Nissan Murano Complaints (2003)
800 consumer complaints on file.
- #10247781November 5, 2008SEATS
THE METAL FRAME UNDER THE DRIVERS SEAT BROKE IN TWO PLACES ALLOWING THE SEAT TO ROCK SIDE TO SIDE. ITS THE FRAME DIRECTLY UNDER THE SEAT AND NOT THE ASSEMBLY BOLTED TO FLOOR. I CONSIDER THIS A SAFETY DEFECT BECAUSE THE CAR HAS NOT HAD ANY ROUGH USE AND HAS BEEN PROPERLY MAINTAINED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247671November 4, 2008SEATS
2003 NISSAN MURANO, POWER DRIVER'S SEAT FAILURE, UNABLE TO ADJUST, BROKEN DRIVE GEAR, HAPPENED AS SEAT AUTOMATICALLY MOVED TO PRESET DRIVING POSITION WHEN KEY WAS INSERTED INTO IGNITION SWITCH, UNABLE TO ADJUST SEAT TO SAFE DRIVING POSITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247499November 3, 2008SEATS
THE FRAME IN THE DRIVERS SEAT CRACKED, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE ON TURNS. SPECIFICALLY THE FRAME CRACKED ON THE LEFT REAR SIDE OF THE DRIVERS SEAT, SO WHEN I TOOK LEFT TURNS, THE SEAT WOULD TILT TO THE RIGHT. VERY DANGEROUS FEELING. MY VEHICLE WAS PAST THE 36K WARRANTY (I HAD 50K ON A 5 YEAR OLD MURANO) SO THIS WAS NOT COVERED BY NISSAN. I THINK THERE SHOULD BE SAFETY RECALL SINCE THIS IS APPARENTLY A VERY COMMON ISSUE ON MURANOS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247207October 30, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE TWO PROBLEMS WITH THE CAR THAT SEEM TO KEEP HAPPENING OVER AND OVER AGAIN, BROKEN BOOT STRUTS, BUT THE MAJOR IS WITH THE ACCELERATION/CVT SYSTEM. IT ALL OF A SUDDEN GIVES NO GAS WHEN YOU PUSH AND THEN SURGES FORWARD AT A HIGH SPEED WHICH IS VERY VERY DANGEROUS- AFTER READING MANY OTHERS POSTS IT SEEMS THAT THIS IS A VERY COMMON PROBLEM FOR THE 03' MURANO, FOR A VEHICLE THAT HAS A LITTLE OVER 65,000 MILES JUST HAD THE MAJOR 60K SERVICE DONE AND HAS HAD ALL REGULAR SERVICE VISITS BY DEALER AND I AM VERY CONCERNED FOR MY SAFETY AND THIS DEFINITELY SEEMS LIKE A RECALL PROBLEM- REPLACED CRANKSHAFT POSITION SENSORS, SENSOR ASM, CAMSHAFT, GASKET SILL RING RUBB, O RINGS, ETC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246342October 22, 2008POWER TRAIN
MY 17 YEAR OLD DAUGHTER WAS DRIVING MY 03 NISSAN MURANO TO SCHOOL WHEN SHE STOPPED TO PAY A TOLL. WHEN SHE TRIED TO TAKE OFF AGAIN THE CAR WOULD NOT MOVE. ONCE THE CAR GOT TO 4000 RPM'S IT TOOK OFF AGAIN. THE PROBLEM STOPPED OCCURRING FOR A COUPLE OF DAYS AND THEN IT HAPPENED AGAIN. AFTER THAT IT STARTED TO HAPPEN FREQUENTLY. AFTER TAKING THE CAR TO THE DEALER I WAS TOLD THEY WERE NOT SURE WHAT WAS WRONG WITH IT BECAUSE A LOT OF DIFFERENT CODES WERE COMING UP. EVENTUALLY I WAS TOLD THAT I NEEDED TO GET A WHOLE NEW CVT TRANSMISSION. THIS PROBLEM IS VERY UNSAFE AND COULD HAVE CAUSED MY CHILD TO HAVE A SERIOUS ACCIDENT ON A BUSY HIGHWAY. THIS ACCIDENT COULD HAVE CAUSED HER , HER LIFE. THE OLD TRANSMISSION IS NOT AVAILABLE