Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10372224December 23, 2010
VISIBILITY
WHILE DRIVING AT HIGHWAY SPEEDS THE SUN VISOR ON BOTH DRIVERS AND PASSAGER SIDE SWING DOWN AND BLOCK THE VISION OF THE DRIVER. THE COST TO REPLACE THE VISORS IS $800.00, AT THIS COST IT MAKES YOU THING NISSAN IS AWARE OF THIS PROBLEM AND CHOOSES TO MAKE A PROFIT ON THESE INSTEAD ON CONSIDERING THE SAFETY ASPECT OF THEIR CUSTOMERS. I FEEL THERE SHOULD BE A SAFETY RECALL AFTER READING THE NUMBER OF COMPLAINTS ON THIS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372236December 23, 2010
ELECTRICAL SYSTEM
THE FRONT DRIVERS DOOR IS FAILING TO LOCK OR UNLOCK FROM KEY FOB OR FROM LOCK/UNLOCK SWITCH ON DRIVER'S DOOR. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372240December 23, 2010
ELECTRICAL SYSTEM
TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT STAYS ON AFTER DRIVING ABOUT 10 MILES. LIGHT DOES NOT RETURN AFTER RESTARTING VEHICLE UNTIL DRIVEN ANOTHER 10 MILES. TIRE PRESSURE CHECKED AND RECHECKED, BUT NO PROBLEM WITH PRESSURE, AROUND 35 PSI. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372268December 23, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 35 MPH THE DRIVER SIDE SUN VISOR FELL DOWN EVERY TIME HE DROVE OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WOULD COST $400 TO REPLACE THE SUN VISOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371739December 20, 2010
VISIBILITY
I OWN A 2005 NISSAN MURANO AND HAVE UNCOVERED A VEHICLE DEFECT THAT IS A SAFETY HAZARD. THE SUN VISORS ARE A DEFECTIVE DESIGN AND KEEP FLIPPING COMPLETELY DOWN AND BLOCKING THE VIEW THROUGH THE WINDSHIELD. IN SOME OF THE MOST INOPPORTUNE TIMES, YOUR VISION GETS COMPLETELY BLOCKED UNTIL YOU FLIP IT BACK UP. THAT IS VERY DANGEROUS IN THE SNOW, RAIN, HEAVY TRAFFIC, OR AT NIGHT. SOMETIMES IT CAN DROP 2 - 3 TIMES A MINUTE. THIS IS A PROBLEM ON THOUSANDS OF 2003 TO 2007 MURANOS. REPLACING THE SUN VISOR IS PROHIBITIVELY EXPENSIVE AT $400 EACH AND SINCE THIS FLAW HAS NOT BEEN ADDRESSED AT ALL BY NISSAN, YOU ARE ONLY REPLACING A DEFECTIVE VISOR WITH A NEW ONE THAT WILL BECOME DEFECTIVE IN A COUPLE OF YEARS. I REPLACED MY DRIVER'S SIDE VISOR 2 YEARS AGO BECAUSE OF THIS DEFECT AND THE REPLACEMENT ONE IS NOW DROPPING AGAIN. NISSAN HAS A TSB TO REPLACE THE CLIP THAT HOLDS THE MIRROR SIDE OF THE VISOR BUT THAT DOES NOT ADDRESS THE ISSUE. THE PROBLEM IS A DEFECTIVE VISOR, NOT THE CLIP. THE VISOR SHAFT THAT INSERTS INTO THE CLIP LOOSENS INSIDE THE VISOR AND ROTATES, AND THAT IS THE DEFECT. THE WEIGHT OF THE VISOR EASILY OVERCOMES ANY FRICTION THE SHAFT HAS INSIDE THE VISOR AND DOWN IT COMES. NISSAN REFUSES TO DO ANYTHING ABOUT THIS SAFETY DEFECT. THEY WON'T COVER IT ON THE EXTENDED WARRANTEES. THERE SHOULD BE A SAFETY RECALL TO ADDRESS THIS SAFETY HAZARD. IS THERE ANYTHING THAT CAN BE DONE EXCEPT THROW $400 TO NISSAN EVERY 2 - 