Nissan Murano Complaints (2003)

800 consumer complaints on file.

#10260785March 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED 2003 NISSAN MURANO FOR 5 YEARS AND HAVE 110,000 MILES ON IT..IT HAS NOW SOME TRANSMISSION PROBLEMS....WHEN STARTING FROM A STOP, THE TRANSMISSION HESITATES AND THEN LURCHES FORWARD. THIS IS DANGEROUS AS IF AT A STOP LIGHT, YOU STEP ON GAS AND NOTHING HAPPENS....THEN SUDDENLY THE CAR LURCHES FORWARD VIOLENTLY.. THIS IS HAPPENING MORE FREQUENTLY, AND IS BECOMING VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260620March 3, 2009
SEATS
2003 MURANO, DRIVER SEAT BRACKET SUPPORT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260295February 28, 2009
SEATS
I OWN A 2003 MURANO AND THE DRIVER SEAT JUST BROKE ONE DAY. NOW WHEN I DRIVE, I AM THROWN AGAINST THE DOOR. ANY BUMP IN THE ROAD RELOCATES MY DRIVING FOOT DUE TO A ROCKING MOTION.THE DEALERSHIP SAID IT WAS THE TRACK ASSEMBLY AND COULD FIX IT. (PART ALONE IS $641) CALLED NISSAN HEADQUARTERS AND WAS GIVEN THE EXCUSE IT WAS OUT OF WARRANTY AND NO RECALLS HAVE BEEN LISTED. I BELIEVE THIS A DESIGN FLAW THAT NISSAN WON'T LIVE UP TO. THE INTERNET IS FULL OF COMPLAINTS ABOUT THIS SAME EXACT PROBLEM. I HAVE NEVER HAD A DRIVER'S SEAT BREAK IN ALL MY YEARS OF DRIVING AND OWNING CARS. THE MILEAGE OF MY CAR SHOULD NOT MATTER. (I HAVE A1936 TRUCK AND THE SEAT HAS NEVER BROKEN. ) ANY TYPE OF MOVEMENT IS DANGEROUS. PLEASE HELP ME AND OTHER OWNERS BY MAKING NISSAN FACE-UP TO THIS DESIGN FLAW AND HAVE A RECALL ON THIS PARTICULAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260014February 26, 2009
SEATS
I NOTICED THE DRIVERS SEAT IN MY 2003 NISSAN MURANO ROCKING AND LEANING TO THE LEFT. WHEN I LOOKED UNDER THE SEAT IT WAS OBVIOUS THAT SOMETHING WAS DEFINITELY BROKEN. I TOOK IT TO A NISSAN DEALERSHIP WHERE THEY INFORMED ME THAT THE SEAT FRAME WAS BROKEN AND THAT THE WHOLE ASSEMBLY WOULD HAVE TO BE REPLACED TO THE TUNE OF 1030.00. WHEN I GOOGLED THIS INFO I REALIZED THAT MURANO OWNERS ALL OVER THE COUNTRY WERE HAVING THIS PROBLEM. SOME OF THEM HAD THE PROBLEM FIXED ONLY TO HAVE IT HAPPEN AGAIN. THIS IS OBVIOUSLY A DESIGN DEFECT THAT NISSAN NEEDS TO TAKE RESPONSIBILITY FOR. DO WE HAVE TO WAIT UNTIL THIS PROBLEM STARTS CAUSING ACCIDENTS AND DEATHS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260036February 26, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 TO 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE SHUT OFF A TOTAL OF FOUR TIMES, BUT WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP FOR A DIAGNOSIS AND THE CAMSHAFT POSITION SENSOR WAS INITIALLY DETERMINED TO BE THE CAUSE OF THE FAILURE. THE MECHANIC THEN STATED THAT IF THE CAMSHAFT POSITION SENSOR WAS REPLACED, IT WOULD NOT CORRECT THE FAILURE. THE CONTACT WAS INFORMED THAT THE REAL ISSUE WAS WITH THE COMPUTER AND ELECTRICAL SYSTEM IN THE VEHICLE. HE WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 41,000. UPDATED 3/27/09 *CN UPDATED 04/01/09.(JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259867February 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 NISSAN MURANO. I CURRENTLY HAS 67,000 MILES. OVER THE LAST MONTH I HAVE HAD MAJOR ISSUES WITH ACCELERATION, THE VEHICLE LOSES POWER OR DOESN'T RESPOND AT ALL WHEN PRESSING THE GAS PEDAL. AFTER A 1-3 SECOND PAUSE THE TRANSMISSION FINALLY ENGAGES SPORADICALLY AND "CLUNKS" VERY HARD. I HAVE BEEN TOLD BY THE DEALER THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE NISSAN DEALER HAS INFORMED ME THAT THERE IS NO REPAIR OF THIS CVT TRANSMISSION. THIS PROBLEM IS OCCURRING EVERY TIME THAT I DRIVE THE VEHICLE AND IS VERY DANGEROUS. THIS ISSUE HAS HAPPENED SEVERAL TIMES IN BUSY TRAFFIC AND HAS CAUSED SEVERAL NEAR COLLISIONS. I AM VERY DISAPPOINTED. I HAVE NEVER HAD TO REPLACE A TRANSMISSION UNDER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259769February 24, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 70 MPH, THE DRIVER HEARD A LOUD THUMPING NOISE AT THE BOTTOM OF THE VEHICLE. THE DRIVER PULLED THE VEHICLE OVER AND NOTICED A LARGE AMOUNT OF FUEL SPILLING FROM THE GAS TANK. THE GAS TANK SHIELD WAS INSTALLED TO PREVENT FUEL FROM LEAKING OUT; HOWEVER, THE TOW TRUCK DRIVER STATED THAT IT HAD BEEN LOOSE AND CAUSED THE FUEL TO LEAK OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REFERENCED NHTSA CAMPAIGN ID NUMBER 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER IS STILL ATTEMPTING TO DETERMINE IF THE RECALL APPLIES TO HER VEHICLE. CURRENTLY, THE VEHICLE IS STILL AT THE REPAIR SHOP AND HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259320February 19, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT NOTICED THAT THE ENGINE WARNING INDICATOR ILLUMINATES ON THE INSTRUMENT PANEL AND THEN THE VEHICLE STALLS. THE FAILURE OCCURS PRIMARILY IN THE MORNING WHEN THE ENGINE IS COLD. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING); THEREFORE, THE CONTACT WOULD HAVE TO PAY APPROXIMATELY $400 FOR THE REPAIR. THE VEHICLE HAS NOT YET BEEN REPAIRED. HE CALLED THE MANUFACTURER AND WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 66,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259182February 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
IN STOP-N-GO TRAFFIC, NO INITIAL ACCELERATION WHEN PEDAL PRESSED TO FLOOR. THEN CAR WOULD SUDDENLY JUMP FORWARD. CAUSED MULTIPLE INSTANCES OF NEARLY CRASHING INTO CARS IN FRONT OF ME OR NOT MAKING IT THROUGH INTERSECTIONS. BROUGHT TO DEALER MULTIPLE TIMES AND NOTHING WAS DONE. FINALLY, NO ACCELERATION AT ALL AND CAR NOW WON'T MOVE FORWARD. WAS TOLD ENTIRE TRANSMISSION NEEDS REPLACING FOR $6500...... AT ONLY 100,000 MILES! A TRANSMISSION SHOULD LAST LONGER THAN THAT AND IT SHOULD HAVE BEEN FIXED WHEN I FIRST STARTED COMPLAINING AND SEEING SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258774February 16, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CATALYTIC CONVERTER FAILURE AT 125K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258684February 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER BEING IN STOP AND GO TRAFFIC, MY 2003 NISSAN MURANO SE 2WD DOES NOT ACCELERATE PROPERLY. ONCE THE GAS PEDAL IS PRESSED, THE CAR BARELY STARTS TO MOVE, BUT THE TACHOMETER CONTINUES TO INCREASE. AT ABOUT 3000 RPM, OR ROUGHLY 1-2 SECONDS UNDER NORMAL ACCELERATION FROM A COMPLETE STOP, THE MURANO THEN LURCHES FORWARD. THIS IS VERY DANGEROUS AND HAPPENS WHEN THE CAR HAS EXPERIENCED LONG PERIODS OF STOP AND GO TRAFFIC OR BEING IDLE. I TOOK IT TO NISSAN AND THEY CLAIMED TO HAVE FIXED THE PROBLEM BY CHANGING THE THROTTLE BODY CHAMBER. THE MURANO DID NOT HAVE ANY MORE PROBLEMS UNTIL ABOUT 4 MONTHS AFTER THE REPAIR. SINCE THEN, IT HAS BEEN ACTING UP AS TRAFFIC CONDITIONS WARRANT. I CAN "RESET" OR STOP THE LURCHING FROM OCCURRING BY TURNING OFF THE IGNITION AND THEN TURNING IT BACK ON. THE PROBLEM IS, I'M USUALLY IN TRAFFIC WHEN I DO THIS, AND THE PROBLEM RESUMES ABOUT 5-10 MINUTES LATER. IF I GET AWAY FROM THE TRAFFIC, STOP AND LET THE CAR SIT FOR A BIT, THEN TURN THE ENGINE BACK ON AND DRIVE IN NORMAL TRAFFIC, THEN THE PROBLEM DOES NOT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258673February 14, 2009