BECAUSE THE DEALERSHIP I BROUGHT IT TO TOLD ME THAT THEY WERE GOING TO REPAIR IT AND RE SELL IT! I THINK THAT GIVING THE TRANSMISSION TO ANYONE IS A VERY DANGEROUS IDEA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246188October 21, 2008ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING THE CAR FOR ABOUT 30 MIN OR SO EVERY TIME I STEP ON THE ACCELERATOR PEDAL THE CAR IS DELAYED IN MOVING. IN ADDITION EVERY TIME I DRIVE THE CAR I LOSE POWER. THE CHECK ENGINE LIGHT COMES ON AND THE CAR SLOWS TO A CRAWL AND STOPS. I WILL THEN HAVE TO COAST THE CAR OFF TO THE SIDE OF THE ROAD. WAIT A FEW MIN AND THEN RESTART. THIS IS VERY SCARY EVERY TIME I TRY TO MAKE LEFT HAND TURNS. OTHER TIMES I AM DRIVING IT JUST WILL NOT MOVE FOR A LONG 5 TO 8 SEC DELAY. CARS COMING AT ME IN AT ANY SPEED HAVE ALMOST HIT ME. THERE WERE NO WARNINGS PRIOR THE STALLING. THIS HAPPENS EVERY SINGLE TIME I DRIVE THE CAR. I READ THERE WAS A NHTSA RECALL# 03V455000. THE THROTTLE BODY 3 TIMES, TRANSMISSION 2 TIMES. MOTOR MOUNTS AND A HOST OF OTHER PARTS. LET'S SEE OH YEAH THE TCM TWICE. VALVE BODY REPLACED. MILES AT 105,000. I HAVE SPENT OVER $900.00 PLUS. THE DEALERSHIP I BOUGHT IT FROM WON'T TAKE IT BACK. AT THIS POINT I JUST WANT OUT OF THIS CAR. COULD ANYONE HELP ME? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246229October 21, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE TRANSFER CASE. HE HAD NOT NOTICED ANY ISSUES, SUCH AS DIFFICULTY SHIFTING. THE DEALER STATED THAT THE TRANSFER CASE INNER SEAL NEEDED TO BE REPLACED. HE SPOKE WITH THE MANUFACTURER WHO STARTED A CASE AND STATED THAT THEY WOULD GET BACK TO HIM WITH THE RESOLUTION. THE CURRENT MILEAGE WAS APPROXIMATELY 49,700 AND FAILURE MILEAGE WAS APPROXIMATELY 49,000. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10245343October 14, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 MURANO AND HAVE HAD PROBLEMS WITH TRANSMISSION THAT THE DEALER LIED TO ME ABOUT. AS I WAS PULLING INTO TRAFFIC THE CAR JERKED AFTER PRESSING THE ACCELERATOR AND JUMPED IN THE ROAD WHICH PROVED TO BE VERY DANGEROUS. THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND NISSAN SHOULD RECALL IT. I SPENT OVER $4500.00 TO REPAIR THIS. IT IS A FACTORY DEFECT THAT NEVER WAS ADDRESSED. THE POOR CONSUMER THINKING THEY ARE BUYING A DECENT CAR AT OVER 36K DOLLARS IS BUYING A PIECE OF CRAP. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE COMPANY OR THE FEDERAL AGENCY THAT GOVERNS THE QUALITY OF A PRODUCT BEING SOLD IN THIS COUNTRY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10245062October 10, 2008UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN IN TRAFFIC UNDER APPX 10 MPH, YOU ACCELERATE AND IT DOES NOTHING, THEN SUDDENLY TAKES OFF. YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. IT IS VERY RANDOM AND ONCE IT STARTS DOING IT, IT KEEPS DOING IT UNTIL YOU