Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10158838June 2, 2006
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
2003 MURANO WAS STOPPED. DRIVER HAD FOOT ON BRAKE. VEHICLE WAS STRUCK IN REAR. BRAKE PEDAL WENT TO FLOOR AND VEHICLE ROLLED THROUGH INTERSECTION. HAD TO PUMP BRAKE PEDAL TWICE BEFORE BRAKES WOULD HOLD AGAIN. EVER SINCE, VEHICLE LABORS AS IF PULLING A HEAVY LOAD OR AS IF PARKING BRAKE WAS PARTIALLY ENGAGED. NISSAN DEALER STATES THAT BRAKES SEEM TO WORK, THEREFORE THEY WILL NOT ATTEMPT TO FIND CAUSE OF PEDAL-TO-THE FLOOR INCIDENT OR CAUSE OF VEHICLE "LABORING". *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10156168April 26, 2006
VEHICLE SPEED CONTROL
AFTER DRIVING IN STOP AND GO TRAFFIC (ENGINE COMPARTMENT VERY HOT) CAR DOES NOT RESPOND TO THROTTLE INPUT. THIS IS AN INTERMITTENTLY PROBLEM. WHEN YOU DEPRESS THE GAS PEDAL THE ENGINE DOES NOT RESPOND OR IS VERY DELAYED, AND THEN A COUPLE OF SECONDS LATER IT TRIES TO CATCH UP AND THE ENGINE SURGES TO HIGH RPM. THIS IS VERY DANGEROUS WHEN PULLING OUT IN FRONT OF TRAFFIC DUE TO THE LACK OF THROTTLE RESPONSE. IT IS ALSO VERY DANGEROUS IF THERE'S A PERSON OR OBJECT IN FRONT OF THE VEHICLE AND IT SURGES AND TAKES OFF VERY FAST. I TOOK IT TO THE DEALER WHILE IT WAS ACTING UP AND THERE WEREN'T ANY CODES IN THE ECU, BUT THE MECHANIC PUT IT ON A METER AND READ THE VOLTAGES OF THE PEDAL VS. THROTTLE BODY AND DETERMINED THE THROTTLE BODY WAS NOT RESPONDING CORRECTLY AND IT WAS THE FAULTY COMPONENT. HE ALSO ADMITTED THAT THEY'VE HAD A LOT OF SIMILAR PROBLEMS WITH THOSE THROTTLE BODIES BUT THERE HASN'T BEEN A RECALL ON THE PART. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO BE ADDRESSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155962April 24, 2006
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED THE DRIVER'S SIDE SEAT IS SHAKING LOSE FROM THE FRAME DUE TO A FRACTURE IN THE FRAME. THE SEAT MOVES FORWARD WHEN THE ACCELERATOR IS APPLIED AND BACKWARD WHEN THE BRAKE IS APPLIED. THE DEALERSHIP HAS BEEN NOTIFIED. *AK UPDATED 5/16/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155792April 20, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DT*: THE CONTACT STATED WITHOUT WARNING THE VEHICLE STALLED AT VARIOUS SPEEDS. A NHTSA RECALL, #05V319000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE ALTERNATOR; HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155470April 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING ON THE HIGHWAY, THEN STUCK IN STOP & GO TRAFFIC, CAR WILL NOT ACCELERATE. HAS HAPPENED 5 TIMES, AND IS VERY DANGEROUS. IT TAKES AT LEAST 10 SECONDS FOR THE CAR THE ACCELERATE. WAS TOLD CAN'T BE FIXED UNLESS PROBLEM CAN BE RECREATED. I WAS UNABLE TO MOVE OUT OF THE WAY FOR POLICE WHEN THIS LAST HAPPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154791April 7, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
APPARENTLY A SMALL PIECE OF METAL IN THE FREEWAY WAS PICKED UP BY THE FRONT TIRES AND PUNCTURED THE FUEL TANK ON THE NISSAN MURANO. UNKNOWN BY THE DRIVER, ALL OF THE FUEL LEAKED OUT OF THE VEHICLE WHILE BEING DRIVEN. ALTHOUGH THE RECALL NOTICE HAS BEEN EXTENDED, NISSAN REFUSES TO COVER THE REPLACEMENT OF THE TANK. NISSAN'S STAND IS THAT THE "SHIELD" THAT IS THE "FIX" TO THE PUNCTURE PROBLEM WOULD NOT HAVE PREVENTED THE TANK IN OUR CAR FROM BEING PUNCTURED BECAUSE IT PROTECTS THE FRONT HALF OF THE TANK AND OUR PUNCTURE WAS ON THE BACK HALF OF THE TANK. NHTSA SHOULD TAKE NOTE AS IT APPEARS THAT THE SHIELD IS NOT ACCEPTABLE AS THE ANSWER TO THE PROBLEM IF ITEMS PICKED UP BY THE FRONT TIRES CAN STILL ALLOW A PUNCTURE TO REAR OF THE TANK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154478April 4, 2006
