Nissan Murano Complaints (2009)

635 consumer complaints on file.

#10520775June 19, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED, NOT AUTOLOCKING OR UNLOCKING WITH SMART KEY, OR DOOR HANDLE BUTTON. PASSENGER SIDE IS INTERMITTENT, SO IT IS UNCERTAIN WHEN DOOR IS LOCKED OR NOT AND I CANNOT GET MY CHILD OUT OF THE CAR FROM THE OUTSIDE WITHOUT SOMEONE ELSE BEING INSIDE TO MANUALLY UNLOCK THE BACK DOORS. THIS IS AN EMERGENCY SAFETY ISSUE AND REQUIRES RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514118May 29, 2013
POWER TRAIN
I JUST GOT OFF THE PHONE WITH THE NISSAN DEALERSHIP AND THEY INFORMED ME THAT THERE WAS A LEAK BETWEEN THE TRANSFER CASE AND THE TRANSMISSION, IT ALSO CATCHES REALLY HARD WHEN YOU PUT IT INTO REVERSE OR DRIVE AND SOMETIMES TO A MINUTE TO FINALLY GO INTO GEAR. . THEY ALSO SAID THIS WAS A RECALL BUT FOR SOME REASON MY MURANOS VIN WASN'T POPPING UP AS ONE OF THE 2009 MURANOS THAT FELL UNDER THE RECALL. I WAS LOOKING AROUND YOUR WEB-SITE AND I SAW ANOTHER PERSON WAS HAVING THIS SAME ISSUE, AND IT SOUNDS LIKE THEY MIGHT HAVE BEEN TOLD THE SAME THING WE WERE. WHICH WAS BASICALLY TO KEEP AN EYE ON IT AND IF IT GETS WORSE OR IN BETTER TERMS WHEN IT GETS WORSE TO TAKE IT IN AND SPEND $3,000 TO HAVE IT FIXED. I'M NOT COMPLETELY SURE HOW THIS RECALL THING WORKS BUT IF ITS HAPPENING TO MULTIPLE 2009 NISSAN MURANO'S IT SEEMS LIKE THE RECALL SHOULD BE FOR THE WHOLE YEAR NOT JUST CERTAIN ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513602May 26, 2013
ENGINE, POWER TRAIN
THE CAR WAS TAKEN TO THE NISSAN DEALERSHIP APPROXIMATELY 4 MONTHS AGO AND I WAS NOTIFIED OF THE TRANSFER CASE LEAKING AND WAS QUOTED AT LEAST $3,000 TO FIX IT. I WAS TOLD IT WILL EVENTUALLY GO AND WILL AFFECT MY TRANSMISSION BUT TO STAY ON TOP OF MY OIL CHANGES AND FLUIDS TO HELP PREVENT THE SYSTEM FROM FAILING. AT MY NEXT OIL CHANGE I ASKED IF THE SYSTEM WAS CHECKED AND I WAS TOLD "EVERYTHING LOOKS GOOD." ABOUT A WEEK AGO (WAS NOT DUE YET FOR A OIL CHANGE) MY CAR WOULD JOLT INTO REVERSE AND WOULD BE HESITANT TO GO AND SAME THING WITH DRIVING FORWARD. THE CAR IS STUCK IN AWD, TRANSMISSION CLICKS WHEN DRIVING, AND JOLTING OCCURS DRIVING FORWARD AND REVERSING. APPARENTLY THIS IS A COMMON PROBLEM WITH THE TRANSFER CASE FAILING IN THIS TYPE OF CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512091May 15, 2013
LATCHES/LOCKS/LINKAGES
THE PASSENGER DOOR BEHIND THE DRIVERS DOOR LOCK DOES NOT LOCK/UNLOCK WITH USING EITHER THE FOB OR WHEN THE CAR STARTS MOVING AND ALL THE DOOR LOCKS SHOULD LOCK AUTOMATICALLY. THIS IS A HUGE SAFETY ISSUE, EITHER THE DOOR IS NOT LOCKED AND SOMEONE CAN CARJACK IT OR IF WE HAD TO EVACUATE THE CAR AND WE HAD MANUALLY LOCKED THIS DOOR, ANYONE SITTING IN THAT SEAT WOULD NOT BE ABLE TO GET OUT UNLESS THEY CAN UNLOCK IT MANUALLY THEMSELVES, IF SOMEONE WANTED TO TRY AND GET THEM OUT EXTERNALLY, NOT GO TO HAPPEN! GO ON ANY NISSAN MURANO FORUM AND THIS IS A LONG TERM INHERENT PROBLEM WITH NISSAN DOOR LOCKS., WHY IS THIS NOT GETTING ADDRESSED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511815May 13, 2013
FUEL/PROPULSION SYSTEM
UNABLE TO PUT FUEL IN THE VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509177April 22, 2013
VISIBILITY/WIPER
