Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10352992August 31, 2010
LATCHES/LOCKS/LINKAGES
DRIVER SIDE DOOR LOCK IS DIFFICULT TO LOCK AND UNLOCK BY HAND. THE AUTOMATIC KEY FOB IS UNABLE TO BE USED, ALSO. THIS OCCURS EVERY DAY, AND I AM CONCERNED IF THERE IS A CRASH THE DRIVER WILL BE TRAPPED. I AM FEARFUL ALSO OF DRIVING WITH MY CAR DOOR UNLOCKED. UPDATED 11/16/10*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353027August 31, 2010
SEATS
GOT IN VEHICLE AND DRIVER RIGHT SEAT CAME UNATTACHED FROM THE FLOOR AND IS STILL LIKE THAT. WOBBLES BACK AND FORTH AND NOT ATTACHED ANY MORE CREATING A HUGE SAFETY ISSUE. BOUGHT THE CAR LESS THAN A MONTH AGO AND DEALERSHIP NOT RETURNING CALLS AND ARE ACTING LIKE THEY DON'T KNOW WHAT HAPPENED AS IF I AM THE FIRST PERSON TO REPORT THIS. THERE SHOULD BE A RECALL AS MY SEAT IS NOT ATTACHED TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352519August 28, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCK FAILS TO OPEN OR CLOSE ELECTRONICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351846August 25, 2010
LATCHES/LOCKS/LINKAGES
THREE OF THE DOOR ACTUATORS THAT CONTROL THE AUTOMATIC LOCKS ON MY 2005 NISSAN MURANO ARE NOT WORKING. ONE OF THEM HAS BEEN BROKEN FOR A YEAR, THE OTHER TWO JUST WENT. THIS IS A SAFETY ISSUE, AND JUDGING FROM HOW MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE SAME CAR, NISSAN SHOULD PROVIDE REPLACEMENTS FOR THESE. IF I DO IT MYSELF IT WILL COST WELL OVER $1,000, AND THERE'S NO TELLING WHEN THE OTHER TWO LOCKS WILL GO. RIGHT NOW, THE TWO DOOR LOCKS THAT ARE BROKEN HAVE TO BE OPENED FROM INSIDE MANUALLY. THE BACK TAILGATE CANNOT OPEN AT ALL, AS THE ACTUATOR IS THE ONLY WAY I KNOW OF BEING ABLE TO UNLOCK IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351334August 23, 2010
SEATS
I WAS DRIVING NORTH ON I-75 IN ATLANTA, GA. MY DRIVER'S SIDE REAR SEAT BRACKET BROKE. I NEARLY HAD AN ACCIDENT SINCE THE SEAT SHIFTED AND FORCED ME TO CHANGE MY BODY POSITION UNEXPECTEDLY. I'VE FELT/LOOKED AT THE BROKEN BRACKET THEN RESEARCHED IT ON THE INTERNET. IT APPEARS THIS FAILURE IS COMMON ON MY MURANO, HOWEVER, NISSAN HASN'T PERFORMED A RECALL TO REPAIR THE KNOWN SAFETY ISSUE. WHAT CAN BE DONE NOW, BEFORE SOMEONE DIES FROM AN UNEXPECTED SEAT BRACKET FAILURE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351337August 23, 2010
SEATS
I PURCHASED MY 2005 NISSAN MURANO IN MARCH OF 2009. IN MARCH OF 2010 MY DRIVERS SIDE SEAT BROKE. LOOKING UNDER THE SEAT THE ONE OF THE METAL SUPPORT BARS HAS COME UNWELDED FROM THE TRACK CAUSING THE SEAT TO LEAN TO THE LEFT AGAINST THE DOOR. I HAVE HAD A NISSAN VEHICLE SINCE 1995 AND HAVE NEVER HAD ANY MAJOR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351401August 23, 2010
VISIBILITY