3 YEARS TO REPLACE EACH SINGLE VISOR WITH ANOTHER DEFECTIVE ONE? THE PASSENGER SIDE IS ALSO NOW DROPPING. NISSAN HAS RECENTLY RAISED THE PRICE CONSIDERABLY TO GOUGE AND CAPITALIZE ON THEIR POOR DESIGN. RIGHT NOW I HAVE THE VISOR TIE WRAPPED TO THE SIDE HANDLE AND THAT MAKES THE VISOR COMPLETELY USELESS. IF I REPLACE BOTH AGAIN, I WILL HAVE SPENT $1200 SO FAR ON VISORS TO ONLY EXPECT TO REPLACE THEM AGAIN IN 2012-2013. $1200 IS A RIDICULOUS PRICE FOR REPLACING DEFECTIVE VISORS WITH NEW DEFECTIVE ONES. PLEASE HELP IF YOU CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371162December 18, 2010
VISIBILITY
WITHOUT WARNING, THE DRIVER'S SIDE VISOR OF MY 2005 NISSAN MURANO DISCONNECTED AND BLOCKED MY VISION WHILE DRIVING. SINCE THEN IT DOES NOT STAY IN PLACE AND IS A CONSTANT DISTURBANCE WHILE DRIVING BECAUSE IT DOES NOT STAY IN PLACE. I WAS ADVISED THAT IT IS NOT COVERED ON MY EXTENDED WARRANTY. I DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS AN ONGOING PROBLEM WITH THIS MODEL CAR. IF YOU COMPLAIN ENOUGH, SOME DEALERS HAVE REPLACED IT FOR NO CHARGE. IN MY CASE I WAS GIVEN A QUOTE OF $320 TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370861December 16, 2010
VISIBILITY
TL*THE CONTACT OWNS 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH THE SUN VISOR FELL DOWN ON ITS OWN MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE ROAD. HE CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD HAVE TO REPLACE THE SUN VISOR. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370452December 13, 2010
POWER TRAIN
REAR DIFFERENTIAL ON NISSAN MURANO WITH 87K MILES JUST BLEW UP AS WE WERE DRIVING ON THE HIGHWAY. THE CAR HAD BEEN TO A BODY SHOP FOR A NEW BUMPER, OIL CHANGE, AND NEW TIRES WITHIN THE LAST MONTH, AND NONE OF THESE EXPERTS NOTICED ANY ISSUES WITH LEAKING FLUID ETC. THE NISSAN SERVICE CENTER TOLD US THE FLUID WAS COMPLETELY GONE (WAY BEFORE IT EVER SHOULD HAVE BEEN AN ISSUE). THIS VEHICLE DOES NOT HAVE A HITCH AND HAS ONLY BEEN USED FOR URBAN/HIGHWAY USE. WHEN THE DIFFERENTIAL BLEW UP, IT DESTROYED BOTH REAR AXLES, WHICH COULD HAVE CAUSED US TO HAVE AN ACCIDENT. BEST CASE SCENARIO, IT ONLY COSTS US $4000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371310December 12, 2010
SEATS
THIS IS A SAFETY ISSUE THAT AFFECTS ALL 2005 NISSAN MURANOS. THE DRIVERS SEAT SUPPORT HAS A DESIGN FLAW MAKING THE VEHICLE UNSAFE TO DRIVE, THE FLAW IS IN THE DESIGN AND CONSTRUCTION OF THE DRIVER'S SEAT SUPPORT. IT MAKES THE SUPPORT SUPPORT SO FRAGILE THAT IT BREAKS, THUS DISCONNECTING THE SEAT FROM THE SEAT RAIL. THIS SUPPORT WILL BREAK DURING AN ACCIDENT, OR SUDDENLY, WITHOUT WARNING, WHILE THE CAR IS IN MOTION. IF BROKEN DURING AN ACCIDENT, THE SEAT WILL NOT PERFORM ACCEPTABLY AS PART OF THE SAFETY RESTRAINT SYSTEM; (THE SAFETY RESTRAIN SYSTEM IS COMPRISED OF THE SEAT, THE SEAT BELTS, AND THE AIRBAGS. THEY