Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10473046August 30, 2012
VISIBILITY
DRVER SIDE SUN VISOR DROPS SUDDENLY WHILE DRIVING OBSTRUCTING VIEW. IT DROPS AGAIN EVERY TIME I HIT A BUMP IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472916August 29, 2012
SEATS
DRIVERS SIDE SEAT LEFT REAR BRACKET CONNECTING THE SEAT TO THE SEAT ADJUSTER ASSEMBLY BROKE, CAUSING THE SEAT TO MOVE FREELY UP AND DOWN, ESPECIALLY WHILE TURNING. THIS SEEMS TO BE A COMMON OCCURRENCE ON THIS VEHICLE BASED ON WHAT I'VE READ IN FORUMS. THIS COULD BE VERY DANGEROUS WHILE YOU ARE TURNING YOUR SEAT UNEXPECTEDLY LIFTS UP AND COULD CAUSE YOU TO LET GO OF THE STEERING WHEEL AND CRASH. THE FOLLOWING WEBPAGE HAS COMMENTS FROM SEVERAL MURANO OWNERS WHO HAVE EXPERIENCED THE SAME. HTTP://WWW.NISSANMURANO.ORG/FORUMS/66-PROBLEMS/1548-DRIVERS-SEAT-10.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470505August 13, 2012
STEERING, POWER TRAIN
I NOTICED POWER STEERING FLUID ON THE CONCRETE UNDER MY VEHICLE. A MECHANIC TOLD ME MY HOSE WAS LEAKING AND I FOUND OUT IT COST ABOUT $500.00 TO FIX. I CHECKED WITH NISSAN DEALER TO SEE IF THERE WAS A RECALL. HE TOLD ME NO. THERE SHOULD BE A RECALL ON THIS PROBLEM BECAUSE IT IS DANGEROUS. THE FLUID IS ALL UNDERNEATH MY VEHICLE. THE FLUID COULD IGNITE BY HITTING THE EXHAUST PIPE OR ANYTHING HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470156August 10, 2012
SEATS
THE REAR BRACKET ON THE DRIVER SIDE SEAT CRACKED. IT WAS ON THE LEFT SIDE OF THE REAR BRACKET. THIS CAUSED THE SEAT TO BE LOWER ON THAT SIDE. IT ALSO CAUSED THE SEAT TO ROCK BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470182August 10, 2012
SEATS
WHILE TAKING A LEFT HAND TURN, THE DRIVERS SIDE SEAT BROKE..MAKING IT LEAN TO THE LEFT. I FELL INTO THE DOOR AND SWERVED INTO THE OTHER LANE. THE SEAT NOW ROCKS BACK AND FORTH LIKE A ROCKING CHAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466937July 22, 2012
SEATS
I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND HEARD A POPPING SOUND. MY SEAT MOVED AND THEN IT STARTED ROCKING. IT SCARED ME SO BAD THAT I PULLED OFF THE ROAD TO SEE WHAT HAPPENED. I COULD TELL THAT SOMETHING SERIOUS HAD BROKEN AND DROVE BACK HOME TO FIND THAT THE WELD HAD COME APART. I FELT LIKE I WAS DRIVING, SITTING IN A ROCKING CHAIR. THIS IS A SERIOUS PROBLEM AND SHOULD BE FIXED AND PAID FOR BY NISSAN. I HAVE NEVER OWNED A VEHICLE THAT THE SEAT BROKE LIKE THIS. WE HAVE HAD SOME OF OUR CARS AND TRUCKS OVER 15 YEARS! IF THIS IS NOT A RECALL PROBLEM THEN NISSAN HAS LOST ME AND MY FAMILY AS CUSTOMERS FOR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466699July 20, 2012
STEERING, WHEELS
