Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10343234July 14, 2010
SEATS
I OWN A 2005 NISSAN MURANO AWD. THE POWER DRIVERS SEAT TRACK HAS BROKEN FOR NO APPARENT REASON. THE PROBLEM SEEMS TO BE ON THE LEFT SIDE AND WHEN I TURNTO THE LEFT, THE SEAT RAISES UP AND GIVES YOU THE FEELING THAT YOU MIGHT TIP OUT OF THE SEAT. THE SEAT IS ALSO LOOSE WHEN ENTERING OR EXISTING THE VEHICLE. WHEN I TOOK IT TO THE DEALER TO BE FIXED, THEY INFORMED ME THAT IT WOULD COST OVER $800 TO FIX AND THAT IT WAS NOT COVERED UNDER AND EXTENDED WARRANTY. DUE TO THE EXTREME COST, I CANNOT AFFORD TO HAVE THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343014July 13, 2010
EQUIPMENT, LATCHES/LOCKS/LINKAGES
MY 2005 NISSAN MURANO LOCK ACTUATOR ON THE DRIVER SIDE WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342876July 13, 2010
LATCHES/LOCKS/LINKAGES
I WOULD LIKE TO REPORT A SAFETY ISSUE WITH MY 2005 NISSAN MURANO. AROUND JUNE 1, 2010 I STARTED EXPERIENCING AN INTERMITTENT PROBLEM WITH THE POWER DOOR LOCK ON THE FRONT PASSENGER DOOR. AT THIS TIME THE POWER LOCKING ACTUATOR HAS COMPLETELY STOPPED WORKING AND THE DOOR HAS TO BE LOCKED OR UNLOCKED MANUALLY. FAILURE OF THE LOCKING MECHANISM CAN LEAD TO THE DOOR OPENING AT AN UNDESIRED TIME CAUSING INJURY OR DEATH TO PASSENGERS IN THE VEHICLE. THIS IS THE REASON FOR MY REPORT TO THE NHTSA. AFTER RESEARCHING THE ISSUE ON THE INTERNET I FOUND THIS IS A COMMON PROBLEM WITH THESE VEHICLES. I FEEL, AS DO OTHER PEOPLE I HAVE SPOKEN TO REGARDING THIS PROBLEM THAT NISSAN SHOULD BE HELD RESPONSIBLE FOR REPAIR OF THE ISSUE IF IN FACT IT IS A COMMON PROBLEM DUE TO A PARTS DEFECT. I AM HAVING THE INOPERATIVE LOCK REPLACED BUT HAVE FOUND OUT IN MANY INSTANCES ALL THE DOORS AT ONE TIME EXPERIENCE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342620July 12, 2010
LATCHES/LOCKS/LINKAGES
THE LOCKS ON MY 2005 NISSAN MURANO HAVE STARTED TO NOT WORK UNLESS MANUALLY OPERATED. FIRST, THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN OR CLOSE WITH EITHER THE BUTTON OR KEY FOB, ONLY MANUALLY, AND THEN IT WAS STIFF. THIS WENT ON FOR SEVERAL MONTHS AND THEN THE FRONT PASSENGER DOOR ALSO BEGAN TO FAIL, ONLY OPERATING MANUALLY. SHORTLY THEREAFTER THE REAR HATCH/TRUNK DOOR ALSO INTERMITTENTLY FAILS TO OPEN, THOUGH WITH THE REAR DOOR, THERE IS NO MANUAL OPEN. THE NISSAN DEALERSHIP INSPECTED IT AND INSISTS THAT THE DOOR ACTUATORS NEED TO BE REPLACED ON ALL AFFECTED DOORS, WHICH IS VERY EXPENSIVE. AND UPON DOING ONLINE RESEARCH, THIS IS A COMMON PROBLEM ON MURANO'S AND OTHER NISSAN VEHICLES. THE LOCK PROBLEM PRESENTS A POTENTIAL SAFETY HAZARD OF NOT BEING ABLE TO OPEN DOORS IN A TIMELY MANNER IN CASE OF FIRE, AND ALSO IN RETRIEVING INFANTS AND CHILDREN FROM THE CAR, WHICH I DO ON A DAILY BASIS. IN ADDITION, IF MORE DOOR LOCKS WERE TO FREEZE UP, THERE IS ONLY ONE MANUAL KEY ENTRY INTO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342692July 12, 2010
