Nissan Murano Complaints (2006)

803 consumer complaints on file.

#10380074February 3, 2011
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN UNKNOWN FLUID OBSERVED LEAKING FROM THE VEHICLE. IN ADDITION, THE STEERING WOULD INTERMITTENTLY BECOME DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THAT THE HIGH PRESSURE HOSE HAD BEGUN LEAKING AND HAD CAUSED THE FAILURE. THE DEALER ADVISED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE. THE FAILURE MILEAGE WAS 49,876 AND THE CURRENT MILEAGE WAS 52,500. UPDATED 03/15/11*LJ UPDATED 1/3/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379925February 2, 2011
SEATS
2006 NISSAN MURANO SL ELECTRIC DRIVERS SIDE SEAT FAILURE. YESTERDAY MY DRIVERS SIDE SEAT MADE A SNAPPING NOISE WHILE I WAS DRIVING IT AND THE SEAT SLUMPED / SLANTED TO THE LEFT SO I WAS LEANING TOWARD THE DRIVERS DOOR AS I WAS DRIVING. I STOPPED THE CAR AND CHECKED THE SEAT BY SHAKING IT FIRMLY. THE LEFT REAR OF THE SEAT SEEMED TO BE DETACHED FROM THE FRAME RAILS OF THE VEHICLE SO THE SEAT LITERALLY FLOPPED BACK AND FORTH. FROM THE UNDERSIDE REAR OF THE SEAT I WAS ABLE TO SEE THE BROKEN BRACKET THAT ATTACHES THE SEAT TO THE FRAME, IT IS SNAPPED/SHEARED OFF. I AM ONLY 230LBS AND HAVE HAD THE CAR FOR JUST OVER A YEAR PURCHASING IT USED. I HAVE NEVER ABUSED THE SEAT OR THE VEHICLE. AND HAVE NEVER BEEN IN AN ACCIDENT. I DID SOME RESEARCH THIS MORNING FOR A REPLACEMENT PART AND IT SEEMS MANY MURANO'S FROM ALL YEARS SUFFER THIS SAME ISSUE AND THE DEALER IS CHARGING $1000+TO FIX IT, OR YOU CAN HAVE SOMEBODY WELD THE PART. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME BUT AFTER THE RESEARCH IT IS CLEAR IT IS A MAJOR DEFECT IN THE QUALITY OF THE METAL OR THE DESIGN OF THE PART WHICH IS SUCH A MAJOR SAFETY ITEM. I WAS JUST DRIVING WHEN IT SNAPPED, HOW MANY OTHER PEOPLE WITH NISSAN VEHICLES HAVEN'T SNAPPED YET BUT ARE IN A WEAKENED STATE WHICH COULD JUST LET LOOSE DURING AN ACCIDENT. I AM GOING TO COMPLAIN TO NISSAN BUT I EXPECT IT WILL GO NO WHERE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379657January 31, 2011
SEATS
2006 NISSAN MURANO - GOT INTO THE CAR ONE DAY AND WHEN THE SEAT WENT TO REPOSITION ITSELF THERE WAS A LOUD CRACKING NOISE THAT COME FROM BELOW THE SEAT. NOW WHEN I GO AROUND CORNERS, THE SEAT SHIFTS FROM LEFT TO RIGHT (OR RIGHT TO LEFT DEPENDING ON THE CORNER). I BOUGHT AN EXTENDED WARRANTY WITH THE CAR ($1899.00) WHEN WE BOUGHT THE CAR, BUT THE DEALERSHIP HAS INFORMED ME THAT THE WARRANTY DOES NOT COVER FIXING THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379734January 31, 2011
SEATS
I DON'T RECALL A PARTICULAR INCIDENT THAT CAUSED AND INITIATED MY SEAT ISSUE WITH MY 2006 NISSAN MURANO. THE SEAT ROCKS BACK AND FORTH AND IS LEANING TOWARDS THE DRIVER'S DOOR WHEN I SIT ON IT. I WENT TO THE DEALER AND WAS TOLD THAT THE SEAT FRAME IS BROKEN AND WILL NEED TO BE REPLACED. I RESEARCHED THIS ISSUE AND FOUND OUT THAT THIS CAN POTENTIALLY INJURE SOMEONE IF THE FRAME BREAKS OFF AND CAN CAUSE A PERSON WHO IS DRIVING GET IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379596January 30, 2011