THE RIGHT SUN VISOR IN MY 2005 NISSAN MURANO FALLS DOWN. MY HUSBAND ABOUT TURNED INTO A CAR BECAUSE THIS THING AS IN HIS LINE OF VISION. NOT SAFE AND A PIECE OF JUNK FOR A SUN VISOR. I HAD TO REPLACE THE DRIVER SIDE ABOUT 2 YEARS AGO.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350595August 19, 2010
SEATS
NISSAN MURANO DRIVERS SEAT DEFECTIVE - WHILE DRIVING MY MURANO LAST YEAR, THE SEAT WELD IN FRONT BROKE CAUSING THE SEAT TO LEAN EXCESSIVELY AND ALMOST CAUSING ME TO HAVE AN ACCIDENT AS I WAS DRIVING. THE NISSAN DEALER SAID IT WAS A COMMON NISSAN DEFECT BUT SINCE THERE WAS NOT A RECALL I WOULD HAVE TO PAY FOR THE REPAIR. I PAID MY MECHANIC TO WELD THE FRONT BREAK AND TO INCLUDE ADDITIONAL SUPPORT BRACES. ON TUESDAY OF THIS WEEK, WHILE PULLING INTO A PARKING LOT AT 5PM, A DIFFERENT SEAT WELD IN THE BACK BROKE CAUSING THE SEAT TO LEAN TO THE RIGHT WHILE CORNERING LEFT. BECAUSE OF THE EXTREME AND SUDDEN MOVEMENT I LOST CONTROL OF THE CAR, ROLLED ACROSS LANES AND UP ONTO A CURB, ALMOST TAKING OUT 4 PEOPLE SITTING AT AN OUTSIDE TABLE AT THE LOCAL GLORY DAYS RESTAURANT. I COULD NOT REACH THE BRAKE PEDAL BECAUSE OF THE ANGLE. LUCKILY, I DID NOT HURT ANYBODY OR DAMAGE ANYTHING OTHER THAN POSSIBLY THROWING A WHEEL WEIGHT OFF OF THE FRONT RIGHT TIRE. FROM VISITING MANY MURANO OWNER FORUMS, I SEE THAT LITERALLY HUNDREDS AND HUNDREDS OF OWNERS HAVE HAD A SIMILAR EXPERIENCE WITH THESE WELDS BREAKING AND HAVE BEEN TOLD THE SAME THING BY THEIR LOCAL NISSAN DEALERSHIPS "IT'S OUT OF WARRANTY AND UNLESS A RECALL IS PUT OUT, YOU'RE PAYING CLOSE TO $1000 FOR THE FIX". A MANUFACTURERS OR DESIGN DEFECT THAT ALMOST CAUSED ME TO RUN OVER 4 PEOPLE YESTERDAY SHOULD INDEED BE A CONCERN OF NISSAN AND IT SEEMS THAT IT IS NOT. ANY HELP YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10349526August 16, 2010
LATCHES/LOCKS/LINKAGES
I AM HAVING THE PROBLEM ON MY 05 NISSAN MURANO, THE PASSENGER FRONT DOOR DOES NOT LOCK OR UNLOCK WITH THE REMOTE. THIS IS BIG SAFETY ISSUE. YESTERDAY MY GAS DOOR FAILED ON ME ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349292August 13, 2010
SEATS
2005 MURANO DRIVER SEAT "POPPED" WHEN ENTERING CAR. SEAT NOW HAS EXCESSIVE MOVEMENT UP AND DOWN IN RIGHT REAR CORNER. VERY UNSAFE CONDITION TO DRIVE IN SINCE THERE SEEMS TO BE NO SOLID CONNECTION TO THE FRAME. AFTER REMOVING SEAT DISCOVERED THE LINKAGE MECHANISM BETWEEN BASE RAILS AND SEAT BRACKET HAD FAILED - STAMPED METAL PART HAD CATASTROPHICALLY FAILED IN TWO LOCATIONS. FAILED PART IS INTEGRAL TO SEAT FRAME AND CANNOT BE REPLACED. SIMILAR REPAIRS NOTED ON INTERNET QUOTED AT APPROXIMATELY $1000. DESIGN CONSTRAINTS FOR THE PART SHOULD HAVE EXCEEDED THE CARS INTENDED LIFESPAN AND SHOULD NOT BE AFFECTED BY NORMAL USAGE. SAFETY OF DRIVER AND OCCUPANTS COULD BE SEVERELY IMPACTED IF VEHICLE OPERATED WITH THIS CONDITION. THIS IS A PATHETIC FAILURE ON ANY VEHICLE - LET ALONE ONE WITH ONLY 75K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349029August 12, 2010
SEATS
