Nissan Murano Complaints (2009)

635 consumer complaints on file.

#10352386August 27, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 NISSAN MURANO TPMS FAILURE. FAILURE LIGHT CONTINUOUSLY ON. DEALER SUGGESTS THAT TO FIX THE PROBLEM ONE NEEDS TO OVER INFLATE THE TIRES TO A MINIMUM OF 36 PSI. RECOMMENDED PRESSURE ON PLACARD IS 32PSI. SAYS THAT IT IS DUE TO LIVING AT HIGH ALTITUDE AND COLD WEATHER. THE DEALER MAKES YOU SIGN A DISCLAIMER THAT STATES "I UNDERSTAND THAT OVER INFLATING TIRES MAY KEEP THE TPMS LIGHT FROM COMING BACK ON, AND THAT TIRES WILL WEAR UNEVENLY AND PREMATURELY. I WISH TO HAVE MY TIRE PRESSURE SET AT A HIGHER THAN RECOMMENDED IN HOPES OF THE TPMS LIGHT NOT COMING ON DUE TO COLD WEATHER OR HIGH ALTITUDE". THEY TELL ME THAT THIS IS THE ONLY WAY TO RESOLVE THE ISSUE. ALSO THEY STATE THAT "CAUTION!! OVER INFLATING WILL CAUSE THE TIRES TO WEAR UNEVENLY AND PREMATURELY AND IS NOT RECOMMENDED BY THE FACTORY DUE TO SAFETY CONCERNS. THIS IS NOT THE RECOMMENDED SOLUTION TO THE ISSUE, BUT IS ONE COURSE OF ACTION". THE OTHER SOLUTION IS THAT YOU MUST LIVE WITH IT WHEN THE TIRES ARE INFLATED TO RECOMMENDED PRESSURE OF 32PSI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349558August 16, 2010
LATCHES/LOCKS/LINKAGES
SEVERAL WEEKS AGO (JULY 2010) DOOR ACTUATOR ON 2009 NISSAN MURANO STARTED HAVING PROBLEMS. DOOR LOCK IS INTERMITTENT. THIS IS A SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349668August 16, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, AND WHEN THE BRAKE PEDAL WAS APPLIED THE SPEED RATE INCREASED UP TO 25 MPH. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE RESIDENCE, AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS BEING REPAIRED FOR THE BODY DAMAGES AT THE TOTAL COST OF $3,661.88. THE FAILURE MILEAGE WAS 9,000. UPDATED 11/16/10. *LJ UPDATED 12/08/10. *LJ UPDATED 12/14/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10345798July 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
ON MONDAY, JULY 26, 2010 I STARTED MY 2009 NISSAN MURANO AND THE PASSENGER SIDE WINDOW WENT DOWN AND WILL NOT COME BACK UP. ALSO I NOTICED THE DOOR LOCK BUTTON WAS ACTUALLY UNLOCKING MY CAR. I TOOK IT TO THE DEALER AND THEY SAID THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. AFTER SEEING THIS SEEMS TO BE A COMMON PROBLEM EXPERIENCED BY MANY OTHER OWNERS I THOUGHT I SHOULD REPORT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341846July 7, 2010
LATCHES/LOCKS/LINKAGES
2009 NISSAN MURANO - POWER DOOR LOCKS WORK INTERMITTENTLY. THIS IS A HUGE SAFETY ISSUE, NOT TO MENTION A THEFT ISSUE. SEARCHING THE INTERNET, MANY PEOPLE HAVE COMPLAINED OF THE SAME ISSUE OVER THE LAST FEW YEARS. WHY IS THERE NO MANDATORY RECALL ON THE NISSAN MURANO FOR FAULTY LOCKS?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331102May 18, 2010
SERVICE BRAKES, HYDRAULIC