SEATS
SEAT ADJUSTER AND SEAT SLIDER GOT BROKEN IN NISSAN MURANO 2006 CAUSING DRIVER SEAT TO ROCK FROM LEFT TO RIGHT. WHEN I BROUGHT THE VEHICLE TO A SERVICE CENTER, I WAS TOLD THAT I CANNOT DRIVE IT UNTIL IT IS FIXED DUE SAFETY CONCERNS. I HAD TO FIX IT ASAP AND COST OF THE REPAIR WAS $1475. SEARCHING INTERNET I DISCOVERED THAT IT IS RATHER COMMON PROBLEM FOR MURANOS FROM 2003 TO 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379533January 29, 2011
SEATS
I PURCHASED MY 2006 MURANO FROM NISSAN OF GARDEN CITY AROUND JULY OF 2010, AFTER FILING OUT THE PAPERWORK FOR IT I NOTICED WHEN I GOT INTO THE CAR THE SEAT FELT ODD. I ASKED THE REP WHAT'S WRONG WITH IT HE SAID "OOOHH GET BRING IT BACK TOMORROW WE WILL GET IT CHECKED OUT FREE OF CHARGE". THOSE WERE HIS EXACT WORDS. I SAID OKAY NO BIG DEAL, TOOK THE VEHICLE DOWN THE NEXT MORNING LET THEM LOOK AT IT I RECEIVED A CALL TELLING ME THE SEAT FRAME NEEDS TO BE REPLACED, THEY REPLACED IT FOR FREE. MONTHS GO NO ISSUE UNTIL ONE DAY I'M DRIVING WITH MY NEPHEW IN THE BACK AND I GO TO TAKE A TURN AND THE SEAT FRAME SNAPPED AGAIN NEARLY CAUSING ME TO HIT THE CAR IN THE OTHER LANE. I FOUND A PLACE TO PULL OVER AND LOOKED UNDER THE SEAT AND NOTICED THE FRAME WAS BROKEN AGAIN. I PROCEEDED TO CALL MY DEALER I TALKED TO THE REP HE SAID HE WOULD HAVE TO SEE IF IT'S UNDER WARRANTY, HE SAID HE WOULD CALL ME BACK HE NEVER DID. EXTREMELY VEX I CALLED NISSAN TALKED TO A REP THE FIRST TIME COMPLETE BONE HEAD. TALKED TO ANOTHER REP NAMED YOLANDA BROWN SHE CALLED THE DEALERSHIP TOLD ME TO BRING IT IN TO THEM, I HAVEN'T DONE THIS YET BECAUSE SCHOOL IS NOW IN SESSION AND I'M TIED UP, HOWEVER I WILL BE TAKING IT DOWN THERE THIS WEEK. I'VE DONE MY RESEARCH ON THIS FAILURE OF A DESIGN FOR A SEAT. I DON'T UNDERSTAND HOW NISSAN COULD PUT SUCH A POOR QUALITY PRODUCT IN THEIR CAR. WHEREVER I LOOK EVERYONE IS SAYING TAKE IT TO YOUR LOCAL MECHANIC AND LET HIM WELD IT OR FABRICATE A PART FOR YOU. IF THINGS DO NOT WORK OUT WITH NISSAN I MIGHT GO THAT ROUTE. HOWEVER IT'S BEEN NOTED TO NISSAN THAT IF I GET INTO AN ACCIDENT BECAUSE OF THIS PART FAILING I WILL SUE THEM. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376934January 17, 2011
SEATS
MY WIFE WAS DRIVING OUR 2006 NISSAN MURANO. UPON TAKING A TURN, THE DRIVERS SEAT SUDDENLY SHIFTED TO ONE SIDE. (MY WIFE IS MEDIUM BUILD, ABOUT 155 POUNDS.) WHEN SHE RETURNED HOME, I INSPECTED THE SEAT AND FOUND THAT ONE OF THE MOUNTING BRACES UNDER THE SEAT HAD BROKEN. THE SEAT NOW ROCKS SIDE TO SIDE. I RESEARCHED THIS ON LINE AND FOUND THAT THIS IS NOT AT ALL AN UNUSUAL THING THAT HAPPENS TO THESE SEATS. I WENT TO MY LOCAL NISSAN DEALER AND WAS TOLD THEY HAVE HAD 4 CASES OF THIS HAPPENING