WORK TOGETHER TO MINIMIZE INJURY IN THE EVENT OF AN ACCIDENT. WITH THE SEAT LOOSE, THE ENTIRE SYSTEM'S FUNCTION IS FATALLY COMPROMISED); AGGRAVATED INJURIES OR UNNECESSARY DEATH MAY RESULT. IF THE FAILURE OCCURS WHILE DRIVING, THE DESIGN FLAW COULD CAUSE AN ACCIDENT. IN MY CAR, THE SEAT BROKE WHILE DRIVING AT SLOW SPEED, MAKING A LEFT TURN IN A RESIDENTIAL AREA. THERE WAS NO WARNING, JUST AN NOISE, AND THE SEAT SUDDENLY WAS LOOSE. I TOOK IT IN FOR REPAIR IMMEDIATELY, THE MECHANIC STATED THAT HE HAS SEEN SEVERAL OF THESE RECENTLY, NISSAN IS STONEWALLING CUSTOMERS ON THIS, THE REPAIR IS VERY EXPENSIVE. THUS MANY ARE CHOOSING TO CONTINUE TO DRIVE THEIR CAR WITH THE SEAT BROKEN, IN ORDER TO AVOID THE HIGH COST OF REPAIR. THIS REPRESENTS A GROWING POPULATION OF UNSAFE VEHICLES ON THE ROAD. AS STATED ABOVE, THESE VEHICLES ARE NOT ONLY UNSAFE FOR THEIR OWNER/DRIVERS, THEY ALSO REPRESENT A RISK TO OTHERS SHARING THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369840December 9, 2010
SEATS
I AM WRITING IN REGARD TO A 2005 NISSAN MURANO. THE DRIVER'S SEAT SUPPORT BRACKET HAS BROKEN. THE SEAT IS LOOSE AND ROCKS AND WOBBLES. A DRIVER CANNOT SIT SECURELY IN THE SEAT AS IT MOVES WHILE YOU ARE DRIVING. IN LOOKING UNDER THE SEAT IT SHOWS THAT THE LEFT STEEL BRACKET HAS TOTALLY BROKEN IN HALF LEAVING THE SEAT UNSUPPORTED. I TOOK THE CAR INTO THE DEALERSHIP AND THEY SAID IT IS NOT COVERED BY NISSAN, AND SINCE WE ARE OUT OF WARRANTY, IT WILL COST $900.00. I CANNOT AFFORD THIS SO THE SEAT REMAINS BROKEN. I ASKED THE MECHANIC ABOUT IT AND HE SAID THEIR HANDS ARE TIED AS NISSAN WILL NOT AUTHORIZE THE REPAIR ON A RECALL BASIS. THE MECHANIC HAS SEEN SEVERAL OF THESE, BUT HE SAID THAT OURS IS THE WORST ONE HE HAS SEEN. MOST OF THE OTHERS HAVE JUST BEEN WOBBLY, BUT OURS IS TOTALLY BROKEN. HE OFFERED TO TALK TO SOMEONE AT NISSAN ABOUT IT AND "GO TO BAT FOR US". THIS SHOULD BE A RECALL ITEM AS MORE THAN 8,000 HAVE REPORTED THIS PROBLEM. IF THERE IS EVER AN INJURY TO A DRIVER AS A RESULT OF A BROKEN SEAT THERE WILL BE A LAW SUIT THAT WILL COST THEM MORE THAN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369657December 8, 2010
SEATS
2005 NISSAN MURANO MADE A LEFT TURN AND MY SEAT FRAME BROKE. DRIVER'S SIDE REAR BRACKET. NISSAN WANTS $1200 TO FIX. SEAT BRACKETS SHOULDN'T BREAK. THERE ARE TONS OF OCCURRENCES OF THIS PROBLEM RECORDED. THIS SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369250December 5, 2010
LATCHES/LOCKS/LINKAGES
ALL THE DOOR LOCKS ON MY '05 NISSAN MURANO DON'T WORK PROPERLY. THE PASSENGER DOORS HAVE TO BE LOCKED MANUALLY. THE LIFT GATE LOCK WORKS INTERMITTENTLY. THIS HAS BEEN GOING ON FOR OVER A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368653December 2, 2010
SUSPENSION:FRONT