SECOND COMPLETE FAILURE OF THE BRAKING SYSTEM - CALIPERS AND DISCS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330143May 12, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO LOSE POWER. THE CONTACT MOVED THE VEHICLE OFF OF THE ROAD AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT A PIN WAS FRACTURED IN THE ACCELERATION BOX AND REPAIRS WERE MADE ACCORDINGLY. THE CONTACT DID NOT RETRIEVE THE VEHICLE FROM THE DEALER OUT OF FEAR THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329098May 6, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I AM EXPERIENCING A SERIOUS SAFETY ISSUE WITH MY 2009 NISSAN MURANO. I AM NOTIFYING THE NHTSA OF THIS ISSUE BECAUSE IT NEEDS FURTHER INVESTIGATION. I AM STUNNED THAT NISSAN HAS BEEN SO CARELESS WITH MY SAFETY, ESPECIALLY IN THE WAKE OF THE TOYOTA DEBACLE. THERE IS AN OPEN RECALL ON MY VEHICLE'S MAKE AND MODEL FOR ITS FAULTY TIRE PRESSURE MONITORING SYSTEM (TPMS). THE NISSAN RECALL NUMBER IS 09V393000, WHICH STATES THAT THE TPMS IS FLAWED AND PRONE TO CORROSION AND FAILURE DUE TO A FAULTY NUT USED IN THE MANUFACTURING PROCESS. THE RECALL AFFECTS VEHICLES IN NORTHERN STATES WHERE THE SALTY ROADS EXCESSIVELY CORRODES THE NUT USED TO MANUFACTURE THE 2009 TPMS, AT WHICH POINT "THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH," ACCORDING TO THE NISSAN RECALL. I WAS NOT AWARE OF THE RECALL UNTIL MY CAR FAILED INSPECTION RECENTLY. NISSAN'S CONSUMER AFFAIRS DEPARTMENT HAS DENIED SERVICE TO MY VEHICLE. THEY CLAIM THAT MY VIN NUMBER DOESN'T APPLY TO THE RECALL. AFTER INSPECTING MY CAR, IRA NISSAN IN TEWKSBURY, MA STATED IN ITS REPORT THAT MY VEHICLE IS CLEARLY AFFECTED BY THE TPMS DEFECT. NISSAN HEADQUARTERS STATES MY VEHICLE WAS NOT MANUFACTURED WITH THE NUT IN QUESTION - THE NUT THAT THE COMPANY HAS PUBLICLY ACKNOWLEDGED IS SERIOUSLY FLAWED. MY RESPONSE? THEN THE EVIDENCE SUGGESTS THIS ISSUE IS MUCH LARGER IN SCOPE THAN THIS ONE NUT FROM THIS ONE VENDOR. NISSAN IS UNWILLING TO ACKNOWLEDGE THEY HAVE A LARGER ISSUE ON THEIR HANDS. PERHAPS THERE WERE MULTIPLE VENDORS THAT PROVIDED OTHER FLAWED NUTS IN THE TPMS. OR PERHAPS THE NUT IS NOT THE SOURCE OF THE PROBLEM AT ALL. WHATEVER THE CASE, THIS SAFETY ISSUE NEEDS FURTHER INVESTIGATION. THIS FLAW AFFECTS THE TIRES - A CRITICAL PIECE TO THE SAFETY OF ANY VEHICLE. THE SAFETY OF THOUSANDS OF CONSUMERS IS AT STAKE. THE PARALLELS TO THE TOYOTA DEBACLE IS STRIKING. A VERY SMALL PIECE OF EQUIPMENT IS PUTTING DRIVERS AND PASSENGERS AT RISK... UNBEKNOWNST TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328827May 4, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 09V393000 (TIRES: PRESSURE MONITORING AND REGULATING SYSTEMS). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326154April 17, 2010
AIR BAGS, AIR BAGS:FRONTAL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) YOUR MESSAGE HAS BEEN SENT. <> THANK YOU. WE WILL RESPOND TO YOUR QUESTION AS SOON AS POSSIBLE. THE DETAILS OF YOUR MESSAGE ARE BELOW. PLEASE PRINT THIS PAGE FOR YOUR RECORDS. YOUR CONTACT INFORMATION [XXX] YOUR MESSAGE MESSAGE: I WAS IN AN AUTO ACCIDENT AT 0730/4-16-2010 AND I HIT ANOTHER CAR AND MY SPEED WAS LEGAL AT 55MPH AND AT INPACT THE AIR BAG DID NOT DEPLOY. DID I BUY A LEMON, I WAS WEARING MY SEATBELTS, BUT