RECENTLY. THE SERVICE MAN (SCOTT) EVEN TOLD ME THIS HAPPENED TO HIS 2005 MURANO. THEIR SOLUTION WAS TO REPLACE THE ENTIRE SEAT AT AN ESTIMATED COST OF $1100. EVEN IF I REPLACED THE ENTIRE SEAT, THERE IS NO GUARANTEE THAT THE NEW SEAT WOULDN'T BREAK AS WELL, SINCE IT IS THE SAME DESIGN. THEY AGREED THAT THERE HAS BEEN PROBLEMS WITH THE SEATS, NOT ONLY ON THE 2006 MODELS, BUT OTHER YEARS AS WELL. SINCE MY VEHICLE WAS MORE THAN 36 MONTH OLD, THERE WAS NO WARRANTY OR REPLACEMENT OF ANY KIND OFFERED BY NISSAN. THEY AGREED THAT ALL THAT NEEDED TO BE DONE WAS TO REMOVE THE SEAT AND SPOT WELD THE BROKEN BRACKET, BUT THAT THEY "HAD NO WELDING EQUIPMENT" AND SUGGESTED I FIND SOMEONE WHO WELDS AND TAKE CARE OF IT MYSELF. IT SEEMS TO ME THAT NISSAN WOULD BE CONCERNED THAT ONE OF THESE SEATS MIGHT BREAK WHILE AT EXPRESSWAY SPEEDS, CAUSING THE DRIVER TO OVERSHIFT AND BE INVOLVED IN AN ACCIDENT. IT IS MY HOPE THAT SOMETHING BE DONE BY NISSAN TO REMEDY THIS POTENTIALLY DANGEROUS SITUATION. I AM CURRENTLY DRIVING THIS VEHICLE WITH A 4X4 AND 2X4 BLOCK PROPPED UNDER THE SEAT TO KEEP IT FROM ROCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376867January 16, 2011
VISIBILITY
SUN VISORS ON MY 2006 NISSAN MURANO FALL DOWN WHEN I GO OVER ROUGH PAVEMENT OR DIPS. I PUSH THEM BACK IN PLACE, AND AS I AM DRIVING THEY START WORKING THEIR WAY TO THE DOWN POSITION. DEALER SAYS MY EXTENDED WARRANTY WILL NOT COVER IT. THIS IS DEFINITELY AS DEFECT IN PART WORKMANSHIP. NISSAN NEEDS TO ADMIT PARTS ARE DEFECTIVE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376655January 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS ABOUT TO PARK THE 2006 MURANO (SL, AWD), ABOUT 3 YARDS FROM REACHING THE SPOT. THE CAR SUDDENLY ACCELERATED FORWARD AND HIT THE CONCRETE WALL HARD, DAMAGING THE FRONT BUMPER - I COULD NOT REACT TO BRAKE THE CAR IN TIME. IT'S RATHER SCARY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376131January 10, 2011
STEERING
I HAVE A 2006 NISSAN MURANO. IN DECEMBER OF 2010 I NOTICED THE POWER STEERING RESERVOIR WAS AS LOW, AND REFILLED IT. THREE DAYS LATER A NOTICED A LEAK UNDER THE CAR WHERE I PARKED, AND THE POWER STEERING RESERVOIR WAS EMPTY AGAIN. SINCE THEN I HAVE FOUND OUT THE HIGH PRESSURE HOSE TO THE POWER STEERING NEEDS TO BE REPLACED. THE CAR HAS ONLY 52,000 MILES ON IT. I DID SOME INVESTIGATION ON THE INTERNET AND FOUND THIS A COMMON PROBLEM FOR THIS CAR. I BELIEVE THIS SHOULD BE A RECALL ISSUE FOR NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375293January 9, 2011
SEATS
WHILE DRIVING HOME ON A SMOOTH, EVEN SURFACE ROAD, I HEARD A "SNAP" AND FELT MY DRIVER'S SEAT COLLAPSE/SAG NOTICEABLY. FURTHER INVESTIGATION REVEALED THAT THE SEAT TRACK (OR ADJUSTER ASSEMBLY) HAD BROKEN ON THE BACK LEFT MOUNT. AT FIRST IT LOOKED LIKE A NEW TRIANGULAR BRACKET WOULD BE NEEDED TO REPAIR THE BREAK, BUT IT TURNS OUT THAT THE TRACK IS ONE ENTIRE ASSEMBLY. NO ROUGH RIDING OR DRIVING CONDITIONS WERE PRESENT AT THE TIME OF THE BREAK. I DO NOT DO ANY ROUGH/OFF ROAD DRIVING. I HAVE READ NUMEROUS COMPLAINTS ABOUT MURANO SEATS BREAKING ON THE INTERNET FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374821January 5, 2011