SEATS
2005 NISSAN MURANO - I WAS DRIVING AND LEFT SIDE OF DRIVERS SEAT ALL OF A SUDDEN POPPED & SAGGED & I FELT SEAT MOVE AROUND LIKE IT WASN'T ATTACHED TO BASE. IT WAS VERY SCARY TO DRIVE IT - I TOOK IT TO THE NISSAN DEALER & THEY SAID A NEW SEAT FRAME WOULD BE $1300 BUT THEY COULD WELD IT FOR $350. MY CAR ONLY HAS 29,800 MILES. LOOKING AT ALL THE SIMILAR COMPLAINTS ON THE INTERNET, I 'M WONDERING WHY NISSAN HASN'T ISSUED A RECALL FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342705July 12, 2010
SEATS, STRUCTURE:FRAME AND MEMBERS
NISSAN MURANO VIN-[XXX] - DRIVER SIDE FRONT SEAT REAR FRAME DEFECT MY VEHICLE DRIVER SIDE REAR SEAT FRAME BROKE ON 06/19/2010 APPROXIMATELY AROUND NOONTIME. AS I WAS DRIVING MY MURANO NISSAN AND CAME TO A STOP AT A STOPLIGHT, I HEARD A HARD SNAP AND FELT A LITTLE JERK TOWARDS MY LEFT SIDE. UNSURE OF WHAT IT WAS, I CONTINUED TO DRIVE MY VEHICLE DOWN THE ROAD. AS I WAS DRIVING MY VEHICLE, I FELT A ROUGH THUMPING UNDERNEATH MY SEAT. I THOUGHT FOR A MINUTE THAT MY FRONT DRIVER SIDE TIRE WAS GOING FLAT OR HAD SOME KIND OF PROBLEM. AS I DROVE FURTHER TO FIND A SAFE PLACE TO PULL OVER TO CHECK IT, I FELT MY FRONT SEAT SWAY BACK AND FORTH, AS I ACCELERATED AND AS I WAS BRAKING. I ACCELERATED AGAIN TO MAKE SURE THAT THE SWAYING MOTION WAS ACTUALLY HAPPENING. AGAIN, THE SWAYING MOTION (BACK AND FORTH) OF THE FRONT SEAT OCCURRED. I LOOKED UNDERNEATH THE FRONT DRIVER SIDE REAR SEAT AND SAW WHAT LOOKED LIKE A BLACK METAL TRACK FRAME SUPPORTING THE SEAT. IN THE AREA TOWARDS THE REAR LEFT SIDE OF THE FRAME WAS ONE OF FOUR METAL PRONGS THAT WERE BROKEN AWAY FROM THE METAL TRACK FRAME OF THE SEAT. KNOWING THAT THIS WAS A VERY UNSAFE ISSUE, I LOOKED FOR HELP TO RESOLVE THE ISSUE AS SOON AS POSSIBLE. USING THE INTERNET, I FOUND NUMEROUS SHOCKING COMPLAINTS SITES REGARDING NISSAN MURANOS' REAR SEAT BREAKAGE. I CONTACTED A LOCAL NEWS STATION (3ONYOURSIDE), WHO INVESTIGATED THE ISSUE AND FOUND IT TO BE LEGITIMATE AND TRUE. NOT ONLY WAS MY VEHICLE IN QUESTION ABOUT THE DEFECTIVE PART, SEVERAL HUNDRED COMPLAINTS WERE FOUND THROUGHOUT THE INTERNET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342772July 12, 2010
SEATS
MY DRIVER SIDE SEAT IN MY 2005 NISSAN MURANO WITH 57, 000 HAS A BROKEN BRACKET. THE SEAT TILTS BACK AND FORTH ON THE LEFT SIDE, WHICH MAKE IT IMPOSSIBLE AND UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342774July 12, 2010
VISIBILITY
MY PASSENGER AND DRIVE SIDE SUN VISOR KEEP FALLING WHILE DRIVING. IT HAPPENED GOING OVER THE SMALLEST BUMP. IT'S VARY UNSAFE WHILE DRIVING ESPECIALLY WHEN IT IS SUNNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342476July 11, 2010
VISIBILITY
DRIVER SIDE SUN VISOR FLIPS DOWN TO BLOCK DRIVERS VIEW. 2005 NISSAN MURANO. OCCURS DAILY. NEED REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342531July 11, 2010