NOTICED FLUIDS ON GARAGE FLOOR UNDER MY NISSAN MURANO. UPON CHECKING FLUID LEVELS IT WAS DETERMINED TO BE POWER STEERING FLUID LEVELS THAT WERE LOW. FURTHER INVESTIGATION INDICATED THAT THE POWER STEERING HOSE WAS LEAKING. THIS HAS SEEMED TO BE A PROBLEM WITH THE NISSAN FLEET AS A WHOLE, BUT AS OF YET NO RECALLS HAVE BEEN INITIATED. THIS IS A DANGEROUS SITUATION TO BE IN BECAUSE OF THE POSSIBLE ACCIDENTS THAT LOW FLUID LEVEL POSES AND THE POSSIBILITY OF INITIATING A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466661July 19, 2012
VISIBILITY/WIPER
WHILE DRIVING ON A MAJOR INTERSTATE, WITH MY VISOR PUSHED FORWARD TOWARD THE WINDSHIELD TO BLOCK THE SUN, THE DRIVER'S SIDE VISOR FALLS INTO MY LINE OF VISION. THIS CAUSES ME TO SWERVE WHILE ENTERING A CURVE AND JUST MISS ANOTHER VEHICLE. I QUICKLY PUSH UP THE VISOR AND TO MY DISMAY, IT WILL NOT STAY UPRIGHT; NEITHER UPRIGHT TOWARDS THE WINDSHIELD NOR UPRIGHT TOWARDS THE CEILING. THE DEALERSHIP STATES THIS IS NOT A RECALL AND IS NOT COVERED UNDER THE WARRANTY. I HAVE LOOKED AT MULTIPLE THREADS AND SPOKEN WITH MULTIPLE FRIENDS WHO HAVE ALL HAD THIS SAME ISSUE WITH THE 1ST GENERATION NISSAN MURANOS (2003-2008). THIS IS A SAFETY ISSUE AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE VISORS SHOULD BE RECALLED AND REPLACED BEFORE SOMEONE GETS HURT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464463July 6, 2012
SEATS
WHILE DRIVING, THE SEAT BROKE AND SUNK TO THE LEFT CAUSING ME TO SWERVE ON THE FREEWAY INTO AN ADJACENT LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463003June 25, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE PARKED, THE CONTACT ATTEMPTED TO RAISE THE FRONT DRIVER'S SEAT AND NOTICED THAT ONLY PART OF THE SEAT WOULD RISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE SEAT HARNESS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462265June 19, 2012
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN
NISSAN DEALER INFORMED ME THAT THE TRANSFER CASE SEAL IS BROKEN AND NEEDS TO BE RESEALED. ONLY NISSAN HAS SERVICED THE TRANSMISSION FLUID. THIS SEEMS TO BE A NISSAN CONTINUOUSLY VARIABLE TRANSMISSION (CVT)-RELATED PROBLEM. THE CAR HAS 66,000 MILES ON IT, AND THE WARRANTY ON THE CVT WAS PREVIOUSLY DOUBLED TO 120,000 MILES. THE ORIGINAL WARRANTY WAS FOR 60,000 MILES. HOWEVER, NISSAN ALLEGES THAT THE TRANSFER CASE IS UNRELATED TO THE CVT AND THEREFORE, NOT COVERED BY THE EXTENDED WARRANTY. THIS SEEMS TO BE DISINGENUOUS, AT BEST. FROM POLLS AND THREADS I'VE SEEN, IT SEEMS THAT THIS IS A FREQUENT PROBLEM IN MURANOS AND NISSAN IS ATTEMPTING TO PUT UP A WALL INSTEAD OF ACCEPTING RESPONSIBILITY. IT SEEMS THAT THERE IS A WIDESPREAD PROBLEM THAT HAS BEEN GOING ON FOR THE DURATION OF THE MURANO LIFE CYCLE, ACROSS THE YEARS, AND AS IS SOMEWHAT TYPICAL OF POWERTRAIN PROBLEMS, THEY DON'T MANIFEST FOR A NUMBER OF YEARS AND MILES. THE THREADS INDICATE THAT RESEALING THE TRANSFER CASE (FOR AN EXORBITANT $1250) ONLY STAVES OFF THE FAILURE AND THAT IT OCCURS AGAIN. THIS RECURRING PROBLEM EVENTUALLY MANIFESTS IN FAILURE OF THE CVT ITSELF. IN THAT