I TOO OWN A 2005 NISSAN MURANO. ALTHOUGH MY CAR HAS MORE MILEAGE THAN THE EARLIER ENTRY, I WAS ALSO TOLD THAT THE LOWER CONTROL ARMS ARE DEFECTIVE IN THESE CARS. OTHER SERVICE PROVIDERS HAVE ALSO INFORMED ME THAT THEY HAVE REPAIRED MANY NISSAN MURANO WITH THE SAME PROBLEM. THERE SHOULD BE A RECALL. THE PROBLEM IS THAT PEOPLE ARE NOT MADE AWARE THAT THEY NEED TO REPORT THESE ISSUES SO THEY JUST SPEND HUNDREDS ON REPAIRS. THIS SHOULD BE RECALLED. I AM SURE NISSAN HAS AN INVENTORY OF HOW MANY THEY HAVE REPAIRED AND CHARGED CUSTOMERS HUNDREDS OF DOLLARS. THIS IS A SAFETY MATTER AS THIS IS PART OF THE SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368541December 1, 2010
VISIBILITY
THE FAILURE IS WITH MY 2005 NISSAN MURANO. THE SUN VISOR ON THE DRIVER SIDE NO LONGER WORKS PROPERTY AND DROPS DOWN BLOCKING MY EYE LINE. WITHOUT HAVING IT TAPPED UP IN PLACE IT COULD CAUSE A SERIOUS ACCIDENT. NISSAN CLAIMS IT IS NOT A DEFECT ALTHOUGH THERE ARE THOUSANDS OF PEOPLE ONLINE WITH THE SAME EXACT PROBLEM. I CAN'T AFFORD $350 TO GET A NEW ONE AND NISSAN REFUSES TO HELP OUT THEIR LOYAL CUSTOMERS. A RECALL NEEDS TO HAPPEN IN ORDER TO FIX ALL OF THE VISORS. I DON'T REMEMBER THE EXACT DATE IT STARTED FALLING, SO I'M PUTTING AN ESTIMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368242November 29, 2010
POWER TRAIN
I HAVE A 2005 NISSAN MURANO WITH APPROXIMATELY 73,000 MILES ON IT. APPROXIMATELY 6000 MILES AGO, I HAD TO REPLACE THE TRANSFER CASE WHICH COST $3600 TO REPLACE. NISSAN DID NOT COVER IT WHILE THE DEALERSHIP REPAIR MANAGER DID SAY IT WAS DEFECTIVE AND NOT MY FAULT. IN FACT, MY CAR REPAIR PERSON HAS SAID IT IS 1/5TH THE SIZE OF A TRANSFER CASE OF A JEEP CHEROKEE, A CAR THE SAME SIZE OF MY MURANO. THEREFORE, IT IS A DESIGN DEFECT. THE CVT NOW IS NEEDING REPAIR. AND, POSSIBLY THE TRANSFER CASE WILL BE NEEDING REPLACEMENT AS WELL. NOT A WELL BUILT CAR, IN MY OPINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368773November 28, 2010
UNKNOWN OR OTHER
THIS WAS THE THIRD TIME THE AIR INTAKE HOSE FELL OFF WHILE THE CAR WAS IN MOTION CAUSING THE ENGINE TO INSTANTLY STALL LEAVING THE CAR DISABLED WITH NO STEERING CONTROL. THE FIRST TWO TIMES WERE IN RESIDENTIAL AREAS, BUT THE THIRD TIME WAS ON A HEAVILY TRAVELED ROAD AT NIGHT CAUSING A SERIOUS AND EXTREMELY DANGEROUS SITUATION. THE CAR WAS ALMOST STRUCK SEVERAL TIMES WHILE I WAS REMOVING MY TODDLER FROM THE BACKSEAT OF THE DISABLED CAR. EACH OF THE THREE TIMES THE CAR HAS STALLED I BROUGHT THE CAR TO NISSAN THE NEXT DAY AND THEY SAID THEY PREVIOUSLY REPLACED A DIFFERENT RECALL PART IN THE AIR INTAKE SYSTEM, BUT THE WAY THE CAR WAS DESIGNED MADE THE OTHER END OF THE AIR INTAKE HOSE LIKELY TO FALL OFF DUE TO VIBRATION. THEY SHOWED ME HOW REMOVING THE AIR FILTER DURING ROUTINE MAINTENANCE CAN LOOSEN THE AIR INTAKE HOSE, EVEN WHEN THE CLAMP IS TIGHTENED. I ASKED THEM TO FIX THIS PROBLEM AND THEY SAID THERE WAS NOTHING THEY COULD DO, IT WAS JUST THE WAY THE HOSE WAS DESIGNED. I CANNOT IMAGINE WHAT