I PUT THE DRIVERS SIDE SUN VISOR DOWN TO GET THE SUN OUT OF MY EYES, WHEN I WENT TO PUT IT BACK UP, I HEARD A POP AND IT JUST HUNG THERE--- NOW THE SUN VISOR WILL NOT GO BACK UP AND IT'S A SAFETY HAZARD AS IT IS BLOCKING MY REAR VIEW MIRROR BUT ALSO ANNOYING. NISSAN WILL NOT FIX IT AND I DON'T HAVE THE MONEY TO REPLACE IT AS IT COSTS APPROXIMATELY $400 AND I JUST LOST MY JOB ON FRIDAY. PLEASE ISSUE A RECALL FOR THIS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504856March 28, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING AT 55-60 MPH WITH NO VEHICLES IN FRONT OF ME, AND MY SUNROOF EXPLODED OUTWARD. SOUNDED LIKE A GUN SHOT GOING OFF INSIDE THE CAR. GLASS SLID OF THE BACK OF THE CAR AND I SLIGHTLY OPENED THE SUN SHADE AND WHERE THE GLASS IS THERE WAS A BIG HOLE WHERE IT HAD BLOWN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504668March 27, 2013
AIR BAGS
PASSENGER SIDE AIRBAG WON'T TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503326March 17, 2013
STEERING, AIR BAGS
THE STEERING COLUMN IS STUCK AND THE MOTOR AND GEARS FAILED. THIS HAS BEEN LISTED MORE THAN 100 TIMES ON THE INTERNET IN VARIOUS BLOGS. TURNS OUT THE AUTOMATIC ADJUSTMENT EACH TIME YOU GET IN AND OUT OF THE CAR KILLS THE MOTOR AND GEARS AND IS ACTUALLY ADDRESSED IN A SERVICE BULLETIN NTB-09-073 HAVING THIS HAPPEN ALSO AFFECTED THE AIR BAG AND THE WARNING LIGHT IS NOW ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503080March 14, 2013
POWER TRAIN, ENGINE
WHEN VEHICLE IS ACCELERATED FROM A STOP, LOUD THUMP IS FELT AND HEARD FROM FLOORBOARD. NISSAN DEALER REFUSED TO COVER REPLACEMENT OF CRACKED FRONT END MOTOR MOUNTS. OTHER MURANO OWNERS REPORT THE SAME PROBLEM. THIS IS AN OBVIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500791February 28, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DRIVER DOOR WILL NOT LOCK OR UN-LOCK USING THE KEY FOB. THIS IS A SAFETY ISSUE BECAUSE THEY NO LONGER WILL LOCK AUTOMATICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498544February 18, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
LIFTGATE WILL NOT OPEN FROM OUTSIDE, REGARDLESS OF METHOD USED. THE DRIVER'S BUTTON, THE FOB, AND THE BUTTON ON THE LIFTGATE DO NOTHING. IN THE EVENT OF AN EMERGENCY, THE LIFTGATE CANNOT BE USED AS A MEANS OF ENTRY OR EXIT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498049February 13, 2013
POWER TRAIN
I WAS DRIVING HOME AND HEARD A NOISE WITH MY MURANO. I NOTICED I HAD A LOSS IN POWER (MOVING FORWARD). IT FELT LIKE IT I HAD PUT IT IN NEUTRAL - NO POWER AT ALL. I WAS IN THE MIDDLE OF A 7 LANE HIGHWAY IN RUSH HOUR. I MANAGED TO GET IT INTO THE TURNING LANE. I POWERED OFF THE VEHICLE. I WAITED A LITTLE WHILE AND POWERED IT BACK ON AND WAS ABLE TO GO A LITTLE FARTHER AND THEN ONCE AGAIN HAD NO POWER. I CONTINUED THIS PROCESS UNTIL I WAS ABLE TO GET OFF THE MAIN ROAD. I HAVE HEARD FROM A MECHANIC THAT IT IS MY TRANSMISSION. I AM SO DISAPPOINTED TO SEE SO MANY PEOPLE HAVING THE EXACT SAME PROBLEM. IF THERE IS ACTION WE CAN TAKE, PLEASE LET ME KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496706February 7, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
AT ABOUT 65,000 MILES THE DRIVER DOOR LOCK ACTUATOR QUIT WORKING. ALL 4 DOOR LOCK ACTUATORS ACTUATORS QUIT WORKING SHORTLY AFTER. THIS IS A SAFETY ISSUE BECAUSE MY CHILD'S DOOR COULD BE OPENED NOW SINCE THEY NO LONGER WILL LOCK AUTOMATICALLY. I AM AFRAID TO MANUALLY LOCK THE DOORS IN THE CASE OF AN CAR ACCIDENT IN WHICH WE WERE INCAPABLE OF GETTING OUT OF THE CAR TO SAVE HIM, THEN EMERGENCY PERSONNEL COULD EASILY OPEN DOORS IF ACTUATORS WORKED. THE UNLOCK BUTTONS WILL NOT WORK. ALSO, MY WIFE TRAVELS THROUGH DANGEROUS NEIGHBORHOODS IN WHICH SHE SHOULD BE ABLE TO LOCK ALL DOORS WITHOUT PULLING OFF THE ROAD. THE LOCK BUTTONS WILL NOT WORK. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492374January 13, 2013