IF I NEEDED AN AIRBAG THE ONE IN MY MURANO DID NOT WORK, WAS THERE A RECALL ON AIRBAGS IN THE 2009 MURANOS.?? DO I NEED TO CONTACT THE DEPT OF TRANPORTATION AND REPORT THIS INFRACTION TO THEM. IF YOU NEED TO CHECK THE CAR IT IS AT CROUSE AUTO BODY IN ELKTON 410-398-9420. MR CROUSE AS WELL AS MARYLAND STATE POLICE MADE AWARE OF THE FACT THAT AIRBAG DID NOT DEPLOY. LEMON OR DEFECTIVE? YOU TELL ME. I AM VERY DISAPPOINTED IN THE WAY THAT THIS CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10325986April 16, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER FAILED TO YIELD AND WE CRASHED,THE AIRBAG DEPLOYED AND WHEN I CAME TO I HEARD MY SON SCREAMING THEN I TRIED TO OPEN DRIVER SIDE DOOR AND IT WOULD NOT OPEN THE UNLOCK BUTTON DID NOT WORK EITHER NOR DID THE WINDOW. I THEN TRIED THE PASSENGER SIDE AND THOSE DID NOT WORK EITHER SO I THEN HOPED IN THE BACK SEAT AND UNLATCHED MY SON AND TOOK THE BABY OUT HIS SEAT AND COVERED THEIR FACES BECAUSE OF THE SMOKE TRIED TO OPEN THE BACK DOORS AND WINDOWS AND THEY DID NOT WORK EITHER WE WERE TRAPPED IN THE CAR AND I THEN TRIED TO KICK THE WINDOWS OUT HOWEVER, WAS NOT SUCCESSFUL IT WAS NOT UNTIL A BYSTANDER SAW THE RICKING OF THE CAR AND A FEW MEN HAD TO BREAK THE WINDOWS OUT WITH A CROW BAR AND A HAMMER..SHOULD THIS HAVE HAPPENED THE CAR IS A 2009 NISSAN MURANO WHY DID THE ELECTRICAL SYSTEM FAIL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10316524March 12, 2010
ELECTRICAL SYSTEM:SOFTWARE, AIR BAGS
2009 NISSAN MURANO WITH AIRBAG MALFUNCTION. *TGW THE CONSUMER FOUND 2 RECALLS RELATED TO THE PROBLEM SHE EXPERIENCED. RECALL 08V066000 AND 08V521000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312956February 23, 2010
ELECTRICAL SYSTEM
CAR WOULD NOT RESTART. ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. CAR TOWED TO DEALER AND THEY COULDN'T FIND ANY ISSUE. HAS HAPPENED FOUR MORE TIMES. FOUND THAT THE ISSUE IS RELATED TO THE BRAKE PEDAL INTERLOCK WHICH SHUTS DOWN THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310490February 15, 2010
ELECTRICAL SYSTEM
1. ON 4 OR 5 OCCASIONS VEHICLE WOULD NOT CRANK 2. BLUETOOTH DISCONNECTED 4 OR 5 TIMES 3. AIR CONDITIONER WOULD NOT COOL 4. ON 2 OCCASIONS THE LIGHTS CAME ON WITHOUT ANY CONTROLS BEING DEPRESSED 5, ON 1 OCCASION THE VEHICLE WOULD NOT CRANK AND HAD TO BE CRANKED USING BATTERY CABLES 6. BEEPERS GO OFF WHEN THEY ARE NOT SUPPOSED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307242February 7, 2010
LATCHES/LOCKS/LINKAGES
THE REAR LIFT GATE ON MY 2009 MURANO IS LOCKED AND WON'T OPEN WITH ANY KEY OR SWITCH. SEARCHED ON LINE AND IT APPEARS THERE IS AN ISSUE BETWEEN THE POWER LIFTGATE AND THE ELECTRIC DOOR LOCKS THAT CAN LOCK OUT BOTH. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305519February 4, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, STEERING, TRACTION CONTROL SYSTEM
