Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10371405December 14, 2010
AIR BAGS, SEAT BELTS
UPON STARTING THE VEHICLE IT WAS NOTICED THE AIRBAG LIGHT WAS FLASHING ON THE CONSOLE. ON 12/8/2010 CONTACTED NISSAN DEALERSHIP, WRIGHT AUTOMOTIVE - WEXFORD, PA, AND SERVICE AGENT ADVISED THE EARLIEST THEY COULD SEE THE VEHICLE WAS12/13/2010 AND THAT THE AIRBAG WOULD NOT DEPLOY WHILE THE AIRBAG LIGHT WAS FLASHING. UPON TAKING VEHICLE TO DEALERSHIP SERVICE AGENT ADVISED HE HAS NOT SEEN THIS ISSUE IN THE 2 YEARS HE'S BEEN AT THE DEALERSHIP AND ADVISED THERE IS NO RECALL OR KNOWN TSB. SERVICE ORDER INDICATED A CODE OF B1054 WHICH MEANS 'DRIVERS SIDE AIR BAG OPEN'. THUS, THEY RECOMMENDED 'REPLACE SPIRAL CABLE' FOR A TOTAL COST OF $371.88. I PAID $69.95 DIAGNOSTIC FEE, $197 SPIRAL CABLE, AND $18.69 TAX AND PENDING PAYMENT OF $104.93 LABOR COST TO REPLACE PART. UPON RESEARCHING THIS ISSUE ON THE WEB THE FOLLOWING WAS UNCOVERED: SEVERAL MURANO OWNERS, CROSSING MODEL YEARS, HAVE EXPERIENCED THE SAME ISSUE AND TWO SUGGESTED SOLUTIONS. THE FIRST SOLUTION STATES TO PERFORM A RESET BY TURNING THE VEHICLE FROM 'OFF' TO 'ON' THREE TIMES WHILE COUNTING TO 5 DURING THE 'OFF' TIME. THIS SOLUTION WORKED FOR SEVERAL OWNERS. THE SECOND SOLUTION IDENTIFIED BY ONE OWNER SAID REPLACEMENT OF THE 'SEAT BELT PRE TENSIONER', WHICH WAS SUPPOSEDLY COVERED UNDER A RECALL FOR A 2005 MURANO, SOLVED THE IDENTIFIED ISSUE. WE CHOOSE TO PERFORM A SELF 'RESET' ON 12/13/2010 WHICH WAS SUBSEQUENT TO DEALERSHIP ANALYSIS PAYMENT OF $266.95 (DIAGNOSTIC FEE AND SPECIAL PART ORDER). UPON DISCUSSING THE 'RESET' WITH NISSAN SERVICE AGENT, HE SUGGESTED EITHER RETURN SPECIAL ORDER PART AND PAY RESTOCKING FEE OR KEEP THE PART SINCE HE BELIEVES THE LIGHT WILL BEGIN FLASHING AGAIN. SINCE PERFORMING THE 'RESET' THE FLASHING AIRBAG LIGHT HAS NOT RETURNED. NISSAN NEEDS TO DETERMINE IF THIS IS A SAFETY CONCERN AND ISSUE A RECALL OR IF THIS IS NOT A SAFETY ISSUE THEN NISSAN SHOULD DOCUMENT A TSB SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369759December 9, 2010
SEATS
THE DRIVER'S SEAT SUDDENLY ROLLED BACK AND SANK DOWN WHEN I WAS DRIVING CAUSING ME TO ALMOST LOSE CONTROL OF MY CAR. THERE ALSO WAS A LOUD SNAPPING SOUND. IT WAS FOUND THAT THE REAR LEFT BRACKET SUPPORTING THE DRIVER SEAT FRACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369454December 7, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE DRIVER SIDE SUN VISOR FELL, OBSTRUCTING THE CONTACTS VIEW OF THE ROADWAY. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE VISOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369067December 3, 2010
SEATS