2005 NISSAN MURANO, DRIVER SEAT, REAR LEFT SEAT BRACKET BROKE DURING NORMAL DRIVING CONDITIONS, CAUSING SEAT TO BECOME UNSAFE AND TO SAG BADLY IN BACK LEFT CORNER AND SEATBELT TO SIT IN WRONG PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348085August 9, 2010
VISIBILITY
I OWN A 2005 NISSAN MURANO WITH A DEFECTIVE DRIVER SIDE SUN VISOR. IT WILL NOT STAY UP AND KEEPS FALLING DOWN BLOCKING MY VISION AT TIME AND IS A DISTRACTION WHILE DRIVING. TRIED TO CONTACT DEALER AND THEY REFUSE TO REPLACE IT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348104August 9, 2010
SEATS
I OWN A 2005 NISSAN MURANO WITH JUST OVER 80,000 MILES WITH POWER SEATS. THE DRIVER'S SIDE SEAT BRACKET IS BROKEN AND I AM TOLD IT WILL COST NEARLY $1000 TO REPAIR. THIS IS A SAFETY ISSUE AND A MANUFACTURER'S DEFECT. MY VEHICLE WAS NOT INVOLVED IN A COLLISION OR OTHER EVENT THAT WOULD CAUSE THE SEAT TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347924August 7, 2010
VISIBILITY
MY 2005 NISSAN MURANO DRIVERS SIDE SUN VISOR WILL NOT STAY UP. THIS HAS BEEN GOING ON FOR MONTHS. IT FALLS SEVERAL TIMES, EVERY TIME WE DRIVER THE CAR. HAVE SEEN HUNDREDS OF POSTS ON THIS ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WHEN THE SUN VISOR FALLS MY HUSBAND CAN NOT SEE OUT THE WINDOW. HE ALMOST RAN INTO THE BACK OF ANOTHER CAR THE LAST TIME HE DROVE. THIS SHOULD BE A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347495August 5, 2010
VISIBILITY
RECENTLY, THE SUN VISOR ON OUR 2005 NISSAN MURANO STARTED FALLING DOWN SUDDENLY WHILE DRIVING. THIS HAPPENS FREQUENTLY - EVERY FEW HUNDRED FEET ON A PAVED, BUMPY ROAD. SMOOTH INTERSTATE LANES DO NOT AFFECT, BUT HIT 1 BUMP AND YOU'LL HAVE THE VISOR IN YOUR FACE. THIS VISOR OBSTRUCTS THE VIEW OF ANYONE TALLER THAN 5'4" IMMEDIATELY. THIS CAR ONLY HAS 58,500 MILES ON IT. I TOOK IT TO THE NISSAN DEALER, HE SAID THEY'D SEEN THIS BEFORE BUT NISSAN DID NOT COVER REPLACEMENT, THE NISSAN PRICE FOR THE DRIVER'S SIDE ONLY FOR THIS VISOR WAS QUOTED AT $380.00. HE SUGGESTED I TRY A SALVAGE YARD OR EBAY TO FIND ONE CHEAPER. AS I WENT ON-LINE TO INVESTIGATE, I FOUND FORUM AFTER FORUM OF PEOPLE WHO HAVE EXPERIENCED THIS SAME ISSUE. RESPONSE WAS MOSTLY THE SAME - NO CORRECTIVE MEASURES WERE OFFERED BY NISSAN, MANY HAD REPLACED THE VISOR - ONLY TO HAVE THE REPLACEMENT FAIL AS WELL. I FELT THIS TO BE A MANUFACTURING DEFECT, SO I FILED A COMPLAINT ON THE NISSAN WEBSITE. TODAY THEY TOLD ME THEY WEREN'T OFFERING ANY ADJUSTMENT OR COMPENSATION ON RESOLVING THIS ISSUE. THAT'S WHEN I EXPRESSED MY DISSATISFACTION AND TOLD THEM I WOULD BE FILING A COMPLAINT WITH YOU. I BELIEVE THIS TO BE A LEGITIMATE SAFETY CONCERN DUE TO IMMEDIATE AND ALMOST TOTAL VIEW OBSTRUCTION WHEN THE VISOR FALLS. EVEN IF THE DRIVER IS SHORT, IT IS AN OBVIOUS DISTRACTION. MUST SOMEONE HAVE A TRAGIC ACCIDENT BEFORE A MANUFACTURER STEPS UP TO DO THE RIGHT THING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346930August 2, 2010