SERVICE BRAKES
WHEN I MOVED FROM A CLEAN SURFACE PARKING LOT INTO ONE THAT HAD SNOW I FELT THE WHEELS PULSATE (I JUST ACCELERATED TO TURN INTO THE LOT. I MOVED IN THE LOT TO A PARKING SPACE AND STOPPED WITHOUT A PROBLEM.) RETURNING TO THE CAR.(WHICH NEEDS A BRAKE PEDAL APPLICATION TO START) I PROCEEDED OUT OF THE LOT AND UPON MY !ST BRAKE APPLICATION THE BRAKE PEDAL TRAVELED ALMOST TO THE FLOOR. MY HUSBAND CHECKED THE BRAKE FLUID LEVEL WHICH WAS AT THE FULL MARK.THERE WAS A FULL PEDAL IF IT WAS PUMPED A COUPLE OF TIMES. HAD A FLATBED TAKE TO THE MECHANIC. HE CHECKED FOR LEAKS,FOUND NONE.CHECKED WHEEL BEARING PLAY AND FOUND OK. HE THAN BLEED THE BRAKE SYSTEM AND THE BRAKE PEDAL OPERATES AT THE POSITION BEFORE THE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492108January 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490560December 31, 2012
POWER TRAIN
NISSAN PERFORMED WARRANTY TO CVT AXLE SEAL AND TRANSFER ASSY. CASE SEALS AT MILEAGE 50,332. THEN AT 55,5570 ON AUG 02, 2011 NISSAN HAD TO REPLACE THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11B) UNDER WARRANTY , THEN ON DEC 12, 2012, MILEAGE 80,841, THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11C) FAILED AGAIN WHICH NISSAN REPLACED BUT NO LONGER CONSIDER IT UNDER WARRANTY AND AT A COST TO ME OF $3700.66. THEN AT MILEAGE 80,935 THE TRANSFER CASE ASSY. SEALS BEGAN LEAKING WHICH THE DEALER FIXED UNDER WARRANTY FROM THE PREVIOUS REPAIR WORK. WE CALLED THE NISSAN OFFICE AS WE THOUGHT THE TRANSFER CASE ASSY. WAS COVER UNDER THE CVT SYSTEM EXTENDED WARRANTY. NISSAN IS NOW CLAIMING THIS IS NOT PART OF THE CVT SYSTEM WHICH THEY EXTENDED THE WARRANTY ON UP TO 10 YEARS OR 120,000 MILES EVEN THOUGH IT IS AN INTEGRAL PART OF THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490291December 28, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE VEHICLE CVT BECOMES UNSTABLE. VEHICLE UNEXPECTEDLY LOSES POWER AT TIMES. GOT OFF HIGHWAY RAMP AND CAME TO A NORMAL STOP. STEPPED ON ACCELERATOR TO MOVE INTO TRAFFIC. VEHICLE HESITATED AND CRAWLED SLOWLY INTO TRAFFIC FOR 5 TO 10 SECONDS BEFORE SURGING FORWARD WITH ACCELERATOR TO THE FLOOR. NEARLY T-BONED ON SEVERAL OCCASIONS. HAVE GONE THROUGH 4 TRANSMISSIONS SO FAR AND THE DEALERSHIP IS CONTEMPLATING ANOTHER REPLACEMENT. I HAVE NO CONFIDENCE ANOTHER TRANSMISSION WILL FIX THE PROBLEM SINCE THE SAME DANGEROUS FAILURE MODE KEEPS SHOWING UP TOTALLY WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487614December 6, 2012
AIR BAGS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SUPPLEMENTAL AIR BAG WARNING LIGHT WILL NOT TURN OFF, ALSO PASSENGER AIR BAG STATUS LIGHT REMAINS LIT EVEN WITH ADULT RIDING IN PASSENGER SEAT. AIR BAG SAFETY SHOULD NOT FAIL ON A CAR EVER. TPMS LIGHT WILL NOT TURN OFF WITH TIRES INFLATED AT PROPER PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487370December 4, 2012
STEERING
THE STEERING WHEEL MOTORS TO MOVE WHEEL UP, DOWN AND IN, OUT ARE BROKEN AND STEERING WHEEL STUCK IN UP POSITION MAKING THE CAR DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER. THEY WANT $933 TO REPLACE THESE KNOWN DEFECTIVE MOTORS. THE WARRANTY THEY PROVIDE FOR THE REPLACEMENT IS FOR 12 MONTHS OR 4000 MILES. NISSAN MUST NOT HAVE MUCH FAITH IN THESE MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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