THE RACK AND PINION AND REAR DIFFERENTIAL OF MY 2009 MURANO LE IS DEFECTIVE. THE RACK AND PINION HAS STOPPED WORKING TWICE AND NEEDS TO BE REPLACED FOR THE THIRD TIME. THE REAR DIFFERENTIAL ON THE CAR HAS ALSO FAILED AND NEEDED TO BE REPLACED. THE STEERING PUMP HAS ALSO STOPPED WORKING AND NEEDS TO BE REPLACED. THE CAR WAS PURCHASED IN APRIL 2008 AND HAS HAD DOCUMENTED STEERING PROBLEMS SINCE. THE DEALERSHIP (KOPPEL NISSAN) HAS GIVEN ME A HARD TIME AND NISSAN HAS NOT ADDRESSED THE ISSUE. THIS STEERING PROBLEM CAUSES THE STEERING WHEEL TO STOP WORKING AND I HAVE HAD SEVERAL INCIDENTS WERE MY CHILDREN AND I HAVE BEEN ALMOST HIT. THIS IS A HUGE SAFETY ISSUE AND THE FACT THAT THE RACK AND PINION ARE ON BACK ORDER MAY INDICATE THIS IS A WIDE SPREAD PROBLEM. I HAVE BEEN TOLD BY MECHANICS TO SUBMIT A LEMON CLAIM TO THE STATE OF NY. I HAVE INQUIRED WITH BOTH THE DEALERSHIP AND MANUFACTURE WITH NO SUCCESS. I APPROACHING THE STATUTE OF LIMITATION UNDER THE NY LEMON LAW AND FEAR THAT REPAIRING THE RACK AND PINION AND STEERING PUMP WILL NOT RESOLVE THE PROBLEM AND I WILL NOT BE ABLE TO FILE A CLAIM. WITH EVERYTHING THAT IS GOING ON WITH TOYOTA I FEEL IT IS IMPORTANT TO REACH OUT TO YOU SO THAT YOU CAN ALERT OTHERS WHO MAY BE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302608January 27, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2009 NISSAN MURANO PURCHASED JUNE 2008. THE VEHICLE CAME EQUIPPED WITH RAIN SENSITIVE WIPERS WHICH WAS SUPPOSED TO SET ITSELF BASED ON THE AMOUNT OF RAIN. HE STATED THE FRONT WINDSHIELD WIPERS WOULD FAIL INTERMITTENTLY AND WOULD STOP. HE ALSO STATED IN LIGHT RAINS, THE WIPERS WOULD OPERATE AS IF THERE WERE HEAVY RAINS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292401November 16, 2009
SEATS
I BOUGHT A USED NISSAN MURANO 2006 AT 52000 MILES. VERY PLEASED WITH THE CAR OVERALL, A COUPLE OF MONTHS LATER MY SEAT STARTED MAKING VERY SQUEAKY NOISE. UNTIL YESTERDAY I KEPT DRIVING HAVING NO IDEA WHAT IS GOING ON. ON MY WAY TO WORK MY DRIVER SEAT SNAPPED ON THE LEFT SIDE. I ALMOST CRASHED BECAUSE IT HAPPENED SO SUDDENLY. APPARENTLY THERE ARE MANY COMPLAINTS ABOUT THE NISSAN DEFECTIVE SEAT BUT THE DEALER SAID THERE HAVE BEEN NO RECALLS. THE PART ALONE IS ABOUT 800$ TO FIX THE PROBLEM THAT SHOULD NOT EVEN OCCURRED EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290190October 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 NISSAN SUV MURANO / NEW CAR APROX. 8 MONTHS OLD KEY DEFECTIVE AND OR TRANSMISSION DEFECTIVE : WHEN YOU PULL OUT THE KEY AND FORGET TO PUT THE AUTO TRANSMISSION IN PARK THE TRANSMISSION (DOSE NOT LOCK). THEREFORE, WHEN YOU LEAVE THE AUTO, THE CAR CAN ROLL! THERE IS A SLIGHT BEEPER TONE, WHICH SOMETIME DOSE NOT WORK. THIS HAS HAPPENED TO ME SEVERAL TIMES. ON ONE OF THOSE OCCASIONS SOMEONE WAS BEHIND THE AUTO AND ALMOST SERIOUSLY GOT HEART . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286857October 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE PARKED ON AN INCLINE OR IN THE REVERSE GEAR, THE VEHICLE ROLLS FORWARD. THE DEALER WAS CONTACTED, AND A TECHNICIAN STATED THAT THEY WERE UNAWARE OF THIS TYPE OF FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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