ELECTRICAL SYSTEM
DRIVER AND PASSENGER FRONT WINDOWS ROLL DOWN BY THEMSELVES WHEN CAR IS SHUT OFF, UNATTENDED, AND LOCKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154028March 29, 2006
SEATS
FRONT DRIVERS SEAT ROCKS BACK AND FORTH WITH ACCELERATION OR BRAKING. DEALER HAS A TSB OUTLINING REPAIR OF PROBLEM. IF OUT OF WARRANTY THE DEALER WILL CHARGE $400 FOR REPAIR. I AM QUESTIONING THE SAFETY OF THIS SEAT AS THE VEHICLE AGES. WILL THE SEAT FAIL DURING AN ACCIDENT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154034March 29, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
DRIVING OUR 2003 NISSAN MURANO AND CAR STARTED TO OVERHEAT. TOOK IT TO THE DEALER WHO SAID THE RADIATOR WAS CRACKED. CAR HAS 72,000 MILES WITH ALL SCHEDULED MAINTENANCE DONE. CALLED NISSAN NA TO SEE IF OTHERS WERE EXPERIENCING THE SAME PROBLEM AND THEY HAVE NONE REPORTED. DENIED TO HELP DUE TO EXCESSIVE MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153305March 21, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED ROTORS CAUSE A HAZARDOUS SITUATION WHEN BRAKING GOING DOWN HILL, BECAUSE OF SEVERE VIBRATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152578March 13, 2006
ELECTRICAL SYSTEM
AFTER I LOCK UP MY NISSAN MURANO I WILL COME TO IT FROM A MOVIE THEATER OF FROM MY HOME TO DRIVE IT AND BOTH OF THE FRONT WINDOWS WILL BE COMPLETELY DOWN AND THE VEHICLE WILL BE UNSECURED. THIS MORNING MY MURANO WAS FULL OF SNOW SINCE WE HAD 12 INCHES LAST NIGHT. I TOOK IT TO THE DEALER AND THEY PLAYED WITH THE KEY FOBS AND NOTHING WOULD HAPPEN AND AS WE WERE STANDING THEIR WITH NO ONE TOUCHING THE KEY FOBS - THE WINDOWS WENT DOWN BY THEMSELVES AGAIN. THIS FEATURE IS ONLY SUPPOSED TO HAPPEN WHEN YOU HOLD DOWN THE OPEN BUTTON ON THE KEY FOB TO LET IN COOL AIR IN THE SUMMER BEFORE YOU GET INTO YOUR MURANO. ROBERT DITTEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152137March 7, 2006
SEAT BELTS:FRONT:ANCHORAGE
IN OUR 2003 MURANO THE DRIVER'S SEAT BELT CAME COMPLETELY UNATTACHED FROM THE MAIN SUPPORT. THE BOLT "RATTLED LOOSE." *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150203February 14, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE GAS COVER STICKS AND WILL NOT RELEASE TO OPEN SO GAS CAN BE REFILLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150818February 9, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2003 MURANO BATTERY DIED AND HAD TO BE REPLACED. ALTERNATOR FAILED CAUSING THE BATTERY TO FAIL. *TS ***NO ANSWER REQUIRED*** *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148953January 29, 2006
VEHICLE SPEED CONTROL
ON 4 DIFFERENT OCCASIONS MY CAR HAS STARTED TO ACCELERATE WHEN I AM SITTING AT A STOPLIGHT WITH MY FOOT ON THE BRAKE. (THIS HAS HAPPENED OVER THE 3 YEARS THAT I HAVE OWNED THE CAR WITH SEVERAL MONTHS LAPSING BETWEEN INCIDENTS) EACH TIME WHEN I FELT IT BEGIN TO SURGE, I PUT IT IN NEUTRAL WHILE HOLDING THE BRAKE PEDAL DOWN TIGHTLY, WAITING FOR THE ENGINE RACING TO STOP. I WAS THEN ABLE TO PUT THE CAR IN DRIVE AND IT WORKED NORMALLY. THE DEALER FOUND NO CODES RECORDED WHEN I BROUGHT THE CAR IN, SO NOTHING COULD BE DONE. IN JANUARY OF '06 I WAS DROPPING MAIL FROM MY CAR INTO A MAIL DROP. MY CAR REVVED UP BETWEEN 4000 AND 6000 RPM'S. I HAD MY FOOT ON THE BRAKE AND TRIED PUTTING IT INTO NEUTRAL WITH NO EFFECT ON STOPPING THE ACCELERATION. I PUT THE CAR IN PARK & SHUT IT OFF. WHEN I RESTARTED IT, IT WAS STILL RACING. I HAD TO SHUT THE CAR DOWN 5 TIMES BEFORE THE CAR DROVE NORMALLY. I DROVE IT 2 BLOCKS TO MY HOME AND HAD IT TOWED TO