VISIBILITY
NISSAN MURANO 2005 SUN VISOR FALL DOWN REPEATEDLY, WITH BUMPS AND MOVEMENT OF CAR, CAN BLOCK VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341747July 7, 2010
LATCHES/LOCKS/LINKAGES
I OWN A 2005 NISSAN MURANO SE AWD AND HAVE EXPERIENCED PROGRESSIVE PROBLEMS WITH MY DOOR LOCK ACTUATORS RESULTING IN AN UNSAFE VEHICLE PRESUMED TO BE SECURE. AT APPROXIMATELY 50K MILES, THE RIGHT FRONT PASSENGER DOOR LOCK BECAME INTERMITTENTLY INOPERATIVE WHEN USING EITHER THE INTERIOR DOOR LOCK SWITCH OR THE INTELLIGENT KEY FOB BUTTON. THEN, AT APPROXIMATELY 54K MILES, THE RIGHT REAR PASSENGER DOOR LOCK ALSO BECAME INTERMITTENTLY INOPERATIVE IN THE SAME MANNER. NOW, AT 59K MILES, ALL DOORS EXCEPT THE DRIVER'S DOOR DO NOT OPERATE WITH EITHER THE INTERIOR DOOR LOCK SWITCH OR THE INTELLIGENT KEY FOB BUTTON. RECENTLY, THE VEHICLE WAS TAKEN TO A NISSAN DEALERSHIP SERVICE DEPARTMENT, WHERE THEY DIAGNOSED IT AS A PROBLEM WITH THE DOOR LOCK ACTUATOR. FURTHER, I WAS TOLD THAT THE FRONT RIGHT DOOR LOCK ACTUATOR IS A CONTROL POINT FOR ALL OTHER DOOR LOCKS. THIS IS OF GREAT CONCERN AS I WAS ASSUMING, AS I'M SURE OTHERS HAVE, THAT I WAS DRIVING IN A SECURE VEHICLE WHEN IN FACT, I WAS UNSECURED FROM FOUR OTHER ENTRY POINTS TO MY VEHICLE. THIS POSES A THREAT TO MY AND ANY OF MY PASSENGERS' PRESUMED PERSONAL SAFETY FROM WOULD-BE ASSAILANTS GAINING ACCESS TO THE VEHICLE THROUGH LOCKS THOUGHT TO BE SECURE. THIS COULD ALSO HAVE SERIOUS - EVEN FATAL - RAMIFICATIONS IN THE EVENT OF AN ACCIDENT IF THE DOORS OF THE VEHICLE ARE THOUGHT TO BE LOCKED (HAVING NO REASON TO BELIEVE OTHERWISE), BUT WERE NOT. THIS CREATES THE SERIOUS POTENTIAL OF OCCUPANTS TO BE THROWN FROM A VEHICLE DOOR THAT COULD OPEN DURING AN ACCIDENT DUE TO FAULTY DOOR LOCK ACTUATORS. EVEN IN MY SHORT SEARCH ONLINE, I HAVE FOUND NUMEROUS CALLS FOR ACTION BY OTHER DRIVERS, PARTICULARLY OF THE 2004-2005 MODEL YEARS OF MY SAME VEHICLE. THIS IS NOT AN ISOLATED OCCURRENCE. IMMEDIATE CORRECTIVE REMEDIAL ACTION MUST BE TAKEN BY NISSAN USA TO RESOLVE THIS LIFE-THREATENING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341465July 5, 2010
VISIBILITY
DRIVER SIDE SUN VISOR IN 2005 NISSAN MURANO DROPS DOWN OBSCURING VISION AND CREATED POTENTIAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341513July 5, 2010
LATCHES/LOCKS/LINKAGES
ALL 4 DOOR LOCKS DOES NOT WORK WITH THE REMOTE CONTROL OR FROM THE DOOR SWITCH. DOORS DOESN'T LOCK OR UNLOCK NISSAN MURANO 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340736June 30, 2010
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT WAS DRIVING ABOUT 20-25 MPH WHEN THE DRIVERS SIDE SEAT ANCHOR BROKE. THE SEAT BEGAN TO ROCK AND REPEATLY HIT THE DRIVER'S SIDE DOOR. THE SEAT WAS LOWERED TO THE LOWEST POSITION TO STOP THE ROCKING. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS SCHEDULED TO BE TAKEN TO THE DEALER ON JULY 1. THE MANUFACTURER WAS NOTIFIED AND THEY TOLD HER THERE WAS NO RECALL ON THE VEHICLE AND GAVE HER A REPORT NUMBER. THE FAILURE AND CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340269June 27, 2010