SEATS
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE DRIVERS SIDE SEAT METAL BRACKET WAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT IT WOULD COST HIM $1300 FOR THE REPAIRS. THERE WERE NO RECALLS OR WARRANTIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. . UPDATED 03/03/11 *BF THE CONSUMER STATED THE SEAT ROCKS DRASTICALLY SIDE TO SIDE AND UP AND DOWN AS HE TURNS THE VEHICLE OR HITS A BUMP IN THE ROAD. THE CONSUMER WAS INFORMED A NEW SEAT FRAME WOULD COST $ 1500 UPDATED 05/06/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373689January 1, 2011
SEATS
ON 12/28/10 I WAS RETURNING FROM A SKIING TRIP AND STOPPED WITH MY KIDS FOR SOME FAST FOOD. UPON RETURNING TO MY 2006 NISSAN MURANO, I OPENED THE DOOR AND AS SOON AS I SAT ON THE DRIVERS SEAT, I HEARD A "BANG" AND THE LEFT REAR SIDE OF THE DRIVER'S SEAT SANK. UPON FURTHER INSPECTION I FOUND THAT THE LEFT REAR MOUNTING BRACKET ON THE SEAT HAD SNAPPED. MY VEHICLE IS 5 YRS. OLD AND I JUST HIT 165,000 MILES. OVER THE YEARS, I HAVE OWNED 8 OTHER CARS PRIOR TO THIS MURANO AND HAVE PUT MILEAGE ON THEM RANGING FROM 157,000 (CHEVY MALIBU) TO 98,000 (DODGE SPIRIT) AND HAVE NEVER EXPERIENCED SUCH A PROBLEM. A SEAT BRACKET IS A NON-MOVING PART AND IS CRITICAL TO DRIVER/PASSENGER SAFETY IN THAT IT KEEPS THE OCCUPANT STABLE SO THAT THE SEAT BELTS CAN PROPERLY RESTRAIN IN THE EVENT OF A CRASH. NOW WHEN I SIT IN THE SEAT I TIP TO THE LEFT (TOWARDS THE DOOR) AND THE SEAT MOVES UP/DOWN WHEN I MAKE TURNS. THIS IS NOT A SAFE CONDITION. I HAVE SEEN MANY COMPLAINTS ABOUT THIS PROBLEM IN INTERNET FORUMS AND IT JUST SEEMS RIDICULOUS TO ME THAT A METAL, NON-MOVING PART SITUATED INSIDE THE VEHICLE (AND NOT SUBJECT TO RUST OR WHETHER) THAT IS SO CRITICAL TO SAFETY SHOULD JUST SPONTANEOUSLY FAIL. IF I WERE A LARGER PERSON, I COULD POSSIBLY UNDERSTAND, HOWEVER, AT 200LBS. I AM NOT MUCH OUT OF THE RANGE OF THE AVERAGE AMERICAN MALE AND SUCH A PART SHOULD BE DESIGNED TO HANDLE SUCH STRESSES. GOD KNOWS HOW THIS BRACKET WOULD HAVE HANDLED A CRASH! THIS PROBLEM NEEDS TO BE RECTIFIED VIA A RECALL AS IT APPEARS THAT NISSAN DEALERS ARE CHARGING FROM $500 TO $1,200 TO REPAIR THIS PROBLEM. TOTALLY UNACCEPTABLE FOR A SAFETY RELATED COMPONENT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373710January 1, 2011
POWER TRAIN
2006 MURANO LIKE TO ACT LIKE A TOYOTA HOLD BRAKE WILL NOT STOP TWO TIMES RAN WIFE THROUGH STOP LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373199December 29, 2010
VISIBILITY
2006 NISSAN MURANO. SUN VISORS KEEP FALLING DOWN OBSTRUCTING VIEW. PLEASE HAVE NISSAN ISSUE A RECALL TO FIX THIS PROBLEM. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374132December 28, 2010