THE DEALER. ON JAN. 4,2006 THE THROTTLE POSITION SENSOR, CHAMBER AS., GASKET THR. WERE CHANGED. THEY PERFORMED AN UPPER ENGINE DECARB. PROCEDURE, CLEANED THE THROTTLE BODY, AND INSTALLED FUEL ADDITIVE. ON JAN. 20, 2006 I BROUGHT MY CAR BACK TO THE DEALER BECAUSE THE CAR STARTED ACCELERATING AS I WAS PUSHING DOWN ON THE BRAKE. DEALER FOUND NO CODES REGISTERED ON THE CAR'S COMPUTERS, NOR COULD THEY REPLICATE THE PROBLEM WHEN THEY DROVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148497January 24, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERALL THE VEHICLE HAS BEEN VERY GOOD. AT APPROXIMATELY 65,000 MILES THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE DAY BEFORE IT FAILED I HEARD A NOISE BUT COULD NOT DETERMINE WHERE IT WAS COMING FROM. ON THE DAY IT FAILED THE NOISE SEEMED NOT TO BE PRESENT. I EXITED A HIGHWAY AFTER A 1 1/2 DRIVE AND THE TRANSMISSION MADE A BUMP SOUND THAT MADE THE CAR SHAKE FOR AN INSTANT. THEN, THE TRANSMISSION SEEMED NOT TO ENGAGE. THE CAR APPEARED TO GO INTO LIMP MODE. I TRAVELED FOR A FEW MILES TO A SMALL TOWN. AFTER BEING PARKED FOR A FEW MINUTES THE TRANSMISSION AGAIN ENGAGED. I CALLED THE DEALER, AND HE SAID TO GET VEHICLE TO THEM , AND THEY WOULD TAKE A LOOK. A FEW TIMES ALONG THE WAY THE TRANSMISSION SLIPPED. I WAS INFORMED THE FOLLOWING DAY THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $5,000. NISSAN REFUSED TO HELP IN ANYWAY. THEY WERE SIMPLY TURNING THEIR BACK ON ME BECAUSE THE WARRANTY EXPIRED AT 60,000 MILES. I REQUESTED ANY CONTRIBUTION FOR REPAIRS AND THEY REFUSED. IT WAS A VERY SAD CORPORATE POLICY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148699January 23, 2006
ELECTRICAL SYSTEM
2003 MURANO CUT OFF COMPLETELY CAUSING THE CONSUMER TO REPLACE BATTERY AND ALTERNATOR. *TS WHILE THE CONSUMER WAS VACATIONING THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE CONSUMER'S HOTEL WHERE AAA CHECK THE BATTERY AND ALTERNATOR. AAA DETERMINED THAT THEY BOTH NEEDED TO BE REPLACED BUT WAS ONLY ABLE TO REPLACE THE BATTERY. THE ALTERNATOR WAS REPLACED AT A LOCAL REPAIR FACILITY. WHEN THE CONSUMER RETURNED HOME THE VEHICLE WAS TAKEN TO A LOCAL NISSAN DEALER. THE TECHNICIAN AT THE DEALER INFORMED THE CONSUMER OF A RECALL 05V319000 ON THE 2003 MURANO FOR THE ALTERNATOR. THE CONSUMER REQUEST REIMBURSEMENT FROM THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148249January 20, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
CHANGED ALTERNATOR ONCE BEFORE AT DEALERSHIP AND IT TOOK 1-MONTH TO HAVE IT REPAIRED. IN NOVEMBER, THE CAR FAILED TO START AFTER HAVING ALL THE LIGHT INDICATOR GO OFF. VERY DISTURBING BEING ABANDONED. I BELIEVED THAT THE CAR WAS GOING TO BE A "LEMON" AND DECIDED TO NO LONGER OWN THE MURANO. I WAS LEFT WITH NO CHOICE BUT TO LOOK FOR ANOTHER VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148623January 10, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2003 NISSAN MURANO WOULD NOT START, CONSUMER PURCHASED NEW BATTERY. *TS NOT LONG AFTER THE CONSUMER HAD TO PURCHASE A NEW BATTERY, SHE RECEIVED A RECALL LETTER IN THE MAIL. THE CONSUMER BELIEVED THE PROBLEM WITH THE BATTERY WAS DUE TO THE ALTERNATOR NOT CHARGING THE BATTERY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146406December 13, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING CONSUMER MURANO BROKE DOWN AND WAS TOWED TO NEAREST GAS STATION. ALTERNATOR WAS REPLACED. *TS THE ALTERNATOR WAS REPLACED UNDER RECALL, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TOWING CHARGES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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