DRIVERS SEAT OF 2006 NISSAN MURANO SL STARTED TO COME LOOSE TO THE POINT OF NOT BEING SAFE IN A 2 DAY PERIOD WHILE COMING HOME FROM VACATION. THIS IS ON A VEHICLE THAT ONLY HAS 36000 MILES ON IT. AFTER DOING RESEARCH, I FIND THERE ARE MANY COMPLAINTS BEING WRITTEN ABOUT THE SAME PROBLEM ON THE 2006 AND SOME OF THE NEARLY CAUSING SEVERE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368717December 2, 2010
SEATS, STRUCTURE:FRAME AND MEMBERS
THE DRIVERS SEAT OF MY 2006 NISSAN MURANO CRACKED AT THE WELD IN THE FRAME CAUSING THE SEAT TO DROP AT A STEEP ANGLE IN THE BACK. FORTUNATELY THE INCIDENT OCCURRED WHEN I WAS GETTING IN THE VEHICLE RATHER THAN WHEN I WAS DRIVING AS IT SURELY WOULD HAVE CAUSED A EXTREMELY DANGEROUS AND UNDRIVEABLE SITUATION. THE DEALERSHIP SERVICE MANAGER CONCURRED THAT IT WAS A MANUFACTURING DEFECT IN MY VEHICLE, HOWEVER NISSAN WOULD NOT COVER THE COST OF THE REPAIR, NOR THE COST OF REPLACEMENT TRANSPORTATION WHILE THE APPROPRIATE PARTS WERE ORDERED AND INSTALLED WHICH SPANNED SEVERAL DAYS. I AM EXTREMELY DISPLEASED WITH THE EXPERIENCE OF DEALING WITH NISSAN CONSUMER AFFAIRS DEPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368943December 1, 2010
VISIBILITY
2006 NISSAN MURANO. PROBLEM BEGAN ~40K MILEAGE. DRIVER'S SIDE VISOR WILL NO LONGER STAY IN UP POSITION FOR MORE THAN FEW MINUTES OF DRIVING, LESS IF ANY BUMPS IN THE ROAD. THE VISOR CANNOT BE SET TO HOLD ANY POSITION OTHER THAN VERTICAL AT 90 DEGREES, CAUSING SEVERE DIMINISHED VISIBILITY. VISOR WILL DROP WITHOUT WARNING CREATING HAZARD. REPAIR ESTIMATE IS $400. HAVE BEEN UNABLE TO LOCATE USED PART FOR REPLACEMENT. VISOR TEMPORARILY HELD IN PLACE WITH PACKAGE SEALING TAPE, BUT THIS TOO IS A HAZARD IF NEEDING TO USE VISOR TO SHIELD DIRECT SUNLIGHT. HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM FOUND ON INTERNET SEARCH. APPEARS TO BE FAULTY PART FROM NISSAN. SEVERE ACCIDENTS ARE ONLY A MATTER OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368950December 1, 2010
SEATS
WHILE DRIVING ON THE FREEWAY, MY DRIVERS SEAT MOUNTING BRACKET BROKE (LEFT REAR BRACKET MOUNT WELD). THIS CAUSED ME TO CROSS THE LANE AND ALMOST SIDE SWIPE ANOTHER VEHICLE. NISSAN WILL NOT COVER AND HAS NO RECALL FOR THIS OBVIOUS SAFETY ISSUE. I AM NOW FORCED TO DRIVE A VEHICLE WHICH ROCKS BACK AND FORTH WHILE OPERATING IT. THIS IS AN IDENTIFIED MANUFACTURING FLAW AND SHOULD HAVE AN IMMEDIATE RECALL, BEFORE A FATALITY OCCURS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367877November 26, 2010
SEATS
TL*THE CONTACT OWNS 2006 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 28 MPH THE DRIVERS SEAT STARTED SQUEAKING FOLLOWED BY A LOUD POPPING SOUND. THE CONTACT PULLED OVER AND CHECKED UNDERNEATH THE SEAT AND NOTICED THAT THE DRIVERS SEAT WAS BROKEN. THE SEAT LEANED TOWARDS THE DRIVERS DOOR AND THERE WAS NO SUPPORT ON THE LEFT SIDE OF THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WELDING ON THE BASE OF THE SEAT WAS BROKEN AND QUOTED HER THE REPAIR COST. THE CONTACT NOTIFIED NISSAN AND SHE WAS EXPECTING A RETURN CALL FROM THEM. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367278November 23, 2010