STOP THE ENGINE AND RESTART THE CAR. I HAVE TO PULL OUT ON A BUSY STREET IN THE AFTERNOON, AND HAVE ALMOST BEEN HIT. I HAVE TAKEN IT TO TWO NISSAN DEALERSHIPS AND ALL THEY DO IS SAY IT IS A VACUUM LINE. THEY SAID I NEEDED NEW MOTOR MOUNTS TO KEEP THE ENGINE STABLE SO THAT THEY WON'T GET LOOSE. I HAD THEM REPLACED AND IT DID NOT FIX THE PROBLEM. THE PROBLEM DOES NOT THROW AN ERROR CODE, SO NO ONE, INCLUDING A VERY REPUTABLE AUTO REPAIR GARAGE, CAN FIX IT. WE HAVE EVEN STARTED GUESSING WHAT THE PROBLEM MIGHT BE, IE, FUEL INJECTORS - HAD THEM CLEANED - NO CHANGE. I HAVE NOW SPENT ALMOST $3K AND I STILL HAVE THE SAME PROBLEM. NISSAN TELLS ME THAT THERE IS A RECALL,BUT NOT FOR MY SERIAL NUMBER. I HAVE BEEN DEALING WITH THIS SINCE ABOUT MAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244695October 8, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 MURANO IS NOW CLOCKING 133,000 MILES. I NOTICE A PROBLEM WITHIN THE LAST 20,000 MILES WHENEVER I GET STUCK IN STOP AND GO TRAFFIC. I WOULD STEP ON THE GAS AND NOTHING WOULD HAPPEN FOR A FEW SECONDS AND SUDDENLY IT TAKES OFF. I HAD TO SLAM ON MY BRAKE TO PREVENT SMACKING INTO THE CAR IN FRONT. THIS PROBLEM CONTINUES THROUGHOUT THE STOP AND GO TRAFFIC ORDEAL. MY DEALER INFORMED ME THAT HE IS NOT AWARE OF THIS PROBLEM AND SUGGESTED A TRANSMISSION SERVICE. THIS PROBLEM HAS CONTINUED BUT ALWAYS AFTER DRIVING THE CAR FOR A WHILE OR WHEN I AM IN STOP AND GO TRAFFIC. THIS IS A SAFETY ISSUE. I UNDERSTAND FROM THE DEALER THAT IT IS A PRESSURE SENSOR PROBLEM THAT IS TYPICAL FOR MODEL THAT I HAVE. THE PROBLEM IS THE COST REPAIR IS HALF OF THE VALUE OF THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244676October 7, 2008SEATS
I HAVE A 2003 NISSAN MURANO WITH 39,893 MILES. SINCE I PURCHASED THE VEHICLE THE DRIVER'S SEAT NEVER FELT SECURE, TIME PASSED AND THE PROBLEM HAS GOTTEN WORSE, THE DEALER ADVISED I WOULD NEED A NEW SEAT FRAME. I REQUESTED A GOODWILL ADJUSTMENT BUT NISSAN CORP. DENIED MY REQUEST. I FEEL THIS IS A SAFETY ISSUE BECAUSE I HAVE A TODDLER AND SHE SITS IN THE BACKSEAT AND IF I WERE IN AN ACCIDENT AND THE SEAT FRAME BROKE DURING IMPACT IT WOULD CERTAINLY CAUSE INJURY TO MY TODDLER AND MYSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244452October 5, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEMS WITH 2003 NISSAN MURANOS. VERY WIDESPREAD. CAR NEEDS NEW VALVE BODY AND POSSIBLY NEW TRANSMISSION. UP TO $7000 TO FIX CARS THAT MAY ONLY BE WORTH TWICE THAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244029September 30, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, OTHER