SEATS
ON JULY 31, 2010, THE DRIVER'S SEAT ON MY 2005 NISSAN MURANO MADE A POPPING SOUND, AND SUDDENLY STARTED LEANING TO THE LEFT. A FEW MILES LATER, THERE WAS ANOTHER POPPING SOUND, AND THE SEAT STARTED ROCKING LEFT AND RIGHT, AND WAS VERY UNSTABLE. I TOOK IT TO THE DEALER'S SERVICE DEPARTMENT TODAY, AND THEY TOLD ME THE SEAT FRAME WAS BROKEN AND THAT IT WAS A COMMON PROBLEM FOR THIS 2005 NISSAN MURANO. THE SEAT BREAKING UNEXPECTEDLY IS A SERIOUS SAFETY PROBLEM, AS IT CAUSES THE SEAT BELT TO BE INCORRECTLY ADJUSTED AND CAN BE TOO TIGHT OR TOO LOOSE. ALSO, IF THIS BROKE WHEN I WAS DRIVING ON THE FREEWAY, I COULD HAVE EASILY LOST CONTROL OF MY CAR AS THE SEAT LURCHED TO THE LEFT. IF YOU DO A GOOGLE SEARCH FOR "2005 NISSAN MURANO SEAT FRAME", YOU CAN FIND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ABOUT THIS EXACT ISSUE. NISSAN REFUSES TO REPAIR THE SEAT, EVEN UNDER EXTENDED WARRANTY, AND THEY WON'T ISSUE A RECALL. THIS IS A KNOWN MANUFACTURING / MECHANICAL DEFECT, AND IT SHOULD BE REPAIRED AT NO COST TO THE VEHICLE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346738August 2, 2010
SEATS
2005 NISSAN MURANO DRIVERS SIDE SEAT BACK LEFT WELD BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346637August 1, 2010
SEATS
1. NORMAL USE AND DRIVING 2. HAS FAILED 1 TIME, SEAT ROCKS EVERYTIME I TURN 3. WELDED A NEW BRACKET ON THE SEAT. THIS EVENTUALLY BROKE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346492July 31, 2010
SEATS
DRIVERS CAR SEAT RATTLES FROM SIDE TO SIDE CAUSING DIFFICULTY WHEN DRIVING - SERIOUS SAFETY HAZARD. NISSAN MURANO- 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346272July 30, 2010
LATCHES/LOCKS/LINKAGES
'05 NISSAN MURANO-THE DOOR LOCKS ON MY '05 NISSAN MURANO DO NOT ALWAYS LOCK/UNLOCK ELECTRONICALLY. SOMETIMES THEY WILL LOCK AND SOMETIMES THEY WILL NOT. I HAVE NOT BEEN ABLE TO CONSISTENTLY REPRODUCE THE PROBLEM BUT IT SEEMS THAT THE DOOR LOCK ACTUATOR IS GETTING WEAK OR SOMETHING IS PREVENTING THE PROPER CURRENT FROM GETTING TO THE ACTUATOR. IT COULD BE A COMBINATION OF THE TWO PROBLEMS, SENDING WEAK CURRENT OVER TIME HAS CAUSED THE DOOR ACTUATORS TO BECOME WEAK, AND AS A RESULT MAGNIFIED THE CURRENT PROBLEM. REGARDLESS OF WHAT HAS CAUSED THE PROBLEM, THE FACT IS, THERE ARE MULTIPLE PEOPLE HAVING THE ISSUE, AND IT IS NOT AS A RESULT OF NORMAL WEAR AND TEAR. THIS IS A MANUFACTURING OR DESIGN FLAW AND THEREFORE SHOULD BE ADDRESSED BY NISSAN. THIS IS ONE OF THE MOST BASIC FUNCTIONS OF THE CAR AND IT DOES NOT PERFORM RELIABLY. I CANNOT EVEN BEGIN TO EXPRESS THE SAFETY ISSUE OF THINKING THAT A DOOR IS LOCKED WHEN IT IS NOT. AND IF THERE IS A BIGGER ELECTRICAL PROBLEM, THEN IT MOST DEFINITELY NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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