CASE IT COSTS IN THE RANGE OF $6500 TO REPAIR. THERE SEEMS TO BE A DESIGN FLAW HERE THAT SHOULD BE ADDRESSED. IF THE CVT SEIZES UP ON THE ROAD IT COULD CERTAINLY BE A MAJOR SAFETY ISSUE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461900June 15, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WAS FRACTURED. HE HAD TO PLACE A BRICK UNDER THE SEAT IN ORDER FOR THE SEAT TO REMAIN UPRIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THEY NEEDED TO REPLACE THE FRAME OF THE SEAT. THE MANUFACTURER WAS CONTACTED AND BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 67,229 AND THE CURRENT MILEAGE WAS 67,635. UPDATED 08-07-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461425June 13, 2012
SEATS
THIS IS A FOLLOW UP TO MY PREVIOUS COMPLAINT, WHICH DOCUMENTED THE SUDDEN COLLAPSE OF THE DRIVER'S SEAT IN MY NISSAN MURANO. IN 2009, NHTSA RULED THAT THIS DEFECT WAS NOT A SAFETY ISSUE, BASED ON THE FACT THAT ONLY THREE MINOR INJURIES HAD BEEN REPORTED. HOWEVER, I RECENTLY CAME ACROSS INFORMATION THAT THE BISNAR CHASE LAW FIRM HAS FILED TWO AUTO PRODUCTS LIABILITY LAWSUITS AGAINST NISSAN -- ONE FOR A CATASTROPHIC INJURY AND THE OTHER FOR A FATAL INJURY -- WHICH APPEAR TO BE DIRECTLY RELATED TO THE NISSAN DRIVER'S SEAT DEFECT. THE INFORMATION APPEARS ON THE LAW FIRM'S WEBSITE, AS WELL AS ON THOSE OF SOME NEWS ORGANIZATIONS. IN LIGHT OF THIS RECENT INFORMATION, I RECOMMEND THAT NHTSA RE-OPEN ITS INVESTIGATION, IN ORDER THAT THIS VERY DANGEROUS DEFECT CAN BE RESOLVED PRIOR TO ANY ADDITIONAL FATALITIES AND/OR CATASTROPHIC INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461132June 10, 2012
SEATS
DRIVERS SIDE SEAT FRAME BROKE. THE LEFT REAR BRACKET SNAPPED WHILE I WAS DRIVING ON FREEWAY!!! THIS APPEARS TO BE A COMMON ISSUE THAT NISSAN KNOWS ABOUT. THERE SHOULD BE A RECALL, AS THIS IS EXTREMELY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461088June 9, 2012
SEATS
MY WIFE TOOK THE KIDS OUT OF THE CAR TO THE HOUSE AND RETURN TO PUT THE MURANO'07 INTO THE GARAGE. WHEN SHE SAT IN THE SEAT IT WAS LOOSE AND FELT THAT IT HAD BROKEN. SHE SAID IT FELT LOOSE WHEN SHE WENT TO PICK UP THE KIDS. I CHECKED THE SEAT AND IT WAS BROKEN ON THE BOTTOM BEAM THAT SUPPORTS THE CUSHION TO THE SEAT. THIS SHOULD NOT HAVE HAPPENED JUST FROM SEATING IN THE SEAT. ALSO, TOOK THE VEHICLE TO A NISSAN DEALER AND THEY STATED THAT THE SEAT ASSEMBLY NEEDS TO BE REPLACED WHICH WILL COST ABOUT $1500.00. THIS IS AN OUTRAGEOUS PRICE TO PAY FOR SOMETHING THAT SHOULD HAVE NOT BROKEN FROM NORMAL USE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460941June 7, 2012
SEATS
THERE WAS A POP AND THE LEFT SIDE OF THE DRIVERS SEAT DROPPED DOWN SLIGHTLY. WHEN I TRIED TO ADJUST ONLY RIGHT SIDE OF THE SEAT WOULD MOVE UP OR DOWN. LOOKING ON THE INTERNET THIS SEAMS TO BE A BIG PROBLEM FOR NISSAN IN THESE MODEL YEARS. REFERENCE SERVICE BULLETIN BT05-12D NTB085-043D DATED DECEMBER 16, 2009. IF THE SEAT WAS TO FALL BACK IN WOULD HAVE CAUSED AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460289June 1, 2012