2003 NISSAN MURANO-STALLING OUT AND BARELY GOING-TOOK TO LOCAL MEC. AND HE REPLACED MASS AIR FLOW SENSOR @ APPROXIMATE 83,227MILES. THIS PROBLEM STARTED AFTER THE MURANO WAS IN THE GRAY DANIELS NISSAN SHOP HERE IN JACKSON,MS FOR AIR FILTER AND BRAKE WORK. NO HELP FROM THEM ; JUST MY PROBLEM. WELL I WILL VOICE MY THOUGHTS TO EVERYONE ON NOT BUYING A NISSAN. EDMONDS HAS MANY COMPLAINTS ABOUT THIS PROBLEM . JUST ANOTHER TAKE YOUR MONEY WITH NO SERVICE. WKP *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10243926September 29, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
DURING ACCELERATION THE VEHICLE WILL STALL AND THE MOTOR WILL REV TO AROUND 3 TO 4000 RPM. THEN INSTANTLY GRAB AND JUMP DOWN THE ROAD. IT DOES THIS EVERY FEW WEEKS FOR A EXTENDED AMOUNT OF TIME... RECENTLY TOOK A 100 MILE TRIP, HALF WAY THROUGH THE TRIP THE PROBLEM STARTED AND CONTINUED FOR THE REMAINDER OF THE TRIP. ON THE WAY BACK THE SAME DAY IT NO LONGER HAD THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10243297September 24, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO IS FAILING AT 70,000 MILES. THE CAR IS JOLTING WHEN THE ACCELERATOR IS PRESSED. CHECK ENGINE LIGHT COMES ON. THIS APPARENTLY IS HAPPENING TO TENS OF THOUSANDS OF MURANO OWNERS AROUND THE SAME MILEAGE. IT IS A WONDER THAT NISSAN ENDS THE WARRANTY AT 60,000 MILES. THEY ARE NEGLECTING THE PROBLEM AND SHOULD BE RECALLING THEIR PRODUCT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10243036September 22, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING THE CAR FOR ABOUT 30 MIN. EVERYTIME I STEP ON THE GAS THERE IS A 4 TO 6 SECOND DELAY ON ACCELERATION. I HAVE TALKED WITH THE DEALER AND HAVE TAKEN IT TO THEIR REPAIR SHOP AND AT 1ST IT GOES AWAY ( AFTER I GET THE CAR BACK) ONLY TO COME BACK. I HAVE STOPPED TRYING TO MAKE LEFT HAND TURNS, JUST CAUSE IT IS SO DANGEROUS. THE SHOP THAT I WAS DIRECTED TO TAKE THE CAR TO( BY THE DEALERSHIP) FROM TIME TO TIME WOULD TELL ME THAT HE WOULD NOT FIX THE CAR OR THAT I NEEDED TO GET A DIFFERENT CAR. HE WOULD SAY THAT THE CAR IS A PIECE OF JUNK OR THAT HE WOULD NOT FIX IT. THIS HAS BEEN GOING ON FOR OVER ONE YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10241654September 9, 2008VISIBILITY
THE DRIVER'S SIDE VISOR WILL FALL (VISOR GOES TO DOWN POSITION) UNEXPECTEDLY AND SUDDENLY WHILE DRIVING. IT WILL SOMETIMES WILL STAY UP WHEN PUSHED BACK UP. HOWEVER, IT WILL NOT STAY IN ANY POSITION BETWEEN UP AND DOWN NOW. THE PROBLEM IS NOT THE VISOR BAR CLIP. IT APPEARS TO BE WITHIN THE VISOR INTERNALS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10241227September 7, 2008POWER TRAIN:DRIVELINE, SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED THIS VEHICLE WITH 20,000 MILES ON IT, KEPT WELL MAINTAINED, DROVE 90% HIGHWAY MILES MOSTLY COMMUTING TO CARE FOR ELDERLY PERSON. FRONT STRUTS LEAKED AND FAILED WITHOUT WARNING AT APPROX 60,000 MILES, THEN HAD LOSS OF POWER, TRANSMISSION/DRIVESHAFT BEGAN "HOWLING NOISE" AND WE COULD SMELL FAINT OIL SMELL, TOOK TO DEALER WERE TOLD IT WAS THE TRANSMISSION VALVE BODY WHICH THEY FIXED UNDER WARRANTY, THAT THEY COULD