COULD HAVE HAPPENED IF I HAD TAKEN THE HIGHWAY HOME AND THE CAR HAD STALLED AT HIGHER SPEEDS. THE SUGGESTED FIX FROM NISSAN WAS TO TIGHTEN THE HOSE CLAMPS EACH TIME THE CAR IS USED, BUT IT HAS HAPPENED THREE TIMES NOW SUPPOSEDLY AFTER THE CLAMPS WERE TIGHTENED BY NISSAN SERVICE MECHANICS. THIS SEEMS TO BE A SERIOUS DEFECT AND I AM GRATEFUL THAT NOBODY HIT US WHILE THE CAR WAS STALLED. AFTER THREE TIMES, I AM TOO SCARED TO EVER DRIVE THE CAR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367815November 24, 2010
SEATS
2005 NISSAN MURANO DRIVER SEAT FRAME HAS BROKE IN THE LEFT REAR CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368751November 24, 2010
SEATS
WHILE TEMPORARILY STOPPED, THERE WAS A LOUD POP FROM UNDER THE DRIVER'S SEAT AND THE LEFT SIDE OF THE DRIVER'S SEAT DROPPED WITH THE DRIVER STILL SEATED IN IT. THE SEAT IS NOW LOOSE AND ROCKS BACK A FORTH AS THE SEAT SUPPORT FRAME ATTACHING THE SEAT TO THE FLOOR HAS BROKEN. WE ARE 1,700 MILES FROM HOME AND ARE FACED WITH A LONG DRIVE HOME WITH A DANGEROUSLY LOOSE AND PARTIALLY DETACHED SEAT. WE HAD BEEN DRIVING ON VERY SMOOTH ROADS IN A NORMAL MANNER AND NOTHING HAS OCCURRED THAT MIGHT CAUSE THE FAILURE OF A SEAT SUPPORT SYSTEM. IN SEVERAL MILLION MILES OF DRIVING, THIS IS THE FIRST SEAT SUPPORT FAILURE I'VE EVER WITNESSED, BUT A QUICK SEARCH ON THE INTERNET INDICATES THIS IS AN ALL TOO COMMON FAILURE FOR THIS PARTICULAR MAKE, MODEL AND YEAR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365934November 16, 2010
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO. FRONT DRIVER SIDE DOOR WILL NOT LOCK OR UNLOCK WITH KEYLESS ENTRY, OUTSIDE ELECTRONIC DOOR BUTTON, OR MOST IMPORTANTLY, THE MANUAL LOCK INSIDE THE CAR. ONLY WAY TO LOCK DOOR IS WITH KEY. SO TO LOCK DOOR ONCE IN CAR, MUST OPEN WINDOW, AWKWARDLY INSERT KEY INTO OUTSIDE DOOR KEYHOLE WHILE INSIDE CAR, AND THEN TWIST KEY. IN CASE OF ACCIDENT OR EMERGENCY, CANNOT UNLOCK THE FRONT DOOR DRIVER SIDE WITHOUT USING KEY FROM THE INSIDE, WHICH MAY BE IMPOSSIBLE DEPENDING ON CONDITIONS OF EMERGENCY OR ACCIDENT. ACCORDING TO MANY HUNDREDS OF COMPLAINTS ON INTERNET, DEALERS WANT FROM $500 TO $600 TO REPAIR EVEN TO FIX THE MANUAL LOCKING PROCESS FOR THE DOOR. THIS AMOUNT IS PROHIBITIVE FORM MANY PEOPLE FOR WHAT SHOULD BE A SIMPLE FIX OF LESS THAN A HUNDRED DOLLARS FOR AT LEAST THE MANUAL LOCKING PROCESS. THE ELECTRONIC LOCKING SYSTEM IS A LUXURY ITEM, BUT THE MANUAL LOCKING SYSTEM IS BEING HELD HOSTAGE BY THE DEALERS AND IN MY OPINION, PRESENTS A HUGE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366432November 16, 2010
LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
MAKE - 2005 NISSAN MODEL MURANO COMPONENT * DOOR LOCK * COMPONENT -- PART OR SYSTEM OF CONCERN - STOPPED WORKING ABOUT 5 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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