SEATS
FRONT DRIVERS SIDE SEAT BRACKET BROKE WHILE DRIVING THE SEAT IS INSTABLE AND ROCKS WHEN MAKING TURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372255December 23, 2010
FUEL SYSTEM, GASOLINE
I HAVE A VERY HARD TIME PUMPING GAS INTO MY 2006 NISSAN MURANO S. AFTER A GALLON OR TWO THE FUEL PUMP HANDLE WILL KICK OFF AND STOP PUMPING. I HAVE BEEN TOLD THIS IS BECAUSE OF THE VENTING SYSTEM. I FIRST BROUGHT THE CAR IN FOR THIS ISSUE IN 2006. I ENDED UP PICKING IT UP AND THEN TAKING IT RIGHT BACK BECAUSE I COULDN'T PUT GAS INTO IT AT THE STATION DOWN THE ROAD. IT WAS AGAIN SERVICED FOR THE SAME THING IN 2008 AND THEN AGAIN IN 2009. THE VEHICLE IS CURRENTLY BACK IN THE SHOP FOR THE SAME COMPLAINT. I HAVE TO PUMP GAS INTO A PORTABLE GAS CAN AND THEN POUR IT INTO THE MURANO. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372140December 22, 2010
SEATS
2006 NISSAN MURANO, BROKEN DRIVER'S SEAT FRAME. FAILED WHILE DRIVING, TURNING AT AN INTERSECTION. TEMPORARILY LOST CONTROL OF THE VEHICLE AND ALMOST HIT AN ONCOMING CAR. THE SEAT FRAME REPAIR COST AT THE DEALER IS NEARLY $1,400. NISSAN HAS REFUSED TO PROVIDE ANY FINANCIAL ASSISTANCE FOR THE REPAIR CITING IT NOT BEING THE SAFETY HAZARD AND THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THIS IS A PART THAT SHOULD NEVER BREAK ON A VEHICLE, LET ALONE A VEHICLE THAT IS ONLY 4 YEARS OLD. I AM SERIOUSLY CONCERNED ABOUT THE ABILITY OF THE SEAT TO MAINTAIN ITS STRUCTURAL INTEGRITY IN THE EVENT OF AN ACCIDENT. DUE TO THE SAFETY CONCERN THAT I HAVE WITH THIS SEAT AND WHAT COULD POTENTIALLY HAPPEN IN AN ACCIDENT, I WILL BE SELLING IT WHEN I HAVE IT PAID FOR IN A FEW SHORT MONTHS AND WILL NOT PURCHASE ANOTHER ONE. NISSAN'S HANDLING OF THIS ISSUE HAS COST THEM MY FUTURE BUSINESS. I DID SOME INTERNET RESEARCH ON THIS ISSUE WHICH LED ME TO THIS SITE AS WELL AS UNCOVERED A HOST OF THE VERY SAME ISSUE WITH OTHER MURANOS. IT APPEARS TO BE A SYSTEMATIC PROBLEM WITH MURANOS OF THIS VINTAGE. NISSAN DOES NOT AGREE THAT THIS IS A SAFETY CONCERN. I DISAGREE WITH THEIR ASSESSMENT AS A SEAT COMING UNATTACHED FROM THE VEHICLE'S FRAME HAS THE POTENTIAL FOR SERIOUS INJURY. VIN NUMBER AVAILABLE UPON REQUEST.* TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371731December 20, 2010
SEATS
THE MOUNT UNDER THE LEFT SIDE OF THE DRIVER'S SEAT SUDDENLY BROKE AND DETACHED FROM THE FRAME. IT WAS EXTREMELY DIFFICULT TO DRIVE/OPERATE THE VEHICLE SINCE THE DRIVER'S SEAT WAS LEANING SEVERLY TO THE LEFT AND MOVING AROUND. IF THERE HAD BEEN AN ACCIDENT, THE SEAT WOULD HAVE MOST LIKELY BECOME COMPLETELY SEPERATED FROM THE CAR SINCE THERE WAS ONLY 1 BRACKET HOLDING IT ON INSTEAD OF 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371158December 18, 2010
SEATS
2006 NISSAN MURANO DRIVER'S SEAT BRACKET BROKE WHEN SITTING IN SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano