Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10382840February 15, 2011
SEATS
THE DRIVER SEAT FRAME BROKE UNDER NORMAL USE. NO UNUSUAL STRESS WAS PLACED ON THE SEAT TO CAUSE IT TO BREAK. WITH THIS IN MIND, THIS COULD BE A SAFETY ISSUE WHILE THE VEHICLE IS BEING DRIVEN. THE BACK SEAT FRAME BREAKING WHILE BEING DRIVEN COULD CAUSE AN ACCIDENT IF THE DRIVER LOOSE CONTROL OF THE VEHICLE WHEN THE SEAT BACK BREAKS; PARTICULARLY IF BOTH SIDES BREAK AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382851February 15, 2011
LATCHES/LOCKS/LINKAGES
VEHICLE LOCKING MECHANISMS DO NOT FUNCTION PROPERLY. I PURCHASED MY MURANO BRAND NEW AND EVEN THEN IT HAD A PROBLEM WITH THE GAS TANK COVER OPERATION. IT WOULD WORK BACKWARDS: WHEN YOU LOCK THE VEHICLE IT WOULD OPEN AND VICE VERSA. THEN THE BACK LOCKS STOPPED FUNCTIONING IN CONJUNCTION WITH THE KEY FOB AND THE DRIVER'S CONTROL. LATER IT BECAME AN INTERMITTENT PROBLEM. NOW BOTH OF THE REAR DOOR LOCKS CAN ONLY BE CONTROLLED MANUALLY. THE PASSENGER DOOR HAS STARTED TO DO THE SAME. I'VE ALSO BEEN LOCKED OUT OF MY TRUNK. I BOUGHT GROCERIES AND WAS UNABLE TO OPEN THE TRUNK FROM THE OUTSIDE AND THERE IS NO CONTROL ON THE INSIDE TO OPEN IT EITHER. IN ORDER TO USE THE DOORS AND THEIR LOCKS ACCESS HAS TO BE GAINED FROM OTHER DOORS. IF THE TRUNK LOCKS ITSELF IT BECOMES USELESS AS I CANNOT ACCESS IT. THIS IS A SAFETY ISSUE IN THAT I NEED TO BE ABLE TO OPEN AND CLOSE MY TRUNK IF NEEDED. WHEN THE PROBLEM INITIALLY OCCURRED I WAS UNAWARE AS THERE ARE NO INDICATIONS. I DIDN'T KNOW UNTIL MY YOUNG SON WHO RIDES IN THE BACK SEAT COULD NOT OPEN THE DOOR WHEN I UNLOCKED IT. I HAVE HAD PERSONAL ITEMS STOLEN FROM MY VEHICLE THAT I ASSUMED WAS LOCKED USING THE KEY FOB. STRANGERS CAN ACCESS VEHICLES AND OWNERS WILL BE UNAWARE. THIS IS A SCARY THOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382662February 14, 2011
SEATS
DRIVER SEAT LIFTER ASSEMBLY WELD BROKEN. WAS $400 TO REPAIR. I HAVE SEEN IN NUMEROUS FORUMS THAT THIS PROBLEM IS VERY COMMON WITH NISSAN MURANOS. HOW CAN YOU TRUST THAT THE CAR WILL BE SAFE IN A CRASH IF THE DRIVERS SEAT WELDS ARE PRONE TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381683February 12, 2011
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO HAS FAULTY ELECTRONIC LOCKS. VIEWED AS A SAFETY ISSUE AS IT PREVENTS THE ABILITY TO GET IN AND/OR OUT IN A QUICK AND EFFICIENT MANNER SHOULD THERE BE AN EMERGENCY. THE DOOR WILL NOT UNLOCK/LOCK USING THE ELECTRONIC DEVICES OR BUTTONS AND IN ORDER TO UNLOCK THE DOOR YOU HAVE TO OPEN ANOTHER DOOR AND REACH OVER AND MANUALLY UNLOCK. I HAVE SIGNIFICANT CONCERNS RELATED TO MY AND MY FAMILY'S SAFETY IN THE VEHICLE. AFTER RESEARCH IT APPEARS THAT THIS PROBLEM IS COMMON AND NISSAN IS NOT TAKING ANY RESPONSIBILITY TO REPLACE OR REPAIR CAUSING SIGNIFICANT (UP TO $1600) FINACIAL COST TO THE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381448February 10, 2011
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE HIGH PRESSURE POWER STEERING HOSE WAS CRACKED AND LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED HIM THAT THEY HAD TO REPLACE THE STEERING HOSE. THE STEERING HOSE HAD TO BE ORDERED AND IT WOULD COST $700 TO REPAIR. THERE WAS NO WARRANTY OR RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WERE 70,650. UPDATED 03/24/11*LJ THE DEALER REPLACED THE HIGH PRESSURE POWER STEERING HOSE AND POWER STEERING RETURN HOSE AND CLAMPS. UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380156February 3, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO DOOR LOCK ACTUATORS HAVE GONE BAD. I HAVE GOOGLED THIS ON LINE AND HAVE FOUND NEARLY EVERY OWNER HAS HAD ELECTRICAL PROBLEMS WITH THIS VEHICLE - THIS BEING ONE OF THE NUMBER ONE ISSUES. HOWEVER, NISSAN REFUSES TO ISSUE A RECALL AND FIX THIS PROBLEM. WHAT IS IT GOING TO TAKE? HOW MANY PEOPLE HAVE TO HAVE THIS PROBLEM BEFORE THEY REALIZE THAT IT IS SOMETHING THEY DID WRONG IN THE MANUFACTURING OF THIS VEHICLE? AM I REALLY GOING TO HAVE TO PAY $1600 TO REPAIR THIS ON A 6 YEAR OLD CAR? NOT GOOD CUSTOMER SERVICE NISSAN!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379885February 1, 2011
VISIBILITY
MY SUN VISOR HAS BEEN BROKEN FOR NEARLY A YEAR NOW. IT'S ON THE DRIVER'S SIDE AND WILL NOT STAY UP. IF A TALL PERSON IS DRIVING YOU HAVE TO HOLD IT UP FOR THEM SO THEY CAN SEE THE ROAD. THIS IS A VERY SEVERE SAFETY HAZARD. I HAVE A 05 NIACIN MURANO AND ACCORDING TO THE FOLLOWING BLOG, SEVERAL PEOPLE ARE HAVING THE SAME ISSUE. IT SHOULD BE RECALLED AS SOME HAVE SPENT 400.00 TO REPLACE IT ONLY FOR IT TO BREAK AGAIN. HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380368January 29, 2011
UNKNOWN OR OTHER
FAILURE OF DOOR LOCKING MECHANISM WAS FIRST NOTICED WHEN FUEL FILLER DOOR WOULD NOT OPEN; REMOTE KEY RECYCLED SEVERAL TIMES AND FUEL-FILLER DOOR OPENED. NEXT TIME, SEVERAL MONTHS LATER, THE RIGHT PASSENGER DOOR WOULD NOT OPEN BY PASSENGER. AGAIN, REMOTE KEY RECYCLED SEVERAL TIMES AND DOOR OPENED. YESTERDAY, WHEN TRYING TO UNLOCK THE TRUNK LID THE DOOR-LOCK/UNLOCK MECHANISM FAILED AND TRUNK LID AND RIGHT FRONT PASSENGER DOOR WERE BOTH IMPOSSIBLE TO OPEN. AFTER MANY ATTEMPTS USING BOTH THE REMOTE KEYPAD AND USING THE MANUAL KEY METHOD THE DOORS WERE FINALLY UNLOCKED. TO TEST THE SYSTEM , THE DOORS WERE LOCKED USING THE MANUAL KEY AND BOTH THE TRUNK LID AND THE RIGHT FRONT PASSENGER DOORS REMAINED UNLOCKED. THE SYSTEM IS UNRELIABLE FOR SECURITY PURPOSES AND POTENTIALLY LIFE-THREATENING IN CASE THE PASSENGERS NEEDED TO EGRESS THE VEHICLE QUICKLY IN CASE OF BEING STALLED ON RAILROAD TRACKS, FIRE OR IN A WATER SUBMERSION SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379288January 27, 2011
EXTERIOR LIGHTING
HEADLIGHT LAMP CASE LEAKS CAUSING WATER TO SEEP IN AND CAUSE POTENTIAL SHORTAGE OF LAMPS. THIS CAN BE SERIOUS WHEN DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378541January 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I FIRST START MY CAR IN THE GARAGE IT JUST DIED RIGHT AWAY NO LIGHTS. THEN I STARTED IT UP AGAIN, DROVE TO THE GROCERY STORE ABOUT 2 MILES AWAY. I THEN GOT INTO THE CAR TO DRIVE OUT OF THE HIGHWAY HEADED FOR HOME. TRAVELING ABOUT 1 MILES IN THE MIDDLE OF TURNING INTO A VERY BUSY MAIN STREET, MY CAR JUST SLOW DOWN AND I PUSHED ON THE GAS PEDAL THE CAR WOULD IDLE AND NOT MOVE. IT WAS A VERY SCARY MOMENT BECAUSE MANY CARS COMING CLOSE HITTING ME AND OTHER CARS ALMOST COLLIDED INTO EACH OTHER. I TRIED TO TURN THE CAR OFF AND ON JUST TO GET THE CAR MOVING OUT OF THE TRAFFIC. IT WOULD NOT LET ME ACCELERATE, THEN IT WOULD SHAKE AND SIT THERE. MY DAUGHTER AND I WERE SCARED TOO DEATH AND PRAYED THE WHOLE TIME. FINALLY I CALLED DESPERATELY BEGGING FOR THEM TO COME AND AFTER ABOUT 45MINUTES THE TOW COMPANY TRUCK SHOWED UP. I CHANGED MY OIL FAITHFULLY AND NEVER HAD ANY PROBLEMS OR LIGHTS WOULD TELL ME MY CAR IS IN TROUBLE. I HAD TO TOW THE CAR TO THE NEAREST NISSAN DEALER ACROSS THE TOWN. I WENT HOME ALL STRESSED OUT BECAUSE I COULDN'T AFFORD A CAR PROBLEM AND THE COST. I JUST GOT OUT OF SURGERY A WEEK AGO. I WAS SEARCHING WHAT KIND OF PROBLEM COULD I POSSIBLY HAVE, THEN I CAME ACROSS ALOT OF PEOPLE HAVE THE SAME ISSUE LIKE I DID. THEN ON MONDAY, THE DEALER CALLED AND ASKED IF I HAD TRANSMISSION I TOLD THEM NO. THE MAIN SERVICE MAN FROM NISSAN DEALER TOLD ME THAT THE TRANSMISSION HAS A MAJOR PROBLEM AND HAD TO BE REPLACED. MY HEART JUST DROPPED AND IT'S A GOOD THING THAT HE SAID THEY WILL PLACE AN ORDER AND REPLACED THIS WITH A NEW TRANSMISSION AND I WOULD NOT HAVE MY CAR BACK (NOT SURE WHEN). I PAID $90.00 FOR TOW SERVICES AND DON'T HAVE A CAR UNTIL WHEN TO GET TO WORK. THIS IS HORRIBLE EXPERIENCE AND NOT RIGHT THAT THIS HAPPENS TO US. WE REALLY DEPEND ON THIS CAR FOR MY FAMILY AND TAKE CARE OF THIS FAIRLY NEW CAR. I USUALLY DON'T COMPLAIN BUT THIS IS ONE IMPORTANT THAT EVERYONE NEEDS TO KNOW BEFORE SOMEONE DIES. NISSAN NEEDS TO ACCEPT RESPONSIBILITY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378339January 23, 2011
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ON 2005 NISSAN MURANO DON'T ALWAYS OPEN. THIS IS A SAFETY ISSUE IN CASE OF EMERGENCY THAT YOU HAVE TO GET OUT THE CAR. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378124January 21, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 35 MPH THE SUN VISOR ON THE DRIVERS SIDE BROKE AND CONTINUED TO FALL IN HER FACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE COST TO REPAIR THE SUN VISOR WAS $400. THERE ARE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 03/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376654January 14, 2011
SEATS
DRIVER'S SEAT. UNDERNEATH THE REAR OF DRIVER'S SEAT IS A METAL BRACKET THAT SNAPPED, CAUSING SEAT TO ROCK. BROUGHT IT TO TWO PLACES AND WAS TOLD IT'S PROBABLY A FACTORY DEFECT. BROUGHT BACK TO DEALER AND ALSO FILED A CLAIM WITH DEALER'S CONSUMER AFFAIRS DEPARTMENT AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT AS FAR AS A FACTORY RECALL OR REPAIRING AT NO COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376609January 13, 2011
POWER TRAIN
CAR WOULD NOT DRIVE WHEN IN DRIVE AND NOW THE TRANSFER CASE IS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375212January 8, 2011
SEATS