SEATS
DANGEROUS SEAT FAILURE ON MY 05' NISSAN MURANO. THE DRIVER'S SEAT FRAME HAS BROKEN CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN CORNERING. THIS IS TERRIBLY DANGEROUS AND WILL CAUSE LOSS OF CONTROL. THE DEALERS ARE QUOTING A PRICE OF OVER $800 TO REPAIR SOMETHING THAT SHOULD NEVER HAVE FAILED. I HAVE INVESTIGATED THIS PROBLEM ON LINE AND HAVE FOUND THAT SOME OWNERS ARE HAVING THE SEAT WELDED ABD THAT FIXES THE PROBLEM BUT NISSAN IS NOT OFFERING THAT LOW COST OPTION BECAUSE THEY HAVE NO MECHANICS THAT WELD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340298June 27, 2010
SEATS
BROKEN BRACKET ON THE DRIVER'S SEAT FRAME MAKING THE SEAT ROCK FROM SIDE TO SIDE WHILE VEHICLE IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339940June 25, 2010
LATCHES/LOCKS/LINKAGES
JUST RANDOMLY, NOTHING OCCURRED TO CAUSE THIS ISSUE, MY LOCKS BEGAN ACTING UP ON MY 2005 NISSAN MURANO. IT RANDOMLY WILL NOT LOCK OR UNLOCK MY DOORS. THIS IS A HUGE ISSUE FOR ME BEING THAT I THOUGHT I WAS NOT GOING TO BE ABLE TO GET MY 3 MONTH OLD BABY OUT OF MY CAR. I HAD TO GO TO THE OTHER SIDE OF MY CAR AND CRAWL THROUGH. LUCKILY THOSE WERE UNLOCKED. BUT WHAT IT THEY HAD NOT, I WOULD HAVE HAD A SMALL BABY STUCK IN THE 100+ DEGREE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339996June 25, 2010
LATCHES/LOCKS/LINKAGES
ABOUT 8 MONTHS AGO I STARTED EXPERIENCING DOOR LOCK PROBLEMS. FIRST THE FRONT PASSENGER DOOR WORKED INTERMITTENTLY. NOW THE DRIVER DOOR AND REAR GATE WORK ABOUT 5% OF THE TIME, IF THAT. I BELIEVE THIS IS A SAFETY ISSUE. WHEN I FIRST CONTACTED THE DEALER THEY INDICATED THAT IT WAS NOT COVERED BY THE WARRANTY AND THAT I MAY NEED THE ACTUATORS REPLACED FOR EACH AFFECTED DOOR. NEEDLESS TO SAY, THE WORK ESTIMATE WAS UNACCEPTABLE TO ME (CAR HAD ALREADY EXCEEDED 75,000 MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339800June 23, 2010
SEATS
2005 NISSAN MURANO SEAT BROKEN MOUNT. METAL MOUNT TO SEAT BASE HAS SHEARED OFF UNDER NORMAL USE CAUSING UNSAFE DRIVING CONDITION. SEAT MOVES VOLUNTARILY. AS THIS APPEARS TO BE A MANUFACTURING DEFECT THROUGH INSPECTION OF PART , A $1000 REPLACEMENT IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339531June 22, 2010
VISIBILITY
DRIVERS SIDE VISOR DROPS DOWN WITHOUT WARNING, INCLUDING WHILE DRIVING. OCCURS DURING HOT WEATHER, COLD WEATHER, ON SHORT DRIVES OR LONG ~ NO CONSISTENCY. UNSCREWED THE VISOR TO ATTEMPT TO FIND LOOSE SCREWS, NONE OF WHICH THERE WERE. ATTEMPTED TO USE VELCRO TO SECURE VISOR TO INTERIOR ROOF, BUT DID NOT STICK DUE TO CLOTH INTERIOR LINING OF ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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