SEATS
DRIVING A NISSAN 2006 MURANO AND HEAR A LOUD PING FROM UNDERNEATH THE DRIVERS SEAT. SUDDENLY THE SEAT IS TILTING TOWARDS THE DOOR AND FEELS UNSTABLE. THE SEAT NOW MOVES WHILE DRIVING. CAR HAS ABOUT 90K MILES ON IT WHEN IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366901November 19, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT AFTER DRIVING APPROXIMATELY 55 MPH THE GEARS FAILED TO SHIFT. THE VEHICLE WOULD NOT ACCELERATE OR MOVE FORWARD WHEN THE GAS PEDAL WAS APPLIED. WHEN THE CONTACT TURNED THE VEHICLE OFF AND IMMEDIATELY TURNED IT BACK ON HE WAS ABLE TO CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366773November 18, 2010
SEATS
THE DRIVERS SEAT LEFT ATTACHMENT BRACKET FAILED IN THE BENT PORTION OF THE BRACKET. THE SEAT IS UNSTABLE. THE SEAT POSITIONING SYSTEM IS STILL OPERABLE. IN AN ACCIDENT, THE SEAT WOULD NOT BE RESTRAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366536November 17, 2010
VISIBILITY
BOTH PASSENGER AND DRIVE SUN VISORS WILL NOT STAY UP, RESULTING IN OBSTRUCTED VISION WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366569November 17, 2010
SEATS
THE DRIVER'S SEAT IS LOOSE TILTS BACK AND TO THE LEFT WHEN I SIT IN IT. TOOK IT IN AND WAS TOLD THAT IT WAS A BROKEN "LIFT ASSEMBLY". THE REPAIRS WOULD COST $1200. THIS IS A SEVERE SAFETY ISSUE, THAT SHOULD NEVER HAPPEN. MY MURANO HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 52,888. WHEN I CALLED NISSAN THEY SAID SHE HAD NEVER HEARD OF IT?!?!?! SURE.... THERE ARE OVER 135 COMPLAINTS ON HERE, AND MANY OF THEM HAD NEARLY HAD ACCIDENTS. WHAT DOES IT TAKE FOR NISSAN TO STEP-UP AND TAKE ACTION FOR THEIR POOR ENGINEERING?!? RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366408November 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED REGARDING THE TRANSMISSION FAILURE WHICH THERE WERE NO RESOLUTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366457November 16, 2010
STEERING
IN MAY 2009, I PURCHASED A USED 2006 NISSAN MURANO FROM CARMAX, I CHECK THE VEHICLE FOR ANY LEAK SIGNS AND NONE WERE NOTICE,THE VEHICLE HAD 27000 MILES AT THE TIME OF PURCHASE, LESS THAN TWO MONTHS LATER WHILE DRIVING FROM ORLANDO FLORIDA, WHILE DRIVING AT 70 MILES PER HOUR, I NOTICE A NOISE AND A LITTLE PROBLEM WITH THE STEERING WHEEL, I PULLED OVER, OPENED THE HOOD AND NOTICE THAT THE STEERING FLUID WAS ALMOST GONE, I ADDED POWER STEERING FLUID AND MADE IT HOME,AFTER RESEARCHING THE WEB I NOTICE THAT I WAS NOT THE ONLY ONE WITH THIS KIND OF PROBLEMS,AFTER THAT I VISITED A NISSAN DEALER, AND MY SURPRISE WAS THAT THEY ALREADY KNOW THE PART NUMBER FOR THIS ISSUE,AND ASKED THE DESK PERSONEL ABOUT IT, AND THEY SAID THAT SO MANY PEOPLE LOOKED FOR THE SAME PART SO MANY TIME THAT THEY ALREADY KNOW IT BY HEART. IT COST ME ALMOST 500 DOLLAR TO HAVE THIS PROBLEM REPAIR AT THE DEALER.THERE SHOULD BE A RECALL FOR THIS ITEM,IT IS DEFECTIVE FROM DAY ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365710November 15, 2010
