ACCELERATION PROBLEM, I AGIAN TOOK THE CAR TO THE DEALER AND REPORTED THIS TO THEM SINCE THE CHECK ENGINE LIGHT WAS ON, THE DEALER REPORTED THAT THEY COULD NOT FIND THE PROBLEM 4- AT 24800 MILES APRIL 22ND THE CAR AGAIN LOST COMPLETE POWER IN THE MIDDLE OF THE ROAD AS I WAS CHANGING LANES AND IT STALLED, WHICH ALMOST CAUSED AN ACCIDENT, THE CAR WAS MOVED AND IT WAS TOWED TO THE NISSAN DEALER, WERE THEY CALLED ME ON THE 23RD AND INFORMED ME THAT IT WAS AN ALTERNATOR PROBLEM AND THAT IT NEEDED TO BE REPLACED, THE SERVICE MANAGER RAUL FERNANDEZ, FINALLY CALLED ME BACK AFTER A FEW ATTEMPS TO REACH A MANAGER AT BILL SIDELS NISSAN AND INFORMED ME THAT THIS WAS A REGULAR PROBLEM WITH THE NISSAN MURANO THAT THEY GET 4-5 CARS A DAY WITH THE SAME PROBLEM AND ALSO THAT THERE WAS NO ALTERNATORS IN STOCK SO IT WOULD PROBABLY BE A FEW MORE DAYS, HE ALSO INFORMED ME THAT THE FACTORY CAN'T SEEM TO FIX THE PROBLEM SINCE THE 2005 MODELS ARE HAVING THE SAME PROBLEM . I AM VERY AFRAID THAT THIS CAN CAUSE AN ACCIDENT AND LIVES COULD BE LOST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122163May 25, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
AT ABOUT 36,600 MILES, THE BATTERY AND BRAKE LIGHT BOTH CAME ON. AFTER TAPPING THE EMERGENCY BRAKE LIGHTLY SEVERAL TIMES, BOTH LIGHTS WENT OFF. HOWEVER, 100 MILES LATER, BOTH LIGHTS CAME ON AGAIN. AT 36,835 MILES, WHILE DRIVING 55 MPH AT NIGHT TO DULLES AIRPORT, THE VEHICLE BECAME SLUGGISH, THE ACCELERATOR PEDAL BECAME UNRESPONSIVE, DASH LIGHTS DIMMED, AND THE VEHICLE COASTED AND STALLED, ALL WITHIN ABOUT 700 METERS, AFTER WHICH IT WOULDN'T START. WE GOT AAA PLUS TOWING THE 70 MILES BACK HOME, AND DROVE OUR '95 MAXIMA BACK DOWN! PURCHASED THIS 2003 SL VEHICLE IN ALTOONA PA, COURTESY MOTORS. WE ARE TAKING IT TO BRENNER NISSAN, LOCATED IN MECHANICSBURG, PA. THEY HAVE A GOOD REPUTATION LOCALLY AND WE'LL REPORT ON THE OUTCOME! -UPDATE- 0800: ARRIVED AT BRENNER NISSAN. JIM, ED AND TROY GREET. TROY CHECKS SOMETHING IN THE BACK, ED CHECKS PARTS AVAILABILITY. COFFEE'S GOOD. 0830: ENTERPRISE RENTAL VEHICLE ARRIVES AT THE DEALER! 1548: JIM CALLS, MURANO'S READY -- WE'D DECIDED TO CATCH UP ON THE 30,000 MI. MAJOR SERVICE TODAY, AND IT TURNS OUT NISSAN GOODWILL COVERED THE ALTERNATOR AND RENTAL CAR 100%. SERVICE COST $488.60 INCL. TAX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121840May 22, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED. THE VECHICLE'S BATTERY LIGHT WENT ON AND WITHIN 15 MINUTES THE CAR WOULD NOT MOVE. THE CAR WAS TOWED TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121786May 21, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY ALTERNATOR HAS FAILED TWICE. THE FIRST TIME WAS UNDER WARRANTY THIS TIME IT FAILED IN MY DRIVEWAY. DEALER REPLACED, NOT UNDER WARRANTY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121695May 20, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE NISSAN MURANO MINE IS 2003 SL SUNLIT COPPER PURCHASED 1/2003 NOW HAS 42000 MILES. BATTERY AND BRAKE LIGHT ON. NISSAN CUSTOMER SERVICE REFUSED TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH PREMATURE FAILURE OF THE ALTERNATOR.SAY I AM SOL AS I HAVE EXCEEDED THE WARRANTY MILEAGE EVEN THOUGH THE VEHICLE IS TWO YEARS OLD. I WILL BE POSTING THIS PROBLEM ALL OVER THE INTERNET AND CONTACTING THE LOCAL TELEVISION STATION AS THIS IS A SAFETY ISSUE AS THE CAR DIES AND IS NOT DRIVE ABLE. ON THE NISSANMURANO.ORG FORUM A POLL SHOWS THAT 93 OUT OF 203 RESPONDENTS HAVE HAD ALTERNATOR FAILURES A 46% FAILURE RATE. MINE LEFT ME DEAD IN AN INTERSECTION WITH ENGINE ONLY ABLE TO IDLE WHILE IN DRIVE NO THROTTLE RESPONSE WHILE IN DRIVE BUT THROTTLE RESPONDED WHEN IN PARK. I FEARED FOR MY LIFE AS I WAS BARELY ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. MY CAR HAS BEEN PARKED FOR OVER 2 WEEKS AS THE ONLY AVAILABILITY FOR THE ALTERNATOR IS FROM NISSAN. ONLY OTHER PROBLEM WITH THE CAR HAS BEEN GETTING LOCKED OUT MORE THAN ONCE. AGAIN NISSAN WILL NOT ACKNOWLEDGE A PROBLEM EVEN THOUGH I BROUGHT THIS TO THEIR ATTENTION AT ABOUT 2000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0