NISSAN MURANO 2005 FRONT DRIVER SEAT HAS COME LOOSE ON ONE SIDE, IS LOPSIDED AND ROCKS BACK AND FORTH WHILE CAR IS IN MOTION,WHILE TURNING,BRAKING AND WHEN IT COMES TO A STOP. EVEN WHILE YOU ARE WEARING YOUR SEAT BELT YOU HAVE NO SAFETY RESTRAINT AS YOUR BODY IS PROJECTED FORWARD AND SIDEWAYS FROM YOUR SEAT WHILE DRIVING. I WEIGH 170 AND MY WIFE, WHO IS THE PRIMARY DRIVER WEIGHS 125 LBS. DURING ONE DRIVING INCIDENT,MY WIFE WAS AVERTING A TREE LIMB ON THE ROAD AND MADE A QUICK, BUT SLOW TURN ONLY TO BE JOSTLED TO THE SIDE OF THE CAR AND HITTING HER HEAD ON THE DRIVER WINDOW. LUCKILY SHE WAS NOT INJURED AS THE TURN WAS MINIMAL. NOTHING EXTRAORDINARY HAPPENED TO LEAD TO THE SEAT BREAK. ONE DAY MY WIFE SAT IN THE SEAT AND NOTICED IT FELT FUNNY. THE SEAT REPAIR IS NOT UNDER WARRANTY. COST OF REPAIR WOULD BE UPWARDS OF $1200. AN AMOUNT WE CANNOT AFFORD. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375138January 7, 2011
SEATS
DRIVER SEAT SUPPORT FRAME POPPED WHILE ON THE INTERSTATE AND LEANED FORWARD AND TO THE LEFT. THIS CAUSED ME TO ALMOST HIT ANOTHER CAR BESIDE ME. NOW THE SEAT ROCK IS LIKE A ROCKING CHAIR AND MOVES WITH THE MOVEMENT ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374818January 5, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VISIBILITY, AIR BAGS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OVER A BUMP, THE SUN VISOR WOULD FALL DOWN WITHOUT ASSISTANCE. THE SUN VISOR WOULD REMAIN IN AN UPWARD POSITION WHEN SECURED WITH VELCRO STRAPS. IN ADDITION, THE PASSENGER SIDE AIR BAG SENSOR WOULD NOT FUNCTION. WHILE DISPENSING FUEL THE AUTOMATIC NOZZLE CLICKED OFF CONTINUOUSLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374871January 5, 2011
VISIBILITY
I OWN A 2005 NISSAN MURANO. THE SUNVISOR ON THE DRIVER'S SIDE WOULDN'T STAY UP AND WAS RIGHT IN MY LINE OF SIGHT. I HAD IT REPLACED AND COST NEARLY $400. NOW THE PASSENGER SIDE WON'T STAY UP EITHER. THE PRICE HAS INCREASED TO NEARLY $500!!! THIS IS A SAFETY HAZARD AND NEEDS TO BE RECALLED BY NISSAN. I CAN'S SAFELY DRIVE THE CAR WITH THE SUN VISOR ALWAYS IN THE DOWN POSITION. I HAVE TRIED VELCRO AND IT WON'T HOLD IT UP. I SAW ONLINE THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND NISSAN REFUSES TO HELP ANY OF THEIR CUSTOMERS EXCEPT TO PAY THE COST OF REPLACEMENT. THIS IS A SAFETY ISSUE AND NISSAN NEEDS TO ISSUE A RECALL ON THEIR SUN VISORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374210December 30, 2010
SEATS
THE DRIVERS SEAT FRAME BROKE FOR NO APPARENT REASON. THE VEHICLE HAS NEVER BEEN WRECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373292December 29, 2010
SEATS
WHILE DRIVING ALONG, I TOOK A SLIGHT TURN AND HEARD A CRACK SOUND. ALL OF A SUDDEN THE BACK LEFT CORNER OF MY DRIVER SEAT FELL, UPON STOPPING THE VEHICLE, I FOUND I CAN NOW EASILY "ROCK" MY DRIVER SEAT UP/DOWN. DUE TO THIS, I HAVE SEVERE BACK STRAIN WHILE DRIVING ALONG WITH GREAT CONCERNS OF SAFETY, IF I GO OVER A BUMP WILL MY FOOT SLIP OFF THE ACCELERATOR OR BRAKE? IF, IN AN ACCIDENT WILL I END UP IN THE BACK SEAT WHILE THE VEHICLE IS IN DRIVE? IS MY YOUNG FAMILY IN JEOPARDY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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