FUEL SYSTEM, OTHER
MY 2006 MURANO HAS A FUEL GAUGE SENSOR PROBLEM. IT DOESN'T WORK SO THE FUEL GAUGE IN THE CAR IS NEVER CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366308November 15, 2010
SEATS
THIS IS A SEVERE SAFETY ISSUE! THIS HAS HAPPENED TO THOUSANDS OF PEOPLE. WHY ISN'T THIS ON THE RECALL LIST YET!?!?! IT NEEDS TO BE. NISSAN NEEDS TO STEP UP AND FIX THEIR PROBLEM! PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366090November 10, 2010
SEATS
THE DRIVER'S SEAT JAMMED IN ONE POSITION AND WILL NOT MOVE FORWARD OR BACKWARD. TOOK VEHICLE TO A NISSAN DEALER AND WAS TOLD THAT THE WELD ON THE FRAME BROKE AND BECAUSE THEY COULD NOT WARRANT WELDING IT I WOULD HAVE TO REPLACE THE ENTIRE FRAME, WHICH INCLUDED ALL MOTORS AND ELECTRICAL COMPONENTS AND THE COST WOULD BE $1,400. I THOUGHT THE COST WAS ASTRONOMICAL FOR SOMETHING THAT SHOULD HAVE NEVER HAPPENED. I DID NOT HAVE IT REPAIRED, BUT NOW OBVIOUSLY MY CONCERN IS THAT THE SEAT MAY BREAK AWAY FROM THE FRAME COMPLETELY AND CAUSE A SERIOUS ACCIDENT. AFTER MY WIFE AND I WENT ONLINE AND VIEWED SO MANY COMPLAINTS ABOUT THE SAME PROBLEM, I FEEL THAT NISSAN SHOULD BE RESPONSIBLE FOR THE REPAIRS. THERE HAVE BEEN TOO MANY SIMILAR INCIDENTS FOR THIS NOT TO BE CONSIDERED A SAFETY DEFAULT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364378November 8, 2010
SEATS
I PURCHASED THIS VEHICLE USED, BUT AFTER CHECKING THE INTERNET FOUND IT IS A COMMON PROBLEM WITH THIS VEHICLE. A FEW MONTHS AFTER PURCHASING THIS VEHICLE MY FIANCE NOTICED THAT THE DRIVERS SEAT WAS "WIGGLING" AND DIDN'T SEEM RIGHT. WE BROUGHT IT TO A REPAIR SHOP AND THEY STATED THAT THE RAIL THAT HOLDS THE SEAT IN PLACE HAD BROKE. THEY WELDED IT BUT STATED IT MAY HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364248November 6, 2010
SEATS
WHILE PULLING INTO TRAFFIC I HEARD A SLIGHT "POP" SOUND AT WHICH POINT THE POWER DRIVER'S SEAT DROPPED TOWARDS THE DOOR. I TRIED READJUSTING THE SEAT BUT AS I TRIED TO RAISE THE SEAT THE LEFT SIDE WOULD NOT COME BACK TO LEVEL. AFTER PARKING THE CAR, I LOOKED UNDER THE SEAT TO FIND THE SEAT BRACKET WAS BROKEN. I WAS SURPRISED HOW LONG IT HAD LASTED WITHOUT BRAKING AFTER OBSERVING HOW SMALL GAUGE OF METAL USED. HAD THIS HAPPENED IN HEAVY TRAFFIC ON THE INTERSTATE, THERE IS A GOOD POSSIBILITY OF A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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