STEERING
A LEAK DEVELOPED AND PROGRESSIVELY GOT WORSE. IT WAS DETERMINED IT WAS POWER STEERING FLUID. I PUT THE CAR ON THE LIFT AND IT LOOKED TO BE COMING FROM ONE OF THE HOSES. AFTER READING THESE PREVIOUS COMPLAINTS, I FIGURED IT PROBABLY WAS THE HIGH PRESSURE HOSE. INDEED IT WAS, THE REPAIR COST BEING $500. I CONTACTED NISSAN CONSUMER AFFAIRS AND FILED A COMPLAINT. I DON'T EXPECT ANY COMPENSATION, AS THEY TOLD ME IT WOULD BE BASED ON HOW MUCH SERVICE I HAD DONE PREVIOUSLY AT THE DEALER. I DO MY OWN MAINTENANCE, OIL CHANGES (I ONLY USE MOBIL1), SO IT WOULD BE BASED ON WHATEVER PREVIOUS PROBLEMS I HAD THAT I TOOK IT TO THE DEALER TO RESOLVE. THIS CAR HAS ONLY 31400 MILES ON IT, AND JUST WENT OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460123May 31, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LEFT SIDE BRACKET ON THE DRIVER'S SEAT FRACTURED AS THE BRAKES WERE APPLIED, CAUSING THE SEAT TO LEAN FORWARD. THE SEAT WOULD CONTINUOUSLY ROCK BACK AND FOURTH BETWEEN ACCELERATION AND DECELERATION. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT SELL JUST THE BRACKET SEPARATELY AND THAT HE WOULD HAVE TO REPLACE THE ENTIRE SEAT ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 35,800. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459507May 24, 2012
SEATS
I WAS GETTING INTO THE VEHICLE WHEN I HEARD A LOUD CRACK AND THE DRIVERS SEAT STARTED TO WOBBLE. SURE ENOUGH LIKE DOZENS OF OTHER "VICTIMS" THE FRONT BRACKET CONNECTING THE SEAT TO THE FRAME SNAPPED. THANK GOODNESS I WAS PARKED WHEN THIS HAPPENED. LUCKILY. I WAS ABLE TO HAVE THE DEALERSHIP WELD THE SEAT FRAME TOGETHER, BUT THEY ADMIT IT PROBABLY WILL NOT HOLD FOR LONG. NISSAN IS WELL AWARE OF THIS ISSUE AND REFUSES TO DO ANYTHING ABOUT IT EXCEPT FORCE THEIR CUSTOMERS TO PAY $1000 OR MORE TO HAVE THE SEAT REPLACED. THEY CLAIM IT IS NOT A SAFETY ISSUE, SO UNFORTUNATELY I GUESS IT WILL TAKE SOMEONE GETTING KILLED AND THE SUBSEQUENT LAWSUIT TO GET THEIR ATTENTION. POOR DESIGN ON SOMETHING THAT SHOULD NOT WEAR OUT OVER THE LIFE OF THE CAR AND WORSE YET IS THE MANUFACTURER'S ATTITUDE TOWARD THEIR CUSTOMER BASE FOR A KNOWN AND WELL DOCUMENTED FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459404May 23, 2012
SEATS
SEAT LIFTER FAILED TO RAISE THE SEAT ON LEFT SIDE SIDE WHILE THE RIGHT SIDE WORKED. DEALER STATES THIS IS A COMMON FAILURE FOR THE MURANO (ALONG WITH SEAT RAILS BREAKING). THIS IS A SAFETY ISSUE AS A DRIVER NEEDS THE SEAT TO BE THE RIGHT HEIGHT TO SEE OUT THE WINDOWS AND BE ABLE TO USE THE MIRRORS. THIS SHOULD BE COVERED BY A RECALL ON ALL AFFECTED NISSAN VEHICLES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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