DETECT NO OIL SMELL OR SOURCE FOR SAME, AND THAT CVT HOWL WAS JUST THE NORMAL SOUNDS OF THAT TYPE OF TRANSMISSION. WE SPECIFICALLY ASKED WHETHER THERE ARE ANY KNOWN PROBLEMS OR FAILURES WITH DRIVETRAIN ASSEMBLE COMPONENTS, BECAUSE WE HEARD OF MANY OTHER STRUT FAILURES BY MURANO OWNERS AFTER OUR STRUTS FAILED PREMATURELY. WE WERE TOLD THERE WERE NO REPORTS OF ANY TROUBLE, NOT TO WORRY ABOUT IT. THE HOWL NEVER WENT AWAY, AND THE OIL SMELL CAME AND WENT. SEPT. 4, WE PULLED OUT OF OUR DRIVEWAY DROVE ABOUT 50 YARDS DOWN THE STREET AND HEAR A HORRIBLE THUMPING NOISE, LIKE A FLAT DRIVE, WE STOPPED IMMEDIATELY AND CHECKED, NO FLAT TIRE. WE STARTED THE CAR AGAIN AND DROVE A FEW FEET, SAME NOISE. WE PARKED THE CAR AND HAD IT TOWED TO DEALER. WE ARE TOLD THE TRANSFER CASE "GRENADED" THAT WE MUST HAVE BEEN DRIVING IT HARD (WE WERE GOING ABOUT 10 MPH), THAT IT WOULD BE $4000 TO REPAIR! THE TECH ASKED IF WE HAD BEEN HEARING ANY UNUSUAL NOISES BEFORE THE FAILURE, WE TOLD HIM WE HAD, AND WE HAD REPORTED IT TO THE DEALER WHEN IT WAS UNDER WARRANTY, BUT THEY REFUSED TO HELP WITH THE REPAIR COSTS. I CHECKED ON THE INTERNET AND SPENT 6 HOURS READING THOUSANDS OF SIMILAR TRANSFER CASE FAILURE STORIES ON MURANOS WITH ALL LEVELS OF MILEAGE ON THEM, MANY HAD BEEN TOLD, LIKE WE WERE, THAT WARNING SIGNS WERE NOTHING WHEN THEIR VEHICLES WERE STILL UNDER WARRANTY. THE DEALER ALSO TRIED TO CHARGE US $2800.00 FOR THE PART, WHICH WE FOUND FOR $1518.00 FROM ANOTHER NISSAN DEALER. THIS IS A KNOWN PROBLEM, HAS CAUSED VEHICLES TO STOP IN TRAFFIC AND SHOULD BE A RECALL DEFECT. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10240310August 30, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
MY MURANO HAS A LOSS OF POWER AFTER SITTING IN TRAFFIC. AFTER STOPPED IN TRAFFIC, I PRESS THE GAS PEDAL AND THE CAR DOESN'T MOVE FOR ABOUT 6 OR 7 SECONDS. THEN IT TAKES OFF QUICKLY. THIS DANGEROUS BECAUSE SOMEONE MAY HIT ME FROM BEHIND WHEN THE LIGHT TURNS GREEN AND THE MURANO DOESN'T GO. NISSAN DEALER SAYS THE CAR DOESN'T SHOW ANY FAILURE CODES, BUT THINKS THE TRANSMISSION NEEDS REPLACING. 84,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10240040August 28, 2008POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
FAILURE INVOLVES LOSS OF POWER WHEN THE GAS PEDAL IS DEPRESSED. THIS PROBLEM OCCURS AFTER CAR IS WARMED UP AND THEN PUT IN A STOP AND GO DRIVING ENVIRONMENT (HEAVY CITY TRAFFIC). CAR WILL LURCH FORWARD, BUT ONLY AFTER PEDAL IS DEPRESSED CLOSE TO THE HALF WAY POINT. THIS OBVIOUSLY IS A DANGEROUS SITUATION AND I HAVE SO FAR AVOIDED ACCIDENT BY ALLOWING DISTANCE BETWEEN MYSELF AND THE CAR IN FRONT. PROBLEM OCCURS 70-80% OF TIME AFOREMENTIONED CIRCUMSTANCES ARE PRESENT. NISSAN DEALER SAYS PROBLEM WOULD BE VERY DIFFICULT TO DIAGNOSE BECAUSE NO WARNING LIGHT APPEARS ON DASHBOARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0