FUEL SYSTEM, GASOLINE
FUEL TANK FILLER DOOR WOULD NOT OPEN. DEALER REPLACED RELAY FOR $209.46 ON 7/8/2008. FUEL TANK FILLER DOOR BECAME STUCK CLOSED AGAIN ON 9/23/2008. DEALER RECOMMENDED ADDITIONAL PARTS/LABOR (OPENER MECHANISM) FOR SEVERAL HUNDRED MORE DOLLARS. I HAD THE MECHANIC ADJUST THE LATCH. AS OF 2/14/2009 THERE HAS NOT BEEN A RECURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257991February 8, 2009
SEATS
I HAVE A 2003 NISSAN MURANO WITHIN THE FIRST THREE YEAR OF OWNERSHIP THE DRIVERS SEAT HAS BROKEN WHILE DRIVING NORMALLY WHEN MAKING A RIGHT HAND TURN. I'VE OWNED THE CAR NOW FOR 5 YEARS HAVE 52K MILES ON IT AND THIS HAS NOW HAPPENED THREE TIMES. THE FIRST TIME IT WAS FIXED ANDUNDER WARRANTY THE SECOND TIME IT WAS FIXED BUT I WAS CHARGED AND THE THIRD TIME JUST HAPPENED ON FEB 7 2009 THE SECOND FIX LAST EDONLY 1 WEEK OVER 1 YEAR. WHICH NEGATES THE REPAIR WARRANTY. I AM UNSURE HOW THIS WILL BE FIXED BUT A DRIVER CAN AND I HAVE LOST CONTROL F THE VEHICLE AS THE SEAT DROPS BACK AND YOU FALL BACKWARD. THIS COUL;D CAUSE AN ACCIDENT AND A POTENTIAL FATAL SITUATION. A SEAT IN A CAR SHOULD NOT REEK ONCE A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257673February 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A NISSAN 2003 MURANO, WHEN IN A STOPPED POSITION, THE CAR WILL FAIL TO ACCELERATE UNTIL A FEW SECONDS LATER, WHICH CAN CAUSE A SAFETY HAZARD WHEN IN TRAFFIC. I AM NOT THE ONLY OWNER OF THIS TYPE OF VEHICLE THAT HAS THIS ISSUE, THERE ARE MANY OF US. I HAD IT CHECK AND TOLD I NEEDED TO HAVE THE CVT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257328February 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 52,000 MILES. 2003 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256590January 28, 2009
FUEL SYSTEM, OTHER
FUEL DOOR LOCKS AND DOES NOT OPEN,ACTUATORS DEFECTIVE 2003 NISSAN MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256292January 25, 2009
EQUIPMENT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I OWN A 2003 NISSAN MURANO SL AWD. THE FUEL TANK SHROUD WAS INSTALLED IN COMPLIANCE WITH RECALL CAMPAIGN 06V003000. THE SHROUD IS OF SUCH A BAD DESIGN THAT IT HAS BROKEN IN NORMAL WINTER DRIVING. THE MATERIALS USED ARE TOO WEAK AND THE DESIGN DOES NOT PROVIDE SUFFICIENT PROTECTION FOR THE TANK. OVERALL, THIS DESIGN IS TERRIBLE, AND DOES NOT SOLVE THE REQUIREMENT OF PROTECTING THE FUEL TANK. NISSAN NEED TO COME UP WITH A BETTER DESIGN THAT BETTER CONFORMS TO THE PROFILE OF THE FUEL TANK--THE CURRENT DESIGN PROTRUDES DOWN TOO FAR AND IS TOO EASILY DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254989January 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 61000 MILES MY MURANO RIGHT AFTER I BOUGHT IT STARTED TO HAVE A PROBLEM WITH ACCELERATION AT STOP-N-GO TRAFFIC. ALSO IT HAS A BURNING RUBBER SMELL. THE REPLACEMENT OF THE TRANSMISSION IS VERY EXPENSIVE. PLUS THE CAR ONLY HAS 61,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255065January 14, 2009
SEATS
SEAT RAIL BROKE WHILE GETTING INTO VEHICLE. SECOND TIME THIS HAS HAPPENED FIRST TIME WAS REPAIRED BY DEALERSHIP 15 MONTHS EARLIER. SEAT IS NOW LOOSE AND CAN BE MOVED UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254036January 6, 2009
ENGINE AND ENGINE COOLING
CATALYTIC CONVERTER IS BAD AT 110K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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